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All data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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Claim ProfileHelping you deliver better online experiences
Fastly helps the world’s most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses trust the Fastly edge cloud platform to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand. Founded in 2011, Fastly powers online destinations including Airbnb, GitHub, Alaska Airlines, Pinterest, Vimeo, The Guardian, The New York Times and Ticketmaster. Learn more at Fastly.com and follow us on Twitter @fastly.
Our global working community spans from San Francisco to Denver, New York, London, and Tokyo. We provide challenging work, opportunities to learn, high-quality teammates, and, most importantly, we have a lot of fun doing what we love. Our San Francisco headquarters is located in the heart of SOMA, close to MUNI, BART, and Caltrain.
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For more information on Fastly, visit https://www.fastly.com
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the project
Content Delivery Network Services for Online Media Company
"Their account executives and representatives are always really quick and communicative."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of engineering for IGN, a video game publisher.
What challenge were you trying to address with Fastly?
We wanted Fastly to serve as a content delivery network (CDN) for quick-serving our HTML and site assets like CSS, images, and JavaScript.
What was the scope of their involvement?
They’re our CDN, so they serve our content. They have multiple points of presence across the world and serve our content to users in different locales. Their main service is around the speed of delivering our web pages and apps. They also offer some protection over distributed denial-of-service and high caching of all of our content.
What is the team composition?
We have an account executive and a post-sales support engineer, but we mainly use their APIs as a plug-and-play service.
How did you come to work with Fastly?
I’m not sure how we originally found them, since that predates me. However, we were using someone else as our CDN, but Fastly was a new competitor in town, so we gave them a shot. They ended up being cheaper and better.
How much have you invested with them?
We’ve spent over $1 million on their services.
What is the status of this engagement?
We’ve been working with them since around January 2015.
What evidence can you share that demonstrates the impact of the engagement?
We measure uptime of the website, which is near 100% thanks to Fastly. If they detect an error when fetching it from its original, they can use the last cached version instead of giving an error to the user, which helps. The speed checks show good metrics for Fastly, too.
How did Fastly perform from a project management standpoint?
They perform very well in terms of communicating and being responsive. We have regular weekly meetings with them in case anything comes up. Their account executives and representatives are always really quick and communicative.
What did you find most impressive about them?
Their whole CDN is completely configurable; they use Varnish as their backend technology which comes with its own configuration language. Because of this, we can tune the service to do just about anything we want it to do, which is way different than a normal CDN, which is more plug-and-play. Fastly is just infinitely configurable.
Are there any areas they could improve?
We push them on price, but they do everything pretty well — we’ve been very happy with them.
Do you have any advice for potential customers?
Read the documentation pretty thoroughly. The post-sales support that they offer is well worth the money to help you tweak everything the way you want it.
The level of service and reliability from Fastly has been a massive benefit for the client, helping them achieve an uptime of almost 100%. Their flexible, configurable CDN services make the engagement extremely productive and worthwhile for the publisher.