Fireart Studio

BACKGROUND

Please describe your company and position.

I am the Senior Technical Marketing Manager of wetransform GmbH

Describe what your company does in a single sentence.

wetransform makes your existing environmental data more valuable and easier to use.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fireart Studio to accomplish?

• Build a good-looking website with a robust backend
• Provide artwork for our specialised green data subjects

SOLUTION

How did you find Fireart Studio?

We had already been working with Fireart for graphic design projects for several years

Why did you select Fireart Studio over others?

• Great culture fit
• Company values aligned

How many teammates from Fireart Studio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main goal was to replace an eight-year-old static website with an modern one that would be easy to navigate for users. On our side, we desired a robust CMS, with good user/role management, as well as a way to easily recover content should anything get lost. 

In addition, we needed a way to migrate eight years worth of previously Markdown-based blog posts to the new site, along with the setup of localisation capabilities and new artwork to go with the fully new content. For this, we opted to go for a two-phase project (as some of the Phase 2 content was still being written when Phase 1 started) with a low-bloat Wordpress-implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The creation of the new https://wetransform.to/ website. Since the project end, more content has been added, as well as a German version of the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We worked from January - November 2022, over two phases. The main scope was finished in June-July, followed by tinker time and the implementation of a few additional features. We communicated well, through a mix of Slack, e-mail, and regular online meetings. 

The project was slightly hampered because some madman decided to invade the sovereign nation where some of our Fireart-partners live at the end of February, but honestly a lot less than you might think. Communication was impressively strong, and solutions were found.

What was your primary form of communication with Fireart Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people. It's great to work with professionals who genuinely want to find the best solutions. In addition to this big website project, we often work with Fireart for image assets and what I find really pleasant is that we consistently get results that are a strong mix of our ideas and their expertise.

Are there any areas for improvement or something Fireart Studio could have done differently?

I don't have any real detractors, but at various stages I did think that it'd be really cool if there was some progress dashboard I could visit to see how individual parts of the project were coming along and ensure things weren't forgotten without having to bother our PM.

BACKGROUND

Introduce your business and what you do there.

I’m an engineering manager at a computer hardware manufacturer. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fireart Studio?

We approached them for help designing a new interface for our application. 

SOLUTION

What was the scope of their involvement?

Fireart Studio has designed our app’s UI; they’ve also submitted a proposal on how to improve the UX and its accessibility. At the start of the project, we provided them with a description of our company and our competition. We also told them what we wanted to achieve as a company. The brief we provided highlighted insights into our app development. 

For the design, Fireart Studio utilized Figma. They shared Figma files with us to review and provide feedback on during the design. The designs they provided are for app icons based on feature descriptions. 

We’re currently working with our marketing and branding team to review the UX proposal Fireart Studio prepared. Their team provides us with consulting services when necessary. 

What is the team composition?

When setting up the partnership, we worked with 4–5 teammates. Now, we’re working with a project manager and design engineer. 

How did you come to work with Fireart Studio?

We hired them after running a selection process. 

How much have you invested with them?

We’ve invested around $20,000. We invest a certain amount of the overall cost to keep them on retainer so they can provide consultant services on an hourly basis. 

What is the status of this engagement?

Our ongoing partnership began in January 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Everyone has been happy with the designs from Fireart Studio, although we’ve kept them on retainer to provide support ever since the design project was completed. 

Fireart Studio's work has had a huge impact on our services — I only have positive feedback for their team. They’ve executed great services and provided nice designs. 

How did Fireart Studio perform from a project management standpoint?

During the design project, Fireart Studio delivered on time and responded quickly to our requests. They were able to quickly ramp up the project using Figma; we had a good experience working in that environment. They had a very professional approach to the project.

Our teams use Slack and emails to communicate. They’re good consultants; their team is pleasant and effective. 

What did you find most impressive about them?

It has been a pleasure to work with Fireart Studio. This has been the first time we’ve utilized outsourced services, so I have been slightly wary of the outcome. Happily, the partnership has gone very well. They’ve fulfilled all of our requests.

Specifically, the way Fireart Studio’s team introduced and onboarded our team to the Figma environment at the start of the design project was impressive. Their communication allowed us to ramp up the partnership without any delay. 

Are there any areas they could improve?

Their English-language skills could be improved, although I believe they’re working to address that. 

Do you have any advice for potential customers?

I’d recommend hiring Fireart Studio — their professional team can quickly onboard customers. Also, it is nice that their team can properly estimate costs for their services. 

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager of a fitness services provider. We promote virtual and in-person fitness and social experiences to multifamily communities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fireart Studio, and what were your goals?

Our website was created by Fireart Studio in the first part of 2021 and we needed to add a new landing page that showcased more of the Events division of our business. The goal was to include information about the different theme of events we offer, how the process works, and include some testimonials, case study, and gallery of pictures. We also had a customized contact form depending on the nature of the visitor's needs (if they were a vendor, wanting to work with us, or a property manager).

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Fireart due to the rest of the work they did creating the original wbesite

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided the team with a specific outline of the landing page components we wanted to include as well as some images and specific copy. We met on the goals, they provided a quote. From there they crafted a mockup in Figma and then once we approved the design it was sent to development.

How many people from the vendor's team worked with you, and what were their positions?

There was a member of the team who intro-ed us to the designer and the developer. The designer worked with us closely in phase 1 and then once we moved to development upon design approval we worked closely with the developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new landing page creates a professional and polished approach to our Events marketing strategy and helps us deliver a solid and customized way for various people to reach out to us about our events.

Describe their project management style, including communication tools and timeliness.

There were some delays but the team was very clear to communicate with us as the delays arose. They were available almost every time we reached out with a question.

What did you find most impressive or unique about this company?

Everything they have done with our website to this date has looked extremely professional and compared to other 'wordpress' custom themes it feels solid.

Are there any areas for improvement or something they could have done differently?

I think it would have helped me if there was more upfront going over the details of the pricing, timeline of payments and the contract. I had a big misunderstanding after we already started, and while its mostly on me, I think if it was discussed a bit more directly both verbally and in email it could have been avoided. I felt very blindsighted here because I assumed certain things. I was a little negligent because we had worked with them in the past and someone else managed the project so I assumed anything would be fine, but I wish it was covered more when we renewed the new project and scope of work.

BACKGROUND

Please describe your company and your position there.

I am the CMO of Replicant, a leader in Contact Center Automation

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fireart Studio, and what were your goals?

We hired Fireart Studio to lead our rebranding effort- to explore a new color palette, typeface, iconography and photography for Replicant.

SOLUTION

How did you select Fireart Studio?

We looked at several vendors both in the US and abroad. We narrowed the search to 3 branding/design firms and chose Fireart because they had a great portfolio of work, at a very reasonable budget.

Describe the scope of their work in detail, including any steps and the final deliverables.

We followed a typical brand design process. It started with a briefing for the Fireart team on the company and our project. They developing a communications and brand strategy, followed by 3-4 mood boards to establish the overall creative direction. We moved through several rounds of development to include color palette, typeface, photography, etc...

A bonus during this was the development of a new logo, which was not part of the original spec, but we liked it so much, we adopted it.

How many people from the Fireart Studio team worked with you, and what were their positions?

We worked with a project manager, a creative lead, and two or three supporting designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Fireart team was great to work with. They shared multiple creative directions with us. We ultimately chose one direction to develop, and within 5 or so months completed the project- from creative strategy to final brand design recommendations.

Describe their project management style, including communication tools and timeliness.

We had weekly project meetings that were efficient and well prepared. We also communicated regularly via email and slack. Dmytro and Kotryna in particular were very effective communicators. When we disagreed on a direction (which happens in brand design!) they were very effective at explaining their point of view.

What did you find most impressive or unique about this company?

Fireart Studio had great communication, combined with strong design, at an affordable price for a project like this.

Are there any areas for improvement or something they could have done differently?

We really enjoyed working with Fireart!

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Prajix, a software company that helps students and undergraduates build project ideas from the ground up. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fireart Studio?

We needed to develop a website for our business.

SOLUTION

What was the scope of their involvement?

FireArt Studio developed our website using the UX/UI we'd already designed. They used a mix of coding languages and frameworks, including Javascript, HTML, and React.js. They also used MongoDB for the database. 

On the site, we can customize suggestions connecting project members to project ideas. Users can upload their project outlines and create a profile, which is used to match users. Users can collaborate through Zoom, texts, or chat functions.

What is the team composition?

Fireart Studio's CTO was on our project team the entire time, but the other teammates involved changed. We worked with back- and frontend developers and a personal assistant. 

How did you come to work with Fireart Studio?

Fire Art Studio was referred to us by one of my mentors about a year ago.

FireArt Studio stood out from other providers because they had a more personal approach — we knew our relationship was over after meeting their team.

How much have you invested with them?

We invested around $86,000 with Fireart Studio. 

What is the status of this engagement?

We worked with Fireart Studio from February 2021–May 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We just received the source code, so I'm not sure what concrete metrics I can provide at this time. Overall, my team and I like the clean look and feel of the website — the site was fresh and easy to use. We haven't faced any UX challenges. 

How did Fireart Studio perform from a project management standpoint?

We kept in close contact with Fireart Studio through Slack, email, and Zoom. We also used Notion and Google Drive to manage the project and exchange project pieces. Fireart Studio's team provided regular updates about our current project status and where the project was headed. They were clear about whether we'd met our project and payment deadlines. The project updates from Fireart Studio helped us plan work in our other departments and set up launch dates. Fireart Studio's personal assistant helped us with communication, helping us get into a working rhythm whenever we had new teammates join the project. 

What did you find most impressive about them?

Fireart Studio's communication through email was great. We're based in the US, and it can be tricky to schedule Zoom meetings, but they were good at providing answers to our questions via email. 

Are there any areas they could improve?

Fireart Studio could be more flexible with their meeting hours and adaptive to their client's schedules.

Do you have any advice for potential customers?

I'd recommend that customers ask questions and request updates so that both partners are very clear about the project status and the bigger picture. It's crucial to understand the entire process to ensure the product is finalized — customers shouldn't just hand over the payment and expect everything to get done.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Sprightful Solar, a solar energy company that builds software that allows clients to review their energy details and make bill payments to us.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fireart Studio?

We wanted to build our MVP. Our team wanted to check the viability of hiring an external company to help develop the product instead of hiring a software engineer or a developer of our own. As a result, we hired Fireart.

SOLUTION

What was the scope of their involvement?

As the first step of the engagement, we sat down for half a day and talked about the important aspects of what we wanted to build. This was Fireart’s discovery process. From there, we decided on the product’s features and the look of its corresponding web app. They then provided us with a quote. Fireart built the product’s frontend from scratch, while the backend was made using the testing apps our team had developed. Fireart also worked on the look and feel of the product. 

In terms of features, the platform allowed us to tap into energy sensors and grab information from them through a cloud-based API. The product would then display the information on a dashboard app. It could also make calculations to help us understand how much we should charge for our service every month. The MVP ran on React, and it was meant to run on both mobile and desktop devices. 

What is the team composition?

We worked with an account manager, a lead developer, a frontend developer, and backend developer. Our team could connect directly with the front- and backend developers, but they often followed the instructions of their lead developer. In total, 4–5 people were involved in the project from Fireart. 

How did you come to work with Fireart Studio?

I found Fireart through Dribble. 

How much have you invested with them?

In total, we spent between $50,000–$60,000. 

What is the status of this engagement?

This particular project lasted from March–December 2020. To be clear, we’re about to jumpstart the second version of this project, but it hasn’t started yet.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We were successful in getting an MVP. We’d been able to use the software that Fireart developed to test the waters of our market. Our team wasn’t exactly looking for users or any numbers — we were simply validating plenty of ideas. With Fireart’s help, we’d done that. Overall, this project was successful. 

How did Fireart Studio perform from a project management standpoint?

Fireart delivered the product on time though slightly over budget. The team was careful when they quoted us; they gave us both a pessimistic and an optimistic range for cost. In other words, they didn’t give us an exact price. They gave us a range, and we were ok with that. To communicate, we used Slack, Google Meet, and emails. 

What did you find most impressive about them?

Their front- and backend teams had a solid integration — they worked efficiently together. Their frontend work was great, while their ability to develop the backend of the product was quite good. 

Are there any areas they could improve?

If they had better tools for better QA testing, then that would be awesome. For context, they largely relied on our team to do the tests. That wasn’t sufficient for us — we weren’t developers, so we didn’t know exactly what to seek. We could’ve used a bit more help in that regard. 

Do you have any advice for potential customers?

Have a clear understanding of how to communicate with Fireart. Reach out more often or whenever you have any doubts. Schedule video calls instead of pushing your doubts away. Being proactive about communicating your concerns will be helpful. 

BACKGROUND

Please describe your company and your position there.

I'm a manager at a digital agency that provides strategic marketing and consulting services for businesses of different sizes and industries globally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fireart Studio, and what were your goals?

Our company hired Fireart Studio to create UI/UX design and build a digital marketing automation platform. We aimed to develop a platform that would allow us to process customer data faster and manage them more easily. Also, we wanted to make it well-designed since we consider the design of corporate software as an essential factor affecting the team's mood and work motivation.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Fireart Studio via UpWork and connected with their manager there.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Fireart planned, designed and built UI/UX components for a digital marketing automation platform that streamlines customer data into an easier-to-process format for better efficiency. We had weekly meetings with a project manager who was continuously updating us on the work progress.

How many people from the vendor's team worked with you, and what were their positions?

We talked to their sales manager first. Later, we were navigated through the entire process by their project manager. At the end of the project, we got a chance to have an online meeting with the CEO of Fireart personally. It's was a great collaboration!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The digital marketing platform created by Fireart Studio performs seamlessly. Since they finished a product development process, we have never faced any inconveniences or technical issues.

Describe their project management style, including communication tools and timeliness.

Our team and Fireart were communicating very smoothly. They organized weekly meetings to update us on the project's progress, and we loved how they packed all the necessary information in a concise format.

What did you find most impressive or unique about this company?

Fireart created very beautiful branded illustrations for our software. Illustrations are made in our brand's primary colors and help us raise the team's spirit when we are working with our new digital marketing tool.

Are there any areas for improvement or something they could have done differently?

The overall work was great. However, they were sometimes too soft with our suggestions. We couldn't even clearly say what we want from the product at the very beginning, and our suggestions were unprofessional. So, we expected that they as would approach us with expert recommendations more aggressively.

BACKGROUND

Please describe your company and your position there.

I'm a PM at the company that owns and manages the hotel network.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fireart Studio?

We wanted to create a website for our company and hired Fireart to help us implement it. We had a website before, but it was so outdated that we decided to develop a new one from scratch. Our main goal was to boost the company's digital presence and attract more clients with a fresh, innovative and inspirational design.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have found Fireart Studio when researching web design studios on Dribbble. When we saw their designs and learned about their pricing, we quite rapidly made a decision to proceed with Fireart.

Describe the project in detail and walk through the stages of the project.

The project started with a kick-off meeting, where our team shared our expectations, requirements, and values to make it easier for designers to create the concept. Next, we had several workshops followed by the first website design ideas. Once the website UI design was approved, Fireart team started development.

How many resources from the vendor's team worked with you, and what were their positions?

We constantly collaborated with 2 designers and a developer. Our main contact point with Fireart team was their project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We should admit that our company started attracting more clients with a new website. The traffic doubled during several months.

How effective was the workflow between your team and theirs?

Our teams collaborated smoothly. The project was delivered in a timely and responsible manner. We had weekly meetings and some additional calls in-between when it was necessary.

What did you find most impressive or unique about this company?

Fireart is amazing, and their web animation and design significantly contribute to such a positive impression.

Are there any areas for improvement or something they could have done differently?

We haven't noticed any issues or areas for improvement.

BACKGROUND

Please describe your company and your position there.

I'm anPM an international strategic marketing agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fireart Studio, and what were your goals?

I hired Fireart Studio to design and develop a custom marketing and CRM software for my company. We're an international company with hundreds of clients worldwide. So, we needed a robust and sustainable CRM software that would help us manage our customer base and effectively communicate with clients. Also, this software had to help us look for new clients, reach out to them and allows us to easily create beautiful sales and marketing emails.

SOLUTION

How did you select this vendor and what were the deciding factors?

First, I saw Fireart's works on Dribbble. They are currently ranking among the top design studios there, so it's was relatively easy to find them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We connected for the first call to discuss project details. At the next stage, we moved forward to workshops to collaboratively create a user persona and came up with some product ideas. Later, their team delivers stunning designs and technology solutions, and our company approved them. Right now, Fireart team is working on the project implementation, and we're looking forward to seeing a finished product.

How many people from the vendor's team worked with you, and what were their positions?

Our team is mostly communicating with Fireart's project manager. We also talked to their sales manager at the very beginning.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We can't share any outcomes right now since the project is still ongoing.

Describe their project management style, including communication tools and timeliness.

Fireart runs all proccesses very constitently and in a timely manner. The workflow seems great and effective right now.

What did you find most impressive or unique about this company?

We're delighted with the UI design that they suggested for our software. Their idea are very innovative, so I may say that Fireart is impressive due to its creative thinking and professional design.

Are there any areas for improvement or something they could have done differently?

I can't say any area for imporvement as we liked how Fireart works.

BACKGROUND

Please describe your company and your position there.

My company creates a healthcare application that allows users to connect with different doctors around the world, read reviews from their previous patients and make an online consultation with the doctor they choose.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fireart Studio?

We started partnering with Fireart Studio to create an exclusive interface and UX design for our app. However, we decided later to proceed with full-fledged product development with this company. Also, Fireart designed branding for our startup.

What were your goals for this project?

We aimed to create an application that was easy to use, simple and visually stunning at the same time. Fireart perfectly coped with this challenge by combining an exceptional style and user-friendly functionality.

SOLUTION

How did you select Fireart Studio?

We were scrolling top companies lists on Clutch, found Fireart, checked out their portfolio and fell in love with what they do. The next step was connecting with their sales manager.

Describe the project in detail.

We involved Fireart in the project to design and develop a health tech app with a mission to help people worldwide use healthcare services remotely. The app had to provide a list of doctors in different categories along with previous patient reviews and empower users to make a well-informed decision on their doctor. It also allows scheduling e-meetings with doctors. Fireart was accompanying us during the entire product development journey, from design to full implementation in code. We had regular meetings to discuss everything and stayed always informed about the project progress.

What was the team composition?

We regularly communicated with a project manager, two designers and one developer from Fireart.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our app received amazing feedback from early adopters and entered the market quite easily. We have already attracted thousands of users, and I find it a great result.

How effective was the workflow between your team and theirs?

The workflow was smooth. We did't have any problems and were entired satisfied with the way how they organize the work. Fireart familiarized us with several new collaboration tools and we really loved working with them.

What did you find most impressive about this company?

Fireart team is very creative and thinking outside the box. The design they created demonstrates it.

Are there any areas for improvement?

Since we didn't have any problems during the collaboration with Fireart, I have nothing to say about the improvement.