What evidence can you share that demonstrates the impact of the engagement?
I’ve noticed an increase in customers and seen really positive feedback from the students. They like all the options of the modules. They can test the vocabulary inside the application, reschedule calls, cancel the lessons, and choose their favorite teachers.
The application is a really great combination of all the features that we wanted to implement. Through the system, we can see some people that didn’t even hear about our school start downloading the application.
How did Evertop perform from a project management standpoint?
Everything was perfect. We used email and phone and met with them regularly. When they had reached another milestone, we had a meeting and we discussed everything that’s been conducted. After that, we could move forward to the next step.
What did you find most impressive about them?
When we were searching for a company near to us, we noticed Evertop had a really good presentation. That combined with our contact’s recommendation made a good impression. Also, when we talked to them about our ideas, they showed that they already thought about how they would program it. They even guided us through some solutions that might be better.
We loved working with them. The most important thing was we could communicate clearly and discuss everything even if they had some reservations about some things. They listened to us and understood what we were saying. If we wanted to make some changes, they were always willing to help us and eager to implement the changes.
Are there any areas they could improve?
The cooperation was really good. One thing they could have improved is if they were to have more graphic presentations for our meetings. Also, Evertop was testing the app on some fake data. When testing it on real data, we noticed that the product needed something else. Testing the application on real data in the first place would have prevented that. However, it was really good in the end.
Do you have any advice for potential customers?
This was our first experience with a company like Evertop. We’ve learned that in order to get the best results, you should really have a clear idea of what you want to get. If you see your goal clearly, you can start thinking about how to get there. When talking with programmers, they can translate your needs to their language.