What was the scope of their involvement?
Expedition Co. did everything from UI/UX design to front- and backend coding of the site. They designed the site, built the site, and were very involved in finding other vendors to create anything that they couldn’t do. The e-commerce platform is entirely custom and uses Stripe as its only third-party API.
Expedition Co also helped to find partners to create some assets that we couldn’t make on our own, like 3D renderings of what our products would look like on a window. We needed rendering for each of our 32 different fabrics across three distinct product lines, along with a bunch of different options that change how it looks. In the end, we needed a few thousand renderings. Isaac (Partner, Expedition Co.) found our rendering partner in Bulgaria, and we got a reasonable price on it.
Before starting this company, I was working as a designer at an advertising agency focused on branding. The first thing I did was name the company, create a logo, and then I developed the brand guideline. I also created some website screens. We met with Isaac’s team, and they took everything in and built the site map. They used a lot of what I created, but they changed a fair amount to make it better than I ever could have.
What is the team composition?
Isaac was always the main point of contact. Kevin (Lead Product Designer, Expedition Co.) was my second go-to for frontend stuff. Borin (Software Engineer, Expedition Co.) was the backend guru working off all the economic models that I built and coding them into the site. That way, when users place an order, it works. Kevin (QA Lead, Expedition Co.) also was involved, along with a few other junior designers and coders. There were probably 5-7 people working on the project.
How did you come to work with Expedition Co.?
I found Expedition Co. on Clutch. They were one of the top names that came up. I started looking at websites of web development agencies to help me decide if I trust them to build my website. Expedition Co. was the first one I looked at, and I loved it much more than the other sites I saw. Within half a day of filling out their contact form, they got back to me. The next day we were on a call with them. They understood what it was that we were trying to build, and we felt they could make it. They even met with my wife and me at our house for a good 1–1.5 hours to spitball ideas.
At that point, we were very excited about going with Expedition Co., but we still did our due diligence and got a few more bids. Each of those came in exactly about double what Expedition Co. was proposing. I reached out to Isaac and asked if he was charging too little. He said they don’t ever pack extra time and padding into a bid for the unknown. He said there aren’t any unknowns for them and if there were, they’re confident they can figure it out and would stick to the bid.
How much have you invested with them?
We spent $50,000–$100,000.
What is the status of this engagement?
We worked together from December 2018 until August 2019.