What was the scope of their involvement?
Exploding Phone first built us native apps for Android and iOS for the Metropolitan Police of London. We then decided to make a generic registration for the rest of the UK police forces and local authorities we work with. Instead of giving us an app for every eventuality, they came up with the idea to create a platform which provides us with a high degree of flexibility and control.
The dashboard allows us to build new iterations. We can create apps in various languages and customize fields depending on the industry and type of registration we were trying to collect. The system is integral to the entire post-sale registration process.
We put the formula together and commit it to both or either or both platforms, and then Exploding Phone compiles and installs it for us. They used the same color scheme and look and feel from the registration form our customers are familiar with for the app's design.
Our app has evolved significantly over the past 12 months. Moving beyond asset and property protection, we plan to it in our supply chain management solutions to register solutions and consignments at point A and validate the shipment when it arrives at point B.
What is the team composition?
My team talked to three people from Exploding Phone. I speak to Andrew (Managing Director, Exploding Phone) often. David (Business Development Director, Exploding Phone) handles the commercial side and works with my project manager. Simon (Software Developer, Exploding Phone) helps my development team and works with our internal app administrator.
How did you come to work with Exploding Phone?
We were looking for a team that developed apps, rather than offering a full suite of marketing services and digital solutions. We needed a vendor with the right specialized expertise to manage our project. I kept coming back to Exploding Phone about this app until our senior managers approved the project.
How much have you invested with them?
The first app cost about £15,000–£16,000. ($19,000–$20,000). Our second app, the paperless registration form, was around £40,000–£60,000. ($52,000–$78,000).
What is the status of this engagement?
We've been working together since October 2017 when we built the app for the Metropolitan Police of London. We just had a meeting with Exploding Phone this morning about more upcoming work. Everything they deliver stimulates new ideas from our commercial team.