Web Design & Search Optimization

Gold
VERIFIED

Founded in 1999, ePageCity designs and develops websites for small businesses and non-profit organizations. We are online architects who build innovative solutions for a diverse set of satisfied clients. Optimized to convert visitors into customers, our websites translate our clients’ business missions into the digital medium by use of intuitive design, digital marketing, and rock-solid web applications.

 
$10,000+
 
$100 - $149 / hr
 
2 - 9
 Founded
1999
Show all +
Chicago, IL
headquarters
  • 4541 N Ravenswood, #201
    Chicago, IL 60640
    United States

Portfolio

GNP Realty Group Website Redesign

GNp Realty Group prides themselves on their ability to create long lasting client relationships in addition to offering the essential tools of property management to each customer. ePageCity designers carried these characteristics into their homepage design by preparing four call-to-action buttons that allow visitors clear-cut access to each of the core services. Helpful industry links and a homepage slide show give GNP the flexibility to display current properties while keeping clients up to date on industry rules and regulations.

Lycée Français de Chicago Website Redesign

Our developers took a mobile usability focused approach to redesigning the website for one of Chicago's premier private schools, the Lycee Francais de Chicago.  Students, teachers, and parents alike can find everything at their fingertips with well organized, and easy to navigate calendars, blogs, and content.

Rural American Fund Web Design

Custom built databases and a mobile-friendly design were the primary focus when designing this website for agriculture business private equity fund, Rural American Fund.  Custom investment fund portfolios allow the visitor to filter by fund and status, while the detail view showcases the investment's history and provides a prominent button for accessing its website.  A simplistic navigation allows the visitor to access needed information effortlessly on both desktop and mobile devices.    

Friedman Properties Website Redesign

Our professional website designers gave Friedman Properties an inviting site that speaks to various audiences at an affordable price. As one of Chicago’s leading real estate companies, Friedman Properties needed a custom website to reflect their professional reputation while enabling visitors to find available office space easily. The new design makes visitors feel comfortable and confident in Friedman Properties’ ability to deliver any real estate service. Clean navigation provides quick access to a myriad of leases available in the Chicagoland area. Implementation of our content management system enables Friedman Properties to manage the entire site in-house without extra expense of outsourcing website updates.

ICF Source Web Design

ePageCity presented ICF Group’s furniture by placing high-resolution images on a crisp, white layout. Site visitors can browse through furniture images and specs using two different site features; they can select “View Our Entire Collection” from the homepage to view furniture by price and designer, or they can visit the “Products” section to browse by category. When site visitors click on an individual furniture image, they access product specs and additional images of the piece.ePageCity built the site to be responsive to accommodate the rising trend of mobile usage. ePageCity also included social media functions—Facebook, Twitter, LinkedIn, and Google Plus—on the homepage. The result is an eloquent, furniture-focused website that’s easy to access, navigate, and share.

McCaffery Interests Website Redesign

McCaffery Interests is an award-winning Chicago-based real estate developer that targets investment in urban real estate. The company develops or redevelops mixed-use residential, commercial and institutional projects across the United States.  McCaffery Interests contacted ePageCity to design and develop a site that could re-purpose their content, create a dedicated area in the site for their portfolio, news and awards, and give a clean, professional online brochure of the firm. In response, ePageCity has built a unique, engaging site that displays McCaffery’s commitment to creative real estate solutions. The site exhibits McCaffery’s award-winning projects with vivid imagery and custom sliders. Tailor-made databases for the company’s projects, awards and press coverage allow McCaffery to easily update and add new content. Additionally, ePageCity integrated responsive design which provides a better user experience to all users irrespective the device they use. As a result, the...

Smithereen Pest Management Website Redesign

Smithereen Pest Management needed to update their website’s design to reflect a “green” commitment to taking care of the environment through safe product usage. A major goal of the future website was to educate their customers on the benefits and effectiveness of green pest management programs through an easy to navigate mobile-friendly interface.  This website features strong calls to action throughout.

Interior Construction Group Website Redesign

As one of Chicago’s leading general contractors, Interior Construction Group (ICG) needed a custom website to uphold their notable reputation and boost their impressive portfolio. This clean and professional website allows the viewer to focus on a wide array of vivid project photos.  This project also allows Interior Construction Group's clients to view their ongoing projects within a custom built private access portal not visible to the public. 

Apostolic Church of God Website Redesign

The Apostolic Church of God's website is the essence of how a fully customized design should function. The homepage features live streaming video, editable rotating image areas and tabbed social media feeds visitors can click on to view ACOG’s blog, Twitter, or Facebook updates. Visitors are also directed to take a virtual tour of the church and get involved, whether it’s through a donation or participation in an upcoming event. User interaction and community engagement was a primary focus when redesigning this website.

Reviews

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Website Redesign for Long-Term Nursing Home

“Both times we've worked with them, they've been very responsive and collaborative.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. 2018 - Jan. 2019
Project summary: 

ePageCity was reengaged to redesign and develop a website that originally created years prior. They also redesigned the company's logo, color scheme, and other elements on the site. 

The Reviewer
 
11 - 50 Employees
 
Highland, Illinois
Gerry Harman
Executive Director, Faith Countryside Homes
 
Verified
The Review
Feedback summary: 

ePageCity delivered a well-designed, user-friendly website very quickly. In addition to the quality of their work, their team is also very professional, knowledgeable, and responsive. They've offered a good value both times they were engaged for web design work. 

BACKGROUND

Introduce your business and what you do there.

I'm the executive director at Faith Countryside Homes, a skilled nursing facility and assisted living facility. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ePageCity?

We reached out to ePageCity to redesign our website.

SOLUTION

What was the scope of their involvement?

After building our website from scratch in 2013, we reached out to ePageCity again to redesign the site. They also redesigned our logo, color scheme, and elements of the content and layout of the site. 

What is the team composition? 

I just worked with one main point of contact on their team.

How did you come to work with ePageCity?

Based on the good experience we had working with them originally in 2013, we decided to reengage them for this project. 

How much have you invested with them?

We invested around $5,000.

What is the status of this engagement?

The most recent redesign project took place between November 2018–January 2019. They continue to make themselves available as needed for any technical assistance. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In addition to improved performance, we've also received a lot of positive comments regarding the user-friendliness and design of the new site. They also delivered it quickly, exceeding our expectations in the process. 

How did ePageCity perform from a project management standpoint?

Both times we've worked with them, they've been very responsive and collaborative. They utilized project management tools that allowed us to make comments on iterations of designs as they were ready and provided training on how to use the new platform. 

What did you find most impressive about them?

Their professionalism sets them apart. We also liked that we were able to work with the same person as we originally worked with in 2013, which shows stability within their company.

Are there any areas they could improve?

I can't think of anything. They were very responsive to our needs.

Do you have any advice for potential customers?

No, but I'd definitely recommend working with them on any web design project based on our experience. 

5.0
Overall Score They're easy to work with, responsive, knowledgeable, and highly professional.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were very responsive in communications and turned deliverables around quickly.
  • 5.0 Cost
    Value / within estimates
    Their rates are very reasonable.
  • 5.0 Quality
    Service & deliverables
    They met or exceeded all expectations.
  • 5.0 NPS
    Willing to refer
    I'd highly recommend them to my colleagues.

Website Building for Business Consulting Company

“They were receptive to how we wanted the site to work and informative about the best ways to get those outcomes.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. 2012 - Oct. 2018
Project summary: 

ePageCity developed a website from scratch including design and UX.

The Reviewer
 
2 - 10 Employees
 
Wheatridge, Colorado
Joannie Barth
Co-Owner & Marketing Lead, ascendBIZ2
 
Verified
The Review
Feedback summary: 

Existing client feedback is positive and the site has proved an effective tool to use with prospective clients. ePageCity applied strong expertise and managed the process efficiently. Highly responsive, they listened to needs and provided the right advice to best fulfill those.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of a small business-services firm that provides coaching and consulting to business owners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ePageCity?

We wanted to create a website that provides accountability, information, and other resources for our clients and prospects. We needed several components to the site. We wanted the site to be a place where current clients could find resources and links to other support services we provide. We also needed to be able to introduce the nature of our business and specific expertise to prospective clients. We wanted to include a range of content, like videos and white papers, while ensuring that it was easy to navigate.  

SOLUTION

What was the scope of their involvement?

ePageCity developed our website from scratch including the design and UX. They used the initial designs that we had developed and the content from an earlier effort. They gave us advice on the design, what features to incorporate, and how to layout the content. We gave them a list of the basic elements we wanted to incorporate and brainstormed together how to best lay it out. They provided wireframes and options for templates.

The project took about six years because we started and then we put it all on hold as we redesigned some of the primary features of our business. Then we picked it back up again.

What is the team composition?

We had a main point of contact. Beyond that, I interacted directly with at least five different people but there were more people working behind the scenes.

How did you come to work with ePageCity?

We were introduced to them by a local client who had used them and had great success with their own website. At the time, ePageCity also had an office here in Denver and we wanted to work with someone local. When they closed this office to just operate out of Chicago, we had such a good relationship and were so pleased with the process that we decided to continue working with them.

How much have you invested with them?

We spent between $5,000–10,000.

What is the status of this engagement?

We worked together from October 2012–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve only had the site up for a few months but our clients are thrilled to have access to the things that we used to have to email to them. We’re also now able to respond to a referral with a web link rather than a lot of attachments. Our business is 90% referral. The site really facilitates the process of prospecting for new clients.

The process itself was extremely successful. Everything we ever asked for, we got. They were receptive to how we wanted the site to work and informative about the best ways to get those outcomes. We felt like we were working with experts.

How did ePageCity perform from a project management standpoint?

Most of our communication was by email. We also used a collaborative web-based tool with a dashboard through which we could approve designs or make changes. Sometimes we communicated daily and at other times it was weekly at less, depending on the phase of the project. We mostly worked through our main point of contact but sometimes I would liaise directly with the person responsible for the given task.

They were always responsive. If we needed something, we heard back immediately. I was always well informed. There were some changes in personnel given how long our project lasted but we always knew who we were dealing with.

What did you find most impressive about them?

It's hard to say because I think everything they did was awesome. I think though, that the primary need of someone developing a website is that the developer understands the objectives so that they can direct you to the best product. ePageCity did a great job of listening to our needs to help us to create a site that best satisfied those.

Are there any areas they could improve?

It would have been nice for us if they had kept their Denver office open. Separately, there was some early confusion on some of the billing but they clarified that for us. Overall, I was very pleased.

Do you have any advice for potential customers?

It would be helpful to have most of the content prepared in advance including a pool of images, videos, and links to incorporate. They move more quickly than you’d expect, so be ready with the content. In general, be ready to move as quickly as you can because they work at a fast pace.

5.0
Overall Score I was very pleased with the collaboration. They were attentive and reliable and provided professional treatment.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We were always very pleased with how they met deadlines and how accurately they scheduled the process.
  • 4.5 Cost
    Value / within estimates
    We had a couple of changes throughout the process that involved unexpected costs but it was still manageable.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already recommended them a few times.

E-Commerce Dev & Design for Herbal Company

“We’ve been working with them for eight years and we’ve never had any issues with the stability of our site.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June-December 2011
Project summary: 

ePageCity helped a natural wellness company establish an e-commerce platform to supplement its physical store. They collaborated with in-house designers for the aesthetics and handled all development.

The Reviewer
 
1-10 Employees
 
Denver, Colorado
John Kulsar
Owner, Herbs & Arts
 
Verified
The Review
Feedback summary: 

The final site was user-friendly on the back end, never experienced downtime, and rarely presented any errors. Thanks to the increased online presence, sales increased consistently year over year and have doubled since the initial launch.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Herbs & Arts. We’re a brick-and-mortar and online natural wellness store.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ePageCity?

We’d never had an e-commerce store, so we hired them to build one for us.

SOLUTION

What was the scope of their involvement?

Initially, we worked on creating a design that worked for the business and conveyed our brand effectively. We gave them some ideas, which they used to create several choices for us. Our in-house graphic designer contributed some of the artwork, but they adapted it so it would work on the e-commerce site.

What is the team composition?

We had a project manager and several designers and coders. I don’t remember how many.

How did you come to work with ePageCity?

I searched for contractors online and interviewed a few different companies. I ultimately chose them because I liked the tools they wanted to use, even though they weren’t the cheapest option. The store they built is simple enough that I can edit nearly everything myself without any technical knowledge.

How much have you invested with them?

The initial project cost between $8,000–$10,000. We spent another $5,000 to optimize for mobile later on.

What is the status of this engagement?

We worked on the project between June–December 2011.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been working with them for eight years now and we’ve never had any issues with the stability of our site. It’s always online and we rarely have any errors.

Having all of our products online and searchable has helped our business quite a bit. We’d been in business for some time before launching the online store, but we’ve been seeing double-digit increases in sales year over year for about five or six years now. The total sales volume has doubled since we did this project.

How did ePageCity perform from a project management standpoint?

They’re very responsive and someone was always available to take our questions. They also incorporated every feature we asked for without any problems. We kept in touch at least twice a week during the design phase, but they were flexible about responding whenever I needed them. They also did a good job of listening to our concerns and translating the vibe of our physical store into the online environment.

What did you find most impressive about them?

The site they built has functioned extremely reliably for years.

Are there any areas they could improve?

I can’t think of any.

Do you have any advice for potential customers?

I’d recommend them to anyone who needs to set up an online store. They listen well and offer constructive feedback during the concept phase. They also did a good job of making the technical elements clear even though I’m not familiar with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met every deadline that we set.
  • 5.0 Cost
    Value / within estimates
    The prices are in line with those of their competitors.
  • 5.0 Quality
    Service & deliverables
    They’re very responsive and the product works well.
  • 5.0 NPS
    Willing to refer

Web Design and Social Media For Author

“They’re always patient and helpful whenever I have a question or need assistance.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2009 - Ongoing
Project summary: 

ePageCity built a website for an independent author and established a long-term support partnership. They make themselves available to assist with content changes or troubleshooting as needed.

The Reviewer
 
1-10 Employees
 
St. Paul, Minneapolis
Elizabeth Berg
Author, Elizabeth Berg
 
Verified
The Review
Feedback summary: 

The original site build was timely, and the site serves as a useful hub for information. ePageCity is responsive, accommodating, and easy to work with.

BACKGROUND

Introduce your business and what you do there.

I’m a self-employed writer. I’ve written novels since 1994.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ePageCity?

A decade ago, I had little to no online presence and needed an agency to build a website for me.

SOLUTION

What was the scope of their involvement?

They established my whole digital presence, excluding Facebook. They presented two website designs for me to choose from, and I selected the one I liked better. Now, whenever a new book comes out, I can post most of the content up myself. The team still helps make sure everything is correct when I ask them to. I’m not particularly tech-savvy, but they’re always patient and helpful when I have a question or need assistance.

What is the team composition?

I initially worked with one or two people, but now I have one dedicated point of contact from their team.

How did you come to work with ePageCity?

I think I found them online, though it’s possible that someone recommended them to me. After I went down to their offices to meet them, I decided to work with them.

What is the status of this engagement?

They made the site for me about ten years ago and have supported me on an as-needed basis ever since.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

ePageCity is utterly responsible and responsive. The new website they delivered is a great place for me to post content. It's also a useful tool that helps me publicize book tours and other events. It’s useful to have one place where all my information resides.

How did ePageCity perform from a project management standpoint?

For the original project involving my website, they were timely, provided what I asked for, and accommodated my rather old-fashioned approach. They’ve since offered to update and improve the site. I appreciate that they're never pushy, however.  Most of our communication takes place through phone and email. We only tend to speak a few times a year at this point, but I can still reach out for support when I run into an issue I can’t solve on my own.

What did you find most impressive about them?

Their patience, kindness, and willingness to help me with even basic tasks is wonderful.

Are there any areas they could improve?

No, I don’t have any areas of improvement for them.

Do you have any advice for potential customers?

I would definitely recommend ePageCity and urge people to go and meet with them. They can do all sorts of things and would be a great match for anyone who needs help with technology.

5.0
Overall Score They gave me what I wanted and continue to help me.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're very prompt and reliable.
  • 5.0 Cost
    Value / within estimates
    They offered a fair price, but I don't know what their competition charges.
  • 5.0 Quality
    Service & deliverables
    They always help whenever I need them.
  • 5.0 NPS
    Willing to refer
    I'm very likely to recommend them.

Website Upgrade for City Government

“They were spot-on with everything.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - June 2018
Project summary: 

ePageCity completely revamped an outdated website by converting its backend to WordPress. They redesigned the frontend to include drop-down menus, concise content, and a full screen window display.

The Reviewer
 
51-200 Employees
 
Chicago, Illinois
Director of Infrastructure, City Government Office
 
Verified
The Review
Feedback summary: 

ePageCity delivered a modernized and responsive website that’s easy to update. Users enjoy the aesthetically pleasing design and intuitive formatting. Their approach to project management is second to none. They proactively set appropriate expectations and communicate effectively.

BACKGROUND

Introduce your business and what you do there.

I’m the director of infrastructure for a city government office.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ePageCity?

ePageCity created our website’s previous iteration in 2012, but it wasn’t mobile-friendly. We wanted to update the site with a navigable interface that simplifies information for constituents.

SOLUTION

What was the scope of their involvement?

Our old website was visually archaic. Even if a user had a full window open, the actual page only took up a quarter of the screen. It had large borders on each side that made the site look like a newsletter. ePageCity rebuilt the site using WordPress so they could easily implement modern design principles. They led the redesign effort by programming new features and simplifying enduring elements. The process involved transferring most of our main pages to over to the new site. Our internal team has developed additional pages since this engagement, but we always base the formatting around ePageCity’s design.

In addition to enabling a full screen display, they enlarged the homepage’s slider window to give users a more comprehensive view of the platform. They also added a bar at the top of each page with drop-down menus to facilitate smooth navigation. Our contact information is detailed, but they broke it down in a way that’s easy to read. Instead of just including our address and requiring users to fill out a contact form, they’ve listed our address via Google Maps along with our phone number and hours of operation. We can also create and integrate slideshows into the site. Overall, the WordPress platform is much easier for us to interact with internally.

What is the team composition?

We were assigned a primary point of contact to oversee the project. We interacted with two other resources to accomplish specialized tasks.

How did you come to work with ePageCity?

I wasn’t here when we first hired them, so I can’t detail how the selection process occurred.

How much have you invested with them?

We spent around $5,500.

What is the status of this engagement?

This project took place from March–June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve received many emails from constituents saying that they enjoy website’s new look, how easy it is to navigate, and the fact that we regularly update it with new information. People appreciate the accessible way in which our content is organized. The video content and animations are also popular with users. Honestly, we’ve yet to receive any negative feedback regarding the redesign.

How did ePageCity perform from a project management standpoint?

They’re incredibly responsive and established reasonable expectations from the onset. Mostly interacting with us via phone and email, they asked for a 48-hour response window to address inquiries. They use this time to conduct research and deliver solutions. But that doesn’t mean they’re slow to act. They’re willing to make project changes on a moment’s notice and dive straight into the work.

What did you find most impressive about them?

Their project management is more effective than the approaches of similar firms we’ve worked with in the past. As soon as something was brought to their attention, they fixed it right away. They were spot-on with everything.

Are there any areas they could improve?

Their prices could be more competitive, but we got what we paid for in terms of quality.

Do you have any advice for potential customers?

Customers are responsible for their end of the project. ePageCity will surely deliver, but it’s up to both parties to address issues promptly and keep the project moving.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Redesign for Nonprofit Mission Foundation

"Our website looks so much better."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2017 - Jan. 2018
Project summary: 

ePageCity worked on the redesign of a website, augmenting the features to include new sharing, online donations capabilities, and improving its look and feel.

The Reviewer
 
1-10 Employees
 
New York, New York
Development Associate, Mission Foundation
 
Verified
The Review
Feedback summary: 

The finished website is a significant improvement, with enhanced features and increased traffic. The work was conducted smoothly, and the team was patient, responsive, and flexible throughout the redesign process.

BACKGROUND

Please describe your company and your position there.

Our mission foundation exists to respond to society’s needs by supporting programs of healing, teaching, and caring. I'm the grant writer and development associate.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ePageCity?

We needed resources to redesign our website.

What were your goals for this project?

Our objective was to update the design of our site and make it more functional and attractive.

SOLUTION

How did you select this vendor?

They performed this same service for a sister organization of ours.

Can you go into detail about the services they provided and the scope of the project?

They fully redesigned our website, enhancing its features to allow us to share news and receive online donations.

What was the team composition?

ePageCity provided a number of people. Primarily we spoke with Kate (Production Specialist, ePageCity) and Leanne (Production Manager, ePageCity) who were very helpful and responsive to our needs. On our side, we had three people: myself, one of our board members, and our director of development.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our website looks so much better. They also activated our Google Analytics account which has provided us a good look into who is visiting our site.

How was project management arranged and how effective was it?

The project management was arranged smoothly with teams on both sides. We were pleased.

What did you find most impressive about this company?

I appreciated their patience and responsiveness. We have a lot of moving parts, and they were always very understanding when we needed extra time.

Are there any areas where they can improve?

None.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Build for Real Estate Development and Management

"We had many questions about how to portray the essence of what we wanted and ePageCity brought our vision to life." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2015 - Mar. 2016
Project summary: 

ePageCity built a new website to replace an outdated version. They recreated most of the site’s content to align it with modern principles, displayed past development projects, and built a tenant portal.

The Reviewer
 
51-200 Employees
 
Chicago, Illinois
Jeanmarie Kapp
COO, The Renaissance Companies
 
Verified
The Review
Feedback summary: 

The new website displays information valuable to different visitor types and exhibits extensive industry experience. They invested time in gaining a detailed understanding of project needs and always provided prompt responses. Their personal work style is ideal for long-term or ongoing engagements.

BACKGROUND

Please describe your company and your position there.

I’m the COO of the Renaissance Companies, a mid-sized real estate development and management company with properties in several states.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ePageCity?

We needed to bring our website up to current standards as it’s template was created in the mid-2000s; it was stale and formulaic.

What were your goals for this project?

We wanted the site to properly represent the level of service and professionalism we deliver.

SOLUTION

How did you select this vendor?

We’d worked with the team at ePageCity in our early days and knew them to be capable, easy to work with, professionals.

Describe the project in detail.

After meeting with their chief strategist to agree on our needs and cost range, they brought in their team leads, who moved us through development stages fairly easily. Although we had existing content on our site, we recreated most of it to match today’s standards. Our key requirement was that the site highlights our development portfolio and provide renters easy access to our available units. We also wanted to create a tenant portal with simple access to work orders and online payments.

What was the team composition?

We worked with their chief strategist, an account manager, a production specialist, and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website showcases our strengths as a company, our ability to produce quality residential and commercial products, and helps prospects, future partners, and tenants find the information they need easily.

How effective was the workflow between your team and theirs?

The ePageCity team is quick to respond, offer answers, or quiz me to better understand what I need.

What did you find most impressive about this company?

Each member of ePageCity’s team was invested in relationship building, empowered to make things happen for us, and focused on displaying personal engagement. We had many questions about how to portray the essence of what we wanted and ePageCity brought our vision to life.

Are there any areas for improvement?

I can’t recall anything.

5.0
Overall Score They produced a great product and are good people to work with.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    I never had to wait for answers.
  • 5.0 Cost
    Value / within estimates
    It was reasonable.
  • 5.0 Quality
    Service & deliverables
    They're a very talented team that dedicates their efforts to client satisfaction.
  • 5.0 NPS
    Willing to refer
    I highly recommend the ePageCity team.

Online Presence Development & Design for Law FIrm

“The team’s project management skills are exceptional.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - Apr. 2016
Project summary: 

In addition to designing a logo, stationary, and business cards, ePageCity set up a professional website to increase visibility for a law firm. The team continues to manage the website and outreach strategies.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Owner, Law Offices of Kevin P Kamraczewski
 
Verified
The Review
Feedback summary: 

With a credible design, the website generates a significant amount of business. ePageCity’s consistent communication, responsive customer service, and valuable expertise, established their team as a trusted partner for brand development.

BACKGROUND

Introduce your business and what you do there.

I’m the owner at Law Offices of Kevin P. Kamraczewski.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ePageCity?

I started my own business and I needed a partner to assemble a client-facing presence.

SOLUTION

What was the scope of their involvement?

ePageCity completed a variety of projects to establish my company’s digital and print communication strategies. The team helped conceptualize my brand with a logo, stationery, business cards, and other professional materials. They also designed a website with a heavy focus on increasing our visibility. After securing a web domain and email address, they attached our site to a server. The team collected background information and organized it into a biographical page to share my experience in the industry. They also added links to additional relevant web pages. ePageCity continues to upgrade and update my website and communications strategies.

What is the team composition?

I worked with a team of around three designers and managers.

How did you come to work with ePageCity?

I was looking for a one-stop shop to help me with this project. A former colleague worked with ePageCity when she started her own law firm and she highly recommended their services. I contacted their team and a few other agencies. Ultimately, I chose ePageCity based on their responsiveness and their proposed solutions.

How much have you invested with them?

So far, we’ve spent over $8,000.

What is the status of this engagement?

We worked on the website from March 2016–April 2016, but the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Through an analytics feature, we’ve seen that our website attracts a notable number of visitors. ePageCity helped establish a credible presence for my new business. So far, I’m pleased with the results.

How did ePageCity perform from a project management standpoint?

The team’s project management skills are exceptional. We communicate every day through a digital project management tool, phone calls, and emails.

What did you find most impressive about them?

I really appreciate their responsiveness. They quickly respond to any questions and handle all additional work. Also, they willingly offer potential solutions that I wouldn’t have thought about, which has been very helpful.

Are there any areas they could improve?

No, I can’t think of one.

Any advice for potential customers?

I recommend them to any client looking for a one-stop shop to help establish their brand.

5.0
Overall Score It’s been a great experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Overall, they’re very punctual. There’s been minimal slippage in timelines.
  • 5.0 Cost
    Value / within estimates
    It’s a very reasonable cost.
  • 5.0 Quality
    Service & deliverables
    They’re extremely timely in their work.
  • 5.0 NPS
    Willing to refer
    I’d recommend them without question.

WordPress Web Redesign for Legal Consultant

“They were really polite, and if I made a mistake, they were helpful and great about explaining what had happened.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - June 2015
Project summary: 

ePageCity redesigned a WordPress website to increase it's ease of use and modification. After meeting in-person to define the scope, they migrated content onto the new site and explained its functionalities.

The Reviewer
 
1 - 10 Employees
 
Chicago, Illinois
Lisa Lilly
Owner, Lisa M. Lilly Law
 
Verified
The Review
Feedback summary: 

The new site is easy to update. ePageCity was highly responsive to concerns, and used a flexible engagement style to tailor their involvement to project loads and requirements. They were patient in dealing with delays outside of their control, and were relaxed with their pricing model.

BACKGROUND

Introduce your business and what you do there.

I’m the sole member of my own law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ePageCity?

I had initially gotten my website through another provider, but it was quite expensive, and most of my leads were coming in through referrals anyway, so that site was mostly for customers to see what I had done, and to learn about my experience. I wanted someone to redo the site at a more reasonable rate, but still have it look solid and be findable. I also wanted it to be easier to work with, so I could go in and update it myself.

SOLUTION

What was the scope of their involvement?

They sent someone out, to meet with me in-person, and explain what they could do. Initially, I was looking for something less than what they ended up producing, but after talking with them, I was very happy to go along. They migrated all the content from my previous site over to WordPress, and walked me through everything, from transferring my email over, to actually building the site, to how to update it myself, if I needed to.

What is the team composition?

I had primary point of contact, which was helpful, but I also talked with about three other people. There may also have been one or two people working on the backend, who I didn’t interact with.

How did you come to work with ePageCity?

The firm that a friend of mine works at had used ePageCity to build their site, and I liked it so much, and was so impressed with their knowledge, helpfulness, and their non-technical way of explaining things, that I didn’t end up shopping around too much.

How much have you invested with them?

I spent around $7,500 dollars with them, between the website and then hosting and email.

What is the status of this engagement?

We worked together from May 2015 until March 2018. The website redesign only took four to six weeks, in total.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s so much easier for me to go in and update the site now. They also helped me with my writing business as well. After this experience, I realized how easy it was to use WordPress to update a site, so I added a few pages and significantly revised another site of mine. I didn’t have to call up the developer or have them do it for me at all.

How did ePageCity perform from a project management standpoint?

We communicated over email and phone, but our first visit was in-person. They would get back to me, right away, if I had any questions, and they wouldn’t charge me extra if I made mistake with something. We were in touch about once a week, during the actual redesign process, and then it was more like two or three times a year, after we finished that. They’d also send me periodic updates and advice about how best to use the site.

What did you find most impressive about them?

There’s so much, but first, is the customer service. They would get back to me immediately if I contacted them about anything, even about this one email I received, which said it was from my email provider, but turned out to be a phishing scheme. They were really polite, and even if I made a mistake, they were helpful and great about explaining what had happened. I was really impressed by their knowledge and background. They also went along when I was scaling down my practice, and needed fewer bells and whistles. I’ve worked with a lot of different vendors, and they were the best.

Any advice for potential customers?

Contact them before you go somewhere else, and spend more than you have to, or get more aggravated than you have to. Get a proposal from them and a take on what they can do.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met or exceeded all the deadlines.
  • 5.0 Cost
    Value / within estimates
    For my needs, they were more valuable than the previous firm I used.
  • 5.0 Quality
    Service & deliverables
    They were basically helping me stop using their service, and they were just as helpful as they’d been when there was still a prospect of continued business.
  • 5.0 NPS
    Willing to refer

Website Redesign & SEO for Dental Office

"Their work speaks for itself, and they employ people who care about your business."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2014 - Ongoing
Project summary: 

ePageCity redesigned and launched a WordPress website. They are currently managing custom, locally targeted SEO and PPC campaigns. 

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Marketing Coordinator, Westend Dental
 
Verified
The Review
Feedback summary: 

The campaign makes a huge amount of impressions and ranks highly for all targeted keywords, which has increased foot traffic and form submissions. ePageCity's proactive suggestions expand the campaign in productive ways, and their enthusiastic support keeps everyone one the same page. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ePageCity?

We wanted to increase our new patient growth and redesign our outdated website.

SOLUTION

What was the scope of their involvement?

Our initial tasks were to redesign the website and set up an SEO campaign. The website update needed to be more conducive and harmonize with the appearance of our practice.

We had an initial face-to-face meeting with them. They walked me through the web design process and explained SEO and PPC. From there, we communicated via phone and email to determine the site’s content and appearance. They needed additional files from us, such as logos.

After that, they built the basic framework for the WordPress site, sent it to us, and asked us to look it over and decide whether we wanted to move forward or implement any changes. After our approval, they pushed the site live.

Once the site was live, we discussed steps to make sure our site ranked well in our area. We have since redesigned our site with another agency, but we are still working with them on SEO. Our SEO campaign is an ongoing conversation with no finish date.

We targeted our zip code and Lincoln Park, our neighborhood in Chicago, as well as phrases like “emergency dentists” and “whitening.” Since “Chicago” is such a broad keyword, we don’t try to target it. As a dental practice, we battle other offices in our proximity.

What is the team composition?

I strictly worked with Diana (Digital Marketing Manager, ePageCity), and she is fantastic.

How did you come to work with ePageCity?

My predecessor had met one of their employees at a networking event, and discovered that they could build the new site. It was a natural connection.

How much have you invested in them?

We have invested around $75,000.

What is the status of this engagement?

We began working with them in June of 2014 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We rank highly for the relevant terms and keywords that we have attacked. We are ranked generally high for Lincoln Park, which is mostly due to their great work. We have definitely attracted more patients through internet sources and website traffic. Our impression numbers are massive, but they aren’t always the best indicators of patients. We receive a lot of form submissions, which must be due in part to the work they have done for us.

How did ePageCity perform from a project management standpoint?

It has been excellent and extremely professional. They make it easy to work with them. We have a review phone call once a month, and set up meetings to talk about additional items. Diana sends me up-to-date reports and responds to emails within a day.

We have long conversations; she always takes my suggestions and offers her own. She was extremely helpful during the transition from the old site that they had built to the new site that another agency built.

If we were starting a major project, or if they wanted to pitch something big to our office, they would set up a face-to-face meeting with the doctors. We haven’t had one of those in a while.

What did you find most impressive about them?

Their work speaks for itself, and they employ people who care about your business. It’s not just one company paying another company to work for them. I can tell from our conversations that Diana legitimately wants our website and SEO campaign to succeed.

Are there any areas they could improve?

Not necessarily. Our budget constrains their ability to perform for us. If we gave them more money, they might be able to increase our exposure. I can’t say that their work or communication needs any improvement.

Do you have any advice for potential customers?

Definitely look into ePageCity. They are very sociable people who understand Chicago businesses and break down their instructions so you’re not lost in the jargon. I would highly recommend them. Anyone would benefit from choosing them.

5.0
Overall Score I love working with them. They have helped us out and taken us to a place of success.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They can’t always meet every deadline, but they do their best to keep to the schedule that they set.
  • 5.0 Cost
    Value / within estimates
    We receive everything we pay for.
  • 5.0 Quality
    Service & deliverables
    They have delivered everything they said they would in a timely and professional manner.
  • 5.0 NPS
    Willing to refer
    I am happy to recommend them. This isn’t the first time I have gone to bat for them, and it won’t be the last if they ask me to.
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Illinois
ID
61209891
Date of Formation
Aug 17, 2018
Source
Office of the Illinois Secretary of State
Last Updated
Dec 21, 2018
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Dec 21, 2018
Client Reviews
VERIFIED CLIENT REVIEWS
28
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
May 8, 2019