Enkonix

What evidence can you share that demonstrates the impact of the engagement?

The impact was enormous.

Before, we had to bring our laptops with the system on them, which was difficult when the system needed to be used by 30 or so people that also needed it installed. Now, we have a web link, and everything is taken care of in the background. It’s currently operational only within our internal team, but we’re building it to become a SaaS in the future.

We were also reliant on one developer, which involved things not working out at times. With Enkonix, we made it clear how each setting worked, and we started from scratch. Their team made it clear how to use everything, so we were never surprised. Whenever we had a question, they were available.

With the new system, we can make a game or simulation, and either delay it or put it forward at any time. We’ve been able to reduce labor, and the user-friendliness of the UI has very much improved. It reduces the amount of effort needed to set up a simulation.

Whenever there’s a new feature, their team completes it within a test environment. We can identify any missing features or tweaks needed. They comply with our wishes, pushing it to the production server, where we can work with our clients. If there’s a quality issue, it’s only on the test server. It’s always handled before it reaches our clients.

How did Enkonix perform from a project management standpoint?

Using Jira gave us access to their backlog. We can see their hours, what they’re working on, and any issues. We can prioritize certain issues for resolution as well. It allows us to see the entire flow and all of the priorities. Jira makes the managing of the development very simple and clear.

When we have a new request, we can see how they enter it into the system after a meeting, and whether it’s in-line with what we requested. If it isn’t, we can give them a heads up about what needs to be changed.

What did you find most impressive about them?

When we first launched the project, their company heads traveled to us to see the system in action. That showed their dedication to the project.

When we requested something urgently, they’ve had a few all-nighters. Their team worked through the night to have it delivered by the morning, so we could have our simulations run smoothly.

Are there any areas they could improve?

Even though we understand each other, I sometimes get a feeling that they don’t discuss a few things thoroughly enough. While it works out using Jira and having back-and-forths, I feel like they could ask more questions.

Do you have any advice for potential customers?

They’re kind people that are great to get along with. My advice would be for the client to have a plan ready to allow them to start working immediately. It’s important to have a vision and not put together the plan as we go along.

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work is good. They address any bugs or issues we encounter, which is very important for us. They have a lot of experience, and they focus on finding solutions for us. The team is proactive, reasonably priced, and knowledgable. 

How did Enkonix perform from a project management standpoint?

We use GitHub and Jira, where we can see exactly how they’re spending their hours. We’ve never had a debate on what they were doing or what price we had to pay. It’s a transparent process. The project management is straightforward, proactive, and efficient, despite working remotely.

We’re based in the Netherlands, and they’re based in Kiev, with offices in Dublin and Germany. They’ve traveled to the Netherlands to meet with us several times.

What did you find most impressive about them?

They’re a trustworthy company. The work to produce the highest quality work, and they share our ambition for the project. They have really capable people in their team and are keen on new technologies. 

Are there any areas they could improve?

Sometimes, there was a language barrier, but that has improved since we first started working with them.

What evidence can you share that demonstrates the impact of the engagement?

We’d been searching for a proper company to have a long-term relationship with for years. It’s hard to find professional developers like Enkonix that can help us come up with better business solutions. Enkonix has a good structure. Their team tries to understand everything about our business in the first step rather than working on individual tasks. 

How did Enkonix perform from a project management standpoint?

The project manager is one of the smartest managers I’ve worked with. The whole flow was properly organized. I have a million things to do, so it was nice to know that the PM was actively engaged in the project without constantly messaging him.

What did you find most impressive about them?

I’ve worked with around 30 different companies; Enkonix stands out through its overall structure and processes. I can give them a task and not worry about it. They think ahead and come up with better options than what we had. 

Are there any areas they could improve?

Enkonix sets the bar really high for themselves. If we give them a task, they want to do it perfectly. However, sometimes, we’ll take less than perfect if it gets done a bit faster.

Do you have any advice for future clients of theirs?

Clients should take Enkonix’s advice. They’re an experienced team, and they’ll give lots of feedback that you should take into account. They think differently than non-developers, and they think of the long term.

What evidence can you share that demonstrates the impact of the engagement?

We were really content with what they delivered, in terms of the price-to-quality ratio. They also completed their work per our schedule. We’ve already deployed their questionnaire module to bank managers, and everything is working well.  

How did Enkonix perform from a project management standpoint?

They provided clear financial spreadsheets with budgets broken down per project, along with our progress. We knew exactly what our burn rate was. We had short meetings every Thursday, and if we needed to get in contact outside of that, we would have a quick Skype call or WhatsApp chat.

What did you find most impressive about them?

They’re proactive, and we’re thinking about establishing a more in-depth partnership with them. They’re experts in IT, and they can bring new ways of thinking in this area. We’re helping them position themselves as an IT expert in our country to provide new opportunities for them. Enkonix demonstrated a lot of experience and discipline. They have good developers and project management.

Are there any areas they could improve?

Their development team could improve its English skills, but the project manager picked up much of the slack in that regard.

Do you have any advice for future clients of theirs?

I would recommend working with them. Enkonix has high-quality specialists, and they have a lot of ambition. We’re glad to have found them.