Enozom Software

Introduce your business and what you do there.

I’m a product manager at a SaaS company with a web app and a mobile app for companies to manage their leave and time off. We mainly serve small and medium-sized companies.

What challenge were you trying to address with Enozom Software?

We wanted to build our SaaS product.

What was the scope of their involvement?

Enozom Software provides development for our SaaS product, which has web and mobile versions. Initially, we provided them with the business requirements, and they did most of the business analysis work. 

They started by building MVPs of the mobile app using Kotlin for Android and Swift for iOS. After the app was released, we collected user feedback, and Enozom Software worked on adding new features based on that feedback. 

The team has also developed our web application using .NET for the backend and Angular for the frontend. Company managers, HR managers, and employees can use the mobile app, and the web app is only for managers. 

The platform is a leave-tracking app for companies, and its main features are the ability to set leave policies, office holidays, and everything revolving around time off. Each employee can log into the app and track their available time off and make a request to the admins, who can accept the request with different levels of approval. On the admin side, users can get an overview of the time off requests submitted by employees. Companies can also integrate other services they use into the platform.

Enozom Software updates the apps constantly. Currently, the team is adding new features to the web and mobile apps based on user feedback. 

What is the team composition?

The main team includes the product owner, two web developers, an Android developer, an iOS developer, a UI/UX designer, and a quality engineer. Aside from them, we can add more resources from Enozom Software or downgrade the team when needed. Therefore, the team composition depends on the tasks we need to complete. 

How did you come to work with Enozom Software?

We found them through an online search. After we contacted Enozom Software, we asked them for their portfolio and chose them based on that. 

How much have you invested with them?

We’ve spent around $200,000 with them so far. The monthly payments are based on the resources we use, so they change each month. 

What is the status of this engagement?

We started working together around January 2018, and they finished the mobile app’s MVP around August 2018. Our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The MVP had about 15,000 users, and now, the platform has around 30,000–35,000 users, from companies with five employees to companies with 300–500 employees. Moreover, the Android app has a 4.8 rating with over 10,000 downloads on the Google Play Store, while the iOS version has a 4.2 rating on the App Store. 

Many similar tools are complex, and sometimes people are looking for a simple solution. Our focus is to make the product as simple as possible, and the Enozom Software team is on the same page. They’ve helped us make the app’s design easy to navigate and user-friendly. As a result, most users can start using the app without needing demos or help. We’ve only made around 300–400 demo meetings for people who need help, which is very few compared to the number of users we have.

How did Enozom Software perform from a project management standpoint?

We use Jira for project management and have daily meetings on Microsoft Teams. 

What did you find most impressive about them?

Enozom Software’s biggest strength is their team’s quality and professionalism. I love their UI/UX design the most. 

Are there any areas they could improve?

They could improve their resource allocation; it can take them some time to provide more resources when we need them. Other than that, they’re great.

Please describe your company and your position there.

I'm project manager of Software department, we develop in our company product as business market see opprtionety on it

For what projects/services did your company hire Enozom Software, and what were your goals?

We hired Enozom as Technical arm, for developing products for our company

How did you select this vendor and what were the deciding factors?

We searched online for technology companies in our MEINA reagion . After interviewing the vendor and consulting with our Technical manager, we chose this vendor based on their experience on projects they worked on, UI/UX skills

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It is a system that enables organizations to manage customer tickets and requests from complaints, inquiries, and service requests. The system enables the classification of tickets according to priority and severity. The system distributes tickets to the departments according to the nature of the ticket and the service level agreement. Multiple reports can be viewed as key performance indicators.

Customers now expect faster responses, personal interactions, and seamless chats across different channels. A customer support program that gives you everything you need to provide exceptional support. Technical: Server: Linux servers DB: MySQL Backend: .Net core FrontEnd: Angular

How many people from the vendor's team worked with you, and what were their positions?

We hired 7 developers from Enozom and were 2 backend developers,2 Frontend,1 UI/UX, and 2 QC

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our Quexlo, we have many clients asking for product, and client loves our how the project flexible to changes and scalable as the articter of the project were considered and designed very well.

Describe their project management style, including communication tools and timeliness.

We have a daily meeting to update and make sure deeply not have any issue understanding BRS, and every 2 weeks we have a sprint review to review sprint and after that go to sprint planning for the next sprint.

What did you find most impressive or unique about this company?

They are transparent about what they can do and the technologies they will use and recommendations for scalable products.

Are there any areas for improvement or something they could have done differently?

Honestly, there is no need for improvement, except for the developers' prices

Please describe your company and your position there.

I am an assistant professor in my research lab and I am responsible for automating the entire process of our medical laboratories to meet the quality standards.

For what projects/services did your company hire Enozom Software, and what were your goals?

We had a huge number of transactions that were recorded manually or simi-manually using Excel sheets, we hired Enozom to develop a Lab Information System that records all the patients visits, tests, results and activities.

How did you select this vendor and what were the deciding factors?

We know Enozom from a colleague who worked with them previously in another project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started by having requirement gathering sessions from their product owner, who wrote all the requirements in one document that we reviewed it. After that they provided wireframes for the system, to verify that all the screens are ok with us. After our review the development started with bi-weekly demo meetings to check the progress.

How many people from the vendor's team worked with you, and what were their positions?

The were 4 developers, in addition to a product owner who were the contact person in the project. Also they provided 1 UI/UX in the beginning of the project, and a tester in the middle of the project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to run the software and depend on it, instead of using the manual process, we started by 1 department and we now rolling out to different department. Having the lab information system was a main requirements for our lab accreditation

Describe their project management style, including communication tools and timeliness.

They project management was great, they are giving us a real status report every 2 weeks, and they were committed to their deadlines.

What did you find most impressive or unique about this company?

We like how they translate our requirements into real product, everyone were impressed by the final product. They managed to deliver a complete product in a very tight deadline.

Are there any areas for improvement or something they could have done differently?

nothing in top of my head now!

Introduce your business and what you do there.

I work for an engineer firm, consultancy, and service provider as a technical solutions engineer. I interact with both our software development team and our clients to get everyone on the same page to implement solutions that our clients need.

What challenge were you trying to address with Enozom Software?

We originally reached out to them for assistance in developing a data collection software. Moving forward, we’ve also worked with them to develop an application that will aid our data engineers in the field. Most recently, a third project has come up around asset management and tracking of RFID equipment.

What was the scope of their involvement?

At the very beginning, we discussed what we were looking for and laid out our software requirements. Enozom then took our information and created mockups and wireframes of the software for us to review. Once we were pleased, we began development.

The development is taking place in sprints. First, they developed the backbone of the software, which we pushed to a testing environment, making changes were necessary based on the results. We’re working through an iterative process at the moment.

We put RFID tags on our equipment and we also have scanners and handheld tablets, which allow us to move assets from one location to another.

What is the team composition?

We work with 8–12 people, including developers and testers. This includes Hazem (CEO), Sarah (Senior Software Engineer), and a junior software engineer.

How did you come to work with Enozom Software?

One of my former coworkers was connected to them from their past experience.

How much have you invested with them?

The total cost of our partnership is around $200,000 at this point.

What is the status of this engagement?

We’ve been working together since January 2020.

What evidence can you share that demonstrates the impact of the engagement? 

I can’t give you raw numbers, but they do very good work and are speedy, in addition to being thorough.

None of the software solutions we currently offer could have been created without them. They’re a huge part of our company now, and we enjoy working with them. In fact, one of the solutions that they developed for us has become standard use in our company. That specific tool has streamlined our whole data collection process.

The asset tracking product they most recently developed has allowed us to move away from our paper-based tracking and management system. Everything in that process is automated and based on the web.

How did Enozom Software perform from a project management standpoint?

I can reach them at any time of the day, and they always respond by the next morning. Depending on the size of the issue, sometimes they can fix it in the same day, but they’ll always getting something done that week we report it.

Their CEO has been very involved. He has good ideas around what needs to happen and always helps us get things done. Additionally, the way their whole company handles tasks is very efficient. I’ve been blown away by their work multiple times, and I’m fascinated with their combination of speed and quality.

For communication, we have weekly meetings on Microsoft Teams to go over software updates and review what needs to be done. In terms of project management, we maintain Kanban-style spreadsheets about tasks that need to be done, are in progress, and need to be done in the future.

What did you find most impressive about them?

I’m very fond of them, and they do great work. Their timeliness, specifically, stands out, as well as their ability to deliver quickly in a clean and clear manner. If we’re in a time church pushed by our customers, they’ll be up into the night to help with us.

Are there any areas they could improve?

This isn’t an issue anymore, but the smaller size of their team limited the amount of work they could do for us at one point. They have a greater capacity now, so I don’t think there’s anything else they could improve.

Do you have any advice for potential customers?

Have a clear idea of what you want going in. Additionally, have faith in their team.

Please describe your company and your position there.

I'm the CEO of Couryah. We enable grocers and merchants to offer same-day delivery and reach more customers.

For what projects/services did your company hire Enozom Software, and what were your goals?

We launched our service using a Shopify hosted website. That did great in terms of validating the need in the market. Then, we approached Enozom and Hazem, company's CEO, to discuss building a 3-sided marketplace by his team. The project consisted of 9 components across all platforms (android/ios/web) and across all of our users (Customers/Grocers/Couriers)

How did you select this vendor and what were the deciding factors?

We found them through a Referral by our CTO who has previously worked with Enozom on other projects. During our initial meetings, Hazem and the team were very professional and courteous. They listened to our needs and they had a big portfolio of projects and experience that proved very valuable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed a 3-sided marketplace by building native apps across all platforms. We went through wireframes that were approved and they built the initial design. Some of the Key Deliverables included a feature where our grocers on the marketplace would have access to marketing tools to empower them to reach more customers. Overall, we are happy with the deliverables.

How many people from the vendor's team worked with you, and what were their positions?

We worked with up to 10 members in total from the Enozom team. That included Hazem the CEO and a mix of designers, junior & senior developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We worked with a team that listened to all of our needs and constant feedback and continued to deliver on complex tasks.

Describe their project management style, including communication tools and timeliness.

We had an open channel of communication through many tools. Our CTO had constant check ins with the team at Enozom as well. The team remained extremely professional throughout the project.

What did you find most impressive or unique about this company?

We have witnessed firsthand the good culture. Enozom Software's team is experienced, and they are capable of working under pressure. At the same time, they seek to have a good time in the process.

Are there any areas for improvement or something they could have done differently?

We would've liked the project to be delivered a little sooner. However, given the complexity of the project, and the nature of the scope of work and the flexibility offered to us by Enozom, we are appreciative of their efforts.

Please describe your company and your position there.

I am a co-founder of a vacation rental company and am responsible for the company's business side.

For what projects/services did your company hire Enozom Software, and what were your goals?

Our company idea is based on technology, we decided to build the app and the website which will be the marketing tool for our service. We hired Enozom to build the website and the app for the vacation rental business to allow users to find a suitable property, book, and get confirmation without human interaction.

How did you select this vendor and what were the deciding factors?

We knew Enozom from a friend who worked with Enozom in a similar project, so we decided to work with Enozom as they already have experience with the travel industry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We prepared high-level requirements for the team, then we had a kick-off meeting to describe everything in the project. After that Enozom team prepared a release plan for the overall project, then we were aligned with the progress with a status update every 2 weeks.

How many people from the vendor's team worked with you, and what were their positions?

• Technical Leader
• 2 Full-stack developers
• 2 Mobile apps developers
• 1 UI/X
• 1 tester

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We made a private launch for the project for a group of investors, customers, and test users. We got very positive feedback and more investments for the project.

Describe their project management style, including communication tools and timeliness.

They are working with Agile methodology, and we are having a sprint review meeting every 2 weeks to check the progress and another meeting for planning the 2 weeks ahead.

What did you find most impressive or unique about this company?

The team is very smart, and cooperative and they come up with many valuable suggestions based on their previous experience in the travel field.

Are there any areas for improvement or something they could have done differently?

Nothing in my mind now

Introduce your business and what you do there.

I'm a former software engineer for Diversity Travel, a traveling company.

What challenge were you trying to address with Enozom Software?

We needed custom software development. We had all the reservations via telephone and email, which was not ideal. Since we were investing heavily in the academic sector, we needed a flight reservation system for our clients to allow them to log into the reservation system and search for flights. 

What was the scope of their involvement?

Enozom Software built a system that connects to all of the APIs of Diversity Travel’s suppliers. The goal was to create an online reservation system that could integrate with the global distribution system and aggregate all of the results so that the user could hold their flight, confirm their booking, select a seat, and change or cancel their reservation.

Regarding technologies, Enozom Software built the software from scratch using Angular, JavaScript, HTML, and CSS for the frontend. They created the backend with C#, ASP.NET MVC, and a SQL server as database storage.

What is the team composition?

I worked with Hazem (CEO), who was involved in managing and procurement. Still, our main contact was the senior technical lead on their side, who was responsible for managing the developers. In addition to that, there were two frontend engineers and two backend engineers involved as well.

How did you come to work with Enozom Software?

The cost of hiring developers in Egypt is much more affordable than in the UK. Our budget was limited, so we had to choose a cost-effective solution and find an outsourced team to work with our internal development team. I’m originally from Egypt, and my manager was from Poland, so we brought on companies from both countries and went through a tendering process, interviewing all of them. After that process, our board members ended up selecting Enozom Software.

How much have you invested with them?

We spent over $250,000 with them.

What is the status of this engagement?

We worked together from July 2016–June 2019. 

What evidence can you share that demonstrates the impact of the engagement? 

The system they developed helped with our client's booking reservations and allowed them to be able to apply their policies for bookings. 

How did Enozom Software perform from a project management standpoint?

They were efficient with project management. I was surprised by how quickly they picked up the travel terminology and impressed by how their team handled everything. Enozom Software was also efficient with communication and took ownership of the project; they asked questions when needed, and the way they worked and presented themselves was great.

Regarding tools, we used Microsoft Teams, Slack for communication, and GitHub for the code.

What did you find most impressive about them?

They are cost-effective, and we got value for our money. Their quality was also great, and I liked that they jumped into the travel industry terminology, digesting and understanding all of it.

Are there any areas they could improve?

They could've improved how they deployed the software by leveraging cloud technology to make it more cost-effective. However, in 2016, cloud technology wasn't as popular and adapted to these things. 

Do you have any advice for potential customers?

Think about the long-term relationship with them; they care about their relationships with their clients in the long term and offer support after delivering the project. You can benefit from the expertise in the market because they will recommend the best ways to build things, which is their specialty, so listen to them instead of just giving them instructions. 

Please describe your company and your position there.

Our company is providing an online tool for HR services, that enables small and medium companies to automate the HR operation using web and mobile apps. My position is the marketing manager of the company.

For what projects/services did your company hire Enozom Software, and what were your goals?

In the beginning it was just an idea to create a simple web based service for these HR services, and we aimed to build an MVP in the beginning. after we had a successful MVP we developed the whole project for the web and the mobile

How did you select this vendor and what were the deciding factors?

We searched online for the web and mobile software providers, and we came across their website, we decided to work with Enozom as they already have previous experience in the cloud based services and HR solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off with the product owner, and after few days we build together a release plan for the product then we set-up a JIRA to add the work items and build the backlog. The key deliverables were wireframes for each feature before we build it, running web or mobile application, source code. The technology stack were ASP.NET / SQL Server / Swift / Kolten

How many people from the vendor's team worked with you, and what were their positions?

A product owner who was the point of contact, a technical leader, 2 web developers, 2 mobile developers, 1 UI/UX and 1 Tester

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the MVP period we got about 4,000 registered companies in our services, which was satisfactory for our plans to go to the complete project. Now we have around 18,000 registered companies

Describe their project management style, including communication tools and timeliness.

We had daily standups and we used JIRA to log all items, status and progress. We are usually updated with the status and any delays are reported before it happens in the daily standups

What did you find most impressive or unique about this company?

The team is very friendly, and professional. They deliver good quality work at reasonable prices.

Are there any areas for improvement or something they could have done differently?

Nothing in my mind now

Please describe your company and your position there.

Our company provides content & online workshops for future and young parents. I am the founder and I work on the marketing part.

For what projects/services did your company hire Enozom Software, and what were your goals?

We asked Enozom to develop both BE and FE of our application. As we are planning to transform at some point the platform into a marketplace for any parenthood to propose their workshops on the platform and get paid for them, Enozom proposed a dedicated BO.

How did you select this vendor and what were the deciding factors?

A contact of mine, Kévin, had worked with them and recommended.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope:

• home page
• knowledge place (content)
• workshops page
• static pages
• analytics
• SEO
• account page
• edicated back-office & CMS
• ntegration with Sendinblue for transactional marketing

They also helped us on UX/UI and a NLP technical service.

Project steps: project started in May 2021. Batch 1 ended end of july, batch 2 ended early-september as our first workshops were at the end of september. Then from september to November it was mainly maintenance and improvement. Technologies used were Angular for FE and Dot.net for BE.

How many people from the vendor's team worked with you, and what were their positions?

• Hazem - PO & project manager
• Sawsan - BE developer
• Ranah - QA
• Khadija - FE developer
• Sama - BE developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were very happy with Enozom's work, they were on schedule and provided quality work. Besides on a human level they were very nice to work with!

Describe their project management style, including communication tools and timeliness.

We met every week to have a status on the project. We also met so I could present design & specifications. They used Jira & bitbucket.

What did you find most impressive or unique about this company?

They respected our schedules and budget.

Are there any areas for improvement or something they could have done differently?

I don't think so!

Please describe your company and your position there.

I am the CEO and co-founder of the company, my company is a cloud-based financial services company, based in Cairo, Egypt. Targeting the gulf and MENA region.

For what projects/services did your company hire Enozom Software, and what were your goals?

My goal was to build a website that allows small and medium companies to create their accounts to manage their financial work starting from normal invoices, transactions, and inventory management to statistics and reports.

How did you select this vendor and what were the deciding factors?

We searched online and contacted many vendors, and we ended up working with Enozom as we found them very professional in their process, communication and proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a requirement gathering phase, during this phase a product owner from Enozom worked with our team to understand the requirements, then we worked with Agile methodology to build up the system through weekly meetings to see the new wireframes, and to demo the developed work. We used JIRA as an Agile tool to for follow-up with the PO and the team.

How many people from the vendor's team worked with you, and what were their positions?

A product owner who is the point of contact, 1 UI/UX , 2 Full-Stack, 1 Senior Quality Control.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the go-live, we had many subscriptions to our products which exceeded our initial target for this phase.

Describe their project management style, including communication tools and timeliness.

We were using Jira as a project management tool, and we are having a daily standup, biweekly sprint planning, and sprint demo. The project was delivered in a reasonable time, with no delays. We used Gitlab for code sharing.

What did you find most impressive or unique about this company?

They are very clever in converting my ideas into very user-friendly features, and they have a lot of experience in working in financial and accounting websites.

Are there any areas for improvement or something they could have done differently?

Some minor bugs in the first release, but they were fixed very quickly