What was the scope of their involvement?
To build out this solution, we provide them with requirements and instructions. Then, they create code to program the software. We handle most of the design, and they focus on development.
In our ongoing phases, we set up an initial dispatch and sales forms online. They’re directly connected to each other, so it can handle everything from an invoice through sales to an actual bill of lading on the transport end. Our transportation department uses that file to create a manifest for a drive, and then the entire dispatch system works off of that initial invoice.
Every month, we’re adding new components and layers to the system. For example, we’re now redoing an estimate form that customers can use to get data and information through to our salespeople and ultimately our dispatch team. It’s a long-term, ongoing project.
What is the team composition?
I work primarily with Jay (Developer, Filmrobot Systems), Mark (Co-Founder, Filmrobot Systems), and Patrick (Owner, Filmrobot Systems).
How did you come to work with Filmrobot Systems?
We found them through referral.
How much have you invested with them?
We’ve spent a few hundred thousand dollars on this project over the course of our partnership.
What is the status of this engagement?
We started our engagement with them in 2014, and our teams are still working together.
The end product produced by the team has drastically increased the overall efficiency of the business. Automating traditionally manual tasks, their attentive project management style fostered a confident, long-term relationship. Their reliability added value to the development.