Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The feedback from our human resources folks has been very positive; the video has been a great tool for them. They were using the video to get a better match while recruiting. It helped us better explain to candidates what they could expect in a particular job—for example, as a delivery driver for our company.
We have been able to reduce the turnover rate in the first 6 months. Fewer new hires come in and say that the job is not for them and not what they expected. We’ve tried to explain the job to them before, but seeing it in action is a lot different from hearing someone’s words. Our retention rate has improved thanks to the videos. While we’ve had other efforts previously, they definitely feel that the video has made a difference in helping a new employee know what to expect.
How did Episode 11 Production perform from a project management standpoint?
Episode 11 will keep you on time, so I’d have to give them 10 out of 10 for project management. They’re great to work with. Beth is the person that we deal with and she gives great advice. Her expertise was really helpful, particularly in the scriptwriting process.
What did you find most impressive about Episode 11 Production?
Episode 11 was very adaptable, given that the 3 projects that they handled had different purposes. It was really easy for them to get the information and understand what we were trying to accomplish. They adapted well to very different scenarios. Since they’re working with a lot of companies, they have to be able to do that. They were on all 3 projects right away.
Are there any areas Episode 11 Production could improve?
I don’t have a lot to compare it to because I haven’t typically had to do projects like this in the past. I don’t really have any suggestions for them. It’s been a very positive experience for us.