exult technology crafts

BACKGROUND

Please describe your company and your position there.

I am the founder of this company having 40+ years’ experience in Vaastu and Vaastu solutions and helped more than 1000+ clients who are VVIP, VIPs and industrialists.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Henote Technologies, and what were your goals?

I am looking for a Web applications team who can understand our business and its features and develop a good branding application which can promote our services. Our goal is to digitalise our services and reach more clients physically and virtually. We found Henote Technologies, through one of our friend’s reference. They understood my services, its features and its scope of reach and designed a well-crafted web theme which convey about us , our services and solutions.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Henote through one of our friend reference. Though we have interviewed 7-8 companies for our web application, Henote understanding about our domain, their initial mock ups and suggestions to expand web application made us to go with Henote

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our Scope of work is to develop a complete Web application which can digitalise our services, reach more customers virtually and manage our customers and their appointments. Henote initially designed a theme with all aspects we need and developed it. This web application conveyed all of our services and expertise very carefully.

They took the responsibility of content writing and gave us best content writing, best images design which portrayed our designs and development And then they have integrated an Appointment management system and CRM to get more enquiries and manage enquiries and their slots. This Appointment management and CRM Really made us free from all of Manual management. They Used html, Bootstrap and core PHP and Hub spot to develop this application.

How many people from the vendor's team worked with you, and what were their positions?

4 Members team. 1 Web developer, 1 CMS Developer and 1 Tester and 1 content writer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After Web application development, we started sharing application link within our link and that internal marketing with a proper digital website gave us 200 new appointments within 30 days from the launch and gave us one million rupees revenue for our personal consultation.

Describe their project management style, including communication tools and timeliness.

They will listen to your complete problem and requirements and propose a solution with a detailed project plan. Once project plan approved, they completed their designs in a week time followed web application development, followed by appointment management system and CRM Integration They showed entire project progress using Trello project management tool

What did you find most impressive or unique about this company?

Their knowledge and research about my business and suggestions to expand our business with more technology integrations..

Are there any areas for improvement or something they could have done differently?

Nothing much, they are taking care of my site maintenance and solving any issue with 4 hours of reporting immediately.

BACKGROUND

Please describe your company and your position there.

I am the Head of Business & IT in our company and we are a service providing company for the Telecom Industry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Henote Technologies?

We wanted to build a custom ERP based on our needs catering the Telecommunication service providers in the country.

SOLUTION

How did you select this vendor and what were the deciding factors?

We've had come in contact through the online forum Linkedin and discussed our arrangment.

Describe the project in detail and walk through the stages of the project.

I won't write in detail but in short, we wanted an ERP/CRM tailored to our service delivering needs where our Company owners can monitor daily progress and simultaneously keep a tab on financial spending.

How many resources from the vendor's team worked with you, and what were their positions?

6 people:

• 1 project manager
• 1 Coordinator
• 4 developer Engineer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It was as we asked for

How effective was the workflow between your team and theirs?

The correspondence was perfect from Henote technologies

What did you find most impressive or unique about this company?

Their service costs and capacity to deliver quality results were impeccable.

Are there any areas for improvement or something they could have done differently?

To avoid communication gap and follow time line