What evidence can you share that demonstrates the impact of the engagement?
About 95% of our customers are returning customers—that’s a pretty good measurement of success. EVOCODE brings a lot of value to our partnership, and Ivan always delivers quality work.
How did EVOCODE perform from a project management standpoint?
They’ve been absolutely excellent, and that’s the reason we’ve stayed with them. Our high volume of projects allows us to seek other companies, but EVOCODE’s project management has been flawless. Their responsiveness and professionalism stick out in comparison to their competitors. We communicate in person, over the phone, through Skype, and even on SMS.
What did you find most impressive about them?
My experience with Ivan as a UI/UX designer is what we value the most. He can take our ideas, or our clients’ ideas, and elevate them to the next level. In terms of logic and business analysis, that’s his strength. That’s what separates our products and helps us become appealing to our customers.
Are there any areas they could improve?
No, I don’t think they need to improve on anything. If he has areas to improve on, he’s very aware of them and is scaling up his team.
Do you have any advice for potential customers?
You need to be involved throughout the entire process. A lot of people outsource their IT or development and expect processes to just run by themselves. That is never going to happen, you must be involved.