What evidence can you share that demonstrates the impact of the engagement?
As a relatively new customer, it’s hard to judge from a process standpoint. The experience has been a learning curve for both sides; we’ve had good and bad surprises. I use effective communication to measure success. We have a roadmap in place to avoid those miscommunications that could derail a project. I expect success in 2018 if we stay mindful of that plan while moving forward.
Their recommendations were also significant. I want to avoid dependence on legacy coding as we launch new software app iterations through 2019. Cloud and mobile technology are always changing and we need to keep up.
How did ENO8 perform from a project management standpoint?
The project manager takes time to understand our business needs; we’re in constant communication via Slack. Our collaboration has two main focuses: to stay under budget and on schedule. We also have weekly calls with the whole team to review development progress.
What did you find most impressive about them?
The development team has a strong process in place that expedites solutions to market. ENO8 relies on its managers to onboard new developers quickly, which saves time.
Furthermore, they operate a competitive pricing model by blending in-house and offshore resources. The method is cost-effective and good for our budget.
Are there any areas they could improve?
Since they’re in a fast growth environment, ENO8 needs to stay on top of their technical and project management resources. The balance between their growth patterns and available resources isn’t yet an issue, but it’s indicative of how an organization evolves.
Do you have any advice for potential customers?
Effective communication at the outset makes for a smooth project. ENO8 does a fantastic job the technical and business teams’ collaboration benefits from clear communication.