Emvigo Technologies Ltd

BACKGROUND

Please describe your company and your position there.

I am the MD & CTO of Glu-CX Limited. SIMPLIFYING CUSTOMER EXPERIENCE - END TO END We specialise in bridging the gap between the Partner, Customer & Vendor, growing organisations while delivering true value through driving Adoption and realising true ROI.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emvigo Technologies Ltd, and what were your goals?

We required a solution that would identify Vendor incentive opportunities, process the results and drive our users (Resellers and Distributors) to engage with their customers to deliver results.

SOLUTION

How did you select this vendor and what were the deciding factors?

We considered in house development, and designed the original PoC version, but we needed to outsource to a professional company that understood the requirement. We selected Emvigo Technology after looking at many comparative organisations and felt that their professionalism and past projects were closely aligned.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed an AWS based solution, using almost all of the AWS stack. This has helped us to scale the deployment across the globe, ensuring that we adhere to Data retention and Data sovereignty laws.

How many people from the vendor's team worked with you, and what were their positions?

20+ From full stack developers, UI designers to Scrumm Project Managers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our software is being used by some of the worlds largest multinational companies, all of which have renewed for a second year with 5 and 6 figure annual subscription fees. That's the best measurable outcome.

Describe their project management style, including communication tools and timeliness.

Emvigo always clearly define the scope and meet the deadlines. Jira is used extensively to manage the project and deliverables. We have never had an issue with scope creep and have been very pleased with the Scrum based PM style.

What did you find most impressive or unique about this company?

We have a dedicated team to work with. They have become part of our business and we see them as working with us and not for us. Even though they are many thousands of miles away. None of the other supplier would have worked in this way.

Are there any areas for improvement or something they could have done differently?

We have both had various issues with each other! But they were all addressed professionally and promptly. These ranged from defined timelines not meeting our expectations and us not being able to dedicate enough time with their team for them to meet their timelines. This is common in any project delivery.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and CEO of INPLASS. We’re a startup serving the hospitality industry. We’ve developed a concept for a hotel operations management system that enables guest engagement and staff and management coordination.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emvigo Technologies Ltd?

We needed help with custom software development for our product. I had the concept in 2017, so I did market research and found a big demand for it. I hired some vendors and worked on development for about two years, but there were many errors.

SOLUTION

What was the scope of their involvement?

Emvigo has helped us with our web platform and a couple of applications for hotel guests and staff. The team has worked on the SaaS product, and they’ll build more products and modules for it.

What is the team composition?

We work with around six people, but we’re mainly in contact with the CEO, COO, and CCO.

How did you come to work with Emvigo Technologies Ltd?

They were referred to me. When I found them, they understood the concept and were equally passionate and fascinated about the product.

How much have you invested with them?

We’ve spent between $250,000–$300,000.

What is the status of this engagement?

We started the project in March 2019 as a pilot. In March 2020, it became a full-fledged project, and our engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re the best of the best. Emvigo knows what they’re doing and keeps a good relationship with their clients — they treat us as partners. They also have a great team. They understand the requirements and are flexible to go to any extent to succeed.

How did Emvigo Technologies Ltd perform from a project management standpoint?

We have a dedicated team on the project; They’re responsive and available, so we don’t have any difficulties with them. We can contact them if we have any issues, and they help us even after office hours.

We typically communicate through regular meetings.

What did you find most impressive about them?

Their professionalism is outstanding. They've found alternative platforms to find a better place to work. Also, they find knowledge to improve our efficiency and productivity.

Are there any areas they could improve?

No, there are none. We had some issues with some junior employees in the beginning, but now the team is perfect.

Any advice for potential customers?

I’d highly recommend them; they know how to treat their clients.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at an alternative credit score company. We use alternative data such as currency traits and behavior insights of smartphone data.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emvigo Technologies Ltd?

We wanted to build a platform from the ground up to facilitate a frontend UI integration with our end clients' platforms that would fit into their already existing user journeys. Additionally, we wanted an intuitive dashboard that would allow our clients to log in and easily digest quite complex data, which would also deliver the data to clients in real time. This would enable them to facilitate a customer journey as part of their existing or new credit scoring process for whatever financial products they offer.  

We needed a technology partner because we had very limited internal resources, so we decided to outsource our entire tech team.

SOLUTION

What was the scope of their involvement?

Emvigo is developing our platform. First, we conducted a six-week discovery phase to define what we wanted to do with the platform. Teammates from Emvigo and our internal teammates participated in many workshops to ascertain what our immediate bill should look like and then define the consequent short, medium, and long-term roadmaps. Once this was all defined and built into the agreement, we built the project plan utilizing relevant tools and then defined our requirements and milestones. 

Subsequently, they started building the platform based on our briefs, starting with the infrastructure and architecture. The team has reviewed, adapted, and changed the platform based on additional learnings through development. We’ve conducted additional workshops with some early adopters, and Emvigo has worked based on that insight and built it into early versions of the platform.

The team has completed version one, which is an amalgamation of our internally-defined requirements and adopter feedback. As for technologies, AWS, MongoDB, and Confluence are the primary tools for the backend architecture. The team has also used Jetpack.io, Sentry, Amazon CloudWatch, and a broad range of infrastructure services. They’ve built the frontend using React and have also used Kotlin and Python — the latter for data science models. 

What is the team composition?

We’ve worked with about 10–15 teammates from Emvigo; we’ve had people drop in and out of the project at different times. 

How did you come to work with Emvigo Technologies Ltd?

I knew about them because I’d worked with them in another business. Since I knew they’d be able to do a good job based on our previous experience, I recommended Emvigo for this project. 

What is the status of this engagement?

We started working with them in October 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Emvigo delivers to a very high standard; without them, we wouldn't have a business. Moreover, they've proved to be highly adaptable and helpful in providing recommendations. Their senior infrastructure engineer has been particularly valuable from a consultancy perspective, offering guidance and advice on best practices. 

How did Emvigo Technologies Ltd perform from a project management standpoint?

We use the Agile methodology, so we don't work with traditional deadlines. Instead, we work based on iterative build and design. The team has kept all the timelines and estimations. If they don't deliver or feel like they've made a mistake, they endeavor to provide additional resources to bring the product back into the expected timeline. 

We use Microsoft Teams to communicate because it integrates quite well with tools like monday.com and Jira, providing a one-stop shop in communication channels that we can then segregate through QA, development, release, post-release, and documentation channels. 

What did you find most impressive about them?

I'm impressed by Emvigo's work ethic and project delivery. If they know something is critical for our short-term success, they work as true partners instead of an offshore organization that demands more money to get something over the line. Emvigo goes the extra mile to get things done because they can see the medium-to-long-term benefit of the tasks. 

Are there any areas they could improve?

Although they're not the cheapest outsourced service provider, we get what we pay for them — they're one of the best. 

Do you have any advice for potential customers?

Clearly define your requirements and spend time scoping what you want to achieve. Equally, understand that iteration is a part of software development, and Emvigo is very good at waterfall delivery and amending within the constraints of agile delivery. Listen to their advice; they're very experienced and knowledgeable individuals.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a smart meter investment company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emvigo Technologies Ltd?

We hired Emvigo to build an asset management and tracking system. Initially, I had an existing system that I built by myself, but it met only the bare minimum of requirements. As a result, I engaged Emvigo. 

SOLUTION

What was the scope of their involvement?

We started with a blank sheet of paper and then designed a solution based on my explanation of the industry. I also gave Emvigo a description of how I built my own tracking system. From there, the next stage was to design the actual system and build it. 

At present, they’ve built the backend of the system. They’re now in the process of building the system’s frontend. For context, our business owns smart meter assets, which track serial numbers and other identifiers that record the meters’ locations. 

Further, our meter assets are used to measure gas and electricity. The product’s journey starts in our warehouse, and it’s then shipped to a storage facility. From there, an engineer installs it in a house. Sometimes, the product gets uninstalled for various reasons. When that happens, it has to undergo a reverse logistics process — it comes back to us for checking, testing, and redeployment. The system we’ve built with Emvigo tracks the assets throughout that entire journey. 

In parallel, the system also tracks other aspects associated with the meter asset, such as the energy supply; this is required for billing purposes. It also tracks the firmware version of the assets. The frontend that Emvigo is currently developing provides easy access to all of that information for anyone who wants to look them up and cross-check details. 

Moreover, the tracking system is mainly a web app, but the team has also built a mobile app specifically for repatriation and triage, which are a part of the asset’s journey. If assets come to a repatriation facility, the end user can scan the serial number of the assets using the mobile app and identify their owners. It’s only available on Android. 

What is the team composition?

We’ve worked with a total of around 12 people from Emvigo, but the core team consists of seven people. These people include developers and project managers. 

How did you come to work with Emvigo Technologies Ltd?

I got in touch with Emvigo via Upwork, and I partnered with them because they not only had development capabilities in India but also had a presence in the UK.

What is the status of this engagement?

We started working together in January 2020, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of Emvigo’s work is second to none; it’s fantastic and I’m truly pleased with it. They’ve achieved everything we need. 

How did Emvigo Technologies Ltd perform from a project management standpoint?

Emvigo’s project management is good. Part of our development process has been driven by our customer’s requirements, and in hindsight, our customer has been quite poor in setting their requirements. As a result, after we’ve built something that met their original requirements, they’ve requested further changes. 

We’ve managed to implement those changes, and the Emvigo team has been quite flexible in adapting their solutions to meet our client’s requested changes. To communicate, we use emails and WhatsApp. I’m not their primary contact in our company, however. 

What did you find most impressive about them?

The most impressive thing about Emvigo is their ability to listen and understand our requirements. They also have the ability to learn about an industry they had no prior exposure to while building a great system. 

Are there any areas they could improve?

No, there aren’t any. 

Do you have any advice for potential customers?

Put yourself into the engagement. To illustrate, I’ve invested a lot of time upfront to educate them on our requirements. I personally think I’ve done a good job at that. Our engagement and the product we’ve developed reflect that. 

BACKGROUND

Introduce your business and what you do there.

We are a software solution provider, and I am the CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emvigo Technologies Ltd?

We needed a custom software that could support organizations as they engage external vendors for service delivery purposes.

SOLUTION

What was the scope of their involvement?

We provided Emvigo with the design, and they went on to develop an Azure solution with an AWS managed blockchain. They used Microsoft for the frontend and built functionalities that could allow our clients to manage their statements of work and delivery of service over a standardized platform. Their team was in charge of testing the software, and they currently actively maintain it as well as iterate on it.

What is the team composition?

There were 12 people assigned to the project.

How did you come to work with Emvigo Technologies Ltd?

We had been making inquiries on a vendor platform when Emvigo approached us directly. They forwarded an offer that stated that they would operate at a fixed price. We felt that it aligned with our budget and our approach, so we took them on for the development project.

How much have you invested with them?

We’ve invested $300,000.

What is the status of this engagement?

We started the engagement in July 2019. We have an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Emvigo has delivered on time and within budget. Everything has gone as planned, and the team has successfully managed and deferred certain items that have not been met. If I were to quantify it, I would say we are 95% satisfied with their work.

How did Emvigo Technologies Ltd perform from a project management standpoint?

They’ve done well in terms of project management. All of my expectations have been met. We normally communicate and do daily standups via Microsoft Teams. 

What did you find most impressive about them?

What distinguishes Emvigo is their willingness to adapt and their ability to be very agile with their approach.

Are there any areas they could improve?

No, nothing stands out to me. They’ve provided exactly what we needed. I don’t feel as though we’re missing anything. 

Do you have any advice for potential customers?

Have a very clear range of requirements and be prepared to communicate with the Emvigo team on a regular basis. They’re very responsive, and you can rely on them to responsibly correct any issues with the solution.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CTO of a shipping company that runs a shipping and logistics website. The company is based in Switzerland and we import goods from Germany.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emvigo Technologies Ltd?

I needed a platform where customers could subscribe and order goods from Germany that they can’t typically obtain due to Switzerland's local regulations. 

SOLUTION

What was the scope of their involvement?

Emvigo Technologies has been a key partner in building our platform on WordPress from scratch. They’ve done the web design, content creation, backend development, AWS server set up, and Cloudflare security. In addition, we’re now working on several upgrades to the platform to make it easier to use.

What is the team composition?

I think there have been between 5–8 people involved in the project. The team scales up whenever we have pressure to reach a deadline. Ultimately, we have about five people, including someone in charge of project management, front-and backend development, and design. 

How did you come to work with Emvigo Technologies Ltd?

My partner had a contact in Dubai and this person referred Emvigo Technologies to us. I also searched on Google and reached out to my network. We ended up with a list of 5–6 companies and went through two selection and quotation phases. They won because they were extremely detailed, professional, and went beyond our expectations in terms of deliverables during the tender process. 

How much have you invested with them?

We’ve spent over $25,000.

What is the status of this engagement?

We set up the contract and in July 2020 and the platform was complete by March 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Emvigo Technologies has built up the business for us because without the platform we don’t have a business.

We ended the platform 3–4 months behind schedule, but it wasn’t entirely their fault. I think they underestimated the modules, but we also had a lot of change requests. However, it wasn’t a critical issue for us because we didn’t have thousands of customers yet. We managed to run the business and adjust to the platform on the go.

How did Emvigo Technologies Ltd perform from a project management standpoint?

We use Google Sheets and communicate through email for status updates and approval requests. For smaller requests and exchanges, we use Skype. We also have weekly meetings for discussing progress and any other details that we can’t cover in emails or messages. 

In the beginning, it wasn’t clear who was managing the project. I believe they didn’t have resources available at the time, but things got better once they assigned a project manager. We implemented three phases for the project management: development, testing, and production. Emvigo Technologies didn’t have that in place either. In the end, the project started to work well and the results became better — they’ve improved a lot.

What did you find most impressive about them?

Emvigo Technologies is a committed team that works quickly and delivers on par with expectations. They acknowledge the fact that the world isn’t perfect, so if there are any mistakes, they work hard, even overnight or on weekends, to get things done. Additionally, their CEO and CTO are always easy to reach.

Are there any areas they could improve?

The team could be a bit more experienced and come up with ideas that could contribute to the overall functionality and flow of the platform. The structure that we have today took a bit of time to achieve. 

Any advice for potential customers?

Onboarding a project manager from the very beginning and spending time with their team to understand the whole purpose of the project from A-to-Z will make sure that everything goes well.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a B2B SaaS start-up focusing on executive communications

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emvigo Technologies Ltd, and what were your goals?

Our start-up has designed an MVP product, and was looking for an engineering agency to create the cloud-based webapp and go live. The MVP is a communications platform targeting the leaders and executives of companies, which enable them to keep up to date with strategic developments without spending excessive time.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had spoken with no fewer than 10 prospective partners, in Eastern Europe and India. It was their sense of professionalism and the high quality example projects that separated Emvigo from other agencies. They were patient in the follow-up conversations, as we had to postpone the MVP build phase. We kept in touch throughout the period while the MVP was re-designed. When the MVP was ready for build, they came up with a sensible proposal in terms of costing, timeline, milestone and warranty. This helped us lock them down as our partner of choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project involves both frontend (React) and backend (Node.js) development, deployment to cloud (Google Firebase) and go-live. We had the use cases and UX/UI scoped out prior to engaging Emvigo, which was used to lock down the exact scope of work on their side. In the first milestone, their team reviewed all the user journeys and UX/UI, to translate them into engineering user stories on Jira and also touched up the UI to make it more professional.

In the build phase, they first created the sign-in/create account capabilities, followed by ability for the signed-in users to create workspaces on the platform, and then to publish new posts and read them. These were followed by creating analytics for users to keep track of stakeholder engagement with the published posts, and an admin panel to monitor all accounts.

How many people from the vendor's team worked with you, and what were their positions?

The project was overseen by a head of engineering, and day-to-day work was carried out by core a team of 7 - a project manager, a BA, 2 BE developers, 2 QA, 1 FE developer/designer. We also had part-time contribution from an architect and infrastructure developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched within timeline (3 months) and the deliverable was of a high quality. They met every milestone on time and with an end-to-end demo.

Describe their project management style, including communication tools and timeliness.

They involve the clients closely throughout the development cycle, with Skype availability to the entire team, access to Jira, and regular demos. The team would not hesitate to get in touch with questions or suggestions (much appreciated), and if you ask a question or send an email on a list of changes, they would pretty much action on them immediately and changes would be reflected in the next demo.

We felt the presence of the entire team throughout the cycle, and they were extremely keen to work with the client to give the best outcomes. We felt that they were an integral team where we were co-working on the project, not a black-box job shop.

What did you find most impressive or unique about this company?

I have previously worked with other agencies and also with in-house engineering teams. Emvigo stands out from other agencies in how they treated the client and the project - they positioned themselves as an in-house team who wanted the best outcome for the project, and would keep us up to date with demos, skype conversations, and Zoom calls.

If they have a question to clarify, they would ask; if we asked a question, they would respond immediately. The working relationship is very close and together we avoided disappointment at demo time. We feel that they were an extended team of our company, not an outsourced agency, and we were truly working together

Are there any areas for improvement or something they could have done differently?

When they need certain information from us (e.g. web hosting info), they are sometimes quite "ad hoc" and raised the question maybe 1-2 days before they were about to work on the stories. If they could raise those requests earlier on with more guidance on the exact info needed, it would help us plan out better.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of an organization that provides CSR SaaS solutions to companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Emvigo Technologies Ltd?

We had used a single developer for around 10 years who was using very old methodologies. He had built our internal CRM which was really a house built on matchsticks that was ready to collapse at any moment. We needed someone to look at the business, look at what we needed, think about where we were going to be for the next five years, and build accordingly.

SOLUTION

What was the scope of their involvement?

It has been a multifaceted engagement. The scope of their work has been multiple projects from the start. 

One of the projects was for a plugin that sits on the computer using Outlook or Gmail. Essentially, whenever you have a meeting with someone, you send them a meeting invite as normal, and the plugin will trigger a set of processes on the backend. From there, it will basically plant a tree for the person you have a meeting with.

A set period before that meeting happens, the people you have invited will receive an email telling them that a tree has been planted on their behalf to mitigate the environmental impact of that meeting. 

We had an MVP and it worked so we wanted to invest and develop it properly. They took what we had, reverse engineered it, understood how it had been put together, and built us a brand new one. They took the existing backend which was built from this terrible infrastructure and rebuilt the whole platform on AWS.

We now have a completely scalable solution rather than something that could potentially crash every single time someone downloads it. We then had them build two more plugins. One was for the Outlook web version and one for the Gmail web version. Out of those two, one of them is currently in user acceptance testing (UAT) and the other is now in the App Store.

They also took the website and rebuilt all of its functionality again, doing it primarily in Node.js on the AWS platform. They have basically been taking these bits of my old CRM, which had lots of projects that were built in it, and bit by bit they have taken it apart and are rebuilding it. Our server is using software like CodeIgniter, PHP 5.3, which is too old to be supported anymore.  

Although they are going to rebuild it completely, at the moment, we are up to 1.2 which takes out all the heavy lifting. That means all the heavy processes like creating certificates, pictures, updating counters, and those things are being removed from our standard server and being rebuilt on AWS. 

What is the team composition?

I deal with Sanjay (CEO) and I have the absolute pleasure of dealing with Anoop (CTO) who is their tech evangelist. They are my main contacts but Anoop is my primary contact day to day. They have two scrum masters, and then my team probably engages with 8–9 of their lead developers in Skype channels we’re all a part of. 

How did you come to work with Emvigo Technologies Ltd?

When I realized that I was acquiring technical debt from the previous developer, I put an advert on Upwork and I got a phone call from Sanjay. At first, I felt he was being pushy because he was supposed to apply online, but it transpired he was in London and offered to come to Manchester and meet some of my team.

As I was looking to offshore the project because the costs are a lot less in India, I felt it was a no brainer to at least take the meeting since he was willing to come to meet us. We took the meeting and we liked what he said. My then CTO got on a call with Anoop, and again, Anoop sealed the deal because he is just so sharp.

How much have you invested in them?

When we first engaged with them, I think we had a £10,000 (approximately $13,000 USD) project, and last week I signed off about £100,000 (approximately $130,400 USD) of work with them over the next three months. We’ve probably already spent close to £70,000 (approximately $91,300 USD).

What is the status of this engagement?

I’d estimate we started working together around July 2019 and our engagement is ongoing.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The success for me is that whenever we’ve had mission-critical things come up, they have been there for us. I am able to pay a reasonable rate like I’m offshoring and still get a great service. 

Our previous developer could not have coped with the volume of work that we now do and speaking to him was a frustration. Emvigo has come in and their infrastructure and hierarchy are the same as dealing with other UK companies, which is a massive thing for us. We have since hired a head of delivery person.

How did Emvigo Technologies Ltd perform from a project management standpoint?

They deliver what we want. Wherever our technical know-how is, and our expectations are, they meet that. We use ClickUp, Teams, calls, emails, and Skype. Anoop is someone that I can just have a simple conversation with. He gets it halfway through and understands how my entire system works, then he comes up with solutions.

What did you find most impressive about them?

With our previous developer, we spent a lot of money but never actually had verbal conversations with him and we could have been speaking to a different person every few months. We now have single points of contact that are available when we need it and they just get it. 

Like any relationship, the longer it goes on, the more they just get it. Though it’s offshore, they even offered to shift their working hours to the UK, but I didn’t want them to do that and cause any kind of friction. 

Are there any areas they could improve?

The stuff that they are now being asked to do by our head of delivery, they could have offered to do, but I didn’t know what to ask. They delivered what I asked but they didn’t ask if there were other things I wanted them to do. 

To be fair, if they had, I wouldn’t have even known or understood. It’s a tough thing to say, but in hindsight, things could have been done better or differently if someone smarter than me was able to deal with the delivery stuff, but that’s not on them. I imagine any other company will have someone better than me at dealing with that stuff and will get whatever they need out of them. 

Do you have any advice for potential customers?

Make sure that you get Anoop in as many calls as you possibly can.

BACKGROUND

Please describe your company and your position there.

Director at Arabian Trading Agency

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emvigo Technologies Ltd, and what were your goals?

Required redevelopment of old company website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Constant follow up be Business Development Manager Quality of previous work Pricing

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

- Update design of website

How many people from the vendor's team worked with you, and what were their positions?

Business Development Manager Business Analyst

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was designed well, and it's easy to use, and project was completed quickly.

Describe their project management style, including communication tools and timeliness.

They maintained a single point of contact and clear communication - Followed up when required

What did you find most impressive or unique about this company?

- Cost efficiency

Are there any areas for improvement or something they could have done differently?

-

BACKGROUND

Please describe your company and your position there.

Faculty member at a European Business School.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Emvigo Technologies Ltd?

I was on the lookout to create a business simulation platform to be used by participants and students for various programmes offerred at the business school.

What were your goals for this project?

An online chat platform that allowed the faculty member or trainer to have live chat with participants, share videos, images and documents in real time.

SOLUTION

How did you select this vendor?

The vendor appeared to be very professional, had a vast array of prior projects across multiple industries and delivered on time.

Describe the project and the services they provided in detail.

They helped design and devlop a chat platform that was user friendly and to our requirements.

What was the team composition?

Good communication and teamwork.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They have helped develop a high impact, learning experience for my students.

How was project management arranged and how effective was it?

Very Effective.

What did you find most impressive about this company?

Very responsive to all edits and changes throughout. Very professional and customer focused. Would recommend highly.

Are there any areas for improvement?

None.