Factory Settings

BACKGROUND

Please describe your company and position.

I am the President & CTO of K3G Solutions

Describe what your company does in a single sentence.

K3G Solutions is a software development company specializing in e-commerce, web development, mobile applications, and gaming solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• As a growing software development company specializing in e-commerce, web development, mobile applications, and gaming solutions, K3G Solutions recognized the need for a website that accurately reflected our innovation, technical expertise, and dynamic nature. Our existing website had become outdated and no longer aligned with our brand’s evolving identity or the sophistication of our solutions. We wanted to create a highly interactive, visually compelling, and user-friendly website that would appeal to both prospective clients and industry partners. We sought a web design partner who could: Redefine our online presence with a modern, high-performing website. Implement seamless navigation to enhance user experience. Ensure our branding was visually impactful while maintaining a professional appeal. Integrate key functionalities such as case study showcases, lead generation forms, and a responsive design optimized for both desktop and mobile users. We chose Factory Settings, Inc. based on their strong portfolio, reputation for creative problem-solving, and a client-centered approach to web development.

SOLUTION

How did you find Factory Settings?

Online Search

Why did you select Factory Settings over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Factory Settings, Inc. took the time to deeply understand our company, industry, and specific needs before developing a comprehensive web design strategy. Their work encompassed:

• Discovery & Strategy: They conducted stakeholder interviews to gain insights into our brand, audience, and expectations. This stage included extensive research on competitors and industry standards to ensure our website would stand out.
• User Experience (UX) & Design: They created wireframes and high-fidelity prototypes to illustrate the user journey, ensuring a seamless experience. The design process involved multiple iterations based on our feedback to achieve the perfect balance between aesthetics and functionality.
• Development & Integration: The development phase involved front-end and back-end coding, ensuring smooth performance and scalability. They integrated interactive elements, a CMS for easy content updates, and optimized the site for mobile responsiveness.
• SEO & Performance Optimization: To enhance visibility, Factory Settings incorporated SEO best practices, ensuring faster load times, improved accessibility, and optimal search engine rankings.
• Testing & Deployment: Before launch, they conducted rigorous testing for usability, security, and performance to eliminate any potential issues.
• Post-Launch Support & Training: Factory Settings provided a detailed handover, including training sessions for our internal team, ensuring we could manage minor updates independently while they continued offering long-term support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website had an immediate and measurable impact on our business. Some of the key outcomes included:

• A noticeable increase in user engagement, with visitors spending more time exploring our services.
• A significant boost in inquiries and lead generation through the newly implemented contact forms.
• Improved brand perception, as feedback from clients and industry partners indicated the website projected a more professional and cutting-edge image.
• Enhanced mobile experience, leading to a rise in mobile traffic and a lower bounce rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Factory Settings, Inc. maintained impeccable project management throughout the engagement. They established a clear timeline and met every milestone as planned. Regular check-ins, progress reports, and transparent communication ensured we were always aware of what was happening at every stage of development. Their responsiveness was commendable—any time we had questions or requested minor tweaks, their team was quick to address them, often going beyond our expectations.

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out the most about Factory Settings is their ability to blend creativity with technical expertise. They didn’t just design a website; they created an experience that perfectly encapsulated K3G Solutions’ brand identity. Their dedication to understanding our business and tailoring every aspect of the design to align with our objectives was truly impressive. Furthermore, their approach was highly collaborative—they genuinely valued our input and ensured that every decision made was in our best interest.

Are there any areas for improvement or something Factory Settings could have done differently?

While our experience was overwhelmingly positive, one minor area for improvement would be offering more post-launch analytics support. While they provided excellent initial training and a smooth transition, an additional follow-up session focused on analyzing user data and optimizing ongoing website performance would have been beneficial. That said, their team was always available for any questions, and they continue to be a trusted partner for our future digital needs.

BACKGROUND

Please describe your company and position.

I am the President of Fitness Revolution

Describe what your company does in a single sentence.

We provide business coaching and consulting for fitness businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Factory Settings to accomplish?

• Rebuild website
• Redesign web pages

SOLUTION

How did you find Factory Settings?

Referral

Why did you select Factory Settings over others?

Referred to me

How many teammates from Factory Settings were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Factory Settings was able to rebuild and redesign our website to be able to manage using low code processes. Considering we were going through a brand refresh during the course of this project, we needed to apply the same language but with an updated look and better functionality.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are now able to directly manage and make updates to the site! We can now more efficiently create new landing pages and update contents

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was easy to follow and helped make sure everything got done. Using Bugherd especially made the process smooth and seemless

What was your primary form of communication with Factory Settings?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found their project management style to be the most impressive and unique. We were able to see live updates on the progress of the site and be able to comment directly in the dev site to have any edits made

Are there any areas for improvement or something Factory Settings could have done differently?

The support post-launch could be improved.