Name: Exerge IT
Address: Software Technology Park, I-9/3, Islamabad, Pakistan, 44000, PK
Telephone: 03345002990
Price range: $50 - $99
Rating: 4.5

Your MVP & Web Development Partner

Exerge IT is a technology innovation firm that specializes in building web and mobile applications for companies both big and small. Our mission is to help bring quality technology services to organizations striving to gear up their technology and innovation.

We as a team value ruthless commitment, grit, and resolve taking one strong step forward at a time.

Our process is driven by a well tried and tested framework to develop applications that scale, expand and change the world as we know it.

Min project size

$1,000+

Hourly rate

$50 - $99 / hr

Employees

10 - 49

Locations

Islamabad, Pakistan

Year founded

Founded 2016

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 5 /5

Most Common Project Size

$50,000 - $199,999 based on 1 review

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Overall Review Rating

4.5

Quality

4.5 /5
Schedule

5.0 /5
Cost

5.0 /5
Willing to Refer

5.0 /5

See all 1 Reviews

Exerge IT Reviews

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Custom Software Development
$50,000 to $199,999
Jan. 2016 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

Mar 14, 2019

Corporate Sales Manager, Berlitz

Harris Junaidi

Education
Pakistan
5,001-10,000 Employees
Phone Interview
Verified

Whinstone provides custom CRM development using Kordeva. They built a system to oversee and manage incoming calls, allowing the team to track and analyze their leads.

The CRM developed by Whinstone is excellent, effectively managing the incoming leads and providing the team with a plethora of important data and information. They are a responsive and prompt team, answering any queries quickly and demonstrating their trustworthiness.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the corporate sales manager at Berlitz, a language company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Whinstone?

We needed a custom CRM developed as well as a redesign of our website. We had a lot of leads coming into our call center but had no way to save them—we needed software.

SOLUTION

What was the scope of their involvement?

They developed our CRM with Kordeva, which we use for the record-keeping of all our customers. It’s helped us maintain a record of our leads and analyze where we can do much better.

After being satisfied with the CRM, we had them redesign our website, and they also helped us with SEO.

What is the team composition?

My main point of contact is Adeel (Director of Marketing and Operations).

How did you come to work with Whinstone?

We were approached by Whinstone, and they gave us a proposal for our project.

How much have you invested with them?

We’ve spent $50,000–$199,999.

What is the status of this engagement?

We started working together in 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They help us with the leads for our outbound campaigns. If there are certain numbers we want to enter into the CRM, we provide them, then they respond in four to five hours. It’s very good, and we’ve had no complaints, so we’re happy with them. There’s no reason for us to work with anybody else as Whinstone meets our expectations.

How did Whinstone perform from a project management standpoint?

We use mostly email. If I need them immediately, I call them and they’re very prompt.

What did you find most impressive about them?

They helped us with the call center, taking 15 years of records and sorting them out. That was remarkable—we’re now able to see every call that lands into our system through the CRM. We know who has called, how many times they have called us before, how many times we have called them, and how many times they have visited our center. We trust the system and can rely on Whinstone.

Are there any areas they could improve?

No, I can't name anything.

Do you have any advice for potential customers?

We’re extremely happy with the services they’ve provided; we’d like them to have more clients globally and locally.

RATINGS

4.5

Showing 1-1 of 1 Reviews

Locations (1)

Software Technology Park, I-9/3 Islamabad, Pakistan 44000

10 - 15

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Exerge IT

Your MVP & Web Development Partner

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Custom CRM Development and Website Design for Language Company

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Exerge IT

Your MVP & Web Development Partner

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Exerge IT Reviews

Custom CRM Development and Website Design for Language Company

BACKGROUND

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SOLUTION

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Locations (1)

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