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We help partners like you develop, design, and launch advanced web applications.
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- "Top B2B Companies in California of 2020"
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- "Top B2B Companies in California of 2018"
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headquarters
Focus
Portfolio
Doyle, California State University, Northridge, United Oil, MilkJarCookies, Natural Curiosities, Pick My Solar, Conduit Transcriptions, City Gov Jobs, Clear Start
iS Clinical
Innovative Skin Care, found themselves in this position recently. Fortunately they were able to adapt and redevelop their online business to fit the new online shopping demands of their customers.
We began with a Microsoft Great Plains software integration but with a global health crises, together, we had to rethink our strategy. The result was a Magento multi-store system that turned their company into a more efficient and scalable business.
AdishianLaw.com
Since 2003, Adishian Law has earned local and national traffic on their blog, but their once tidy web data reached overwhelming levels. The time spent adding or editing content was taking longer than it should. Web managers, users, and blog readers felt the negative effects from the data overload.
There were too many internal pages to sort through, too much data to load for a user, and articles too hard to find. Something had to be done, and that’s where Endertech came into the picture.
The purpose of the project was not only to restructure and upgrade the website, the owner also needed his site to be easy to maintain and grow. For a website that produces content regularly, it was important to create templates to use when adding new pages and posts.
This simplifies the process down to nearly a drag-and-drop method when creating new content for the website. The templates also minimize the possibility of future errors, like mis-categorizing new content, and data creation. Templates help manage data and maintain consistency in the long run.
Their team can more easily manage rich content creation that helps optimize brand awareness, expert law input, and increase client leads, without all the icky issues of data management.
FFO Home
FFOHome.com is a 60+ location business who’s Shopify based website required a good boost along with other custom integrations.
The custom integration was not only to collect data, but develop communication lines between sales and inventory channels.
To gain efficiency within the multi-store infrastructure, several tasks were necessary.
- Storis Implementation
- Shopify and Storis ERP Integration
- Shopify Fulfillment Automation
Their new custom ERP integration helps manage in-store pickups, exchanges, refunds, cancelling sales and fraud prevention.
Overall, this custom integration helps to bring real-time updates across their regional locations and warehouses, which increases efficiency, reduces costs and improves the customer experience. Plus, the Shopify and Storis integration creates more reliable data, empowering local and regional managers to make better and faster decisions.
Capital Coders
Capital Coders is an impressive example where business process management software provides a solution to technical setbacks inside a private software network. What does this mean?
Even with their success, through data collection of their own, they found a lot of time was being spent in certain sections of their workflow and was costing them unnecessary delays.
The new virtual environment of templates now leverages macros, which means programming longer tasks into shorter sequenced steps, but with the same output. Also, the addition of hotkeys is also an enhanced feature. Hotkeys are shortcuts on the keyboard that complete a function at the touch of a button.
After our combined efforts, we implemented a new user management system for personnel in all levels of their work process. From the moment recent chart lists are imported, coders have a new virtual workspace that speeds up their work and increases accuracy, while it provides Auditors and Super admins a centralized location to mitigate managerial tasks.
California State University, Northridge - CSUN
The career center was dealing with a piecemeal site, which means it was put together using different technologies as they gradually added features.
The new site needed:
- Connection with CSUN’s student database
- Interactive career profiler
- Secure log-in access
- Color-coded design across all career applications
With all the years of generating new content and data, the tasks of organizing, transferring, modifying, and finally placing everything inside the site was a colossal project.
Our Drupal developers developed code to properly import the CSV files inside the Drupal module and gave it a set of guidelines to identify each of the columns inside the CSV files.
Ultimately, easily identifiable data can be requested and found much faster when a specific action is processed by students, staff or other web applications. This structure also gives any developer a manageable environment to create and perform tasks necessary for new functions to be added or tied to the website.
CSUN’s career center now offers a higher-quality, and interactive resource making them a leader in today’s career counseling standards.
City Gov Jobs
Web development project for an online searchable database that included a Stripe subscription model and a marketing campaign to gain traction.
The major problems facing public sector hiring managers and new talent are repetitive actions that take you from site to site entering the same account and job information. The goal was to break existing virtual barriers for job seekers and city hiring managers alike.
To make this possible, we implemented the use of Symfony and MySQL. These technologies help with organizing and sorting data, while producing faster results when using search tools inside and outside the site.
CityGovJobs provides a valuable resource for a segment of the labor market. Making good use of properly grouped data inside the website, we started a Google campaign to increase traffic and subscribers that increased organic traffic by 1,600%.
After years of planning and researching, our client has seen his vision of an online job database come true. The website has solved factors in the hiring process by featuring automated functions that speed up actions for users on both sides. The site can house massive data and is built to sustain exponential growth.
Drive Solutions
Drive Solutions, a company that sells aftermarket hard drives, data transfer kits and computer memory cards to private and public parties across the globe was in need of new web development services for their ecommerce business.
In the development of the new parts-finder website, there were specific SEO drawbacks to deal with. With the previous data sets, when customers went to search engines to find answers to computer parts, Drive Solutions’ products wouldn’t always match customers’ search queries.
Drive Solutions overcame the tech hurdle of a lagging website by upgrading to a Magento parts-finder website, remapping and transitioning data while leveraging AMASTY extensions to further customize product list and details. Revamping the website highly increased the functionality for the company and their customers.
Conduit Transcriptions
Solving Conduit’s problems relied on customized developments to cloud-based speech recognition software (Rev.ai) that can introduce and expedite the work process inside a custom user interface.
The process of converting audio files and integrating speech recognition software into a custom web application presented many hurdles for Conduit.
For Conduit to be able to grow and take on more clients, nearly all stages of their workflow needed to be updated. This included updating their API integration software connected to third party speech recognition software, the output quality of Transcription Pages, the dashboard for users and managers, and security controls to protect records and client data.
Customizing their workflow of audio-to-text conversions, quality transcriptions, manager and user interfaces, and automated updates and secured files, allows Conduit to provide speedy, accurate, and secure work with a higher guarantee to their clients.
Wig Salon
Cataloging thousands of wigs into detailed options was unsuitable under their previous platform. Therefore, WigSalon sought a custom Magento 2 upgrade to solve the data and ecommerce difficulties for their business.
After analyzing the existing product data, it was clear a complete data transformation and migration was necessary for a pristine custom upgrade. To correctly transfer tens of thousands of products to the new site, a custom backend architecture was necessary.
The custom Magento theme design that included data refactoring and web extensions, made shopping and data tracking faster and easier. WigSalon has minimized the time required for small, but necessary tasks like product labeling, inventory and accounting. The custom Magento upgrade and backend architecture brought the ecommerce business up to date and to its maximum potential.
Clear Start
For ClearStart it was more important having features fit their already established product and brand theme. Our recommendation: simplify. Focus only on the features necessary to allow productive use of the website.
ClearStart’s major concern was finding a company to trust given the short deadline. Through our consultation, we established a trust that led us to inspect developer details, and plan the project accordingly. We took the results of our analysis and compared it to their wishlist. This helped us give them a better expectation of what needed to be done, (and what they could do) before their time-sensitive launch. Our analysis gave more comfort and appreciation for an achievable MVP product.
Leveraging Endertech’s expert use of the Liquid template language, our team added functions in the code to make custom changes. We aimed for the desing themes to further connect the user experience with the brand. Something that ClearStart cheered for from the beginning. The designs included custom names, descriptions, and hashtags to be displayed uniquely across multiple pages of the site. Leveraging the knowledge of the template language, Endertech accommodated and maintained these crucial design requests. Overall, maintaining full design control over small elements was the distinction ClearStart needed to stand out from other brands in the market.
HD Buttercup
When HD Buttercup approached Endertech, they had a clear vision: a revamp of their website in order to better track sales, keep tabs on inventory, update products, and maintain their customer databases between their online store, and Enterprise Resource Planning (ERP). After the initial planning phase, Endertech knew exactly how to get this done, and created a plan to execute.
This project focused on a Shopify and Storis integration. The hub where all activity moves between Storis and Shopify is made possible by the custom built middleware that lives’ in the cloud. With their new website, many of their business processes were automated or simplified. The day-to-day tasks are completed faster and more accurate to coordinate data and inventory amoung all the locations.
Stronger Faster Healthier
Established in 2010 with a defining purpose of Stronger Faster Healthier, SFH came to Endertech wanting to enhance their user’s experience. At the top of SFH’s checklist, they set out to achieve compounding sales growth, introduce a customer loyalty program and improve on a store-locator function that focuses on a premiere retail partner.
Our project with SFH focuses on building customer loyalty by combining the Magento platform with extensions from Swell Rewards and Aheadworks Store Locator.
The newly built functions give SFH the capacity to learn current customer data and make informed decisions on strategy, product launch, and market trends.
Doyle
Doyle’s operations worked efficiently, so whatever was done couldn’t interfere with employees’ existing activities. But unlocking years of data constructed in a non-standard way would require exporting it as-is and then normalizing it–that is, structuring it in a more standardized, logical, and streamlined way. The tasks for the front-end website were to modernize it, make it easy for managers to update editorial content, and adapt it for mobile.
Beginning with a period of consultation to understand the client’s business, objectives, and competitive pressures, Endertech transformed the data structure for access by Drupal 8, the latest version of the robust and flexible content management framework. The design team created an entirely new, mobile-friendly UI with an emphasis on imagery and ample white space to eliminate clutter and immerse the user in an elegant, high-end web experience. The site architecture lets visitors find what they’re looking for easily and pages load instantly, despite the heavy use of images. In addition, managers can now easily modify and control site content.
Laundromat For Sale
With more businesses using a subscription-based e-commerce site, new technologies in payment processing have emerged. The solution here was to customize Stripe and implement Sonata Bundle for Bill’s subscription business.
Stripe supports proration payments out-of-the-box. Where it needs customization, is when the administrator needs to collect payment at the time of upgrade by a subscriber. This change called for Endertech Stripe API developers to carryout. Collecting the prorated amount upon Upgrade is something that Stripe has no built in support.
This allows customizing the payment system for your online store to set features that compliment your overall strategy.
Natural Curiosities
Natural Curiosities sells high-end reproducible art concepts to wholesale buyers. When they came to us their accounting and fulfillment practices were out-of-sync with the growth of the business causing a backlog in order shipments. With an eye on aggressive growth over the next several years, Natural Curiosities needed a partner to help them streamline their online business, integrate with their back office and fulfillment – after they reimagined and revamped the forward-facing customer experience with their e-commerce store.
Using the Magento e-commerce platform, we configured a fully-functional online store optimized for mobile and ensuring it was efficient and responsive. We redesigned the look and feel of the site, optimizing for the customer experience, and assisted with the import of all their product data. Once that was done, we trained their staff on catalog management, customer set up, and order processing. Post deployment, we are helping them achieve their long-term vision by analyzing their back office systems and making recommendations on how to improve their operations.
Since launching the new and improved version of their site in May of 2015:
- Reached 6-figure revenue within first few months of being live.
- Improved site page speed.
- Improved search engine visibility for critical search terms.
- Increased their efficiency by 50%.
United Oil
To date there have been many solutions and systems we have built for United Oil and their 130+ stations that have become a part of the daily fabric of their operations. All these solutions have come to save their employees and the company time and money as processes that were once laborious chores performed with carbon paper and pencil, became digitized.
Each solution has been born from Endertech's talented and insightful business/technical minds collaborating with UO’s managers and employees to understand their current processes, their data needs, and working together to invent new computerized processes that eliminate waste and free up resources. Some of our custom-built software solutions have saved UO from seven figure expenses that would have otherwise been incurred by outside vendors with pre-packaged industry solutions.
Endertech's custom software products have saved UO countless man-hours over the years, while improving communications to remote locations and with customers. Our web-based approach have all but eliminated deployment costs since no special software is needed at remote locations. In these cases, we’ve built the software, perfectly tailored to UO’s needs, for a fraction the cost of "off-the-shelf" proprietary industry software.
Endertech - Software Development Company
Milk Jar Cookies
Many businesses go through growing pains with their sites since they start being roadblocks instead of assets to their business. Choosing the right platform is a crucial first step in creating a system that is tailored to your business needs. The first Milk Jar Cookies site was stuck on a platform that wasn’t quite equipped to grow with their business.
Magento 2 offered standard e-commerce features out of the box that were already more robust than their previous platform(Drupal, a CMS system). By using the Magento 2 Platform, our team was able to open up the possibilities of creating more robust customizations and integrations to other services like ShipStation that helped speed up and grow their business.
Honey Bee Health
Endertech deemed the new Magento 2 platform to be appropriate for the Honeybee Health business model. Magento 2 is an advanced, flexible, open-source platform that we customized to match the client’s needs in areas such as membership subscriptions, search functionality, autocomplete, and checkout features. Magento 2 was deemed superior for this project than any of the popular software as a service (SAAS) platforms because some of the elements Honeybee Health desired cannot be done natively on those other shopping platforms.
Due to regulatory control in this vertical the client found it very desirable to work with a domestic development partner. Working with a US based agency also allows for easier and more fluid communication along with a reduction of hassles and delays that typically come when working with resources in another part of the world, including time zone misalignment and language nuances.
Hana Shirt Co.
Hanashirtco.com is one of Endertech’s longest enduring clients, and their website was created by our agency back in the day using our original ecommerce framework. As ecommerce and the web in general grow as an industry, so do the parameters by which all successful websites are judged. As such, The Hana Shirt Company was ready to commit to a mobile responsive website with an updated design.
The design team chose a minimalist approach towards HanaShirtco.com’s redesign. One which remained simple, stable, and beautifully compelling, all the while the underpinning Magento 2 core was significantly expanding its functionality as part of this holistic redesign undertaking. Our devs used a blank vanilla theme approach to this project, kind of like starting on a blank slate and brought a new design to life.
Other customizations included the option of adding product identification numbers and shirt sizes to their invoices if requested by the client for easy order fulfillments and follow-ups.
Math Exercise
Math Exercise is committed to using internet technology to deliver math tools that also encouraged the use of paper and pencil to improve math skills.
A database cataloging and facilitating distribution of workbook materials, the logging and tracking of each child’s performance, and providing to subscribers access to those items would all occur online.
The core of ME is of course its materials. Subscribers are provided access to math workbooks containing problem sets and their accompanying answers.
Such a PDF security solution was achieved using a modified version of PDF.js. The result is a JavaScript based PDF viewer as opposed to the traditional Adobe Reader browser plugin.
ME is somewhat of a traditional E-commerce business (i.e., workbook materials are the “product”) but it also provides services via a web application (i.e., a student’s performance can be logged and tracked). As a result, website speed was very important since it equated to how “fast” ME would be serving its customers.
A well designed and developed start up website resulted from the collaboration of MathExercise and EnderTech. Although its a hybrid of E-commerce, web application service and content distributor, the site still provides “speedy” service to its subscribers. It also provides varying levels of access to a database of printable (but not downloadable) workbook materials to several categories of subscribers.
United States Artists / Hatchfund
The site envisioned by USA Projects (“United States Artists”) began as a social network for artists to connect and interact. It evolved into a crowdfunding site for artists to connect their projects with organizations and individual donors to obtain the necessary monies to bring them to fruition.
The collaboration of USA Projects, Endertech, The Propellant Group and Distinc_ resulted in a well-designed and developed Crowdfunding site with Social Network functions. It effectively connects artists, arts groups, philanthropic organizations and individual donors on various levels. From matching the parties at the campaign funding stage to subsequently connecting donors and artists for updates on how the project is progressing. And for the non-profit Hatchfund.org, much needed economic efficiencies were realized by the use of open source technology (Symfony) and scalable server space (Amazon AWS).
Pick My Solar
Pick My Solar is an online platform for homeowners to get hassle-free bids from solar panel installers – and learn about the process of going solar. Pick My Solar engages a network of trusted installers who bid on the solar projects that come in through the online bid generator.
Max and Chris from Pick My Solar came to us seeking to redevelop the infrastructure of their website in order to increase efficiency and better scale their business. Pick My Solar already had a marketing site, but they needed to build an online workflow for both people searching for solar panel installation and solar panel installers wanting to bid on jobs.
Using Symfony, the leading PHP framework, Endertech engineered registration workflows for homeowners and installers, a solar energy calculator to assist with the lead generation process, and a bid analysis engine to automate the matching of homeowners to installer bids. Plus, Endertech configured the server environment to be highly available, durable, and scalable to ensure that downtime was at a bare minimum and monitored at all times.
Since deployment of the new Pick My Solar site with its Bid Generator, installer marketplace, and back-office systems:
- Thousands of visitors have used the bid generator.
- Site visits have grown more than 60% over the last six months.
- Pick My Solar has seen a steady increase in homeowners looking for solar bids.
Bakon USA
Thanks to a successful collaboration Bakon USA’s objectives have been achieved with a well designed, visitor friendly site. It is representative of Bakon USA’s North American presence, provides them control over content in a user friendly manner, and most importantly generates leads for potentially convertible customers. Its prior site was unnavigable and only generated a few random leads. The new site produces an average of 6 leads per day.
Bakon USA and the EnderTech team continue to collaborate to grow and improve the site. Currently in development is a project to add a product configurator. Visitors would be able to “play” with the various options available for Bakon products. For example, seeing the affect of adding a liquid syrup pump to a jelly glaze sprayer. The more time that a potential lead spends on Bakon’s site playing with product options, the better the chance of converting them into a customer.
“It’s really fun to see that even over a weekend we’re getting requests for quotes from the site. Our business is essentially open during the weekend even though we’re not there. And when we receive requests from all over the world, it makes us feel that there’s a borderlessness to our online presence.” Luc Imberechts, Bakon USA President
Reviews
the project
Website Development for Wholesale Manufacturer
‘‘They’re always prepared.’’
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the digital marketing director of a wholesale manufacturer of plants and life goods. We sell to independent garden centers wholesale, and we also do e-commerce directly to consumers.
What challenge were you trying to address with Endertech?
We started a plant and life goods e-commerce back in 2020 when everyone was looking to update their home due to the COVID-19 pandemic. We were on a site that was a mix between WordPress and Magento 1, and we wanted to invest in a new platform and website.
What was the scope of their involvement?
Endertech developed a website with better availability, messaging, and a nicer-looking platform. They migrated everything to Magento 2 and also helped us to identify data that needed to be transferred. They advised us on what pages needed to be moved over and streamlined our online availability through marching our ERP with the new platform.
The site launched in December 2020, and we currently use them for ongoing development work.
What is the team composition?
We’ve been working directly with two people from their team; Gabe (CEO) and Sheila (Senior Developer).
How did you come to work with Endertech?
We researched for different agencies, processed an RFP, and decided on Endertech because they seemed to have the expertise and working style that we were looking for.
How much have you invested with them?
We’ve invested $150,000–$200,000 with them so far.
What is the status of this engagement?
We started working together in April 2020, and the engagement is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Our conversion rates have improved by 50%–70%. Our website traffic has also increased by 15% — those are two metrics that we’re looking at right now.
How did Endertech perform from a project management standpoint?
They’re good in terms of communication. We have weekly calls, and they’re always prepared. We strictly reach out to each other via email and phone calls.
What did you find most impressive about them?
Their work style, communication, and Magento expertise are what distinguishes them from others.
Are there any areas they could improve?
I think they can dive deeper into specifications at the onset of the project to avoid missing any steps.
Any advice for potential customers?
Be thorough about the scope of the project to understand it and make sure that every detail is covered.
the project
Sales Management Integration for Outdoor Furniture Retailer
“Endertech was honest and straightforward.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the COO of Today’s Patio. We’re a retailer of high-end and designer outdoor furniture and accessories.
What challenge were you trying to address with Endertech?
We wanted to integrate our website with STORIS, the point of sale system we use. There’s a feature called eBridge for integration, and we needed a partner to help us implement it.
What was the scope of their involvement?
Endertech researched WooCommerce, the platform that our website is built on, and how to do the integration that we needed. They developed a middleware, which is a piece of software that acts as a translator between the two systems.
This software is an API structure to help WooCommerce and STORIS communicate with each other, transferring information like inventory, sales records, and notification of completed sales. It takes the information from each system and translates it into understandable language for the other.
What is the team composition?
Gabriel (Founder & CEO) and Willem (Lead Backend Developer) were our main contacts. In the beginning, we had some interaction with another person regarding writing up the project map.
How did you come to work with Endertech?
Endertech was highly recommended by STORIS. After a few phone calls with them to discuss the project, I was impressed and felt comfortable hiring them. They were extremely organized and offered a fair price.
How much have you invested with them?
We spent around $30,000.
What is the status of this engagement?
We worked together from September 2020–February 2021. Now, Endertech provides support to us whenever an issue pops up.
What evidence can you share that demonstrates the impact of the engagement?
The integration was launched in February. The software worked as intended, and it has been transmitting information between the website and STORIS. The impact on our staff was huge — we eliminated several manual processes.
Thanks to the integration, managing inventory of more than 8,000 SKUs, processing order entries, notifying when shopping cart orders are completed, and other tasks are now automated. Our staff can now focus on helping people rather than managing the website. The product had high quality. It was exactly what we needed and more than what we expected.
How did Endertech perform from a project management standpoint?
Endertech’s project management was great. They came up with a plan of attack and stuck to the script. They kept us apprised of updates, challenges, struggles, and hurdles, and they offered constant communication and transparency.
They thoroughly researched any issue that arose to find a solution. However, there were some delays on both sides, causing the project to take slightly longer than expected.
What did you find most impressive about them?
Endertech was honest and straightforward. Honesty is extremely important to me; I need the truth, good or bad, to help me make better decisions. The team gave me that from the start. For example, they let us know that they hadn’t done a WooCommerce integration before and that they needed to research it and figure it out. They made plans and adjusted them when necessary throughout the entire project.
Are there any areas they could improve?
Endertech’s pricing could be lower, but it was definitely well worth the service and product.
Do you have any advice for potential customers?
Work as hard for them as they will for you. Follow through on your side to deliver everything they need. The quicker and more thorough you are, the more efficiently Endertech can work for you.
the project
Magento Web Dev & Design for Art House & Design Studio
“They are very easy to work with, and they’re clear about what their objectives and capabilities are.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the owner of an art house and design studio, and we’ve been in operation for 20 years.
What challenge were you trying to address with Endertech?
We started our business by doing tradeshows. As the internet evolved and websites became platforms for commerce, we invested in a website.
We had an existing website, but its style was outdated. We realized that we needed a foundational website that would be solid and professional.
What was the scope of their involvement?
We hired Endertech to build our website on Magento 1, and that is what started our business relationship with them about 11 years ago. They provided comprehensive web services, from designing the site to actually building it.
We worked very collaboratively on building the site. I had an idea of what I wanted, but it took their expertise to unfold what was in my mind and turn that idea into a reality.
Their team presented us with a functional website that is the backbone of what we have today. Last year, we upgraded to Magento 2. They’re currently helping me build a new company.
What is the team composition?
When we initiated the partnership, I believe we worked with just about every member of their team at the time. About 6–7 people were involved.
My main contact is Gabe (CEO). Then, I also work with Jonathan (E-Commerce Project Manager).
How did you come to work with Endertech?
I wanted to hire someone who was based in California so that I could meet with them in-person. When I was looking for local web developers, Endertech appeared in my search.
What is the status of this engagement?
Our work together began around 2010. It took about 8–10 months to launch the initial website.
What evidence can you share that demonstrates the impact of the engagement?
In terms of statistics, we’ve seen a dramatic increase. We’re known in the home furnishings industry for having a high-end website. We created the website with Endertech early enough for the payoff to be successful.
How did Endertech perform from a project management standpoint?
I’d give them a 10/10. We typically communicate via email and phone calls.
What did you find most impressive about them?
Endertech’s team is very solid. They’ve been together for a long time. I’ve worked with the same people over the last 5–6 years. There is an ease of communication — they know I need to keep it human, so we’re able to communicate with each other on a very easy basis. I also trust them.
Are there any areas they could improve?
In my regard, I don’t think so. Their service is what they provide. They are very easy to work with, and they’re clear about what their objectives and capabilities are. I’m very pleased in that sense.
the project
Web Dev & Accessibility for Higher Education Career Center
“Endertech’s superb personnel is impressive.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I work at Cal State Northridge’s Career Center where I am the project manager for an online career development program called CareerLink.
What challenge were you trying to address with Endertech?
Our career development website had a web presence that was somewhat outdated in appearance, structure, and presentation of content. We were using a Ruby on Rails framework, and we were eager to move in a direction that provided university staff with more independence and flexibility when managing and growing the website.
There was a tremendous amount of data that needed to appear in an organized fashion on the backend while appearing simple and seamless on the front-end. We were also looking to design our website in a way that better reflected the purpose of our career development program and incorporate the latest web technology. Once the website redesign was complete, we needed someone to host and maintain the site and also be available to resolve any accessibility and technical issues.
What was the scope of their involvement?
Endertech made design suggestions based on the desired look and feel of each website section, the types of content that needed to be integrated, and the function and features that needed to be developed or replicated from our previous website. Endertech developed wireframes based on our discussions and implemented the agreed-upon designs.
Endertech recommended a Drupal platform for this data-heavy project. They imported large amounts of data into the Drupal CMS and structured the content in a way that made it easy to manage the content on the backend. They developed three browse features and a sitewide search, making content easy to find on the frontend of the site. Endertech embedded an interest assessment into the site using an API and connected the website to the university’s secure authentication system with single sign-on capabilities. They also developed a cloned staging website, which made it possible for the Career Center staff to review the product as it was being developed.
For the past two years, Endertech has been hosting this website and resolving technical issues. Their most recent work was resolving various accessibility issues that were brought to our attention by CSUN’s Universal Design Center who conducted accessibility and usability tests across various browsers for our website. We received a report documenting the accessibility problems, and Endertech reviewed the report and provided cost and timeframe estimates. Endertech resolved these issues in phases over the last two years.
What is the team composition?
During the design phase, Endertech’s team consisted of a creative director/project manager and a designer. At times, a backend developer was brought in to add insight and address concerns.
During the development phase, the team involved a creative director/project manager and backend developer with a hosting specialist brought in at times.
What is the status of this engagement?
The redesigned website launched in 2018, and we continue to utilize Endertech’s services to host the website and address upkeep, maintenance, and technical issues as need.
What evidence can you share that demonstrates the impact of the engagement?
Endertech developed a highly beneficial, cost-effective, easy-to-use, interactive website with a responsive design that supports our team’s needs. As a result, more students have engaged with our website than ever before, and we have received glowing feedback on the new website. Drupal, their CMS recommendation, has proven to be effective and has addressed most of our needs so far.
How did Endertech perform from a project management standpoint?
The design phase took longer than expected, but, looking back, I think that our original timeline was unrealistic given the large scope of the project. When making changes to the launch date, the key players came together to review the project scope, discuss what still needed to be done, and agreed to a new launch timeline.
Between the design phase and the development phase, our main point of contact with Endertech, the project manager, left the company, and we were assigned a new project manager, who we had little experience with. This was anxiety-provoking at the time, but I’m glad this change happened as I am thrilled with Juan (Creative Director), who I am working with today.
Also, having access to Jira has been very helpful. I use Jira to see the progress of specific issues and know when issues are ready for us to test on the staging and live websites.
What did you find most impressive about them?
Endertech’s superb personnel is impressive. Juan, the person I am in routine contact with, is attentive to our needs, easy to communicate with, and transparent. Working in higher education, this is exactly what we were looking for. When issues do arise, he is sincere in resolving them in a reasonable timeframe and manner.
Are there any areas they could improve?
Unexpected costs can arise, and this can be challenging for a company that is on a fixed budget.
Do you have any advice for potential customers?
Ask a lot of questions upfront so that you have a good understanding of how Endertech operates. When Endertech provides you with project estimates, ask them if it includes project management costs and deployment time. If you ask those questions upfront, this will provide you better clarity as a client.
the project
Custom Cloud Dev for Business Consulting Firm
"Endertech understood our vision and deployed exactly what we needed."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the operations manager of a consulting firm, California New Business Bureau.
What challenge were you trying to address with Endertech?
We were old school and dealt mostly with paper files. We didn’t utilize a network or online system to host our documents. We contacted Endertech to come up with an application that would allow us to become a paperless company. The goal was to make our operations more efficient and provide better customer service.
What was the scope of their involvement?
Endertech created a custom application that allowed us to access our files and documents. Their team built a cloud for us. They initially created an application that involved simple data inputs. Their team evolved that system into our network. The network allows us to download all of our documents. Our three satellite offices can access this network too, which allows us to communicate and obtain required documents. They’re currently working out any glitches.
What is the team composition?
We work with about 2–3 people from Endertech.
How did you come to work with Endertech?
I found them through a web search. Based on their reviews, we decided to call them. We gave them a summary of our goals, and they came back with an idea to help us.
How much have you invested with them?
So far, we’ve spent about $32,500 on their services.
What is the status of this engagement?
We started the relationship in October 2017, and it’s ongoing. This will be a long-term partnership.
What evidence can you share that demonstrates the impact of the engagement?
Our goal was to make our operations department more efficient by getting away from thousands of files. We obtained that goal. Their solutions made our jobs easier and more efficient. Endertech’s solutions allow us to access documents on demand. When clients call, we search their business name and know exactly what’s going on with their case.
How did Endertech perform from a project management standpoint?
Their team easily facilitates everything for us. It’s been wonderful. When I have a question, they're quick to answer. Their team assists us with everything we may need.
What did you find most impressive about them?
Endertech understood our vision and deployed exactly what we needed. They made materials more accessible, which made us more efficient. Their team’s attentive to our needs.
Are there any areas they could improve?
No, I’m satisfied. We’re a happy customer.
Do you have any advice for potential customers?
We were clear about our needs, which Endertech satisfied. Communicate your needs well so Endertech can meet them.
the project
Custom API Integration for Branding & Design Agency
"I feel that they understood our challenges and had experience addressing similar issues."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I work for a branding and design agency. I’m the director of client engagement.
What challenges were you trying to address with Endertech?
One of our clients is a furniture retailer and we were launching a new e-commerce website for them on Shopify. We needed a partner who could do the API integration between Shopify and the client’s ERP.
What was the scope of their involvement?
They helped create a middleware between the two APIs so that they could pass data back and forth. Their team worked directly with the client’s IT team and occasionally liaised with our developers.
What is the team composition?
We worked with Gabe (Founder & CEO) and Willem (Lead Backend Developer) primarily. There was also another developer that supported them.
How did you come to work with Endertech?
We found them online and saw that they had a case study on their website where they did a similar API integration project.
How much have you invested in them?
We invested about $100,000 for the initial engagement.
What is the status of this engagement?
We started working together in March 2020. They completed the API integration in June. However, they’re providing ongoing support for new projects.
What evidence can you share that demonstrates the impact of the engagement?
The system that they designed works very well and as intended. We’ve identified more updates that weren’t in the initial requirements, but they were great in implementing new functionalities.
How did Endertech perform from a project management standpoint?
They were good to work with from a project management perspective. It was casual but effective.
What did you find most impressive about them?
They built the solution we needed in a situation where we were pretty stressed about how the solution would come together. They were able to connect the dots and make it work for us. I feel that they understood our challenges and had experience addressing similar issues.
Are there any areas they could improve?
There could be rigor around testing and project management. At the end of the day, everything went well and was completed, but we didn’t see their workflow during the process. If their team continues to grow, it would be beneficial for them to hire someone dedicated to project management.
Do you have any advice for potential customers?
Have the whole team on the call during requirements gathering because then each team member will have all of the necessary information.
the project
Custom Software Dev for Language Services Provider
"The feeling of knowing what was going on with our investment at all times was unparalleled."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a program manager at Conduit Transcriptions, a transcription services provider.
What challenge were you trying to address with Endertech?
We handle audio transcription, and we were operating on a legacy platform that was extremely manual. We had to upload audio files to a server, then a transcriber would be assigned to it via FTP.
We brought in an AI speech-to-text program that automated the transcription process, but we brought Endertech on to work on the file assignment portion.
What was the scope of their involvement?
When we brought Endertech on board, we had a big-picture idea of what we wanted to accomplish with the solution, and the team helped guide us through the particulars to accomplish it.
Endertech ended up developing a platform that allows us to attach an audio file to a particular task using webhooks, or API integration. It pushes that audio file to the AI transcription platform and the audio is returned as a rough speech-to-text draft.
The system then pulls that draft back into the platform and notifies the project manager that the file is ready to be assigned. From there, the project manager assigns the task to a particular individual, who is then automatically notified via email.
The transcriber will clean up the audio and, once they’re finished, save the work, which notifies the project manager that the final product is ready to be delivered to the customer.
The platform takes care of all of the formatting, no matter how particular and complex.
What is the team composition?
In total, we interfaced with four people. We primarily worked with two individuals, but others were involved at various stages. Cheyne (Senior Project Manager) was my main point of contact.
How did you come to work with Endertech?
We were talking to three or four different companies, but I had the opportunity to go to Endertech’s office and meet the team in person. They had a good idea of what we wanted to accomplish without us having to fill in too many details, which other providers didn’t, so we decided to partner with their team.
How much have you invested with them?
We spent between $50,000–$200,000.
What is the status of this engagement?
The project took place from November 2019–April 2020.
What evidence can you share that demonstrates the impact of the engagement?
Endertech’s solution has automated our transcription process in its entirety. The amount of time we’ve saved is enormous—tasks that previously took 13-14 hours to complete now take about two. It’s just amazing.
How did Endertech perform from a project management standpoint?
Cheyne was incredibly responsive. When we were in the beta phase of testing and something went wrong, we would reach out to him and feel confident he would reply within just a few minutes. He kept us well-updated during our weekly status meetings, providing all the information we needed to know about the current sprint and objectives. The whole process was extremely transparent; we knew what was going on at all times.
What did you find most impressive about them?
Their responsiveness really stands out. The feeling of knowing what was going on with our investment at all times was unparalleled. Endertech kept up with the schedule and met every objective we set.
Are there any areas they could improve?
I have no complaints. The whole process was great.
Do you have any advice for potential customers?
If you’re local, meet with Endertech in person. The face-to-face interaction makes a big difference as far as being able to communicate expectations.
the project
Web Dev & Migration for E-Commerce Site
“Their way of talking and treating the customer definitely stands out from the crowd.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the owner of a company called Wigsalon.com, and we are the world’s first true click and pay e-commerce company.
What challenge were you trying to address with Endertech?
The biggest challenge was presenting our wig options in all of the possible colors they come in, so we worked with Endertech to migrate our website from Magento 1 to Magento 2 in order to address that challenge.
What was the scope of their involvement?
Our initial site was set up improperly, so we didn’t have things like colors as possible configurations for products instead of attributes of the products themselves and reorganizing the backend architecture allowed us to upgrade most of our features in order to make them more user-friendly. They have also recently started to run AdWords for the site as well.
For the most part, we handled the design components of the project on our own. Their team handled the migration, as well as customizations for the website so that the site would fit our particular needs much better than just getting the out-of-the-box solution.
What is the team composition?
We primarily interacted with two lead members of their team, but there were at least four others working on the project in the background.
How did you come to work with Endertech?
I originally found them through a Google search. I had worked with a few other individuals before them, none of whom quite worked out, so when I started talks with the Endertech team I was really encouraged by their transparency and apparent competence.
How much have you invested with them?
The total project cost came to $50,000.
What is the status of this engagement?
We started working with them in November 2019, and we’ve launched a draft of the site, but we are continuing to fine-tune and upgrade it as we go.
What evidence can you share that demonstrates the impact of the engagement?
I don’t have a lot of specific evidence so far, but we have seen a very reduced impact from the recent downturn so I’m confident that the site is working well for our customers, which means it’s working well for us.
We’ve had occasional issues, but anything we find they have fixed completely and immediately without fail. The fact that we’re doing ok in times like these is the best performance indicator I could have hoped for.
How did Endertech perform from a project management standpoint?
Their project manager made a huge difference in the success of our project. He was always available for us to talk to and to work through the various difficulties we were facing, which was really important in our ability to arrive at a final product that met all of our needs.
The timeline was a little bit delayed from what I had been targeting originally, but it was understandable given the scope of work that I requested. We primarily communicated with them via phone or in-person meetings throughout the work.
What did you find most impressive about them?
To a certain extent, programming is programming. As long as you have a legitimate organization, you’ll get the result you want in the end. However, their way of talking and treating the customer definitely stands out from the crowd. Their team made the project enjoyable to work on and helped us feel like partners rather than a strict contractual relationship.
Are there any areas they could improve?
I don’t know if there’s anything particular that they could have done differently. My only wish was that the project could have gone faster, but given their other clients and the circumstances, that isn’t really a realistic expectation.
the project
Web Development for Recruiting Company
"I appreciated the joint meetings on-site to overcome challenges during the process."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the founder/general manager of CityGovtJobs.com LLC.
What challenge were you trying to address with Endertech?
We were looking to develop a website that allowed city governments to post jobs with a service option for free. It also had to allow job seekers to search or submit interest in future job openings. The unique aspect of the site is that job seekers would be able to search for job titles that may not be open, but, when there was an opening, the job seekers would be alerted. It allowed job seekers to be more proactive in looking for jobs they were best qualified for without spending too much time monitoring postings.
What was the scope of their involvement?
They built the website from scratch, but we had a prototype to communicate the specifications and functionality we required. We went through the scrum process to develop stories, which constituted the specification for a new contract and a new website to be built. Symfony and MySQL make up the backend and Bootstrap supports the frontend. Our project management software was Jira. There was also a design phase, culminating in the Jira specifications.
What is the team composition?
I work with about five different people. Gabe (Founder/CEO, Endertech) and Noeme (Senior Developer, Endertech) are the two heads of the project.
How did you come to work with Endertech?
Due to previous experience with developers that ended poorly, I spent quite a bit of time searching for a developer. I developed a document of qualifications and interviewed 7–8 different companies before deciding on Endertech. I was most comfortable with their staff, their facility, and the work samples they provided. It seemed like a good fit, and the pricing seemed affordable for the project I was looking to develop.
How much have you invested with them?
We’ve between $100,000–$200,000.
What is the status of this engagement?
The project began in March 2018 and is ongoing. We just renewed the retainer for support services.
What evidence can you share that demonstrates the impact of the engagement?
The design phase was very creative in terms of formulating designs and an interface that were efficient, functional, and easy to understand. The challenges that arose during the development phase were minimal in terms of making the designs work, and we didn’t have to make any significant changes.
A thorough design phase with Endertech helped contribute to a well-defined project and good cost control upon entering the development phase. The end product didn’t have as many bugs as I had experienced with previous developers. There are new tools and frameworks to make it easier, but Endertech also did a good job of minimizing the number of serious bugs/flaws that can occur in a database intensive website. I was impressed. Once we did acceptance testing, we found a few non-functioning issues, but they were quick to identify and solve them.
How did Endertech perform from a project management standpoint?
They are a small company, 15-20 people on staff, and they did a very good job for their size. I appreciated the joint meetings on-site to overcome challenges during the process. Endertech is exceptional at face-to-face meetings, as well as being open to ideas and suggestions. They helped contribute to the formulation of the design and product. We had changes around the time of launch, but we sat down to review the scope of the changes and cost assessments and came to an agreement. They managed them within the timeframes they put forward.
What did you find most impressive about them?
Their coding was pretty good and relatively bug-free for database-intensive websites. If there were problems, they were very sincere in working through them in a reasonable manner from cost and timing standpoints. Gabe (Founder/CEO, Endertech) is very open to considering ideas for software. He is a thinker and contributes to the concept, helping to formulate ideas with the business and translate those ideas into software functionality with a UI that makes sense. A lot of companies don’t have offices or meeting rooms; Endertech has both of those things. That was something I was looking for: a place to work through problems face-to-face with actual people.
Are there any areas they could improve?
They had some staffing changes, and the design was a little slower process. From what I’ve seen of recent work projects, they have some good design staff that has improved some of their productions.
Do you have any advice for potential customers?
For smaller companies starting out, I definitely recommend considering Endertech. They handled pretty much anything I threw at them in terms of database functionality and getting that work into a web interface. I highly recommend their services. They can handle some good-sized projects. With the smaller company comes great personalized consulting services and prices that aren’t nearly what you’d pay with some other companies.
the project
CRM Dev for E-Commerce Sales & Marketing Co
"They provided hands-on attention at the leadership level, which you don’t get from other companies."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the co-founder and CEO of BrandJump. We’re an e-commerce sales and marketing company so we work with manufacturers in the home furnishings category to help them sell their products through key Internet retailers.
What challenge were you trying to address with Endertech?
We needed help both internally and externally. Internally, we wanted a solution to organize our client and retailer data as well as our marketing calendar to drive the events. From an external standpoint, we wanted our clients to view their profiles and information by logging into a portal.
What was the scope of their involvement?
Endertech developed an internal CRM that also serves as a client portal from scratch. They built a comprehensive database of different information related to our clients and mutual customers. Their team also made it accessible by individual logins for each one of our clients so that they had visibility into what was going on in their e-commerce business.
What is the team composition?
There were two people from Endertech in every meeting: Gabe (Founder & CEO, Endertech) and a develope. They co-managed the project. I believe there was one other person that was working on the project who I’ve never contacted.
How did you come to work with Endertech?
My business partner knew Gabe through a leadership group. We had a general idea of our challenges, which were articulated to the Endertech team. They suggested a solution quickly.
How much have you invested with them?
We’ve spent over $100,000 on the project.
What is the status of this engagement?
We started the project in the fall of 2018. They’ve brought the product to the finish line, but we have an ongoing retainer with Endertech to enhance the platform continuously.
What evidence can you share that demonstrates the impact of the engagement?
Every single one of our clients has been extremely appreciative of the unique platform Endertech built. Our clients wanted to have deeper insights into what we were doing for them on a daily basis and this is beginning to solve that problem. It has given our customers more access to information. We’re happy and will continue to work with them to improve what we’ve created as we get more feedback from clients.
How did Endertech perform from a project management standpoint?
We met every two weeks to go through our wish list. Their team helped us figure out how to take our ideas and turn them into a product. Endertech has been professional. Even though they’re developers at heart who speak a totally different language, Endertech has done a good job of speaking in layman’s terms.
What did you find most impressive about them?
Their team’s extremely bright. Endertech has been proactive and engaged. They have driven me. It has been nice working with the owner of the company directly. They provided hands-on attention at the leadership level, which you don’t get from other companies.
Are there any areas they could improve?
No, not really. We intend on continuing this relationship and don’t have an end date in mind.
Do you have any advice for potential customers?
To make the best use of their time, know your business needs and be able to articulate them so that Endertech can provide a solution that makes sense from a development standpoint.
Endertech’s efforts helped the client’s business increase their conversion rates by over 50% and their site’s traffic by 15%. They lead a communicative project, always prepared for the partner’s needs. Their work style and expertise are also key for this successful engagement.