Design and development of mobile/web applications

Gold
VERIFIED

At Factory, we believe in listening carefully to what our clients say (and don’t say) and collaborate to develop solutions that satisfies client requirements and fulfills user's needs.

Every business is unique and we know how to help you go through every pinch you have or help you write proper report for board members/stakeholder.

Factory tools:

  • Unique Android and iOS app solutions
  • Fresh technologies
  • Responsive web solutions
  • Brand new UX and exceptional UI
  • Highest-level of professionalism and client support

Factory service offerings:

  • Strategic consulting and app prototyping
  • Product Design
  • Product Strategy
  • Quality Assurance & testing
  • iOS App Development
  • Android App Development
  • App Analytics
  • Web & e-commerce development

Factory facts:

  • 10 growing startups
  • 10 successful companies
  • 100k largest project
  • 5 years of building great solutions for clients
  • 16 engineers, 3 PMs, 2 QA and 3 designers

Interested in learning how can your new IT start up idea be brought to market? Feel free to contact us to talk about it, we will be glad to help!

 
$5,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
Osijek, Croatia
headquarters
other locations
  • Croatia

Portfolio

Crush fitness goals with the smartest coach

SheypMe - the smartest fitness coach you will ever need that utilize the power of your smartphones!

Factory provided UX design and UI design, iOS development, and Android

development and CMS solution for uploading all exercises, meals, videos and more. 

 

Check all the features in mobile application SheypMe.

iOS & Android development for the best deals in Kuwait!

Magento powered e-commerce mobile app Sheeel makes it fast and simple for Sheeel's users to buy super deals in the largest online store in the Middle-East Region.

Android and iOS development of Sheeel

iOS & Android development for the biggest Kuwait webshop!

Magento powered e-commerce mobile app, - Taw9eel makes it easier for users to search more than 20,000 items in the biggest Kuwait webshop. The mobile app helped them reach 50% year over year order growth and 30% year over year average invoice growth.

 

iOS and Android development of

Taw9eel

Native mobile development for the most read Croatian news portal

Index team provided wireframes and determined the functionalities they wanted, then Factory team provided the complete design with Index brand colors and general company guidelines.

Factory team developed an app for both iOS and Android devices, and after all, we linked Index social media account to the platform so we can increase audience

engagement.

 

Check case study of news app development Index.me

 

Custom development for Croatian startup

Factory provided full branding, UX design and UI design and custom website development for Croatian startup for best job opportunities! 

With this project, we applied

href="https://factory.hr/services/growth-driven-design-metodology">Growth-driven design methodology, which helped us to understand users behavior on the MVP version of the site. After seeing problems on the user registration process, we've reconfigured the registration process and removed fields that users didn't understand. We've successfully registered 95% of our users and gained more than 30,000 active users in just five months!

Case study for custom development of Danas radim portal

Getting people education and EU funds

WordPress development of European structural and investment fund in Croatia providing funds in agriculture, social activity, health, energy and more. Designed to help all people to get the right funds, education and get up-to-date info. 

Web

development of European Structural and Investment Funds

Reviews

Sort by

WordPress Dev for Heritage Hotel

“They offered lots of ideas on how to achieve our goals.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June – Sept. 2017
Project summary: 

Factory did full-stack web development with online payment integration. Other services included blog development and QA. The solution has launched.

The Reviewer
 
11-50 Employees
 
Virovitica, Croatia
Sanja Sudar
Hotel manager, Hotel Kurija Janković, Terra Slavonica d.o.o.
 
Verified
The Review
Feedback summary: 

The new website led to an increase in online reservations, while also attracting more online visitors and expanding marketing reach. Customers can expect a knowledgeable partner who introduces unique ideas for new challenges.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the manager of Kurija Janković, a four-star heritage hotel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Factory?

We wanted a website to present our services and visually demonstrate our hotel’s architectural heritage.

What were your goals for this project?

We wanted direct online booking in order to avoid commission fees.

SOLUTION

How did you select this vendor?

Factory is a well-known IT firm in Croatia and they seemed like the obvious choice for us. They provided us with the first design and we fell in love with it. The design was elegant and presented our hotel in the right way.

Describe the project and the services they provided in detail.

Our main goal was an intuitive booking system that could also showcase our hotel. Following the development phase, Factory provided QA.

What was the team composition?

We worked with a project manager, a designer, and a WordPress developer. Our main contact was the project manager, whom we called if we had any questions or new ideas.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We’ve seen an increase in direct reservations, which we’d hoped for from the beginning. The development of a blog on our site also brought more online visitors and increased our visibility.

How was project management arranged and how effective was it?

We communicated smoothly through calls and email. They quickly and thoroughly answered all of our questions.

What did you find most impressive about this company?

They brought impressive expertise to our project and they offered lots of ideas on how to achieve our goals.

Are there any areas for improvement?

No, we’re completely satisfied.

5.0
Overall Score Their team is a pleasure to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Eastern European News Service

"Throughout development, they contributed original ideas and fresh designs to build a better solution." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July - Nov. 2018
Project summary: 

Factory designed and developed an iOS and Android app and connected it to an existing web backend. They managed wireframes through InVision and did QA after development ended.

The Reviewer
 
51-200 Employees
 
Sarajevo, Bosnia and Herzegovina
Bakir Čičak
Project Manager, Avaz roto-press d.o.o.
 
Verified
The Review
Feedback summary: 

The app is live and has received positive user reviews that reference it’s attractive appearance and performance. The Factory team provided frequent updates, ensuring necessary information reached relevant parties. Their upbeat attitude and original ideas help them stand out in the industry.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a project manager at Avaz.ba., an online news portal in Bosnia and Herzegovina. We cover politics, showbiz, lifestyle, and international news.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Factory?

We needed to develop an iOS and Android application.

What were your goals for this project?

We publish many articles every day, and we wanted readers from around the world to be able to read them wherever they are. We also wanted to be seen as more of a leading portal in our own country.

SOLUTION

How did you select this vendor?

Factory had experience working with big news portals like ours. Their expertise and the quality of their proposal convinced us they were who we needed to work with.

Describe the project in detail.

We started with several calls regarding details like our main goals, KPIs, design ideas, material guidelines, budget, and deadline. After, we received a wireframe and design proposal that we agreed to with a few small changes, which were handled through InVision. Then, Factory developed our mobile application and connected it to our existing web solution’s backend. They also provided QA.

What was the team composition?

We worked with a project manager who supported us and kept us informed at every step. There were also two Android developers, two iOS developers, and a QA resource.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app launched two weeks ago and already has over 200,000 downloads. Additionally, user feedback has been excellent. They like the app’s design, usability, and speed.

How effective was the workflow between your team and theirs?

The project manager was easy to communicate with. He provided us with fresh information and talked about our next steps in development. He respected our time and paid attention via emails, phone, and Skype calls.

What did you find most impressive about this company?

They were entirely dedicated to our business and provided us with accurate feedback. Throughout development, they contributed original ideas and fresh designs to build a better solution. Their friendliness was constant, and they provided everything we needed.

Are there any areas for improvement?

No, not that I know of. I hope they continue their great work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Design and Development for Hiring Platform

"Their skilled team brings excellent ideas and solutions to the table."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Ongoing
Project summary: 

Factory is designing and developing an MVP of a website that connects job seekers with opportunities. The product has gone through many iterations and revisions. 

The Reviewer
 
1-10 Employees
 
Zagreb, Croatia
Maja Bogović
CEO, danasradim
 
Verified
The Review
Feedback summary: 

The streamlined, user-friendly portal has registered 95% of all visitors and grown its active user pool to 30,000. Factory stays in touch through frequent meetings and feedback sessions. Their responsive communication, hardworking attitude, and knowledge of the industry are great assets. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a platform that connects jobs with job seekers. The idea is fresh and new to the Croatian market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Factory?

We wanted to help people find a job and turn their time into value, and needed a website to connect workers and employers.

What were your goals for this project?

Our main goals were to easily connect people and put money in their pockets.

SOLUTION

How did you select this vendor?

We contacted multiple service providers, and other IT companies recommended Factory. After our first meeting we knew they were the right choice. They had concrete, comprehensive answers to all our questions.

Can you go into detail about the services they provided and the scope of the project?

In the first meeting, we discussed transforming our vision into a tangible product. We decided to build an MVP to gain traction and understand how our visitors use the portal. After every discussion, the designer implements changes.

What was the team composition?

We have frontend and backend developers, a full-time project manager, and a full-time QA tester.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The process has been extremely smooth. With help from HotJar, we've reconfigured the registration process and removed fields that users didn't understand. We've successfully registered 95% of our users and gained more than 30,000 active users in just five months.

How was project management arranged and how effective was it?

They respect our time and pay attention to us through emails, phone, and Skype calls. We've benefitted immediately from our decision to work with Factory. Communication is the key to our success. 

What did you find most impressive about this company?

Working with Factory is a great experience! Their skilled team brings excellent ideas and solutions to the table. They know their industry and work hard to fulfill our demands. 

Are there any areas where they can improve?

They should continue the great work and keep our platform growing!

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Maintenance for Daily Fantasy Sports Hub

"They are collaborative and do their best to work with us to fully develop our ideas."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug 2017 - Ongoing
Project summary: 

Factory provided front- and backend maintenance to improve the structural integrity of a website. They increased the site’s capacity for inquiries and overhauled its design. They provide ongoing maintenance.

The Reviewer
 
1-10 Employees
 
Melbourne, Australia
Heath Chick
Managing Director, Daily Fantasy Rankings
 
Verified
The Review
Feedback summary: 

Due to Factory’s involvement and enhancements, the website’s performance has improved drastically and has experienced an increase in traffic and user registrations. The Factory team relies on sound technological acumen and a proven project management style to deliver strong solutions.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm a Director at Daily Fantasy Rankings, a hub of daily fantasy sports providing news and results to the Australian DFS community.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Factory?

Our company website was created in 2016, but we were no longer satisfied with the design and the backend development. We contracted with Factory to provide solutions for all of the troublesome aspects of our site.

What were your goals for this project?

We wanted a fluid backend system that can support the numbers of inquiries we receive through our website.

SOLUTION

How did you select this vendor?

A friend had used their services before and recommended them to us.

Can you go into detail about the services they provided and the scope of the project?

Factory provided extensive backend development and support, which included advice for restructuring the database. They improved the overall performance and allowed room for the website to grow. After identifying bottlenecks in the coding and the database design, they provided solutions to these problems. With their help, we have added numerous enhancements and features to the site, and they continue to provide ongoing support.

What was the team composition?

We have one project manager and two developers—one each for the frontend and backend. My only interaction is with our project management, however.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our website performance has improved, which has allowed us to add new features to the site. User registrations and website traffic have increased since Factory’s involvement began. With these enhancements, we are confident we can continue to increase our following.

How was project management arranged and how effective was it?

Communication is the key to our success. They are collaborative and do their best to work with us to fully develop our ideas. They speak English very well, and all of our discussions are productive. If we ever have a misunderstanding, they are patient and willing to explain their processes. We are very satisfied with the workflow.

What did you find most impressive about this company?

Their knowledge in the IT field is strong. They are skilled at ideating new features that can help our business. I am excited about our continued partnership.

Are there any areas where they can improve?

No, they have been a joy to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Dev for Large News Company

“They showed a high level of respect for our company and our time.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

Factory created a reliable iOS- and Android-compatible mobile app to aggregate news stories and update according to the most recent content. The team handled the entire design and development process.

The Reviewer
 
51-200 Employees
 
Zagreb, Croatia
Robert Skaro
Lead Developer, Index.hr
 
Verified
The Review
Feedback summary: 

Following Factory’s development assistance, the app was launched and received over 1,000 downloads within its first three months on the market. The team’s exceptional collaboration skills, consistent communication, and attention to detail assured the app met all of the desired requirements.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a lead developer at Index.hr, the leading Croatian news portal. We have about 100 employees that help us share stories covering politics, business, sports, entertainment, and various featured content. We publish over 200 pieces daily to our website and mobile app and each month we get over 160 million views.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Factory?

We needed a mobile application that could properly support all of our content and users and also assure that our breaking news coverage was immediately accessible.

What were your goals for this project?

We wanted the application to be profitable for our business and increase accessibility for our readers. The application’s main functionality was to intuitively aggregate our news stories and instantly update with our most recent content, videos, and photos.

SOLUTION

How did you select this vendor?

Our business partner recommended Factory for the project, and the results have been great.

Describe the project in detail.

We provided wireframes and determined the functionalities we wanted, then Factory completely designed the platform in alignment with our brand colors and general company guidelines. The team developed the news aggregation app for both iOS and Android devices. Finally, we linked our social media accounts to the platform to increase audience engagement. The Factory team provided QA services throughout the project.

What was the team composition?

Factory provided a project manager, an Android developer, iOS developer, and a quality assurance analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app was downloaded over 1,000 times within the first three months after its launch.

How effective was the workflow between your team and theirs?

The team provided consistent project updates through email, phone call, or Skype. They showed a high level of respect for our company and our time. Factory was very attentive and involved in the process. We had differing opinions at some points, but we ultimately decided on what was best for the app and our business.

What did you find most impressive about this company?

I was impressed by their ability to work with our internal IT specialist. Working with an outsourced company was challenging, but Factory had good collaborative skills. They listened to our in-house specialist and they worked together to find the best solutions.

Are there any areas for improvement?

There is always room to improve, but they continue to provide great work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Site for Electronics Distributor

"They showed understanding, patience, and care for our web shop."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2012 - Ongoing
Project summary: 

Factory created an e-commerce site to showcase a wide range of products. After generating wireframes and mockups, they introduced a Microsoft Dynamic CRM and implemented a new design.

The Reviewer
 
11-50 Employees
 
Zagreb, Croatia
Gloria Gelo
Marketing Manager, Tehnocentar
 
Verified
The Review
Feedback summary: 

Products are easier to track than they were before, and customers have an easier time signing-up through the site. Factory was highly communicative and they took a bevy of ideas into consideration during the planning process. Their work style makes obvious their desire for project success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a marketing manager at Tehnocentar. While we started as a wholesale seller of consumer electronics, we’re now one of the largest audio, visual, and IT equipment distributors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Factory?

We needed to develop an online store to organize all of our offers and show off all the products and services we offer.

What were your goals for this project?

Our company had decided to modernize, and we needed new ideas and a fresh look for our site. We were looking for better UX, and the ability to incorporate Facebook games.

SOLUTION

How did you select this vendor?

We were friendly with a few members of Factory’s team and we knew that their track record was full of successful, creative projects that we loved.

Can you go into detail about the services they provided and the scope of the project?

We had meetings to discuss our goals and ideas very often in the design phase. They were very interested in our goals and wanted to know every detail in order to reach the best possible solution. We received wireframes, mockups, and designs for our whole site. They introduced a Microsoft Dynamic system and developed applications for our games on Facebook. Recently we changed the slide bar on our homepage and Factory provided and implemented a new design.

What was the team composition?

From the beginning of our collaboration, we’ve had a project manager to support and inform us about our project at every step. Sometimes, the project manager includes developers to discuss some of their ideas.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our new website allows better inventory tracking than before, including all the products we have at our warehouse. It also provides a complete overview of our easy to use sign-up process.

How was project management arranged and how effective was it?

We had very frequent meetings, either via Skype calls or email. Our project manager was reliable and quick with every demand we had. They provided excellent service and support.

What did you find most impressive about this company?

They showed understanding, patience, and care for our web shop. They listened to, were accepting of, and reacted thoughtfully to any idea we had. They guided us to develop the best web shop possible.

Are there any areas where they can improve?

We just want them to continue their excellent work.

5.0
Overall Score Great developing company that meets clients demands and delivers best possible solutions.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    Our web shop functions impeccably.
  • 5.0 NPS
    Willing to refer
    I would always reccomend Factory to anyone in need of best possible solution for their web site.

Custom WordPress Dev for Electrical Engineering Institute

"Working with Factory was an excellent experience and exceeded all expectations."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Oct. 2017
Project summary: 

Factory completed a custom WordPress development to remedy functionality and maintenance issues with an existing version, providing social media and design services to improve the platform’s usability. 

The Reviewer
 
51-200 Employees
 
Zagreb, Croatia
Sanja Novak
Digital Marketing Specialist, Končar Electrical Engineering Institute, Inc.
 
Verified
The Review
Feedback summary: 

Young, enthusiastic, and passionate, Factory served as a reliable and supportive partner. Regular recommendations and guidance resulted in a functional, user-friendly website that has improved online presence and user engagement. Clear, available communication fostered a collaborative relationship. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

With years of research in transformers, rotating machines, switching devices, wind turbines, and rail vehicles, The Končar Electrical Engineering Institute offers unique solutions to control and monitor electric power, renewable sources, and railway equipment and systems. The Institute’s qualified and accredited laboratories provide diagnostic and on-site testing of electrical equipment and mechanical components. The Institute also has an independent organizational unit to assess product conformity to international, European and Croatian standards. I am a digital marketing specialist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Factory?

We needed a new website to solve problems caused by the functional constraints, obsolescence, and complicated maintenance of the existing version. Because we lacked the necessary internal resources, we decided to enlist a web development agency. After comparing several potential vendors for this project, we decided Factory would be our ideal partner.

What were your goals for this project?

The goals were to improve our online presence, improve the usability of the website, and enable better, more streamlined interaction with website visitors. We wanted a user-friendly website in order to create a positive user experience and achieve our communication and sales goals.

SOLUTION

How did you select this vendor?

Not only were they a personal recommendation from a reliable source, but their expertise, knowledge, and professionalism really set them apart. We are also impressed with their proposal for our website and their great existing references.  

Can you go into detail about the services they provided and the scope of the project?

Factory completely designed, developed, and launched our website. They provided their knowledge and expertise to help us with cost and time estimates, social media promotion, wireframe and design materials, and custom-made features. 

What was the team composition?

From designer and web developers to our project managers, Factory has been excellent. They were always available with answers to all our questions and solutions to any challenges. In addition to email, we also communicated via Skype, which proved to be a faster, simpler way to stay in touch and collaborate. Factory recommended the Productive app for better organization; it served as an excellent tool for tracking project progress, updating task status, and sharing feedback and discussions. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new website is a custom WordPress solution that meets all usability standards. Using interactive graphs and forms for faster search and content filtering, the website provides a complete overview of our solutions, services, and activities in a clear, user-friendly way. It now facilitates easier implementation of other digital marketing activities, improving our online presence, and the enhanced UX has led to a growth in queries from contact and demo request forms. 

How was project management arranged and how effective was it?

The project management was top-notch throughout the duration of the development process. From meeting deadlines to consistent availability, they were a reliable and supportive partner.

What did you find most impressive about this company?

They are a team of young, enthusiastic people who are passionate about their work. Their simple communication, patience, guidance, and recommendations helped us achieve what we wanted: a new website we love. 

Are there any areas where they can improve?

Working with Factory was an excellent experience and exceeded all expectations.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Agriculture Software

“They complete their work efficiently and on time.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jun. 2014 - Ongoing
Project summary: 

After the in-house team couldn’t deliver, Factory took over native Android and iOS app development. Specs and designs were provided, but they have their own project management. The partnership is ongoing.

The Reviewer
 
11-50 Employees
 
Zagreb, Croatia
Darko Gebaei
CTO, Agrivi Ltd
 
Verified
The Review
Feedback summary: 

Factory offers various skillsets and professionally conducts business. The apps, which function well, have 40,000 users from various countries. Factory is a phenomenal partner that comes at an amazing price.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Agrivi, a farm management company. We’re based in the U.K. and have a development office in Croatia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Factory?

We were building a farm management and productivity platform based on our large knowledge of agricultural processes and techniques. Our in-house development team had built our main products (a web app, and different microservices and APIs), so we started them on our mobile apps. The first version was a hybrid app for Android and iOS, but the project didn’t go as planned. The app wasn’t compatible with all devices, so we decided to find a more skilled partner to build native apps.

SOLUTION

What was the scope of their involvement?

Factory has developed native apps for iOS and Android based on our functional specifications and visual design assets. They don’t provide strategy services, but we do rely on them for technical specifications and project management. At one point, we used their designers for mockups and UI work, but most of that was done on our side.

What is the team composition?

The team size changes depending on the project phase. For most of the time, we’ve worked with six people: a project manager, a QA tester, and two developers per platform.

How did you come to work with Factory?

I looked at multiple options for a local partner, so we could have onsite meetings and be more productive. We had several major development agencies in Croatia, and Factory was our top choice. They had a good price, provided quality references for their previous projects, and had the right resources available.

How much have you invested with them?

The total price has been between $50,000–$100,000.

What is the status of this engagement?

We started working with Factory in June 2014. They’ve been our mobile app development partner for the last three years. The work isn’t constant, with projects lasting 3–4 months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our user base consists of 40,000 farmers.

How did Factory perform from a project management standpoint?

We typically work on a per-project basis, agreeing on specific scopes and delivery dates. Those decisions determine how many developers we need from Factory. Although their project manager has changed since we partnered, it hasn’t created any significant problems. They complete their work efficiently and on time.

What did you find most impressive about them?

I appreciate their pragmatic approach to development. We can always find additional resources when we need specific skillsets. Factory can provide visual design, as well as Google Play and Apple Store management and publication—everything is done through a single partner.

Are there any areas they could improve?

Nothing comes to mind.

Do you have any advice for future clients of theirs?

It’s important to present the full requirements to the team. We needed to give them insight into the business value we offer customers and what use cases were expected from the mobile app. Collaboration was one of the key elements in the beginning; everyone needed to know who our customers were and what they needed.

5.0
Overall Score We've completed all our work successfully and on time. I have no significant complaints.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Any delays had valid reasons.
  • 5.0 Cost
    Value / within estimates
    They had the best value/cost ratio out of all the competition. We're happy with the choice we've made.
  • 5.0 Quality
    Service & deliverables
    We're completely satisfied with their performance.
  • 5.0 NPS
    Willing to refer
    We've referred them to several partners, who've been satisfied with Factory's services.

Android App Dev for Digital Library Collection

"Factory was willing to go above and beyond for us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Dec. 2017
Project summary: 

Factory created and launched a native mobile solution for a national nonprofit platform, providing a unique cultural product to support growing tourism initiatives and increase user engagement.

The Reviewer
 
201-500 Employees
 
Zagreb, Croatia
Dragana Koljenik
Librarian, National & University Library in Zagreb
 
Verified
The Review
Feedback summary: 

Within 20 days, the digital postcard collection attracted over 500 downloads and numerous five-star ratings on Google Play. Factory’s responsive communication, adaptable workflow, and solicitation of feedback contributed to an advantageous partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a librarian at the National and University Library in Zagreb. We have about 300 employees. I manage projects that deal with digitizing library holdings and presenting them in new ways for free public use. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Factory?

Our library has a collection of old postcards that have been digitized but not presented in an engaging way for users. We wanted to bring the postcards to life, so we decided to build a mobile app. We do not have in-house Android developers, so we decided to hire Factory to meet this need.

What were your goals for this project?

We wanted to move beyond traditional ways of engaging with our patrons. Because the project was financially supported by the Zagreb Tourist Board, we wanted to use our holdings (i.e., old digitized postcards) to create a digital cultural product that would highlight our library as an active participant in the growing Croatian tourism sector. 

SOLUTION

How did you select this vendor?

We searched online for app development firms that would be willing to take on this project. Once we contacted a few options, we received four initial pitches offering different solutions. After some debate, we chose Factory because their solution (a native Android app) met our needs the best. Throughout our initial communication, they showed enthusiasm and understood the specific nature of working for a nonprofit cultural institution like a library.

Describe the project in detail.

We began with a series of conversations where we described the nature of our work and holdings as well as the end goals of the project. Factory proposed solutions and shared advice based on these discussions. They sent us mockups and designs, and we provided feedback. After a few versions, we settled on the design and functionalities. Factory started the Android development process, and we began to prepare the materials and content for the app.

What was the team composition?

Our project manager at Factory changed during the process, but we didn't experience any setbacks. The project manager served as our main point of contact, but we also had open communication with the CEO of the company, which we really appreciated. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within 20 days of the app’s launch, we had over 500 downloads and multiple five-star ratings on Google Play. Media coverage following the app launch event increased the visibility of the digital library and attracted interest from the general public. Our digital library webpage earned increasing views during the year that the app launched.

The campaign and related products have promoted our digital library on an unprecedented level through more than 50 national media outlets (including print, radio, TV, and internet portals). Factory helped position our library as an active participant in cultural, social, economic, and technological life in Croatia.

How effective was the workflow between your team and theirs?

Our project manager was friendly, helpful, and effective. We received frequent updates and were able to share our opinion at every step in the development process. Our weekly conversations with Factory included phone calls and emails. They made sure we were satisfied with the end product.

Factory also gave me access to their project management software (Productive.io), which made the project feel like a joint effort.

What did you find most impressive about this company?

I was most impressed by Factory’s ability to adapt to our specific needs. They were open and not afraid to tackle the unknown. (This is the first mobile app ever developed by a library in Croatia!) They showed genuine enthusiasm in our work. Specifically, I appreciated being included in their project management software, which contributed to a sense of transparency and trust.

Factory was willing to go above and beyond for us. Their advice and assistance with our landing page, for example, wasn't in the original contract but has been invaluable. Since we didn't have any experience in app development, Factory’s willingness to work for us and with us and to share their knowledge sets them apart from other vendors. We will certainly reach out to them for future projects.

Are there any areas for improvement?

Since we ended our project in a timely matter and were happy with the communication and the end product, I don’t have any suggestions. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Platform Dev for Online Assessment Firm

“I respect their approach and task management skills a lot."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Ongoing
Project summary: 

Factory developed a React web platform for a small startup, building every element of the platform from wireframes to the frontend and backend. They also worked on the product’s designs, logo, and branding.

The Reviewer
 
1-10 Employees
 
Zagreb, Croatia
Vladimir Benic
Director, Careerathand
 
Verified
The Review
Feedback summary: 

The completed platform launched late last year to positive feedback from among the user base. Communicating effectively, managing the project smoothly, and maintaining a friendly yet professional business relationship were just some of the team’s strengths throughout the project. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder and director of a small startup developing online assessment tools that help companies have a more efficient hiring process.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Factory?

We had a complex project—the launch of a new online platform featuring several tools. We wanted it to be similar to social networks like LinkedIn, but with a lighter layout. It didn’t need as much customer functionality, but had to support account updates, comments, likes, posts, and so on. It was a React project, and we couldn’t do it by ourselves.

SOLUTION

What was the scope of their involvement?

We completely outsourced the web development of our platform to Factory. We handled the specifications and gave them as much detail as possible. They built everything from scratch, starting with wireframing and designs, and continuing with the entire development. The branding and logo were also done by them.

The product is the first in our region to have social networking functionalities. We’re quite excited about that. It also combines several other tools which are innovative for our segment, including an e-learning and career guidance component—customers can go to a segment of the site and learn how to find a job.

Companies also have tools that can help them be more efficient in hiring. It’s a combination of a job advertising tool and an online assessment one, through which companies can administer their own online tests and apply those tests to job applicants. There are also interview functionalities, advanced dashboarding, analytics around the hiring process. Our platform combines several tools in one.

What is the team composition? 

We worked with 2 or 3 people from their side on a regular basis, including a project manager in charge of coordination and task organization. On the development side, there were 2 or 3 people involved, and on the design side, we had 2 resources.

How did you come to work with Factory?

We went through a market-research approach for determining to whom we should outsource the project. Factory was quick in terms of communication around project structure, cost, and timelines. Bigger companies didn’t have as much time to respond to us, or perhaps didn’t see our project as being big enough. 

I was happy with a few elements on Factory’s side, including their responsiveness to initial requests. In the end, the feeling we had mattered. Factory is not the biggest company in Croatia, but we wanted to give them an opportunity.

How much have you invested with them?

The project cost of 50,000 euros [$60,000].

What is the status of this engagement?

We started working with Factory in August 2016 and launched the platform on November 21st 2017. The project is currently in its second stage. There is some work to be done for making improvements and adding digital interviews, dashboards, and analytics.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re quite happy with every segment of the platform. For our first project, we were working a lot with HR people and developed good relationships with them. They were keen to give us feedback on this platform as well, and that feedback has been positive. They find the product intuitive and easy to use. We’ve heard the same comments from the applicant side. In general, we expect to see more users on the website in the following months, after we’ve done some marketing.

How did Factory perform from a project management standpoint?

They exceeded my expectations. I have worked with other teams for different projects and wasn’t always as happy with them as I’ve been with Factory. In terms of written communication, all the channels through which they are supporting the project management—Productive App, Skype communication, and others—have been very professional. Even though we’ve become friendlier after working together for a long period, they're still professional in handling my inquiries and setting up meetings.

For smaller issues, we use Skype. I prefer the messenger part, but we also make calls through it. A call can be more efficient, but it requires more time. I also send them emails with attachments following tests on our side. We’ve had a few meetings in-person.

What did you find most impressive about them?

They learned a lot through our project and have adopted a great approach to tackling complex work. I’m happy with this, given that it would be hard for us to find another team for these projects. I’m satisfied with our relationship in general. I become demotivated if the communication and mutual respect are missing. I’ve worked with other companies and clients, so I know how much these aspects matter. 

Web development is a very difficult area, especially with more complex projects. As such, I respect their approach and task management skills a lot.

Are there any areas they could improve?

It’s hard to say, given that our project is completely outsourced and we have no internal IT team. None of our team members were actively involved in the development, so we don’t know what happened under the radar. The project was launched on time and I’m satisfied with the work we’re doing currently. I would always want things to be done faster, but this may not be possible.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have a few times.
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Croatia
ID
47726994562
Date of Formation
Aug 21, 2012
Last Updated
Mar 23, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Very Low Risk
Last Updated
Jun 26, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
12
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
January 14, 2019