UX-UI Design for web/mobile/software in Budapest

We design delightful interfaces and applications that millions use on a daily basis. Ergomania firm works with some of the most innovative companies and people across many industries to deliver the best user experiences. We are located in Budapest, hence we are looking for project all over Europe, Middle East and East coast of US.

Regardless of the type of business you conduct, we can design a website that fulfills your company’s aims. We ensure that the websites we create are comprehensive, yet simple to navigate.

Though we are most experienced in Fintech, we are always open to dive into new industries. The company has completed 50 projects in the FinTech domain in 7 European countries. The team consists of 25 UX and UI experts (40% of the members are senior). One of our biggest achievements was to introduce a Product Design framework to OTP Bank (key regional player in Central Europe). We believe that clients are partners and only together can form satisfying solutions.

 
$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2012
Show all +
Budapest, Hungary
headquarters

Portfolio

Key clients: 

Bank: Citibank, Raiffeisen Bank, Erste Bank, OTP Bank, BNP Paribas Fortis, Bank of Valetta, MKB Bank, Simple (by OTP Bank), Sberbank, Merkantil Bank, Cetelem Bank, Alior Bank

Telco: T-systems, Telenor, Vodafone

Insurance: Uniqa, Genertel

Software vendors: Finastra, SmartX, Mortoff, Frontside

and many more: MemoQ, HBO, Vatera

SIMPLE BY OTP

“Simple by OTP Bank” is Hungary’s No.1 mobile payment app for cashless payments with 550,000+ downloads and 1 million+ transactions. However, as a Fintech-focused product design agency, we are particularly proud of the user ratings: 4.8 (App Store) and 4.5 (Google Play). The app also won the Most User-Friendly Finance App award in 2017.

OTPBUSINESS ACCOUNT OPENING DESIGN

We helped OTP business shorten and design an online account application process geared towards SMEs deploying agile methodology. Using the inputs from weekly user tests and consultations with the business side, we continuously fine-tuned the wireframes, which once finalised, was given a fresh design. We also checked the outcome of the product design process using eye tracking.

WHITE LABEL BANKING APP

We provide full-blown next-generation mobile banking solutions for sales-oriented banks. We have created a seamless banking experience across dashboard overview, cross-sell-focused user-centric interfaces, banking services, and push notification services. This has been adopted by several commercial banks.

Reviews

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UX Design for Commercial Bank

"They were a dedicated partner, and we enjoyed collaborating with their team."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2015 – June 2016
Project summary: 

ERGOMANIA Product Design Agency created the UX for an online banking account registration process. They designed wireframes and user flows that were used to gather client feedback.

The Reviewer
 
1001-10,000 Employees
 
Hungary
Senior Project Manager, Commercial Bank
 
Verified
The Review
Feedback summary: 

Their designs performed well in user testing, providing a simple and intuitive experience for users. Their team was transparent and efficient, regularly meeting deadlines and giving context when necessary. Their flexibility and proactiveness made for a fruitful partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a senior IT project manager at a Hungarian commercial bank.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ERGOMANIA Product Design Agency?

We hired ERGOMANIA Product Design Agency to create the UX of our online account opening process for small and medium-sized enterprises (SMEs).

SOLUTION

What was the scope of their involvement?

Their team delivered a full package of design work, including wireframes, user flows, and UI designs. They also worked with our market research team to gather client feedback.

What is the team composition?

I worked closely with Andras (CEO, ERGOMANIA Product Design Agency) who served as a UX consultant. There was one senior and one junior designer assigned to the project as well.

How did you come to work with ERGOMANIA Product Design Agency?

We released a tender for several UX companies, and two or three were selected to work on different projects. I wasn’t involved with the selection process.

What is the status of this engagement?

We began our partnership in September 2015 and work was completed in June 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We conducted eye-tracking research with their initial wireframes and screens, and they performed well. Their team designed an intuitive registration process, and we’re more than satisfied.

How did ERGOMANIA Product Design Agency perform from a project management standpoint?

We handled project management, and their team met every deadline. We never had any issues regarding the delivery of their work.

What did you find most impressive about them?

They were up-to-date on recent UX trends and were proactive in proposing solutions that would benefit our business. I was impressed with their ability to clearly explain their user journeys and defend their design choices for each screen.

They were also flexible and accommodating with payment timelines. They were a great partner, and we enjoyed collaborating with their team.

Are there any areas they could improve?

I don’t think there are any areas where they need to improve. Their team performed well. We had to do some finetuning with their designs after gathering client feedback, but that is typically part of the process.

Do you have any advice for potential customers?

Let Andras have a close look at your proposal material, and check the seniority of the designers assigned to your project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They followed our project timelines.
  • 4.0 Cost
    Value / within estimates
    They were affordable.
  • 4.5 Quality
    Service & deliverables
    All of their work was excellent.
  • 5.0 NPS
    Willing to refer