Faba Technology

Introduce your business and what you do there.

I’m the product manager for an investment management company.

What challenge were you trying to address with Faba Technology?

We needed some software development work done.

What was the scope of their involvement?

Faba Technology built software using several technologies, including ReactJS and PHP. The software helps manage social networks and e-commerce and is used internally. It helps our team visualize and accelerates our work.

What is the team composition?

The project manager was my main point of contact, but I did interact with others on the team.

How did you come to work with Faba Technology?

They were referred by a friend. We checked them out online and asked for a proposal from them, as well as other companies. In the end, they had the best proposal to fit our needs.

How much have you invested with them?

We invested $500,000.

What is the status of this engagement?

We worked together from December 2019–June 2020.

What evidence can you share that demonstrates the impact of the engagement?

They executed their work perfectly. Their team gave valuable consultations regarding software products, bringing about more cost-efficiency. We’re very happy.

How did Faba Technology perform from a project management standpoint?

We used Jira for project management. We communicated daily on Slack and occasionally through video calls and emails.

What did you find most impressive about them?

They’re very straightforward. They asked good questions, made suggestions, and were very helpful overall.

Are there any areas they could improve?

There was some miscommunication with the offshore team at first, but it was fixed when we started doing video calls.

Do you have any advice for potential customers?

I’d recommend working with them.

Please describe your company and your position there.

I am the Technical director of the Green Dragon Logistic. We are one of the biggest logistics company in the South Vietnam. We are proud to have over 10 years of experience in the field of international and domestic freight forwarding and delivery.

For what projects/services did your company hire Faba Technology?

So we need to build a tailored made fulfillment system for our business.

What were your goals for this project?

Since we were expanding the business rapidly, we need a system as soon as possible in order to not lose customers and market share to competitors. So we need a system in a soonest possible time.

How did you select this vendor?

My team has searched online about 8 different vendors and Faba is the most professional and responsive team. Even though our business process is very complicated, they provided a very good service, they profoundly understood our pain points and needs.

Describe the project in detail.

They involved from early stages with their specialists in management, development, UX/UI... The team provided development work on both backend and frontend with quality assurance tests and project management service. The code is also well reviewed by their senior experts. We all followed the agile principles and the system was continuously deployed. After launching the product, they provided a very good support with quick replies and hot fixes.

What was the team composition?

There were 10 members working on the projects including: project manager, UI/UX designers, developers (web & mobile), testers. They used JIRA for project management and Slack for communication.

Can you share any outcomes from the project that demonstrate progress or success?

This is a big project and everyone in my company were waiting for it, especially our BOD. Thanks to the new system, our business has been saving much operation cost. The BOD was especially happy with the advanced reporting system, where they can keep track all the activities & statistics. After running for about 2 year, we have currently 10000+ active users.

How effective was the workflow between your team and theirs?

With Agile, we were able to test the product early and easily followed up the project. We used Jira and Slack, worked in two-week sprints with daily standups, demo, review and planning sessions to ensure good communication.

What did you find most impressive about this company?

The most impression about Faba is their professionalism, expertise and deep care about customers.

Are there any areas for improvement?

I’m totally satisfied with their service.

Please describe your company and your position there.

ITG is a British run company specializing in academic support for all international curricula. We’re a small, family-style setup with about 20 teachers working mostly 1-1 and in small groups. Tutors will have the opportunity to make lasting and effective relationships with their students in a supportive professional environment. ITG offers extensive training and curriculum guidance from international school teachers with years of experience. When you arrive in HCMC we’ll help organise every aspect of your stay from accommodation to your work permit and residency card. I've been working as admin Assistant/ Office manager for ITG since November 2018 until now. I'm in charge of all operation activities including running our website

For what projects/services did your company hire Faba Technology?

We hired Faba Technology to redo our website and they did an amazing job. It's a pleasure to recommend them to any company. Our website was very slow and not user friendly. After working with Faba, we had an amazing website like this current version. We've got many new clients via our website. Many parents and students find our website very friendly and interactive

What were your goals for this project?

To have a friendly and informative websites where our potential clients can easy to get the information they need and contact us when they need further information

How did you select this vendor?

I've known of Faba via one of their former clients who are very happy with the job Fabe had done for their website.

Describe the project and the services they provided in detail.

They designed, developed and launched our whole new website. They give solution for the UI/ UX

What was the team composition?

The project had about 3 people (one UI/ UX designer and 2 developers). We received a lot of supports from the main team and their BM. We have a stable project manager who acts as the contact point for all of the problems. The agile approach let us quickly build and test different solutions

Can you share any information that demonstrates the impact that this project has had on your business?

After working with Faba, we had an amazing website like this current version. We've got many new clients via our website. Many parents and students find our website very friendly and interactive. Around 50% our new clients come from our website which is an amazing contributing sale factor

How was project management arranged and how effective was it?

Project management was tremendous and very effective. All the deadlines were met, all the communication betweens all side were efficient and on the productive spirit.

What did you find most impressive about this company?

They were so well organized and supportive — it was a very nice experience working with them. Especially their customer service skills. All the technical terms were explained so easy to understand and all communication are clear.

Are there any areas for improvement?

They've an fantastic vendor to work with. Even after our project has finished, we're still be in touch. The post sale service and warranty service is amazing too.

Introduce your business and what you do there.

I’m chief of product of a company that’s focused on shopping through gamification. Our main platform is on mobile, but we have web components as well. I’m in charge of managing the product and getting it into the marketplace.

What challenge were you trying to address with Faba Technology?

We needed a partner to help us through the technical builds of both of our platforms.

What was the scope of their involvement?

They created native apps for both iOS and Android. Before we fully engaged them, they made sure to study and examine the code left behind by our previous partner, preparing themselves to adapt it into a fully-functioning product. We took up the design components of the build, and they handled the backend infrastructure and architecture. With their help, we launched our product in mid-October 2019. 

What is the team composition?

My main point of contact was the CTO, who doubled as a business analyst and project manager. I don’t have direct communication with the developers.  

How did you come to work with Faba Technology?

I first came across their profile on Google when we were looking to change our developers. We needed someone fast because we were two weeks out from launching our trial. The team would have to be completely switched over by then. We were impressed by their abilities to meet ambitious deadlines early on. 

How much have you invested with them?

We negotiated on the price, arriving at an hourly rate of $15. In total, we spent between $10,000–$50,000 on their services. 

What is the status of this engagement?

The engagement lasted from September–October 2019.

What evidence can you share that demonstrates the impact of the engagement?

We had a hard time looking for a team that was able to incorporate optical character recognition (OCR) into our technology. That involves converting images into text. The margin of error can be complex to deal with. However, they managed to pull through and provide us with the first version of the OCR. To this date, we’re still running it without many hiccups. Of course, there were a few early bugs, but there haven’t been any major breakdowns. 

How did Faba Technology perform from a project management standpoint?

I appreciate my direct relationship with the project manager. Without his abilities to work between his team and mine, there could’ve been communication and language barrier problems. Fortunately, communication went smoothly through the use of Slack and Jira. They took the initiative to provide us with advice and ideas. 

What did you find most impressive about them?

They display proactivity and initiative, taking on the project as if it were their own. Even in areas that they weren’ sure about, they did their own research to find a solution.  

Are there any areas they could improve?

I can’t think of anything at the moment. 

Do you have any advice for potential customers?

Keep your requirements clear and detailed so they’re able to work with your budget and time.

Introduce your business and what you do there.

I’m the CTO of an online e-commerce consulting agency. We also build apps.

What challenge were you trying to address with Faba Technology?

We needed help with Shopify, particularly with its frontend as well as its page management. We originally hired them to build a Node.js application, but when they told us that they could develop our frontend, we had them shift their focus to the latter.

What was the scope of their involvement?

Their scope of work includes building web pages, fixing bugs, and developing new site features. For the frontend, we use Webpack to compile JavaScript and CSS. They integrated ES6 and some plugins like Vue.js. Since it’s Shopify, their work also involved Liquid markup.

What is the team composition?

We worked with a project manager, a senior frontend developer, a junior developer, and financial managers. We communicate with two primary developers who allocate the work to the rest of their team.

How did you come to work with Faba Technology?

My wife’s co-worker had worked with Faba Technology and recommended them.

How much have you invested with them?

We’ve spent $6,000.

What is the status of this engagement?

We started working together in April 2019 and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They’ve always been able to produce accurate estimates and have delivered the work in a timely manner. Clients sometimes make revisions to their work, but that’s pretty normal. We’ve been satisfied with their work so far.

How did Faba Technology perform from a project management standpoint?

We use Slack and JIRA as our main project management tools. They have access to our login information.

What did you find most impressive about them?

They understand our requests quickly; we don’t have to spend lots of time explaining concepts and tasks to them, which we appreciate.

Are there any areas they could improve?

The time difference poses a challenge in communication sometimes.

Do you have any advice for potential customers?

When we first started working with them, we thought their prices were slightly higher than average. I’d recommend clients to be wary of that.

Introduce your business and what you do there.

I’m the director of GreenHand, a social goods marketplace. A portion of our sales goes back to our community to support various activities.

What challenge were you trying to address with Faba Technology?

We hired Faba Technology to develop our e-commerce platform.

What was the scope of their involvement?

To start, we gave Faba Technology our business requirements and roadmap. They reviewed our initial designs for the platform and understood our vision very quickly. From there, they developed our e-commerce site using WordPress and PHP. Currently, they maintain the platform, keep it stable, and ensure it’s up to date. 

What is the team composition?

There were 2–3 people working with us. 

How did you come to work with Faba Technology?

One of the core team members is my friend, so I spoke to him about the project and decided they were the right fit for the project. 

How much have you invested with them?

We spent $57,000 on the project.

What is the status of this engagement?

We worked together on the development from January–March 2019.

What evidence can you share that demonstrates the impact of the engagement?

Their work was exceptional. I’d recommend them to any potential clients. 

How did Faba Technology perform from a project management standpoint?

All the requirements were delivered on time. We had very few hiccups during the development. Jira was the main way we managed the project and we used Slack to make requests for changes. Our communication was strong. 

What did you find most impressive about them?

Faba Technology was very reliable and delivered high-quality work.

Are there any areas they could improve?

They should expand to a wider range of technologies to get more potential clients.

Do you have any advice for potential customers?

Be clear about the requirements and features you’re looking for. 

Introduce your business and what you do there.

I’m the head of product development for a bike sales platform.

What challenge were you trying to address with Faba Technology?

We needed local resources who know about our software to build a good UI platform.

What was the scope of their involvement?

We already had a web platform, but it wasn’t working properly. Faba Technology maintained the current system and in the meantime, they built a new platform from scratch. It’s able to scale up and has more features than our original one. They provided design and development, then built for iOS and Android.

What is the team composition?

In the first phase, there were four technical people. In the second phase, with the new platform, they were seven people in the dev team, one UI designer, and a technical architect from their side.

How did you come to work with Faba Technology?

I found them through networking. I was told they were a good company and was introduced to them.

How much have you invested with them?

We spent $40,000.

What is the status of this engagement?

We worked together from January–June 2019.

What evidence can you share that demonstrates the impact of the engagement?

Our previous platform wasn’t good enough for investors to fund for us, then Faba Technology provided a technical solution that enriched our vision and strategy. It’s easier to run the business and to get new users with the new version. We have the ability to scale up and we can show it to investors.

How did Faba Technology perform from a project management standpoint?

They worked in the waterfall model for the first two months, and then in an agile model for the second phase. We used Trello and Jira as well as another tool for high-level management reports.

What did you find most impressive about them?

They’re flexible in supporting us and are generally very supportive.

Are there any areas they could improve?

They give much information out about themselves, so they need to care about their branding more.

Do you have any advice for potential customers?

Talking to them in-person will be helpful.