IT development, support & service

Evergreen is a reliable long-term technology partner for businesses. 

Our mission: WOW-results for our client’s businesses.  

Areas of expertise: AI products / Computer vision / Software Development / UI\UX design / Chatbots / IoT / Business process automation / Web Development / Chatbots

300+ delivered projects, 40+ persons in team. 

Our main principles in cooperation with clients are:

  • partner approach to projects
  • financial guarantees of terms and quality in the contract
  • we work with the first persons of a company, to solve complex issues in a short period of time
  • strict adherence to NDA and 100% transparency

We are doing all the best to make your product perfect.

 

 

 

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2009
Show all +
Kiev, Ukraine
headquarters
other locations
  • Yaroslavska 6
    Kyiv, KV 04071
    Ukraine

Portfolio

BBQ Sale Image

BBQ Sale

Watch full design at Behance - https://www.behance.net/gallery/79090531/Auction-Platform-BBQ-Sale


The created solution for the CPL auction BBQ leads is a system that allows webmasters to monetize traffic from information sites, and contractors to buy hot and 100% high-quality applications for repair

and construction. This is a solution in which both sides of the market earn.
Argentina Grill Image

Argentina Grill

https://www.behance.net/gallery/79956309/Argentina-Grill-corporate-website - design presentation at Behance


Restaurant Management System. We have combined all the operating activities of restaurants in a single management system to accelerate the initially offline business.This system is

aimed at both employees and restaurant guests
Ваш Пульт (Pulti.ua) Image

Ваш Пульт (Pulti.ua)

Design presentation on Behance https://www.behance.net/gallery/58340687/Pultiua-retail-and-wholesales-e-commerce-solution


We created an E-commerce solution with the integrated trading systems, the technology of smart selection and photo-based recognition of remote controllers

via neural networks, a convenient interface for retail and wholesale buyers, and chatbot selling remotes in Telegram. Thus, business and customers received a new, more convenient product.


Already from the first month the number of online payments increased from 1 to 10 per day, 6 partners began to make purchases only through the site.

Forland Image

Forland

Design presentation on Behance https://www.behance.net/gallery/82368555/Forland-Farm-management-system


Forland is an agricultural business management system through automation and resource management. This system allows for easy planing, tracking analyzing activities in the

agricultural sector.


Our main goal was to simplify the system, made it modern, raised usability and intuitive for users. Our design made a product more attractive to users and reduced the support workload. 



Baldinelli - e-commerce for rehabilitation equipment and gears Image

Baldinelli - e-commerce for rehabilitation equipment and gears

https://www.behance.net/gallery/23458035/Baldinelli - design presentation on Behance

E-commerce store for medical equipment built for B2C market. Baldinelli was supposed to be an online store of medical equipment for a wider audience with medium and higher incomes. 

In only 1 year

Baldinelly’s online store gives 80% of all orders in the company (meanwhile 4 brick and mortar shops give only 20%) and leads customers to the offline stores as well. Baldinelly in only 1 year has become #1 online retailer for medical equipment in Ukraine.

 

TQAuditor Image

TQAuditor

The site for the system for assessing and monitoring the quality of translation, that appeared as a result of evolution of ChangeTracker project. The system allows you to compare different versions of translated files, categorize errors in corrections by the type and severity, and to determine the quality factor for each job, and much more. The project has an adaptive, clean design with individually designed icons and nice

animation.
Unisender - redesign and website relaunch Image

Unisender - redesign and website relaunch

Project objectives: migrating from custom CMS to open source MODx Evolution completely unique fully adaptive web-design

Business objectives: boost conversion of leads into registered users by 20% more compelling new corporate style lower bounce rate by 20% to retain more visitors at website and convert them into users of UniSender

Protemos - translation project management system for freelancers and translation agencies. Image

Protemos - translation project management system for freelancers and translation agencies.

We created site for the project management system for translators and translation agencies. The system allows to create a base of clients and performers, to make recording of orders, invoices and payments, to store files and assign tasks for performers. Web site’s design is modern, clean, has unique icons and nice animations. It’s friendly for all screen resolutions of your gadgets. We suggest you to go and see it with own

eyes.
TriggMine - SaaS lead-gen front-page  Image

TriggMine - SaaS lead-gen front-page

Project objectives: swap generic WP theme of the old website and build a new corporate website from scratch new unique design with different (modern) look and feel

Business objectives: lower bounse rate (more visitors retained on website) higher visitors-to-users conversion easy-to-understand presentation of the service logic and advantages for e-commerce clients switching from current affiliate module to a new one

Izzly - find a home using your voice (SaaS front page) Image

Izzly - find a home using your voice (SaaS front page)

https://izzly.co

Project objectives: prototype of the website and admin area for users, brokers, and website moderator. 

voice recorded user request for rental real estate; - simple and easy user flow of submitting the request - special timeline broker interface less

Reviews

Sort by

Virtual Assistance Chatbot for Hotel Chain

"Everything on the project went fine."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - Aug. 2019
Project summary: 

Using Kwizbot, Evergreen created a virtual concierge chatbot for a hotel chain. Guests can use the tool to message over WhatsApp, Facebook, or Viber to order food, call a maid, ask for towels, and more.

The Reviewer
 
51-200 Employees
 
Kyiv, Ukraine
Anastasia Dombrovska
Head Of Digital Marketing, Premier Hotels and Resorts
 
Verified
The Review
Feedback summary: 

Evergreen successfully built the Kwizbot chat tool on-time and on-budget. Their flexibility made them feel like a true partner, although they could have done a better job at communicating technical details.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm Head Of Digital Marketing in Premier Hotels and Resorts, that is the #1 hotel chain in Ukraine, a collection of hotels graded from 5 to 3 star, different in their own way but equally welcoming and cosy. All hotels share a common distinctive feature - professional and high quality service.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evergreen?

Virtual assistance chatbot for instant messangers (Facebook Messenger, Viber, Telegram) and our website.

What were your goals for this project?

New channel of communication with guests.

SOLUTION

How did you select this vendor?

We have very positive discussion and I realise that these guys can do nice solution for us.

Describe the project and the services they provided in detail.

They started with scenario creation and then have done the development. Chatbot or “virtual concierge” created by the Evergreen team based on Corezoid and Sender, they also provided Kwizbot - their own chatbot orchestration and management service that allows creating chatbot interfaces in a convenient visual editor.

What was the team composition?

Project Manager Back-end developer QA engineer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to the chatbot, you can find out the availability of rooms for the required dates, book a room with certain requirements - the number of rooms, beds, where the windows open - and immediately receive confirmation.

With the help of a chatbot, guests get instant access to many hotel services and can in a few clicks: - order food in the room - call the maid - ask for towels- laundry services, etc. All of these services can now be ordered online. The chatbot system has 540 answers for various cases.

You can reach the chatbot on the Premier Hotels and Resorts website and in the Facebook Messenger, Viber and Telegram instant messengers.

How was project management arranged and how effective was it?

We do it with fixed price. Everything on the project went fine.

What did you find most impressive about this company?

Flexibility and partnership approach.

Are there any areas for improvement?

Everything was fine. Maybe a little bit more communication to understand all technical details.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development Services for Philanthropic Marketplace

"The team was involved in the project, and we liked their willingness to proceed with the most complex tasks."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2019 - Ongoing
Project summary: 

Evergreen further built out an online fundraising marketplace where companies could donate to charity projects. The solution needed to be stable enough to handle heavy site traffic.

The Reviewer
 
11-50 Employees
 
Kiev, Ukraine
Iryna Gutsal
CEO, Ukrainian Philanthropic Marketplace
 
Verified
The Review
Feedback summary: 

Improved platform stability helped extend the time that users spent on the site, leading to increased donation conversions. New functions also allowed for task automation. While Evergreen could document and test their work more for complex cases, the team provided high-quality troubleshooting.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of the Ukrainian Philanthropic Marketplace (UPM). UPM is Ukraine’s first independent nationwide social online philanthropy infrastructure. We provide a unique service for Philanthropists and for those who need help.

The ubb.org.ua platform is the largest fundraising platform in Ukraine. We work with big TV networks, so the peak traffic can reach up to 7 thousand simultaneous website visitors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evergreen?

Online marketplace development, where any company or organization can find and donate to a charity project

What were your goals for this project?

We needed a prompt and high-quality platform design for creating an effective and user-friendly donation platform to support social and charity projects. Also, it was crucial to increase platform stability in handling heavy traffic.

SOLUTION

How did you select this vendor?

Evergreen was recommended to us. We chose the company, based on the price-quality ratio and their experience in high-load solutions and working with complex projects.

Describe the project and the services they provided in detail.

Solution consulting, Architecture development, UX design, and then software development.

What was the team composition?

Team includes:

  • Technical lead
  • Account Manager
  • UX designers
  • 2 senior back-end developers
  • 2 front-end engineers
  • QA engineer
  • Project Manager
RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Increased platform stability allowed to extend user time on site and increase the donation page conversion rate because of reducing unsuccessful donor sessions. Also, new functionality allows s to grow and automate routine tasks.

How was project management arranged and how effective was it?

Project was cut in several stages, each of them was completed according to fixed price to fixed scope logic. This approach helped fit into the project budget and achieve our goals successfully. We have a lot of personal meetings and discussions, that allow us to select better solutions and make the right decisions.

What did you find most impressive about this company?

The team was involved in the project, and we liked their willingness to proceed with the most complex tasks. Quick response, high-quality troubleshooting.

Are there any areas for improvement?

To be honest I want more documentation and better testing of complex cases

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & API Dev for Facial Recognition AI Solution

"They're a new-generation vendor with appropriate pricing and a versatile, creative IT team."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Sept. 2019
Project summary: 

Evergreen developed a facial recognition AI engine to help detect fraud during a financial institute's online loan application process. The solution used Face++ cognitive services along with a custom-built API.

The Reviewer
 
1,001-5,000 Employees
 
Kiev, Ukraine
Vladimir Sidorenko
CIO, Financial Solutions Center
 
Verified
The Review
Feedback summary: 

Evergreen completed the solution in time, managing the project well. So far, it's been a key component of reducing loan applicant fraud. The engine shows promise to be used in other decision-making processes, too.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Since 2007 the key activity of “Financial Solutions Center" is successful development of professional retail financial network under the brand – “KreditMarket”™ in cooperation with integrated licensed financial company LLC “Financial Company" «Financial Solutions Center» - FC FSC

1500 employees, Chief Information Technology Officer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evergreen?

We wanted to developing online channel to give loans to our clients and had serious problems with fraud detection in our online application process. Our solution was to create process with automate facial detection of our applicants for loans, and we hired Evergreen.

What were your goals for this project?

We wanted to obtain online muching process with faces library in our clients data-base and Credit bureau data-base with fast results and clear cut rates due to detecting fraud.

SOLUTION

How did you select this vendor?

Face libraries was old and with poor quality images so Evergreen was the first company to propose to us AI process which makes these images ready to effective face detection and with clear cut rates.

Describe the project and the services they provided in detail.

They designed AI engine to detect face on image from face library and online photo made by applicant for a loan and crop and transform image areas in order to muching them via Face++ cognitive services. They also developed API integration with our systems (WEB, Core Decision Making).

What was the team composition?

The project team had about ten people. Our business and fraud scenarios convinced them to suggest an agile development aproach, which led us quickly redeveloped AI engine to made desired cut rates solution and trusted online loan service for our clients.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution was developed in time and now we had matched over 3th. applicants. We reduced fraud volume to minimum level and now looking forward to use this AI engine in documents detection in our other decision making processes.

How was project management arranged and how effective was it?

Project managment was very effective with real timing, good forecasting and very transparent.

What did you find most impressive about this company?

They're a new-generation vendor with appropriate pricing and a versatile, creative IT team.

Are there any areas for improvement?

We are waiting for behavior matching AI engine for face recognition process which allows to create behavior rules for online photo process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Best forecasting
  • 5.0 Cost
    Value / within estimates
    Very appropriate.
  • 5.0 Quality
    Service & deliverables
    We have best quality AI engine for online face recognition process.
  • 5.0 NPS
    Willing to refer

Platform Development for E-Learning School

"They are our real technical partner! We trust them!"

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2019 - Ongoing
Project summary: 

Evergreen developed a web platform for an online school and e-learning program. The team developed and designed a chat feature, an online course management system, and more.

The Reviewer
 
11-50 Employees
 
Kyiv, Ukraine
Andrey Chorny
Project Manager, Djerelo
 
Verified
The Review
Feedback summary: 

The development has streamlined the educational process, lightening the workload for teachers. Evergreen establishes an effective method of project management to ensure a successful partnership. The team is trustworthy, hard-working, and efficient. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm project manager in "Djerelo". Distance Learning Centre "Djerelo" is a fully accredited online school with a lesson plan, exercises, and teachers, where children can learn from home.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evergreen?

We completed several projects that are parts of bigger goal: own eLearning platform for remote education of school students

What were your goals for this project?

The result of the work should be deployed high load e-learning platform that fits our processes and goals. We have a lot of requirements, like realtime chat, interactive whiteboard, custom test types, online payments, etc. that can't be achieved with boxed software like Moodle. So we decided to do our own platform.

SOLUTION

How did you select this vendor?

By referral

Describe the project and the services they provided in detail.

They provided us with all the necessary consulting and then development. What has been developed: UX design and development of a chat for communication between students and teachers; online course management system; school administration system; integrations with our Moodle LMS and an interactive whiteboard. Some features are currently in development.

What was the team composition?

Team includes:

  • technical lead
  • 4 back-end developers
  • 2 QA engineers
  • Project Manager
  • 3 front-end developers
  • 2 UX designers
RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The final result is a full-featured learning system, which helps us streamline the educational process. We set up an interaction system between teachers and students. So their daily routines are much easier now, and the learning activities are way more simple.

How was project management arranged and how effective was it?

We used mixed Agile and Waterfall approach to manage the project. Within sprints, the executive team completed the planned amount of work and made it ready for review. When the results were successful, we agreed on the next backlog of tasks. Hence, the management was highly effective, with no need to rework tasks. The whole process has been consistent as we expected, the final result contained no errors.

What did you find most impressive about this company?

They are our real technical partner! We trust them! The level at which communication took place and the general decision-making idea is perfect. The way of making things user-friendly has been well-thought-out before I even managed to think about it.

Are there any areas for improvement?

I'm quite happy with them, but several times releases were not good. More attention to integration tasks and working in a tight schedule.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Modules Development for Furniture Retailer

"Their ability to understand ideas and propose an effective solution."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May - Sept. 2019
Project summary: 

Evergreen created e-commerce modules for an online furniture retailer. The team worked on both the front- and backend of the site and provided UX designs.

The Reviewer
 
11-50 Employees
 
Berlin, Germany
Karl Dietrich
COO, Stylefy
 
Not verified
The Review
Feedback summary: 

The development led to increased operational efficiency and an improved conversion rate. Evergreen establishes an effective workflow through daily standups and consistent communication. The team is understanding and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm CEE in Stylefy, furniture eCommerce shop that operates on markets of Germany, Austria, Switzerland

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evergreen?

We need to create custom eCommerce modules for an existing platform like labeling software and logistics partner integration. We also do UX design with them.

What were your goals for this project?

As a growing business, we needed improvements to existing systems, that our in-house team was unable to do in a tight schedule

SOLUTION

How did you select this vendor?

reference

Describe the project and the services they provided in detail.

  1. UX design: they started with audit ad UX testing and do several hypotheses that we implemented on our eCommerce platform.
  2. Labeling software: they did detective work and consult me with good, fast and reliable solution and then integrated our labeling partner by API with our ERP back-office system
  3. eCommerce improvements - front and back-end development of our web platform

What was the team composition?

PM, devops, back-end developer, support engineer, QA, UX designer, Front-end developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We raised our operational effectiveness and have some conversion growth.

How was project management arranged and how effective was it?

We work on an T&M basis with them. The Project Manager implemented daily and weekly stand-ups and reviews. It was good and effective.

What did you find most impressive about this company?

Their ability to understand ideas and propose an effective solution. With this labeling software I mentioned befor they did it 5 times (!) faster then my previous supplier estimated.

Are there any areas for improvement?

Maybe communiation a little, but all is fine especially the result.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev & Design for Financial Service Company

"They are perfect."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
July - Sept. 2019
Project summary: 

Evergreen developed a marketplace and integrated an ERP system. They also provided UX and design services for the client.

The Reviewer
 
1-10 Employees
 
Kyiv, Ukraine
Daria Milichenko
CEO, OH.ua
 
Not verified
The Review
Feedback summary: 

Evergreen contributed to the client's revenue growth and increase in business. They had great communication skills and used a client-oriented approach combining waterfall and agile approaches. The team was always ready to brainstorm and pitch new ideas to improve results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Insurance brocker

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evergreen?

Creation of the marketplace for calculation and purchase of insurance policies. Integration with the insurance ERP system (EWA). UX and design services. Support and future development.

What were your goals for this project?

Online sales of the electronic insurance policies of multiple insurance companies on our website, price comparison of different insurance products

SOLUTION

How did you select this vendor?

By referral

Describe the project and the services they provided in detail.

We started with a car insurance product. They have prepared UX prototyping and design. Then they do HTML+JS layouts and developed policy price calculators with ERP integration. After successfully launch, we continued with travel insurance. It was also successfully launched. From the start of the collaboration, we do support and minor tasks development in parallel

What was the team composition?

"The team included: - technical lead - back-end developer - front-end developer - 2 QA engineers - project Manager - 2 UX designers"

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We have more clients and more sales. We grow our revenue and have positive feedback that our marketplace is convenient for them!

How was project management arranged and how effective was it?

It was a mix of waterfall and agile approaches. It was good for us.

What did you find most impressive about this company?

Very good communication and client-oriented approach. One responsible person allowing for solving any issues. A team ready to join, brainstorm and generate ideas to improve results

Are there any areas for improvement?

They are perfect.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Chatbot Development for Travel Insurance Company

"They provided well-thought-out work and took the initiative to help with better decision-making."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Oct. 2018
Project summary: 

Evergreen developed a chatbot for an electronic travel insurance company, from the user flow and scenario development to the coding and integration. They also provided a document recognition system with an API.

The Reviewer
 
11-50 Employees
 
Ukraine
Vasiliy Tumkin
CIO, PJSC European Travel Insurance
 
Verified
The Review
Feedback summary: 

By creating another distribution channel for insurance policies, Evergreen helped increase sales and improve client feedback. The additional document scanning features also allowed users to register at their convenience, speeding up the process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My name is Vasily Tumkin and I am the Chief Information Officer at ERV. ERV is a strong network of travel insurance experts extending through Europe and beyond. We provide a wide range of insurance products for tourism and travel.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evergreen?

Chatbot development for an electronic travel insurance policy with a document scanning system. Support and future development. Consulting services.

What were your goals for this project?

To add another product distribution channel, speed up an insurance policy registration, convenience for customers through on-the-fly document scanning and online payment

SOLUTION

How did you select this vendor?

We found Evergreen by referral, and we were happy with all the conditions (budget and schedule)

Describe the project and the services they provided in detail.

User flow and scenario development for chatbots. Chatbot application development, integration with Amadeus TMS, payment system integration. Evergreen also provided us their document recognition (scanning) system as API service and integrated it with the chatbot.

What was the team composition?

Team included:

  • Technical Lead
  • Senior Back-end Developer
  • QA Engineers
  • Project Manager
RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We created a new distribution channel for our insurance policies through instant messengers (Viber and Telegram are most popular in Ukraine). We increase sales and have positive feedback from our clients.

How was project management arranged and how effective was it?

Initially, we started with the MVP version of the chatbot. It was estimated with a fixed price and done in the schedule we agreed. We tested this MVP inside a team and decided to develop new features like document scanning by photo.

This stage also was estimated at a fixed price and schedule. Everything was delivered on time. Then we tested the product on real clients and started the support process based on the T&M approach.

What did you find most impressive about this company?

They provided well-thought-out work and took the initiative to help with better decision-making. They're a technical partner, and I appreciated their approach to resolving any complex issues that may arise in the development process. Consistency and convenient reporting and communication

Are there any areas for improvement?

More experience with enterprise-level TMS like Amadeus.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Online shop integrated with MS Navision development

"They drilled down into my business processes and tried to understand how the entire system worked."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Oct. 2017
Project summary: 

Evergreen developed a new e-commerce site and migrated existing content. They used an OpenCart infrastructure and integrated a Navision ERP and Retail CRM, to automate data processing.

The Reviewer
 
11-50 Employees
 
Kiev, Ukraine
Volodymyr Zubenko
Owner, pulti.ua
 
Verified
The Review
Feedback summary: 

Efficiency increased and online sales grew four times over. They used a segmented project management system, which stopped delays from cascading and constantly reviewed progress to effectively determine next steps. Evergreen places great value on internalizing business processes.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner of pulti.ua. We’re a wholesale retailer of remote controls for home appliances.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evergreen?

We needed to develop an online shop on OcStore and integrate it with our existing systems.

What were your goals for this project?

We wanted to migrate our products, clients, and their orders from the old site, develop a new website on the open source CMS, OpenCart, develop a dealer's admin where they purchase products wholesale and re-integrate the new shop into Microsoft Navision and our retail CRM.

SOLUTION

How did you select this vendor?

We met with several candidates in-person.

Can you go into detail about the services they provided and the scope of the project?

They provided services including UX/UI prototyping, web design, frontend development, and online shop development. They also integrated our existing systems: a Microsoft Dynamics ERP, called Navision, and our Retail CRM. They also migrated data from the old shop to a new server and database, which saved our photos, product descriptions, attributes, and models.

What was the team composition?

We had a project manager, as well as a web designer, two developers, a QA tester, and an account manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The system integrations have decreased the manual work of copying and pasting data from different systems. Our number of online orders has quadrupled as well.

How was project management arranged and how effective was it?

They organized the project in a such a way that every part was independent, and could be complete separately from every other part. It helped to estimate the results of each stage and then decide what should be done next, rather than following the original roadmap without any revision.

What did you find most impressive about this company?

They drilled down into my business processes and tried to understand how the entire system worked.

Are there any areas where they can improve?

Their length of delivery could be shorter, but that wasn’t a big deal in this case.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for National Law Enforcement Website

“Evergreen delivered a modern, technically stable online platform for the NPU to communicate with citizens. ”

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Feb. 2018
Project summary: 

Evergreen provided a comprehensive range of resources to design, develop, test, implement, and support a new government agency site. The team also supported the creation of a compelling new messaging strategy.

The Reviewer
 
51-200 Employees
 
Kyiv, Ukraine
Еkaterina Shagina
Strategic Communications Officer, The European Union Advisory Mission
 
Verified
The Review
Feedback summary: 

Evergreen built and launched a sleek new digital communication tool for a major national police force. Using the Waterfall methodology helped ensure prompt completion. The team’s deliverable both helped fulfill a critical contract and functionally offers transparency to citizens nationwide.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the strategic communications officer at the European Union Advisory Mission (EUAM) Ukraine, which is a non-executive mission of the European Union. EUAM Ukraine aims to assist Ukrainian authorities by forging a path towards a sustainable reform of the civilian security sector. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evergreen?

Evergreen helped us design and develop a new website for the National Police of Ukraine (NPU).

What were your goals for this project?

Until the end of 2017, the NPU had an outdated website that didn't function properly or comply with modern technical requirements. We hired Evergreen to create a new communication tool for the NPU to help the agency's communication policies and standard approach adapt to current trends. 

SOLUTION

How did you select this vendor?

We found them the tender procedure and according to award criteria matrix.

Can you go into detail about the services they provided and the scope of the project?

Evergreen created a new website for the National Police of Ukraine.  The scope of their of services included web design, web development, and setting up and launching a production server except for content creation. The team also migrated three years worth of archived news from the old to the new website. Lastly, they provided support to our system admin with setting up servers during the website launch.

What was the team composition?

Evergreen assigned us a team that included web developers, a team lead, web designers, testers, and a team lead, project manager, and account manager. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Evergreen helped my company fulfill a critical part of our cooperation with the NPU by funding and launching the institution's new website.  The team used new technology and techniques to improve the agency's online presence. The site they delivered facilitates better digital communication with the general public.   

Evergreen delivered a modern, technically stable online platform for the NPU to communicate with citizens. The new site increases public awareness about ongoing reforms and demonstrates the NPU achievements, which will strengthen public trust in my client as a whole.

How was project management arranged and how effective was it?

This project was fixed-price to fixed-scope. Evergreen used the Waterfall methodology to deliver the new website on time and within the allocated budget.

What did you find most impressive about this company?

Working with a government agency can be challenging, especially when it comes to IT series and web development. Evergreen overcame bureaucracy and a lack of software, hardware, and IT expertise resources to produce a satisfying end deliverable. ​

​​​​​​Are there any areas where they can improve?

They could always be more flexible and responsive to the client’s needs.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Mobile & Web-based System Dev for Restaurant Management Firm

“I have been satisfied with their partnership-like approach to development.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - Ongoing
Project summary: 

Evergreen is developing a custom system for simplifying the operational procedures of restaurants. The system integrates with pre-existing customer-facing payment and messaging software.

The Reviewer
 
201-500 Employees
 
Kiev, Ukraine
George Pionov
CEO, Co-owner, LuxCarte
 
Verified
The Review
Feedback summary: 

Still in its testing phase, certain specific functions of Evergreen’s application—despite their timely and effective execution—have met unsatisfactory results with sample groups. The team continues to develop diverse functions for user testing.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a co-owner of LuxCarte, a restaurant management company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evergreen?

We have hired Evergreen to provide custom development for a restaurant resource and operations management system, including chat-bot, alert, and payment capabilities.

What were your goals for this project?

We want to simplify and integrate all of the operating activities of our restaurants into a single management system in order to avoid manually monitoring routine tasks. After first testing the system in our Argentina Grill restaurant, and then scaling the system to our other establishments, we want to create a ready-made SaaS subscription product for other restaurant businesses.

SOLUTION

How did you select this vendor?

We held several personal meetings with a few development companies; of them, Evergreen impressed us the most with their professional approach.

Can you go into detail about the services they provided and the scope of the project?

Evergreen’s development has included: cloud-based software that reaches mobile and web-based clients; notification and staff group messaging functionality; descriptions for business processes and employee positions; staff scheduling and modifications; employee attendance capabilities; automated reports concerning enterprise performance; customization for each particular restaurant.

What was the team composition?

The project team includes one technical lead, one account manager, one UX designer, two senior backend developers, one QA engineer and one project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project is—within itself—a startup. In order to test the application, we release individual portions of functionality to small focus groups of real, daily restaurant guests. Recently, we launched a chat-bot that allows customers to use their Viber messenger to call their waiter, who would receive a wristwatch notification. Recent tests have shown that this feature is unpopular with guests; therefore, we are now working on adding a streamlined, online cheque payment system.

How was project management arranged and how effective was it?

We are developing the project on a monthly scrum basis. For 3-6 month strategic planning, we use a Trello board, where we input all of our global modules. For 2 month tactical planning, we use a simple Google Spreadsheet roadmap. Each sprint is followed by hands-on application testing with customers, employees and administrators. This approach has cut excessive spending on unnecessary features. All communication is conducted via Slack and personal team meetings.

What did you find most impressive about this company?

I have been satisfied with their partnership-like approach to development.

Are there any areas where they can improve?

I would suggest more flexible pricing.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer