What evidence can you share that demonstrates the impact of the engagement?
The solutions have been beneficial to us, and everything was delivered almost better than expected. The products have raised awareness internally, and we’ve had a number of sales engagements with customers leveraging Fair Worlds’ work.
How did Fair Worlds perform from a project management standpoint?
They are fantastic at project management. I received regular updates from them – both formally and informally. We try to touch base weekly to discuss all the various project elements. We communicate via the phone and email, and they also have a task tracker on their backend. Their plan for the timeline is very clear up front, so we’re always on the same page and there are no surprises.
Eric and Brad have never let anything get lost in translation when communicating with the developers. I appreciate their flexibility because my schedule can get kind of crazy. Whenever new deadlines or new requests pop up, I can always get in touch with them.
What did you find most impressive about them?
When we started the project, AR and VR were still relatively new, and Fair Worlds was excellent at guiding us through the process. Now I feel like they’re an extension of my team—they’re a familiar face and everyone knows them. They are fun to work with—they’re characters in the best way.
I’m impressed with the quality of their work and the breadth of their capabilities. I’ve learned over time that their solutions can change everything from a marketing standpoint. One computer-generated model can be optimized on their end for AR, VR, 360 demos, traditional videos, etc. It’s a game changer.
Are there any areas they could improve?
They’re almost too talented and creative. Sometimes we have to slow down and map out near and long-term goals against budget and business plans. However, that’s a really good thing. They’re always thinking ahead to better solutions.
Do you have any advice for potential customers?
My advice would be to schedule a brainstorming session with subject matter experts in the room. From there, let Fair Worlds work their creative magic. They’ll come back with ideas and can execute against the plan beautifully.