Extendo

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of an online flower delivery services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Extendo?

We hired Extendo to help us with our digital marketing campaigns.

SOLUTION

What was the scope of their involvement?

The Extendo team supports us with Google Ads campaigns. They’ve also helped us position the brand and increase our conversions.

What is the team composition?

We work directly with two people from their team.

How did you come to work with Extendo?

We’ve known their CEO for a while because we had worked with him in the past. We knew their services and experience, so we decided to continue collaborating with them.

What is the status of this engagement?

We’ve been working with them for about 20 years, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with them has been very good. We’ve had ups and downs through time, but we have an excellent ROI, which is why we’ve worked with them for so long.

How did Extendo perform from a project management standpoint?

We communicate via WhatsApp, Google Meets, and phone calls. They’ve always met our monthly delivery goals on time.

What did you find most impressive about them?

They’re very innovative and updated on the latest technologies and trends.

Are there any areas they could improve?

They could extend their services to Facebook and Instagram Ads as they mostly focus on Google campaigns.

BACKGROUND

Please describe your company and your position there.

I am the Director of Media and Purchasing in a marketing agency headquartered in Argentina and present in 7 countries of Latam.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Extendo?

We hired Extendo to enhance the company's programmatic purchasing area.

What were your goals for this project?

The objective of the project is to achieve better metrics in the campaigns of the company's clients.

SOLUTION

How did you select Extendo?

Extendo was recommended by industry professionals.

Describe the scope of their work in detail.

We have worked on the DV360 training, consulting and self service project.

What was the team composition?

Team composition:

• Sales: Alejandro
• Project Manager: Ayelén
• Media Manager: Diana
• Coordinator: Salvador

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My clients' campaigns are confidential but I guarantee they got better.

How effective was the workflow between your team and theirs?

The work flow was very good, getting immediate assistance, weekly meetings and monthly results analysis.

What did you find most impressive about this company?

The speed and quality of the responses were amazing.

Are there any areas for improvement?

Not for the moment