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Software in service of business

4.3
2 reviews

Fast White Cat, founded in 2012, is a Polish eCommerce company with software being one of our pillars. When creating software we focus solely on the end effect and goal - sales. Our eshops sell extremely well and we pride ourselves on that fact.

We help our Partners to build full and complex eCommerce vision of their business - creating strategy, budgeting, operational planning, online marketing and of course recommending best in slot features to increase sales. We are a BUSINESS PARTNER - not only do we provide you with Experts in their field, we advise you on the best course of action based on our experience with multitude of projects in various industries and market benchmarks.

We focus solely on Magento - we specialize in one area. We do not want to be distracted or diminish the in-depth knowledge and value we create when focusing on one technology. We deliver our projects in fast and agile way - iterations and modern methodology (SCRUM) is always supported by our creative approach effecting in almost every implementation being delivered within the assumed timeline. In total, our developers hold 9 Magento2 Professional Developer Certificates, confirming their competences.

We help Partners fully monetize their potential in the online environment - we work with our Partners for years - longterm approach is the only way we see ourselves working.

We can do it all thanks to dedicated team of pepople that want to create best eCommerce solutions there are - being passionate about what they do and being happy they can work with our Partners.

Services:

- B2C eCommerce Solutions Development

- B2B eCommerce Solutions Development

- Magento outsourcing

- Magento optimization

- Magento Audits

- UX Design & UX Audits

- eMarketing

READ MORE...
 
$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2012
Show all +
Wroclaw, Poland
headquarters

Portfolio

Key clients: 
one of the biggest fashion retailers in its segment (ca. 135 stationary shops); one of the biggest pharmaceutical companies in the CEE; one of the biggest drugstore companies in Poland (ca. 270 stationary shops); one of the brands of the biggest food group in Poland (26% market share, 11k employees)

Reviews

4.3
2 reviews
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Allegro E-Commerce Support for Coffee Retailer

"Fast White Cat's team has been responsive to our feedback and had good proposals for increasing our online business."

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4.5

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2015 - Ongoing
Project summary: 

Fast White Cat led the development of an important ecommerce presence for a Polish retailer.

The Reviewer
 
1,001 - 5,000 Employees
 
Warsaw, Poland
Business Lead, Tchibo
 
Verified
The Review
Feedback summary: 

Pros include responsiveness, timeliness of deliverables, and most notably their cost-effectiveness. One drawback was a slight lack of creativity in proactively addressing problems.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Tchibo is a German coffee maker. We are also responsible for non-foods. I am a business developer for the Cafissimo brand, which is a single-portion coffee maker. I work within the Polish subsidiary of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fast White Cat?

We wanted to increase the distribution of Cafissimo within external channels, outside of our own shops and online store. The biggest e-commerce site in Poland is Allegro, which is responsible for 50% of all online sales in the country.

SOLUTION

What was the scope of their involvement?

Fast White Cat has been responsible for developing the Cafissimo listing on Allegro, from warehousing to customer communications. Fast White Cat's team has been responsive to our feedback and had good proposals for increasing our online business on an external channel.

How did you come to work with Fast White Cat?

The B2B [business-to-business] development manager from my team found Fast White Cat. I only joined the company several months after this happened.

How much have you invested with Fast White Cat?

The cost of Fast White Cat's services has been between $50,000 and $100,000. We have worked with Fast White Cat on several projects. They receive a commission for each sale generated, for coffee, machinery, and accessories.

What is the status of this engagement?

We started working with Fast White Cat in May 2015. We plan to work with Fast White Cat for the foreseeable future. I'm confident that the collaboration will be good, based on their performance and from a cost perspective.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have opened up a new project for Cafissimo during the previous months, organizing a promotion with the biggest telecom provider in Poland, T-Mobile. We sent 600,000 direct emails to T-Mobile customers, as well as created material describing the Cafissimo system to new consumers. Fast White Cat was quick to deliver on the online side of the campaign, only taking 6 weeks for the whole process. I'm not an IT person, but I knew exactly what I wanted to build. Fast White Cat was able to transfer our message to the website, achieving a good-looking result. It was one of the best promotions we've had in 2016, and Fast White Cat was one of the major solution holders.

How did Fast White Cat perform from a project management standpoint?

During our project, the team worked 12-hour days and remained in contact with us daily.

What did you find most impressive about Fast White Cat?

Fast White Cat is a quick and responsive team, able to develop its own ideas. A few months ago, they were making business through a commission model, but Fast White Cat also offered marketing support, advising us on how to do business online. The follow-up after our latest project was finished was beyond all our expectations. Fast White Cat was responsible for a majority of this success.

Are there any areas Fast White Cat could improve?

When working online, we expect partners to be creative and active, identifying what our competition is doing and developing strategies based on that. I would expect Fast White Cat to be more active in some areas, but I'm very comfortable with how they approach our work.

4.5
Overall Score There is always space for improvement, but I am comfortable with Fast White Cat.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Fast White Cat was never behind schedule, usually delivering ahead of time.
  • 4.5 Cost
    Value / within estimates
    The value for money couldn't be met by other agencies. We've researched the market for backup options, but all of them were more expensive than Fast White Cat.
  • 4.0 Quality
    Service & deliverables
    Compared to their competitors, Fast White Cat is able to react quickly. They've dealt with some extraordinary problems, but never said no to us, unlike other agencies.
  • 5.0 NPS
    Willing to refer
    I would fully recommend Fast White Cat.

Ecommerce Development and Logistics for Clothing Store

"Fast White Cat is very open-minded, flexible, and gave their ideas."

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4.0

Quality: 
3.5
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
2014 - Ongoing
Project summary: 

Fast White Cat partnered with the client to provide their fashion retail ecommerce store as well as operate as their fulfillment center for online orders.

The Reviewer
 
51-200 Employees
 
Poland
Founder, Quiosque
 
Verified
The Review
Feedback summary: 

The client is very pleased with Fast White Cat's ecommerce capabilities, but wishes their work in relation to handling new products was more efficient.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a fashion company selling garments for women 45 years old and older. We have 140 stores in Poland and an e-store. I am the owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fast White Cat?

When we started our company 20 years ago, we wanted to have an e-store page along with a website for our brand. We also wanted a company that could warehouse our products and send them to our customers.

SOLUTION

What was the scope of their involvement?

Fast White Cat, with their tools and knowledge, built our site, attracted clients, and made an online presence for our company. We treated them as one of our stores, so we sent them garments which they managed in their warehouse and then send directly to customers.

How did you come to work with Fast White Cat?

We found them at an e-commerce conference where they gave a presentation.

How much have you invested with Fast White Cat?

We gave them a commission on the sales from the e-store, depending on the quantity of garments sold that we sent to them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Regarding the design of the website, they did what we wanted. Fast White Cat is very open-minded, flexible, and gave their ideas. They do well in taking care of issues.

How did Fast White Cat perform from a project management standpoint?

Some parts of the project were not executed quickly such as when we decided to introduce something new to the website but they were very reactive about other stuff, too. However, the organization of their work was quick, especially with the warehouse.

What did you find most impressive about Fast White Cat?

They are very familiar with all the tools created for our website, affiliations, and all its other pages.

Are there any areas Fast White Cat could improve?

Compared to our other stores, it takes them an extra week to receive the garments, causing photos of the products to be delayed on the website.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 3.5 Quality
    Service & deliverables
    It would be better if the goods they received were put quicker on the website. We are a fashion company and the quality of the photos is very important which still leads us managing discussions about not wanting this model for whatever reasons.
  • 5.0 NPS
    Willing to refer
    We absolutely recommend them as specialists in e-commerce.