What evidence can you share that demonstrates the impact of the engagement?
Exploding Phone has made the process very simple and quick. I’ve never been involved in an app project before. Their team was incredibly supportive and did everything they said they’d do.
For one of the apps, we’re working with a big tire manufacturer, and because of COVID-19, there have been delays. The other app is something we’re going to use in low volume within the B2B space.
All feedback has been positive. They delivered a great visual experience. If there was anything that we felt a bit awkward about during implementation, they were flexible with changes and making it work better. Those adaptations helped us perfect the app.
How did Exploding Phone perform from a project management standpoint?
Exploding Phone understood our business. They were very easy to communicate with. It was really easy to coordinate the needs of the app.
They provided timely downloads, which we reviewed. After they went back and made changes, we would discuss it again. Most of it was done offline, but we did have a few face-to-face meetings. For project management, everything was pretty spot-on.
What did you find most impressive about them?
Since this was my first experience doing apps, I found it incredibly reassuring. They were easy to work with. When there were educational issues from my standpoint, they were quite understanding and made the process enjoyable. That’s quite rare with something so daunting.
Their team was very easy to communicate with, and they picked up straight away what we wanted. They built my confidence up, and I’ll always go back to them.
Are there any areas they could improve?
An iOS designer left towards the end of one of the projects. It did have a little bit of an effect, but they picked it right up. They smoothed that over pretty well.
Do you have any advice for potential customers?
Be more specific at the start. If you’re specific, the quicker, easier, and less costly, it will be. In the end, I started doing detailed explanations, which made it go even quicker.