Ermlab Software

Ermlab is a software development company that excels in web/mobile application development and data science.

 
$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2014
Show all +
Olsztyn, Poland
headquarters

Portfolio

Key clients: 

Michelin, iAlbatros, Lab4Motion

Reviews

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Management Software Development for Tire Company

“They’re competent, flexible, and listen to their customer.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2016 – Ongoing
Project summary: 

Through software development, Ermlab digitized a management tool to make data accessible in all company locations. The first phase is complete and the project is ongoing.

The Reviewer
 
10,000+ Employees
 
Poland
Production Director, Michelin
 
Verified
The Review
Feedback summary: 

Ermlab’s work enables employees to connect to their data throughout the company and reduces the time needed to go to other locations, increasing productivity time. The team executed the project quickly with focus and quality. They graciously accommodated the need for additional resources.

BACKGROUND

Introduce your business and what you do there.

I’m the production director for Michelin, a large tire manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ermlab?

We needed help to speed up our digitization processes. We don’t have the competency in-house to get it done quickly.

SOLUTION

What was the scope of their involvement?

We have a production system. They helped us to create a digital environment. Up until a year ago, our management tool was on paper and on boards all over the factory. Now, we are able to use a digital version of this management tool. They created the software that makes it easy for us to link with our office data, Excel sheets, Word documents, photos, action plans, etc. Now, we’re introducing OSIsoft PI, Office 365, and Power BI tools to our teams. Everything will be connected and more oriented on modern tools. The first phase of the project is complete.

What is the team composition?

The main contact was their CTO/co-founder. We had a team leader on our side who cooperated directly with him. We had two people in-house who assured the installation, data security, etc.

How did you come to work with Ermlab?

They were recommended to us by a professor from the university.

What is the status of this engagement?

We started working together in June 2016 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We wanted to make our data flow more quickly. With the digitalization of the management system, our data flow is much more concentrated. We can use our data where we want to. We can concentrate on what is a priority today. We’re not stuck in one place. We have different buildings, and now, we can do a review of our data in every building. Before, we had to go to a special building where the board was. We reduced our team’s time by about 25%. They are now able to use that time to work with the data and use it for quicker problem-solving. This is what we’re seeing after approximately six months of experience with the system. It was great work and was completed much faster than we expected.

How did Ermlab perform from a project management standpoint?

They’re flexible. When we needed more help from them, they were fast with organizing supplementary resources. They’re well connected in the Polish market.

We’re quite strict, but I’m impressed with their capability to be fast and concentrate on subjects. They were responsive to our needs.

What did you find most impressive about them?

They’re competent, flexible, and listen to their customer. So often, when you work with external companies, they try to sell their support and hardware and make you dependent on their services. Ermlab didn’t do this.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Frontend Xamarin Dev for Travel & Expense Software

“Ermlab delivered as promised.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2016 - June 2018
Project summary: 

Based on an existing web app, Ermlab built iOS and Android native versions using Xamarin. The team integrated several frontend functionalities, including booking and OCR tools.

The Reviewer
 
51-200 Employees
 
Poland
Mateusz Wibig
VP Product, Rydoo
 
Verified
The Review
Feedback summary: 

They delivered a sophisticated app that attracted a major investor and led to a successful buyout. Ermlab’s proactive team communicated clearly and required minimal supervision, which set them apart from other vendors and contributed to positive results.

BACKGROUND

Introduce your business and what you do there.

I am the VP of product for Rydoo, a company that focuses on travel and expense management. Originally, Rydoo was created when three companies joined together, including a Polish company that specialized in business travel and a Belgian company that specialized in expense management. We are now an external organization of Sodexo.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ermlab?

At the time, we already had a web desktop application that worked on mobile and tablets. However, we needed a native application that would let us offer offline features to travelers who might not have a stable internet connection. We also wanted a dedicated team to build something native for our expense module.

SOLUTION

What was the scope of their involvement?

We wanted the native app to replicate the expense and travel functionalities of our core web application. We decided to use Xamarin.Forms for different platforms. Ermlab was more experienced in building native apps dedicated to platforms, but they managed to learn the technology quickly. They were also strong in helping us with tool selection. We did automated tests for Microsoft Azure, which they organized, performed, and maintained.

Initially, we asked Ermlab to focus on usability and frontend features. They built a swiping functionality for accepting expenses and bookings through the application. They also added optical character recognition (OCR) features, not only for Xamarin but also partially dedicated to iOS and Android. These OCR features allow users to crop photos properly and scan receipts. Ermlab also provided the mobile graphic user interface for the backend.

What is the team composition?

We worked with two developers from Ermlab who were experienced in using Xamarin for iOS, Windows Mobile, and Android.

How did you come to work with Ermlab?

Our development is based in Poland, so we searched here because of the cost, quality, and convenience. Since our team works remotely, we also considered companies outside of Poland. In those days, Xamarin wasn’t as popular, so we only looked at 10 companies. We decided to go with Ermlab because of their offer and experience.

How much have you invested in them?

We spent €200,000–€300,000 on their services ($235,089–$352,634 USD).

What is the status of this engagement?

We worked with them from October 2016 until June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Ermlab delivered as promised, providing us with a quality app on time. The biggest success indicator was that Sodexo bought Rydoo; the app was a deciding factor in the acquisition.

How did Ermlab perform from a project management standpoint?

Ermlab’s people fit in well with our team. All of the communication was through instant messaging and emails, which worked perfectly. I never personally met them, but we didn’t have to do any micromanagement at all.

What did you find most impressive about them?

Their communication definitely helped. As they completed the given tasks, they sent updates about how things were going. They reported problems and issues as they arose, allowing us to solve them quickly. This distinguished them from developers from smaller cities in Poland who just want to code from nine to six.

Are there any areas they could improve?

It would be good if they focused more on being up-to-date with technologies.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web and Mobile App Dev for Fantasy Map

"Ermlab speaks our language and understands our business needs and goals." 

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2017 - Ongoing
Project summary: 

Ermlab developed a multi-platform internet solution involving web and mobile apps. They’re handling all programming, providing IT support, and preparing for a future project regarding artificial intelligence.

The Reviewer
 
1-10 Employees
 
Olsztyn, Poland
Małgorzata Sieniewicz
CEO, Literacka Sp. z o.o
 
Verified
The Review
Feedback summary: 

Although development is still ongoing, quality to-date portends well for a successful delivery. Ermlabs’ participates in weekly meetings evaluating sprints and is accessible via multiple channels of communication. They excel at explaining technical concepts which precludes miscommunications.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of Literacka Sp. z o.o. We’re a startup implementing a project co-financed by the European Union. We create IT tools for the book market, sell books as gifts, and provide a book recommendation system.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ermlab?

We needed to create an internet platform with both web and mobile application that collects information about real-world locations related to the plots and creations of movies, books, TV series, comic books, games, and music. We also needed a portal equipped with an intelligent recommendation system.

What were your goals for this project?

We wanted to create a web and a mobile application, according to our specifications, where users could create accounts, articles about books, and create tourist routes.

SOLUTION

How did you select this vendor?

We selected the contractor during the procurement procedure, but they were also recommended well to us by other companies.

Describe the project in detail.

They prepared a thoughtful offer and proposed certain technologies they would use to develop the web and mobile apps. Numerous meetings then took place before work started.

What was the team composition?

We discussed the scope of the work with a project manager, but the team consisted of a frontend programmer, two backend programmers, and two mobile app programmers. We also have an IT project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Programming work will continue until the end of July. Due to the very good cooperation, we decided to cooperate on the next project. This is a research project in which artificial intelligence algorithms will be used.

How effective was the workflow between your team and theirs?

The project manager was easily accessible, both in person and by phone. We used slack and skype. The Ermlab team did not focus only on the implementation of programming tasks, but was focused on understanding our goal what the portal we are creating should be.

What did you find most impressive about this company?

We have experience with many IT companies and there are often difficulties in communication between programmers and the client. Developers speak a language incomprehensible to the client. The client knows what effects he expects but he can not always decide how best to achieve these effects. Ermlab speaks the client's language. Understands business needs and goals. In addition, the company has a research staff with knowledge that goes beyond ordinary IT services.

Are there any areas for improvement?

sometimes Ermlab has many IT projects from various industries in the same time and human resources would be useful to run many projects with the same commitment

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They could improve their organization, which would help them work faster.
  • 4.0 Cost
    Value / within estimates
    I think that Ermlab’s price is worth their quality
  • 5.0 Quality
    Service & deliverables
    They're the best company I've ever worked with.
  • 5.0 NPS
    Willing to refer

Wellness Hospitality Booking Platform Development

“Ermlab is a team of problem solvers who will never say no to a challenge.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2014 - Sept. 2015
Project summary: 

Developers from ermlab programmed the entire backend and CRM of a medical marketplace platform. The team developed a nuanced search and sort capability featuring options visually mapped via an avatar graphic.

The Reviewer
 
1-10 Employees
 
Poland
Grace Polkowska
CEO, Point of Care
 
Verified
The Review
Feedback summary: 

ermlab’s combined responsive communication, development proficiency, and integrating user testing results produced a platform that customers praise. The founders hand-select programmers from Ph.D. level classes they teach, curating a talent pool clearly evident in their deliverables.

BACKGROUND

Introduce your business and what you do there.

I’m the chief executive officer at Point of Care, which was initially in the medical altruism services space. We’re currently pivoting our services to offer complementary natural medicine exclusively. Our two-part marketplace offers subscriptions to both clinics and hotels or spas that provide medical treatments. It’s a commission-based market model

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ermlab?

We’d hired a previous team to build our marketplace, but it had been too complicated for them to finish. 

SOLUTION

What was the scope of their involvement?

As they helped us build our marketplace platform, ermlab was responsible for developing our entire medquest.eu CRM system.  I wasn’t thrilled they used .NET because it’s expensive. They programmed the complete backend of our system from scratch, basing the design on a prototype built by a previous team.

The most challenging part was the reservation system. Our product’s primary differentiator is its sophisticated search functionality. It’s entirely different than any other application we’re familiar with. Customers can book packages or individual treatments. 

The platform includes an interactive visual display. Clicking a part of the body on the avatar feature shows names of commonly associated illnesses. After identifying an ailment, it shows all the clinics and medical spas that provide topical treatments.
 
What is the team composition? 

We worked with at least five developers from ermlab. Our project manager liaised with all the companies we were working with. 

How did you come to work with ermlab?

As we were looking for an experienced company with skilled programmers, my cousin recommended ermlab. Their owners have PhDs and were still working at a university when they launched the company. As professors, they have access to excellent students who they can reliably vet during a course. They’re acutely aware of what makes a talented programmer, and we knew they could handle our project. 

How much have you invested with them?

We spent $30,000 on their services.

What is the status of this engagement?

We started working together from May 2014 until September 2015. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform is carefully calibrated around both our internal requirements and our clients’ wishes. Throughout development, ermlab flexibly made modifications based on the results of testing the portal with customers and facilities. Our consumers are pleased, mainly because ermlab tested, developed, and integrated user feedback concurrently. 

The manager of a hotel chain in Budapest gave us an excellent compliment. She’d never seen a digital marketplace with so many features dedicated solely to our specific industry. Her company’s 40 hotels couldn’t post many of their packages or options on most major booking sites. Only ours had the requisite features to fulfill that customer’s needs.

How did ermlab perform from a project management standpoint?

We used Bitbucket and other tools to communicate with the developers. Each developer was responsible for specific modules. We assigned any comments we had to particular developers, who would send back a response quite quickly. The entire process went smoothly. We held weekly meetings on Skype and met in person once a month. In the meantime, we could discuss any other needs over email. 

What did you find most impressive about them?

I was impressed by their deft capability at completing our challenging project. I’d been devastated when the prior vendor signed an agreement they weren’t capable of doing. Ermlab is a team of problem solvers who will never say no to a challenge. They completed all the changes I requested and deftly produced work the exact way I envisioned. 

Do you have any advice for potential customers?

They’re good partners to work with. I’m applying for funding right now, and if I get it, I’ll definitely hire them again. Communication is never a problem with ermlab. The programmer I worked with was very young and didn’t seem familiar with emerging technology. They’ve made many applications since and now seem more familiar with current trends.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer