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Built With Honesty, Integrity & Quality

First Factory is a nearshore software solutions provider founded by Jason T. Roff in 2000. Our 200+ software engineers are located in Heredia, Costa Rica, with our headquarters in NYC. The rest of our remote team of operations employees work throughout the US.

  • Min project size
    $50,000+
  • Hourly rate
    $50 - $99 / hr
  • Employees
    50 - 249
  • Locations
    San José, Costa Rica
  • Year founded
    Founded 2000

1 Locations

  • San José , Costa Rica
No have been added yet...

    Pricing Snapshot

    Min. project size $50,000+
    Avg. hourly rate $50 - $99 /hr
    Rating for cost 4.8 /5

    What Clients Have Said

    FIRST FACTORY's pricing varies widely, with clients investing from $75,000 to $700,000 annually. They offer good value through effective project management, skilled developers, and strong communication, though some clients noted they can be on the higher side of pricing.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $200,000 - $999,999 based on 10 reviews
    < $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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    FIRST FACTORY Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Timely and Budget-Conscious Delivery

      FIRST FACTORY was frequently praised for delivering projects on time and within budget. Clients valued their punctuality and adherence to financial constraints.

    • Commitment to Client Success

      Clients felt that FIRST FACTORY was genuinely committed to solving their problems and delivering successful outcomes. Their dedication and willingness to go the extra mile were often highlighted.

    • Challenges with Team Visibility

      One client noted a desire for more visibility into the activities of each team member. This suggests a potential area for improvement in terms of transparency and communication.

    • Flexibility and Adaptability

      FIRST FACTORY demonstrated flexibility in adjusting to client needs and changing project requirements. Their ability to pivot and adapt was highly valued by clients.

    • Strong Communication Skills

      Clients appreciated FIRST FACTORY's excellent communication, which facilitated smooth collaboration. Regular updates, shared workflows, and effective use of communication tools like Slack, Google Meet, and Jira were frequently mentioned.

    • Smooth Onboarding Process

      Clients found the onboarding process with FIRST FACTORY to be efficient and smooth, with minimal barriers such as language or time zone differences. This facilitated quicker integration and productivity.

    FIRST FACTORY Reviews

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    All Filters

    Custom Software Development for Healthcare Software Dev Co

    • Custom Software Development
    • Less than $10,000
    • July - Sep. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The degree of engagement and communication exhibited by their team was remarkable."

    CEO, Patient Studio
    Derek Sanborn
    • Software
    • Vienna, Virginia
    • 1-10 Employees
    • Online Review 
    • Verified

    A healthcare software development company hired FIRST FACTORY to fix issues with their application's key features, including emails not being sent out. The team was tasked with introducing no new regressions.

    Custom Software Dev for Property Management Company

    • Confidential
    • Oct. 2020 - Nov. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “The application is incredibly well-designed.”

    Executive, Reti360
    Anonymous
    • Real estate
    • Hoboken, New Jersey
    • 11-50 Employees
    • Phone Interview 
    • Verified

    A property management company hired FIRST FACTORY to design and develop a public-facing property-buying platform. Key technologies included React, Figma, Adobe XD, and Amazon Aurora PostgreSQL.

    Staff Augmentation for Outsourcing Financial Services Co

    • $200,000 to $999,999
    • Mar. 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “They provide strong customer service and are very adaptable to our processes.”

    Department VP, Outsourcing Financial Services Company
    Anonymous
    • Other Industry
    • Carrollton, Texas
    • 51-200 Employees
    • Phone Interview 
    • Verified

    FIRST FACTORY provides staff augmentation services to an outsourcing company in the financial services sector. Their resources work alongside the client’s resources on their development projects.

    Web & Mobile App Dev for MMA Global Promotions Company

    • $200,000 to $999,999
    • Aug. 2019 - June 2020
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “FIRST FACTORY’s communication was great, and they delivered on time, on target, and within budget.”

    Director of Technology, Bellator MMA
    Zach Whitten
    • Sports
    • Santa Monica, California
    • 51-200 Employees
    • Phone Interview 
    • Verified

    FIRST FACTORY helped an MMA global promotions company develop a website and an iOS and Android app, using AWS as the main technology and integrating it into YouTube for content sharing.

    Custom Software Development for Crummey Letter Company

    • Custom Software Development
    • $50,000 to $199,999
    • Dec. 2020 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    ''I like how they run the business, and I'm a very big fan of them.''

    Founder, Crummey Cake
    Brian Callahan
    • Other Industry
    • Somerset, New Jersey
    • 11-50 Employees
    • Phone Interview 
    • Verified

    A Crummey letter company has hired FIRST FACTORY to provide custom software development. Based on the client's specs, they're creating the product using React, Node.js, and PostgreSQL technologies.

    Dev Staff Augmentation for Pharma Engagement Company

    • Custom Software Development IT Staff Augmentation
    • Confidential
    • Jan. 2015 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their flexibility and project management are the highlights of working with them."

    President & CEO, OneWorld Inc.
    Joseph Scrocco
    • Pharmaceuticals
    • New York City, New York
    • Phone Interview 
    • Verified

    FIRST FACTORY provides nearshore development services, assisting with multiple projects. They have worked on custom configurations and information architecture, as well as SaaS and AI products.

    Email Tool Dev & Staff Augmentation for Fragrance Retailer

    • Custom Software Development Web Development
    • $1,000,000 to $9,999,999
    • June 2014 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.5
    Willing to Refer
    5.0

    “They tend to hire highly educated developers with excellent communication skills.”

    CTO, FragranceNet.com
    Barbara Porter
    • Consumer Products
    • New York City, New York
    • 201-500 Employees
    • Phone Interview 
    • Verified

    FIRST FACTORY provides staff augmentation services for a perfume retailer. Their work in the past has also included creating an email marketing engine.

    Mobile App Dev for National Telemedicine Provider

    • Mobile App Development
    • $50,000 to $199,999
    • June 2019 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    “Their grasp of the technologies involved in the functions that we wanted to implement was exactly what we needed.”

    COO, Telemedicine Provider
    Maria
    • Healthcare
    • Chicago, Illinois
    • 51-200 Employees
    • Phone Interview 
    • Verified

    FIRST FACTORY provided end-to-end mobile application development services for a telemedicine provider. They used React and React Native to build the customer-facing portal for both iOS and Android.

    Staff Augmentation for Energy Investment Platform

    • IT Staff Augmentation
    • $50,000 to $199,999
    • Sep. 2018 - May 2019
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Their communication was top-notch. They were fantastic to work with."

    CTO, EnergyFunders
    Aalok Shah
    • Energy & natural resources
    • Houston, Texas
    • 1-10 Employees
    • Phone Interview 
    • Verified

    FIRST FACTORY provided development resources to expand the feature set of an existing platform. The assigned resources delivered a UX/UI upgrade and project management.

    Web Development for Financial Real Estate Firm

    • Web Development
    • $200,000 to $999,999
    • Apr. 2017 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    “I haven’t found many people that have the level of expertise they do.”

    Director Of Technology, Financial Real Estate Firm
    Anonymous
    • Real estate
    • Albany, New York
    • 51-200 Employees
    • Phone Interview 
    • Verified

    First Factory built a portal for a financial real estate firm. They worked in React, Spring, Java, and Sling.

    Locations (1)

    201 - 250

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