Could you describe the scope of their involvement in greater detail?
They took us from having a website with almost nonexistent traffic to having an intuitive, beautifully designed website that’s as much function as it is form. We’re an extremely small operation. They were presented with a site that no one could find, or really, no one wanted to find, and if they did find through happenstance, they wanted to leave it immediately. They reserved the entire situation. They were able to move the website from a dysfunctional Web host to something that was working much better. They even lowered the cost of the Web hosting. They delivered a site that has much more to offer to our users than anything we’ve had before. It’s a much better representation of our company.
How did you identify and select Fiat Insight as your solution partner for this endeavor?
An independent consultant referred fiat Insight to us. They came very highly recommended. I contacted them and submitted our statement of work and, within a few days, we were sitting with their team reviewing their proposal. It was clear to us that they knew what they were doing. They came to us with a set of very valuable recommendations and approaches for our site. We felt confident that they’d be able to deliver the website we wanted.
Had you selected WordPress as your preferred content management system before approaching Fiat Insight?
No, we had not. They were a part of that decision-making process. We reviewed our goals and requirements and it was at first decided to use an open-source solution. We then considered what would be the most viable based on functionality, performance, access to support, and user friendliness. WordPress was the best possible way to go, according to Fiat Insight, and they’re experts at it, too. It was definitely the right decision.
Could you provide a sense of the size of this project in monetary terms?
The project remains ongoing, but I think the initial phase was around $15,000.
When was this site launched?
I believe we launched the site at the very beginning of 2013. If not, it was definitely by the end of 2012.