What evidence can you share that demonstrates the impact of the engagement?
We’ve gotten positive feedback from our clients about the UX/UI, and everyone is happy with the frontend work they’ve done. Our developers were able to learn about specific technologies and consume the knowledge they offered us, and their team leader worked with us to find ways to improve both the project and our internal processes. They over-perform our expectations, so we keep extending the project.
How did Evojam perform from a project management standpoint?
They’re very responsive, so I’d get a response within 30 minutes, usually over Skype. The project manager managed their team’s specific tasks on a daily basis and communicated with us once or twice a day, showing us new things that were being built and asking for feedback, which he’d provide to the team. They held both daily standup meetings, to discuss current issues, and retrospective, feedback sessions that allowed us to find improvements together, for both the project and our own processes.
They’re flexible with how they work so we tried different work styles. They worked by themselves at first, providing updates twice a week on how the feature was looking—what was still missing, and what its status was. They used an iterative process where they provided us with code to test and give feedback on, which was factored into the next round. After that project, we asked for more immediate support because we were working on issues that were deep in our core technology. They agreed to change their style and work with our developers on a daily basis.
What did you find most impressive about them?
We have a special relationship with them. I call them a boutique agency because they’re good with their technology and they offer their expertise to the client in a good way. They’re small, but they know what they’re doing.
Do you have any advice for potential customers?
Always think about how communication can be improved to stay close to their team. If there’s anything that could be a roadblock, communicate about it. We learned a lot about good communication from the example they set.