What evidence can you share that demonstrates the impact of the engagement?
The project is still in the testing phase, but their work has turned our ideas into a real product. Though we haven’t seen the exact numbers we’re aiming for, they’ve taken our idea from the drawing board to a real interactive, useful website. A small example of the impact of their work is the fact that we’ve helped users save an average of $1000 in property tax relief through testing the program on them.
How did Fifth Tribe perform from a project management standpoint?
They were fantastic at communicating about the project. They let us know how excited they were at every step and adapted their work to fit our needs. They were great in meeting our budget and understanding our financial limit. I couldn’t have asked for a better vendor relationship than the one I have with them.
What did you find most impressive about them?
They had the ability to hear our ideas, take our feedback on their work, and create something magnificent. They were able to make something exactly like what we had envisioned but better. Additionally, their ability to make a technology so simple to use that a computer-novice could use it by themselves was impressive.
Are there any areas they could improve?
There isn’t too much they can do to improve our relationship. There were sometimes gaps in the progress but most of it came from our side of the project.
Any advice for potential customers?
You should definitely reach out to Fifth Tribe if you are looking to promote any service or product. If you start working with them, give them as much information as possible about your goals and visions from the beginning.