Ezetech

What evidence can you share that demonstrates the impact of the engagement?

They were actually able to deliver what they promised in the beginning. The platform will launch in the next few days. I’m very impressed with the product. Not only were they able to deliver what I was looking for, but they also made good recommendations.

How did Ezetech perform from a project management standpoint?

Their project management was one of their strengths as a partner. Anton was in regular communication with us. We had a weekly check-in, but he was in touch more frequently if there were any technical issues to address. He did a great job of explaining any sort of challenge he was facing, as well as forecasting the time it would take to address it. So he was not only technically knowledgeable but was a skilled project manager. The communication was fantastic, and everything was clear.

What did you find most impressive about them?

Dimitri was a fantastic developer. He wasn't scared to tackle anything, and he delivered difficult tasks with ease. When there was some difficulty in the implementation phase, he was good about explaining why it would take longer to be developed. In fact, sometimes they suggested things to me that they were not easy for them to develop. They suggested them anyway if they thought they were good for my business.

Are there any areas they could improve?

The only real improvement would be to have a designer on staff. If they added a designer, they could be a true full-service agency.

What evidence can you share that demonstrates the impact of the engagement?

The lead generating form they worked on is a core part of our business. There was no drop in our conversion rates, so that was a success.

How did Ezetech perform from a project management standpoint?

It's hard for me to judge their project management skills because it's not really something I used. Because I work in tech, I was able to talk directly with the developer. He was essentially a part of my team, to the point where I did daily stand-up meetings with him. That worked really great for me, but I'm not sure how it works for other clients.

What did you find most impressive about them?

Not only did Ezetech do the work that we asked for, but they went above and beyond in providing more than I asked for. They took the initiative to conduct the architecture review. They weren’t just trying to sell me additional hours or projects; the review provided really valuable recommendations.

They're very responsive. There's always a learning curve but they quickly got acquainted with all of our systems and existing code. I was impressed they had someone on their team whose only job was to focus on the architecture, unlike smaller consulting firms.

Are there any areas they could improve?

The main reason I'm unsure if I'll continue working with them is that the developer I worked with left the company. He was great, and I'm not sure what the other developers would be like.

On the flip side, the high-quality work produced by the developer often came at the expense of things not being delivered on time. That's why we ended up not completing the architecture project.

What evidence can you share that demonstrates the impact of the engagement?

In terms of code benchmarking, their work has always been top-notch. For security benchmarking, two of our clients found one hole, which was mostly their fault for not telling us about their own exposed server on which the app was deployed. The best thing I can say about Ezetech is that they’re fast and don’t cut corners. Clients have always been satisfied.

They’ve always done a good job, worked quickly, and remained transparent about their tasks, their blockers, and what knowledge they may be missing. In the long-term, when clients continued to build on top of our original platforms, they never had problems scaling. Our code is typically documented at a high level, but in depth documentation can be performed upon request.

How did Ezetech perform from a project management standpoint?

They handled more of the project management earlier on in our relationship. Now, I act as the project manager for my own clients. When working with medium-to-large companies, there are security measures to consider, but I haven’t had to even communicate this to them. It was simply understood, given the experience of the developers. 

When I’m working with a startup and want to keep costs low, I will use one or more of their junior developers, but, at the same time, maintain the scalability, so that the client won't have to rewrite the code from scratch as they grow. Even when we’ve worked on a budget and with short timelines, the code quality was still superb.

I’ve worked with different outsourced companies from different geographical locations and found them to be the first and maybe only one who could truly understand a product from start to finish. This always saved a lot of time and money down the road.

What did you find most impressive about them?

In my experience, I've worked with many a shop, and I always try to explain a project as best I can. They say yes to everything, but it becomes clear along the way that they didn’t really understand very much at all — half the features are missing, or are built sideways, costing me a lot of time, disappointment and money to fix. I’ve never had this experience with Ezetech.

I like their ability to be direct and to-the-point. When we’re talking about a product, there’s no gameplay and few niceties but it's not unpleasant either. It's more about making sure they understand exactly what they need to do so that I and the client can be as happy as possible.

Are there any areas they could improve?

We’re in New York and Ezetech is in Ukraine, so the time difference can be challenging. We’ve been able to make it work in order to sync with my schedule. I get up early, and they come to the office at around 12 pm their time, or 5 am my time. I actually feel like I have the whole day with them, but it was challenging in the beginning.