What was the scope of their involvement?
Most of the projects we work on are either disease awareness websites or product, brand, or drug websites. Some are domestic, while others are global. Exemplifi develops each website and integrates it with a CRM or CMS system. Some sites use off-the-shelf systems, while others work with legacy systems from our clients.
We contract them project by project. As new assignments come our way, we write up briefs for Exemplifi. They return with a quote and questions, and we then agree on the price and rough timing. We do a lot of the maintenance after projects are completed on our end, which allows them to keep their resources available for the next big project.
One example of their work is a website we collaborated on for a drug that was on the verge of FDA approval. We analyzed the business requirements and specs, and then created the design, copy deck, and wireframes. They asked questions, and we handed over all the documents and tools they needed. It was a WordPress site with a Salesforce marketing cloud integrated in for emails. If a lead came in from a physician, Exemplifi would work with provided data to customize outbound emails to sales reps. Once development was finished, they started QA, then supported the project 30-60 days after completion.
Since we had a comfortable relationship with this client, we always mediated between the customer and Exemplifi. We used Beanstalk as a code repository, and our team reviewed their work, but most of the development was in their hands.
What is the team composition?
On this particular project, we worked with a team of about 4 or 5. We had a project manager, dedicated front- and backend teams, and a specialist who focused on marketing cloud integration.
How did you come to work with Exemplifi?
I worked with them at a previous position. I had a very good relationship with them, and felt they were very responsive.
How much have you invested with them?
I think this project was between $50,000-$60,000.
What is the status of this engagement?
The whole project lasted from August-October 2018.