What evidence can you share that demonstrates the impact of the engagement?
I've stayed with this web design agency because the CEO is passionate about what she does and has instilled in her team the importance of detail. The ongoing service they provide is excellent.
They've been able to deliver everything I've needed. Unlike other companies, they're happy to accommodate anything I ask for. I've never wanted to switch over to another vendor.
Right now, Envisager Studio handles all of our blogging and manages all four of our websites. Each site has a blog, and they write two posts per month. Topics range from products to different causes of hair loss. Their writing is really fantastic. If I have a new idea, I can just send them a picture and video and they will create a whole new blog post around it and add their own ideas.
They've definitely had a positive effect on our business as a whole. Envisager Studio digs deep to find great new material that relates to my business. They always find more information than I even expected.
We have lots of followers who read our blog regularly. Many people have told me that they didn't even realize how many issues related to hair loss until they read our blog. I'm highly satisfied and have learned a lot from them myself.
They truly outdid themselves on our recent website redesign. It's elegant and has many new features for our visitors. Our salon patrons love it as well and often mention our site when they come into the shop.
How did Envisager Studio perform from a project management standpoint?
Envisager Studio is very responsive and keeps thorough documentation. After all of our phone calls, they have me send follow-up emails to stay on top of everything we discussed.
What did you find most impressive about them?
I am most impressed by the high-resolution graphics Envisager Studio designs. They take the time to create all the details to bring my ideas to life. They perfectly capture concepts I describe using animation. When they're copywriting, they sit down and go the extra step to get the right message across to our customers.
I also appreciate that they maintain my website and keeps all the plugins updated. They take care of the whole process. I've enjoyed watching them grow, progress, and learn new skills. They keep up with new trends including all of the changes Google makes.
The CEO is always accessible and makes me feel as though I’m their only client. Her eye for aesthetics is exactly what I was looking for.
Are there any areas they could improve?
No. They're doing everything I ask for and need. I’ve called around to different vendors, and no one compares.
Do you have any advice for potential customers?
I would suggest always coming prepared for anything you do. For website projects, have everything you want to promote written down and get all the pictures together first.