Eron Digital

BACKGROUND

Please describe your company and your position there.

Forever Living Products is a global retailer of health and wellness products. I am a digital marketing manager at the global headquarters in Scottsdale, AZ.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eron Digital, and what were your goals?

Our website needed to improve in the areas of crawlability and searchability. We hired Eron Digital to help make updates to both technical and non-technical elements across our corporate domain. The primary goals have been focused on bringing more traffic to the website while making it easier for search engines to locate and index our content.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a previous relationship with this agency and were impressed by past results, so we decided to bring them on to help with current projects.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The scope of our projects range from updating website code to consulting on website UX. We had discovered a variety of issues with our website that Eron Digital has not only been able to diagnose and fix, but they have also helped us develop ongoing maintenance practices for our teams to follow.

How many people from the vendor's team worked with you, and what were their positions?

1, the founder of Eron Digital. He has been an amazing extension to our team and has proven to be capable of delivering on any need we present.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since starting our work with Eron Digital, we have seen traffic increases upwards of 25% YoY. We have also seen a significant uptick in the percentage of page 1 keywords, which has contributed to our grower number of monthly website visitors.

Describe their project management style, including communication tools and timeliness.

Highly organized and consultative. We have the utmost confidence in the recommendations that we've received from Eron Digital and they have made it easier for out development team to implement changes on our website. Overall, Eron has been a true pleasure to work with.

What did you find most impressive or unique about this company?

Their personal approach to client relations was impressive. Since day 1, Eron Digital has consistently made thoughtful recommendations to help us solve our problems, and they have yet to miss a deadline.

They are consummate professionals and always deliver on what they commit to. They have proven to be exactly what we wanted in an SEO partner, and we trust them to continue helping us expand our online presence.

Are there any areas for improvement or something they could have done differently?

We have been fully satisfied with everything that Eron Digital has produced thus far, so it's difficult to find anything that we would change.