What evidence can you share that demonstrates the impact of the engagement?
When I joined the company, we had about 11 consultants in-house, but now that we work with Exoft we've been able to offload most of our work and save on costs. They've successfully taken a lot of our workload off our plate and helped us improve our sprint cycles significantly. Due to the time difference, I can rest easy knowing that they're watching our servers while our offices are closed.
Exoft provides a tremendous amount of value, which is why we plan on working with them for a long time. They've been able to quickly understand our standards and protocols, producing very good results in the process.
How did Exoft perform from a project management standpoint?
At first, they seemed a little nervous about communicating with our team due to some language barriers, but after a few months, we've all become very comfortable with each other. I can't tell the difference from when I'm speaking to my on-site employees versus a developer from Exoft.
Our project manager collaborates well with their team members, tracking everything through Visual Studio. Someone on their end always takes the lead on projects, which helps to maintain a certain level of consistency. They're also quite good from a technology perspective, providing valuable input where they see potential to improve outcomes of a project. In that sense, they've been able to often deliver over and above what we've asked of them. The resources they offer really set them apart in that way—they take their work very seriously.
What did you find most impressive about them?
Their attention to detail and ability to deliver more than what's expected of them within our timelines sets them apart. They also take ownership in their work, and always make sure it's done correctly and on time.
Are there any areas they could improve?
I think it would help them to focus on developing the knowledge and skills of their internal staff, rather than focus too much on hiring additional resources to fill any gaps.
Do you have any advice for potential customers?
Give them at least a few weeks to select the right resources for your project. Once you're set up with the right team of people, I'm positive that they'll be able to produce quality outcomes for your company with a level of ownership that will surprise you. I also recommend going into the relationship with a detailed idea of what you're hoping to achieve, providing thorough job requirements if possible.