Enkonix

Introduce your business and what you do there.

I’m the Director of CA7, a sports consultancy company.

What challenge were you trying to address with Enkonix?

We were creating a new technology called “Best Product” and we needed a vendor to assist with software development.

What was the scope of their involvement?

A big component of the software is a cloud-based database that allows us to analyze sports performance data for different action sports. The development included creating a customized architecture that enables us to create and visual data products. 

What is the team composition?

The core team was made up of five people, but there were seven people in total. 

How did you come to work with Enkonix?

I met one of their employees through a networking opportunity. We decided to work with them because they are a startup-focused company. Their team understands the challenges that startups face and are skilled at combatting those. 

How much have you invested with them?

 We’ve spent close to €100,000 (approximately $110,000 USD). 

What is the status of this engagement?

We began working together in August 2019, and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The first version of the product is on the market. We’ve received exclusively positive feedback from our customers. 

How did Enkonix perform from a project management standpoint?

We typically communicate via Slack. Their team responds quickly to our requests. We have weekly calls set up to go over our progress and budget. Additionally, we can set up other calls to discuss urgent matters, as needed. 

What did you find most impressive about them?

I find it impressive that they work to understand our vision and look beyond the technology perspective. They’re involved on a strategic level. 

Are there any areas they could improve?

Not really. We’re very satisfied. 

Do you have any advice for potential customers?

Have a clear plan of what it is you want to do and make sure that you can communicate that properly. Fluency in English is also important, otherwise, communication will be difficult.

Introduce your business and what you do there.

Education Centre of Australia (ECA) is one of the leading private education providers with campuses in Australia and abroad. ECA has a number of university partnership in Australia and overseas and offers high quality education to both international and domestic students. ECA is renowned internationally for the quality of teaching, academic expertise and research integrity.

What challenge were you trying to address with Enkonix?

Student loans is not always an easy concept to understand. Repayment amounts change based on the annual income and there are many factors that come into play. The tool we were creating would allow students to get a better idea of what repayments may look like per certain time periods depending on the income. Plus get additional information on how long it would take to repay the loan and what part of income would be spent on it.

What was the scope of their involvement?

Initially, we briefed Enkonix, letting them know what our goals were. They converted the initial brief into a mockup. Once we were completely happy with the mockup, the team went into the implementation stage.

Once the platform went live, we were able to make changes and suggestions. We worked together throughout the iterations. 
Enkonix team even made it possible for us to make changes from our side, so the final tool turned out to be very versatile.

What is the team composition?

Initially we had an in-depth discussion with Pavel and Artem, co-founders of the company. We then were assigned a very talented project manager, Andrey, whom we have been working with throughout the whole project.

We had another call with the founders after the completion of the project where we were able to share our feedback, obviously it was a very positive one. It is obvious to me that Enkonix is interested in what their clients think and they are committed to quality and maintaining excellent reputation.

How did you come to work with Enkonix?

Initially, we were planning to do a different project, and we reached out to Clutch to find a partner. We were put in contact with four agencies, including Enkonix. We had Zoom interviews with all 4 agencies plus a few more. While that main project was postponed due to external factors, we ended up working with Enkonix on a different project for ECA and its university partners.

What is the status of this engagement?

We worked together in November 2020.

What evidence can you share that demonstrates the impact of the engagement? 

We are very happy with the outcome of this project. They’re a team we’d like to work with again for bigger projects in the future. The team is quite professional, and they always listen to what we intend to do. They’re constantly asking us questions, making suggestions, showcasing current results, making sure we are on the same page all the time. The team is very attentive, and their main concern is quality.

So, in my opinion, Enkonix team went an extra mile (or maybe several miles) to get the best results possible. The final tool turned out to be even better than I envisioned.

How did Enkonix perform from a project management standpoint?

Enkonix were great. We had no issues at all, and they were very quick at getting things done. We had meetings at certain intervals to talk about the project along the way. 

We used a couple of tools during the implementation phase, including WhatsApp, Zoom, and Zeplin. 

What did you find most impressive about them?

Enkonix was very attentive to our needs. They were also proactive, making suggestions for things that could make our project better. The team is super quick, and they’re a more affordable choice than several other options. 

Our project manager was excellent — he’s a very professional person. We had no issues and were very satisfied. I would recommend Enkonix 100%. 

Are there any areas they could improve?

When I initially checked their website, I thought it was a little bit old school and not reflecting fully what Enkonix is capable of. It's when we had a presentation over Zoom, we saw their real potential. However, they have updated their website recently. Other than that, I can hardly think of any issues.

Do you have any advice for potential customers?

Let Enkonix know as much as possible about the project. Share your thoughts, goals, and vision for the project and make sure you tell about what you want to achieve as a result, your end goals. It’s very likely they’ll be able to come up with some great and creative ideas to achieve these goals. Drive, passion and proactive approach is certainly something you can greatly benefit from.

Introduce your business and what you do there.

I’m the founder of an AR/VR startup.

What challenge were you trying to address with Enkonix?

We needed an augmented reality application developed for B2B and geared toward designers, architects, and engineers.

What was the scope of their involvement?

Enkonix helped us bring our idea to life. Their team was in charge of delivering the sketches, coding, and other graphic aspects, including visual identity. They developed the iOS app from scratch, using Python and ARKit. Their team also worked on a logo and website to accompany the mobile app.

What is the team composition?

The project manager was our primary contact.

How did you come to work with Enkonix?

A lady told me about Enkonix and how well they worked with her colleagues. I contacted them and put them in contention with other development agencies. Our team decided to go with them because of their professional materials, their timeframe for the project, and budget.

How much have you invested with them?

We spent $55,000.

What is the status of this engagement?

We worked with them from May 2018 to September 2018.

What evidence can you share that demonstrates the impact of the engagement?

We started with a proof of concept to show it to select customers. The feedback has been good, and they commented on the design and how the app runs. We wouldn’t have those customers if Enkonix didn’t develop this application.

How did Enkonix perform from a project management standpoint?

Our collaboration was dynamic. We were in contact with the coders twice a week. The project manager was always available, making sure the development team followed our vision. Enkonix can come up with concepts and put their experience in to play. Communication was effortless; we used email and Slack.

What did you find most impressive about them?

Enkonix’s team is full of experts in design and development for various technologies. We didn’t have to rely on other partners to get work done. Their team is reliable and finds methods to make everything they do reality. We hope to continue our partnership in the future.

Are there any areas they could improve?

No, I’m pleased with what they delivered and how the project went.

Do you have any advice for potential customers?

Make sure to communicate with them twice a week.

Introduce your business and what you do there. 

I'm the owner of Status 418. I'm a subcontractor for different kinds of development projects.

What challenge were you trying to address with Enkonix? 

I don't always have the time to complete development projects myself. I hired Enkonix as additional muscle to help build a project for my client.

What was the scope of their involvement? 

Enkonix built a platform that allows a company to verify whether or not its purchased outdoor advertising placements are being displayed as expected. They primarily work in Django and Python on the backend, and Vue.js on the frontend. 

The platform allows agents to walk around a physical location, such as a bus stop, via GPS. Then they take a photo of the ad placement and upload it to the platform. They indicate whether the advertisement is displayed correctly, or if it is blocked or absent altogether. Enkonix continues to do maintenance and feature development as needed.

How did you come to work with Enkonix? 

I found them on Upwork. 

How much have you invested with them?

I spent between €30,000–€40,000 (approximately $34,000–$45,000 USD).

What is the status of this engagement?

Work started in October 2018 and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The platform was finished in January 2019. Enkonix did a really good job. They had a great project manager who was always one step ahead. As a developer myself, it was super helpful to have someone like that managing the project. 

How did Enkonix perform from a project management standpoint? 

Their team performed exceptionally well. They led most of the project management. I was just there to oversee some aspects of platform development.

What did you find most impressive about them? 

The communication skills of the project manager are most impressive. Communication is often difficult with offshore projects. Enkonix addresses that issue by hiring good project managers. Also, they really know their stuff in terms of technology. They know the best practices and their code is solid. I have no complaints. 

Are there any areas they could improve? 

No, nothing comes to mind.  

Do you have any advice for potential customers? 

Have a clear idea of what you want to build. Otherwise, there's room for interpretation on both sides. That ambiguity could cause delays in the project.

Introduce your business and what you do there.

I’m one of the managing directors of Oxyor. We provide training services within the finance sector.

What challenge were you trying to address with Enkonix?

Our product suite was becoming outdated, and we engaged Enkonix as a tech partner to modernize it.  

What was the scope of their involvement?

We had an initial two-day workshop with Enkonix in The Netherlands to gain a better understanding of our teams. We discussed our fundamental challenges and what the market looked like. That meeting gave our company a chance to understand our tech supplier better and decide whether we wanted to move forward. We were happy with how Enkonix prepared everything, so we continued with the engagement.

They made a breakdown of our work, timeframe, and prices, so it was clear what we could expect. We’re not IT experts, so we relied on them for changes in the solution and technology. Enkonix helped us choose the right technology by explaining the impact it would have on our price and future development.

They developed three parts of our product using Django Python. We have a lot of market trading and bank management simulations that they helped us with. They also built a portal where we can upload evaluation questionnaires and simulations.  

What is the team composition?

Their CEO acted as our project manager. We also worked with their CTO, a designer, some QA testers, and separate teams for front- and backend development. They defined and split the roles quite well. Depending on the phase, we held meetings with the project manager and the CTO, or just with the project manager.

How did you come to work with Enkonix?

We found Enkonix through Upwork.

How much have you invested with them?

The total cost for this phase has been above €50,000 (approximately $56,875 USD).

What is the status of this engagement?

We worked together on this phase from September 2018­–March 2019. We have many products here, and we’d like to continue working with Enkonix.  

What evidence can you share that demonstrates the impact of the engagement?

We were really content with what they delivered, in terms of the price-to-quality ratio. They also completed their work per our schedule. We’ve already deployed their questionnaire module to bank managers, and everything is working well.  

How did Enkonix perform from a project management standpoint?

They provided clear financial spreadsheets with budgets broken down per project, along with our progress. We knew exactly what our burn rate was. We had short meetings every Thursday, and if we needed to get in contact outside of that, we would have a quick Skype call or WhatsApp chat.

What did you find most impressive about them?

They’re proactive, and we’re thinking about establishing a more in-depth partnership with them. They’re experts in IT, and they can bring new ways of thinking in this area. We’re helping them position themselves as an IT expert in our country to provide new opportunities for them. Enkonix demonstrated a lot of experience and discipline. They have good developers and project management.

Are there any areas they could improve?

Their development team could improve its English skills, but the project manager picked up much of the slack in that regard.

Do you have any advice for future clients of theirs?

I would recommend working with them. Enkonix has high-quality specialists, and they have a lot of ambition. We’re glad to have found them.

Introduce your business and what you do there.

I’m the director of a training center for people to get their driving license. We provide classes and online courses that people can follow to prepare themselves for the national driving license exams in the Netherlands. 

What challenge were you trying to address with Enkonix?

We hired Enkonix for their development services. 

What was the scope of their involvement?

In the beginning, Enkonix helped us work on our CRM system, where we did all of our administrative work and client contacts. Then, at the beginning of the COVID-19 pandemic, we switched our focus to online courses. As a result, Enkonix built a platform where people could access the courses and watch videos about exam practices. Then, they integrated that platform into our landing page. 

At present, we work with two of their teams, who help us plan development projects ahead.

What is the team composition?

We’ve worked with a team of about 12 people, including front- and backend developers and product managers. If we face new challenges, we can increase team members. If there’s no need for extra development resources, we can decrease the team. 

How did you come to work with Enkonix?

Since IT services in the Netherlands cost much more than in other countries, we looked for a partner in countries like Belarus, Russia, and Ukraine. We tried out some companies and asked for demo projects. Enkonix was one of them, and they did what we asked. They were fast and communicated well, which gave them an advantage. 

After that, they came to our head office, and we gave them a task assessment. The project itself was big, and we didn’t trust companies right away. We first wanted to see their capabilities before giving them the whole project. Then, they made a demo and immediately showed results. After that, we signed the paperwork and started working with them. 

How much have you invested with them?

We’ve invested around €250,000 (approximately $300,000). 

What is the status of this engagement?

We started working together in August 2018, and the partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Generally speaking, our business has grown between 20%–40% yearly, and it’s impossible to say whether Enkonix is entirely responsible for that. However, IT is an important part of our business, so the team definitely has an impact on our revenues in the long term. 

In terms of work quality, Enkonix thinks beyond the job we give them. They don’t wait for an assignment; they try to understand our business, know our needs, and think as a true part of the company. Essentially, they’ve helped us improve our business by showing us how they run theirs. They also share their experience on the management level. 

How did Enkonix perform from a project management standpoint?

Enkonix’s project management is great, and their communication is clear. When we launch big updates, their product manager assists us while providing information to our team. In other words, they’re highly involved and try to help in any way they can. That’s a great part of their work. 

Moreover, we communicate with them in all possible ways. If we need to fix something right away, we call them via WhatsApp or Telegram. Normally, though, we plan meetings on Zoom, where we discuss our needs. On top of that, we can check what they’re doing on Trello and ClickUp. Overall, they’re truly transparent in their work. We can contact them directly, and they do their best to respond quickly.

What did you find most impressive about them?

Enkonix’s involvement differentiates them from other providers; they always try to understand our product and think along with the company. They also create clean code, which allows us to go in all possible directions in the future. Simply put, they’re an essential partner for our growth. 

Are there any areas they could improve?

No, there aren’t any. Our experience with them has been great, so I can’t think of anything they should improve. Nobody’s perfect, but they’ve worked perfectly for us so far in our engagement.

Do you have any advice for potential customers?

Trust their capabilities. It’s always difficult to give a company a responsibility that’s as huge as our project. However, Enkonix hasn’t let me down. They’re a responsible company, and they know what they’re doing. As a result, I don’t see any reason for you not to get involved with them or hire them.

Introduce your business and what you do there.

I’m a partner for an educational company in the Netherlands.

What challenge were you trying to address with Enkonix?

We work with a lot of different companies. We needed to establish a system for managing our students, courses, and website using the same technology and language. We’d started many years ago using different kinds of systems just to make it work. Now, we needed to rewrite it all into one stable system.

What was the scope of their involvement?

Enkonix developed a system for automatically managing our bookings. It uses microservices so that we don’t have everything in one big database. That was pretty challenging. They also redesigned our website and brought new features to it.

What is the team composition?

We had a designer, a QA tester, two backend developers, two frontend developers, and a project manager. There were 7–9 people involved in total, but some of them just handled small tasks.

How did you come to work with Enkonix?

We posted a request for developers on a website. We do that regularly because we’re always looking for freelancers and companies. Enkonix responded, and our discussion went well.

How much have you invested with them?

We’ve spent around $125,000 with them.

What is the status of this engagement?

We started around August 2019. We still work with them for support.

What evidence can you share that demonstrates the impact of the engagement?

We’d been searching for a proper company to have a long-term relationship with for years. It’s hard to find professional developers like Enkonix that can help us come up with better business solutions. Enkonix has a good structure. Their team tries to understand everything about our business in the first step rather than working on individual tasks. 

How did Enkonix perform from a project management standpoint?

The project manager is one of the smartest managers I’ve worked with. The whole flow was properly organized. I have a million things to do, so it was nice to know that the PM was actively engaged in the project without constantly messaging him.

What did you find most impressive about them?

I’ve worked with around 30 different companies; Enkonix stands out through its overall structure and processes. I can give them a task and not worry about it. They think ahead and come up with better options than what we had. 

Are there any areas they could improve?

Enkonix sets the bar really high for themselves. If we give them a task, they want to do it perfectly. However, sometimes, we’ll take less than perfect if it gets done a bit faster.

Do you have any advice for future clients of theirs?

Clients should take Enkonix’s advice. They’re an experienced team, and they’ll give lots of feedback that you should take into account. They think differently than non-developers, and they think of the long term.

Introduce your business and what you do there.

I’m the CTO of Janala, a startup that provides free education on various services. We’re creating an educational platform where people can access different kinds of educational content depending on their interests.

What challenge were you trying to address with Enkonix?

We needed a company to develop the web platform from scratch. As a startup, it’s not our daytime job and we can’t invest all our time into the platform.

What was the scope of their involvement?

They built our web platform including the front- and backend and UI/UX, from scratch. In their proposal, they said they would start with the UI/UX design and then move toward the frontend development. While working on that, they coded and develop the entire look of the platform.

Then they moved onto the backend, which allows communication between the frontend and the database. They built everything from the database to how users interact with the website. The platform allows users to log in, watch videos, and share on social networks.

What is the team composition?

We primarily interacted with the project manager. Through him, we met several teams, including one UI/UX person, two frontend developers, and four backend developers.

How did you come to work with Enkonix?

I found them through Clutch. We had interviews with representatives from several companies, including Enkonix. They outlined a proposal that detailed the services they would provide a working plan. Then we accepted their proposal.

How much have you invested with them?

We spent $25,000.

What is the status of this engagement?

We worked together from December 2020–March 2021.

What evidence can you share that demonstrates the impact of the engagement?

The project was very successful. We were very focused on results and how the project was progressing. They built according to our specifications.

How did Enkonix perform from a project management standpoint?

They budgeted their time well and delivered according to schedule.

This wasn’t my full-time job, so we had to work around my work schedule. On top of that, I live in Switzerland, they’re based in Poland, my advisor is in the US, so it was difficult to set a time that worked well for all of us.

To manage our time more effectively, we set a time and date for each meeting and used email to communicate regularly.  We held a weekly meeting with the project manager on Zoom. He explained exactly what they had done each week by showing it live on the website.

What did you find most impressive about them?

They were able to build quickly. We’ve had experiences with other teams who took a long time to complete their projects. Enkonix is very responsive and delivered in the timeframe they promised at the beginning.

Are there any areas they could improve?

They didn’t do anything that bothered me.

Do you have any advice for potential customers?

Hire them. Our experience was absolutely wonderful. They were able to deliver everything we needed based on the budget we had. Sometimes we asked for something extra and they told us exactly how much it would cost. I would recommend working with them.

Introduce your business and what you do there.

I’m the owner of an online marketing company. I work alone and don’t have any employees. Instead, I hire other companies for the work I have.

What challenge were you trying to address with Enkonix?

I needed to create an automatic link building service for one of my projects. It was something I'd seen on the internet before; but since I can’t program myself, I was looking for someone to build it for me.

What was the scope of their involvement?

Enkonix developed the platform; it’s a website with a tool built into it. Their team is using different technologies. They started with AWS for hosting. Now, they’re using Django for the back office, as well as some other technologies I’m not familiar with. They showed me what they use, and it all sounds logical.

The project began with a conversation with the owners of Enkonix. I explained every detail to them, and it was actually difficult because I was basing my description off of something I had only seen. I told them all the needed requirements, but it was hard to build the solution from scratch. The Enkonix team took my information and derived a plan to build everything. The details of the plan were even more than I expected.

After that, we started on the designs. Enkonix made the process easy because they handled all the design work themselves. Afterward, we moved onto the technical part of building out the designs. This was the hardest part because everything had to connect with one another and it took some time.

What is the team composition?

Upon engagement, I met with two people in-person and three people online. There’s a group of designers and developers that are working on the project. I have an account manager who I communicate with, and he delivers the projects to the developers and designers.

How did you come to work with Enkonix?

I was looking for a developer and posted my task on Upwork. Enkonix replied, and we took it from there. A lot of companies applied but Enkonix really stood out to me. We met in-person because they have an office here in Amsterdam. I explained the project details to them, and they looked at the example I saw online. I’m glad I selected them because, in the end, it all worked out.

How much have you invested in them?

I’ve spent between $50,000–$100,000.

What is the status of this engagement?

The ongoing project started in September 2019. Now, we work together on a regular basis, but not as much as before.

What evidence can you share that demonstrates the impact of the engagement?

The platform’s base and specifications are all developed and finished. Overall, I’m really happy with the design because it looks better than my competitor’s, and that was the goal. Not to mention, Enkonix was really fast in implementing the design phase.

The quality of their work has been good from the start. Enkonix quickly provided resolutions for any problems we faced. I ended up with a completely functioning tool and backend for me and the users. This is very important because for now, I’m handling all marketing efforts to obtain new users.

Now that I’m working with the system, I get a lot of user feedback. Users have to register and then they can access the tool. Often times, there are extra things that need to be built or changed. If things aren’t working properly, I will hear about it. So far, I don’t have any complaints about usability. All-in-all, the solution is really good and my users like it too.

How did Enkonix perform from a project management standpoint?

They shared some tools that allow me to check on the project progress. Also, I have weekly Skype calls with my project manager where we discuss project status. Personally, I didn’t find it necessary to receive daily updates about the project; a weekly update was enough for me. Things are working well between budget and fixing issues, so I’m ok with the frequency.

What did you find most impressive about them?

Enkonix’s communication has been really good. I’ve been working in online marketing since 2004 and have used many other companies. This was the first time that a company really understood what my project was about.

Enkonix is detail-oriented. Their team went out of their way to provide extra features that I didn’t think of. It’s difficult to find a company that’s in control, communicates well, and is an effective listener. Enkonix is all of those things plus they transformed my ideas into a working tool.

Are there any areas they could improve?

No, I can’t think of anything. In the end, I paid a lot of money. I’m paying a big price for the service I get, but then again, I’m getting really good service. It’s worth the money, but it’s still a lot of money in the end.

Do you have any advice for potential customers?

One thing that’s important is the type of communication coming from your side. Communication needs to be present because it keeps the project going. If you communicate with Enkonix on a daily or weekly basis, you can move forward with the project you’re helping build. That’s something I’d recommend to anyone who wants to hire them.

Introduce your business and what you do there.

We create custom games for companies. Those games are meant to give teams a simulated experience to further team bonding or resolve issues in the future. We also perform some gamified assessments. We put hiring candidates through psychological tests and assessments.

What challenge were you trying to address with Enkonix?

We had a homemade software package in place for tracking people on different subjects and tasks. It was a bit outdated and not adaptive enough, so we hired Enkonix to develop a newer version.

What was the scope of their involvement?

Enkonix developed our web-based system. We have a database for collecting data in the backend and a dashboard. I work in the background, between the head of our company and Enkonix, to make sure all requirements are translated into technical terms. It was influential in the early stages to make sure that was communicated while building the framework.

What is the team composition?

That very much depends. On average, there’s a team of five people. We had two developers, a QA tester, a frontend designer, and our main point of contact. Our main contact is a manager that handles quality control. Once, we asked for an extra feature a few days before the launch, and our team went up to eight. We’re also in frequent contact with the owners.

How did you come to work with Enkonix?

We were referred to Enkonix by someone who worked with them, developing financial software with simulation components. Our contact thought we would be the perfect fit because of their experience. We ended up having consultations with them, talking over how it was supposed to look.

We assumed there would be a language barrier since they’re based in Ukraine, but there wasn’t. We were able to see how capable Enkonix was before deciding to develop the new software with them.

How much have you invested with them?

We’ve invested between $50,000–$100,000.

What is the status of this engagement?

We had initial consultations with them in either June or July 2019. The development began that August.

What evidence can you share that demonstrates the impact of the engagement?

The impact was enormous.

Before, we had to bring our laptops with the system on them, which was difficult when the system needed to be used by 30 or so people that also needed it installed. Now, we have a web link, and everything is taken care of in the background. It’s currently operational only within our internal team, but we’re building it to become a SaaS in the future.

We were also reliant on one developer, which involved things not working out at times. With Enkonix, we made it clear how each setting worked, and we started from scratch. Their team made it clear how to use everything, so we were never surprised. Whenever we had a question, they were available.

With the new system, we can make a game or simulation, and either delay it or put it forward at any time. We’ve been able to reduce labor, and the user-friendliness of the UI has very much improved. It reduces the amount of effort needed to set up a simulation.

Whenever there’s a new feature, their team completes it within a test environment. We can identify any missing features or tweaks needed. They comply with our wishes, pushing it to the production server, where we can work with our clients. If there’s a quality issue, it’s only on the test server. It’s always handled before it reaches our clients.

How did Enkonix perform from a project management standpoint?

Using Jira gave us access to their backlog. We can see their hours, what they’re working on, and any issues. We can prioritize certain issues for resolution as well. It allows us to see the entire flow and all of the priorities. Jira makes the managing of the development very simple and clear.

When we have a new request, we can see how they enter it into the system after a meeting, and whether it’s in-line with what we requested. If it isn’t, we can give them a heads up about what needs to be changed.

What did you find most impressive about them?

When we first launched the project, their company heads traveled to us to see the system in action. That showed their dedication to the project.

When we requested something urgently, they’ve had a few all-nighters. Their team worked through the night to have it delivered by the morning, so we could have our simulations run smoothly.

Are there any areas they could improve?

Even though we understand each other, I sometimes get a feeling that they don’t discuss a few things thoroughly enough. While it works out using Jira and having back-and-forths, I feel like they could ask more questions.

Do you have any advice for potential customers?

They’re kind people that are great to get along with. My advice would be for the client to have a plan ready to allow them to start working immediately. It’s important to have a vision and not put together the plan as we go along.