Mobile application development company in LONDON

Turning your idea into a viable product and business asset.

Customer focused web and mobile app development company in London, UK.

 

Building MVPs for startups and mobile applications for serial tech entrepreneurs, startups and investors that want to disrupt their industry

 

Expertise:

 

  • MVP app development for startups
  • Mobile app design (Wireframing, Information architecture, UI & UX design)
  • iOS and Android mobile application development
  • React Native mobile app development
  • Native, hybrid & Cross-platform mobile app development (Swift, Flutter, Ionic)
  • Cloud architecture (AWS, Digital ocean or Google Cloud)
  • API integration and development including Stripe and Google Maps
  • Web applications, admin panels design and development
 
$25,000+
 
$100 - $149 / hr
 
50 - 249
 Founded
2007
Show all +
London, United Kingdom
headquarters
  • 207 Regent street
    London, LND w1b 3hh
    United Kingdom
other locations
  • 19 Comet Close
    Ash Vale, Aldershot GU12 5SG
    United Kingdom

Portfolio

Key clients: 
My Hippo Space - peer to peer storage, parking and desk spaces marketplace | Scoob-e - electric bike hire mobile app | Do a Wilson - social networking mobile app and Snapchat like face filters | Zawawi Group - Oman's most prominent investment group | Zest - Russia's leading umbrella wholesaler | Nexus - UK's largest security outsourcing company

MY HIPPO SPACE Hybrid iOS & Android mobile app

Hybrid mobile application development for London tech startup. Using React Native to develop an app for iOS and Android. Empire Elements also designed and developed web application and admin panel.

My Hippo Space is a marketplace connecting people who have spare space with those who need it. Hosts can list storage, parking and desk spaces and then manage their listings, bookings and messages. Payments are

automatically processed by Stripe and Hosts are paid out automatically via Stripe too. The need for manual management is minimal.

Deliverables:

  • Wireframes, user flows
  • UX & UI design of mobile app and web application
  • Clickable prototype
  • Fully developed mobile application for iOS and Android using React Native
  • Stripe API integration including Apple Pay
  • Google Maps API integration
  • Space occupancy calculation
  • AWS infrastructure - plan and built
  • Ongoing support
  • Web application with the same features as mobile app
  • Admin panel - managing users, bookings, payments, reviews and approving listings

 

SCOOB-E Hybrid iOS & Android mobile app

Hybrid mobile app development for Vienna startup using React Native.

The app offers hire of electric bikes in Vienna but is expanding to more countries. Users can also extend the rental time within the app.

Deliverables:

  • Wireframes
  • UX & UI mobile app designs
  • Interactive prototype
  • Fully developed app in React Native
  • AWS
architecture - plan and built
  • Google Maps API integration
  • QR codes
  • Stripe payments API integration including Apple Pay
  • Landing page
  •  

    DO A WILSON Native iOS mobile app development

    Social networking iOS mobile app development for Monaco startup aimed at party people. It offers Snapchat like face filters, masks and accessories. Users can also add GIPHY stickers or emojis to photos or videos taken using the app. Users can unlock more features by signing up to VIP membership.

    The app was developed exclusively for iOS using

    Swift

    Deliverables:

    • Wireframes
    • UX & UI mobile app designs
    • Interactive prototype
    • Fully developed app in Swift
    • Serverless AWS infrastructure - plan and built
    • In-app purchases integration
    • SendBird chat API integration
    • Foursquare places API integration
    • GIPHY API integration
    • DeepAR API integration
    • Landing page

    See Do A Wilson face app project

    iOS stickers app

    Development of stickers app for iOS messages. Stickers are based on two real cats and illustrator had to capture their expressions based on photos and their characters in real life.


    • Illustrated stickers
    • App developed in Xcode

    Web app design and development

    Empire Elements designed and developed an engaging website for Oman's most prominent investor company.


    Zawawi Group was looking for a web app development company in London with understanding of Western market to bring their digital presence up to date. The old website was text heavy and was hard to navigate. We took all the information from the old website but structured it in such a way that is easy to

    navigate and understandable to users. The information architecture is completely overhauled and much clearer. The website has a luxury feel to it and appeals to customers not only from Europe but also the Middle East.


    Deliverables:

    • Information architecture
    • User flow
    • Wireframes
    • Website design
    • Website build
    • Cloud hosting architecture plan and build

    MVP mobile app development

    Creation of a travel app MVP. After defining the core features we designed the app and created an interactive prototype that looks and works just as the real app will.


    Client is able to show this prototype to angel investors, business partners and stakeholders.


    Once feedback is gathered from test users and early adopters, we will develop it into a real app. Then keep adding new features and

    build up on the Minimum viable product.


    Deliverables:

    • User flows
    • Wireframes
    • UI / UX designs
    • Interactive prototype

    Reviews

    Sort by

    Web and Mobile App Dev for Storage Rental Platform

    “They’ve performed better than we ever expected.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    2018 - Ongoing
    Project summary: 

    Empire Elements provided turnkey app development, partnering with a client to turn an idea into a fully-fleshed-out cross-platform application. They worked in Laravel and React Native for web, iOS and Android.

    The Reviewer
     
    11-50
     
    London, United Kingdom
    Technical Lead, My Hippo Space
     
    Verified
    The Review
    Feedback summary: 

    While the app is still in production, stakeholders have been excited about the quality of work done so far. The technical skills combined with the business savvy brought to the table by the Empire Elements team have been an incredible asset to this project and the business as a whole.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the technical lead at My Hippo Space. We offer storage services in London and around the UK through our storage sharing platform.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Empire Elements?

    Our application is going to offer a platform to anybody who has extra storage space that would like to rent it out for others to use. We needed every part of our web and mobile app developed, and we wanted to be able to do it through one company.

    SOLUTION

    What was the scope of their involvement?

    When we came to Empire Elements, we had a rough idea and an attempt at a logo, but beyond that Empire Elements has done everything for us. They took our idea and put it together into a viable product, essentially helping us to build our business. Their team performed wireframing, branding, coding, and even establishing a cross-platform language that we could use to integrate our application across the different platforms we are on. 

    They started with the design of the web application and then moved to iOS and Android, and we are currently looking at expanding into other geographic regions. They wrote the website in Laravel and the Android and iOS frameworks in React Native, and also demonstrated how our application can now be scaled while running in Amazon web architecture, which is really crucial for our business plan.

    What is the team composition?

    Altogether there were 16 people that worked on our system, and rather than dealing with each of them individually we handled everything through a project manager named Richard (Founder & CEO, Empire Elements).

    How did you come to work with Empire Elements?

    We did quite a lot of research over the course of two months, and actually hired one company that turned out not to be very helpful at all. We turned to Empire Elements after that because of the skill and experience that they demonstrated in building whole systems, and we haven’t regretted it.

    How much have you invested with them?

    We’ve spent £400,000 with Empire Elements (approximately $485,000 USD).

    What is the status of this engagement?

    We started working together in early 2018 and our project is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    I can’t speak a lot to the numbers because we do want to keep things a little bit under wraps, but in terms of our collaboration with them it has been clear throughout the project that they have a very strong business sense. They were able to enhance our ideas and essentially helped us to build a better business. In that sense we are absolutely meeting our goals and often exceed them in terms of where the business should be. 

    How did Empire Elements perform from a project management standpoint?

    Working with them is great. We communicated regularly through calls and email, but they also frequently come to London to see us. They always have something to show us because of a user flow they established which allows us to see where each user is going within the app and predict what they do based on statistics regarding click through rates, etc.

    They have put a lot of work into planning and presenting us with that plan. Their team operates in 2-week sprints, so we meet very regularly and always have tangible progress to evaluate and discuss in those meetings. They’ve performed better than we ever expected.

    What did you find most impressive about them?

    They have an incredible wealth of experience with Western markets, which has turned out to be absolutely critical to starting our expansion into Western Markets. 

    Are there any areas they could improve?

    I can’t think of anything at all, they were absolutely fantastic. 

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web & App Dev for Travel Startup

    "They understood exactly what we wanted to build and they made it better."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    Jan. 2019 - Ongoing
    Project summary: 

    After helping build out an idea, Empire Elements designed and developed a native application for iOS and Android. They also developed a website that is hosted on an Amazon cloud platform. 

    The Reviewer
     
    1-10 Employees
     
    London, United Kingdom
    CEO, London Travel Startup
     
    Verified
    The Review
    Feedback summary: 

    The in-house team is impressed with the quality Empire Elements’s work and their ability to accomplish the milestones on time. Empire Elements has gone above and beyond to meet all needs, while their expertise and enthusiasm has made them stand out among competitors. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the CEO and founder of a travel startup in London. 

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Empire Elements?

    We needed a vendor to help us build an app and make it scalable, so that it can roll out in different countries. We wanted to find an experienced company that was enthusiastic about the project.

    SOLUTION

    What was the scope of their involvement?

    Empire Elements built a website and an app for iOS and Android. It's native application, while the website is hosted on an Amazon cloud platform. They guided the entire process from creating the wireframes to designing and developing the app. 

    What is the team composition? 

    I mostly work with two members of their team, but they've assigned about 10–12 people to our project. 

    How did you come to work with Empire Elements?

    We interviewed a few different companies that we found through a Google search. From the first meeting, we were impressed with Empire Elements’ enthusiasm and their level of expertise, so we decided they'd be a great fit for us. 

    How much have you invested with them?

    We've spent about £400,000 (approximately $497,000 USD).

    What is the status of this engagement? 

    We started working with them in January 2019 and the relationship is ongoing. 

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    The website is very fast, so we're extremely happy with it. Empire Elements exceeded our expectations in terms of delivery. They work in two-week sprints, which helps us measure success and the speed of the project.

    How did Empire Elements perform from a project management standpoint? 

    They're very professional and explained the whole process to us. We have certain milestones, and they made it absolutely clear how long it'd take to accomplish them. So we had a detailed plan of when everything would be delivered. 

    What did you find most impressive about them?

    One thing that stood out to us was their enthusiasm, which was backed up by their experience. They understood exactly what we wanted to build and they made it better. 

    Are there any areas they could improve?

    Maybe the price could be a bit lower, but you get what you pay for. They helped our business grow and saved us money, so we essentially got back more than we had spent with them.

    Do you have any advice for potential customers?

    I recommend starting with an MVP and launching it. Then, I'd suggest getting feedback from early users and making improvements. 

    5.0
    Overall Score They're very transparent and were able to educate us without going into technical jargon.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      They helped us save on architecture, while making the business model more profitable and finding other revenue streams.
    • 5.0 Quality
      Service & deliverables
      We were impressed with the quality of their work.
    • 5.0 NPS
      Willing to refer

    Development for Scooter Company

    "They're very agreeable and receptive to our feedback, accommodating the many changes we requested."

    Quality: 
    4.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    July 2018 - Ongoing
    Project summary: 

    Empire developed a mobile app for iOS and Android that allows users to rent scooters. After launching the first app, they're now working on another for a different location.

    The Reviewer
     
    2-10 Employees
     
    Austria
    Founder, Scooter Company
     
    Verified
    The Review
    Feedback summary: 

    Empire delivered a high-quality mobile app that's been well received thus far. In addition to meeting project requirements, they've also been receptive and accommodating to client needs. Their availability and responsiveness, in particular, sets them apart. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the founder of a scooter sales and rental business.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Empire Elements?

    We reached out to Empire to develop a mobile app for our business.

    SOLUTION

    What was the scope of their involvement?

    We provided Empire with the requirements of our app during initial meetings; we wanted it to be scalable, so we could eventually expand our services to other countries. They then developed the app for both iOS and Android with features that allow users to rent scooters. 

    What is the team composition? 

    We work with Richard (Founder and CEO, Empire Elements), a project manager, and a couple of developers.

    How did you come to work with Empire Elements?

    One of our junior staff interviewed 7–8 different companies. Although Empire's prices weren't the lowest, their 24/7 availability was very attractive to us so we decided to work with them. 

    How much have you invested with them?

    We've invested about £70,000 (about $89,000 USD) thus far.

    What is the status of this engagement?

    We've been working with them since July 2018. The app launched in November, but they're now working with us to launch it in another country.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We're quite happy with the app they've built overall. We just wish we'd gone into more detail in the beginning, but building these types of platforms is never easy. 

    How did Empire Elements perform from a project management standpoint?

    They're very agreeable and receptive to our feedback, accommodating the many changes we requested. They're genuinely there for us and willing to do whatever it takes to make sure we're happy with the end result. 

    What did you find most impressive about them?

    In addition to meeting our requirements, they've been able to bring a certain amount of creativity to the project to add value. More importantly, they make themselves very available to their clients. We're able to reach them outside of business hours, which has been critical in solving any issues or urgent requests that come up as we build out our platform.

    Are there any areas they could improve?

    While they ensured the app was completed properly, we would've liked the timeline to have been shorter.

    Do you have any advice for potential customers?

    Enjoy the ride and layout the project requirements in as much detail as possible from the start. 

    4.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Web Portal Development for Security Company

    "… we have a very user-friendly, fit-for-purpose, bespoke platform that works for our customers."

    Quality: 
    4.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    4.0
    The Project
     
    Confidential
     
    2011 - Ongoing
    Project summary: 

    Empire Elements created a website and a bespoke online portal for managing suppliers and clients. Over the years, they’ve updated the portal to keep up with business growth, suggesting moving to the cloud.

    The Reviewer
     
    10-50 Employees
     
    United Kingdom
    Ben Lashwood
    Operations Manager, Nexus Security
     
    Verified
    The Review
    Feedback summary: 

    The portal has tracked over 780,000 successful jobs so far since the start. Empire Elements’ team has delivered time and time again punctually and always up to expectations without requiring much guidance. Their CEO’s involvement streamlines the work, keeping the partnership healthy.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the head of operations for Nexus Security, an outsourcing private security business that provides services to multiple clients across multiple sectors. We have a 20-person internal team, and we utilize a network of suppliers, which are all listed on our online platform.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Empire Elements?

    We initially contracted them for the development of a front-facing website and online portal which our employees, suppliers, and customers can use for accessing our daily workloads.

    SOLUTION

    What was the scope of their involvement?

    Empire Elements built a bespoke online portal for our business, which we utilize across multiple clients. It enables us to plan, monitor, record, and send invoices. Our business expanded exponentially over the last three years, and there were a lot of changes to make on our system to make it fit for its purpose. It had become obsolete, so Empire Elements came up with some good ideas about expanding our service to the cloud.

    What is the team composition?

    My main point of contact is Richard (Founder and CEO, Empire Elements).

    How did you come to work with Empire Elements?

    I joined the business a few months after the decision to work with them was made, so I couldn’t answer this question.

    What is the status of this engagement?

    We started working with Empire Elements approximately eight years ago. We’ve made a lot of updates over time as our business grew.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Since the system’s been operational, we’ve had 780,000 successfully tracked and completed jobs logged through it. It’s the main source of our business.

    How did Empire Elements perform from a project management standpoint?

    We’re quite relaxed in terms of timelines, and they’ve done what we’ve asked them to do within a reasonable timeframe without many specifics. Overall, they’ve stuck to our schedule.

    What did you find most impressive about them?

    Aside from the fact that they’ve delivered what we’ve wanted, we have a very user-friendly, fit-for-purpose, bespoke platform that works for our customers. Furthermore, Richard is a decent person and a good man to be in business with. He’s always delivered.

    Are there any areas they could improve?

    When we were in our early stages, they were a fairly small business which produced some communication issues since we couldn’t always get a hold of them straight away, especially out of working hours. They’ve grown since then, so we haven’t had any recent problems.

    4.0
    Overall Score Nobody’s perfect.
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 4.0 NPS
      Willing to refer

    Development and Design for Face Recognition App

    “Empire Elements accommodates our needs and provides the best service possible.”

    Quality: 
    4.5
    Schedule: 
    4.5
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    2015 - Ongoing
    Project summary: 

    Empire Elements designed and developed a social networking app that utilizes facial recognition technology. They led most of the ideation process and created wireframes before building the platform.

    The Reviewer
     
    1-10 Employees
     
    France
    Frank Scolaro
    Founder and CEO, Do a Wilson
     
    Verified
    The Review
    Feedback summary: 

    Empire Elements delivered a high-quality app that’s visually appealing and easy-to-use. They’re responsible for the platform’s graphical elements, innovative features, and backend functionality. Director-level engagement facilitates a communicative and transparent experience.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the founder and CEO of Do a Wilson. We provide the market with a social networking and facial recognition application that’s used to create unique photographs.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Empire Elements?

    We needed an external service provider to design and develop our app from start to finish.

    SOLUTION

    What was the scope of their involvement?

    Empire Elements are full-service development partners. Instead of offering them visual content from the start, we first talked through the process of how we wanted the app to work. Through that process, we verbally outlined some rough designs for them to iterate. They put together several wireframes and presented the options to us. Our ideas changed frequently, but their team is patient enough to facilitate that kind of approach. Once we finalized an interface, they started building the platform and implemented their UI/UX.

    Similar to Instagram, the current version of the app uses facial recognition technology to apply live filters, masks, effects, and animations to photographs. In addition to formatting the app’s layout, Empire Elements contributed to the graphical designs of those features. There’s also a chat feature that allows users to communicate with each other. Empire Elements conceptualized and programmed a trending section within the platform’s home page. That functionality curates images with a lot of likes and displays the posts for greater exposure.

    What is the team composition?

    I interact directly with Richard (Director, Empire Elements) and he manages the rest of his team.

    How did you come to work with Empire Elements?

    We held initial discussions with nine different vendors but narrowed the field down to two candidates. Ultimately, it came to down the chemistry between one of my colleagues and their director. We felt they’d be more amenable partners than the other firms we considered.

    How much have you invested with them?

    We’ve spent £120,000 (approximately $156,000 USD).

    What is the status of this engagement?

    We started working together in 2015 and the engagement is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The application is absolutely fantastic. Our only issue at this point is deciding how much money to spend on marketing it. There were a few problems after launch regarding the time it took for the software to download videos. Empire Elements accommodates our needs and provides the best service possible.

    In the long run, I expect the app to attract enough followers to make it a viable business. It could still use some minor upgrades, but we’re about 80% satisfied with the current build. Overall, I appreciate the work Empire Elements performs. I’ve even hired them to build two additional apps for me.

    How did Empire Elements perform from a project management standpoint?

    They’re excellent communicators. Everyone wants their project completed immediately, but it takes time to create a polished product. We have regular meetings and make a point to sit down face-to-face about once a month. We also communicate via phone, email, or WhatsApp.

    What did you find most impressive about them?

    They operate on a flexible schedule and respond to our questions seven days week. Most of the world only works Monday thru Friday, but building a business is 24/7 commitment. Richard understands that concept and is always available to us.

    Are there any areas they could improve?

    We’d appreciate faster delivery times. That’s not always a reasonable expectation, but that’s what we do as entrepreneurs.

    5.0
    Overall Score They’re a great asset.
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 4.5 Cost
      Value / within estimates
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I’d recommend them to anyone.

    Web Dev for Global Medical Platform

    “Our website wouldn’t look as good as it does without their input.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Mar. - Dec. 2016
    Project summary: 

    Empire developed a desktop and mobile compatible website on AWS to streamline employment services. They currently provide as-needed maintenance.

    The Reviewer
     
    1-10 Employees
     
    London, United Kingdom
    Owner, A Perfect Job
     
    Verified
    The Review
    Feedback summary: 

    Strategic direction helped bring forth the best version of the website, and users are now able to stay constantly active. Empire never altered their original quote, and remained consistently adaptable despite having to make frequent changes. They ultimately created a more holistic online experience.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the director of A Perfect Job, and we currently work as a sole trader that has two employees and a website designed to work in approximately 10 different countries. We are starting the business and other agencies in the U.K., which is where the company started, and also where I’m currently located.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Empire?

    I needed help rebuilding our website. We draft people in the medical field to help them find jobs through locum agencies and hospitals.

    SOLUTION

    What was the scope of their involvement?

    I had a basic idea of what I wanted the site to look like, but Richard [Founder, Empire Elements] was extremely helpful in guiding me through everything and explaining what needed to be changed. This took some time, but everything he altered clearly showed me that he had our best interest in mind. If I had built it the way I’d originally planned, it wouldn’t be near as capable as it is today.

    When I put the site together myself, I never thought there would have been certain problems. The changes Empire made are things which we currently rely upon. Previously, our site didn’t allow users to stay active within our job pool if they didn’t get work for a period of time. Now, users are able to stay constantly active, and they’re also able to receive emails allowing them to tweak their application and ads to improve their possibilities for employment. The website is built on Amazon Web Services.

    How did you come to work with Empire?

    I searched online for website designers, and the first agency gave me a quote of almost £50,000 [$65,348] for a site that wouldn’t be mobile compatible. I couldn’t spend that amount of money, so I continued my search.

    Empire gave me a quote of exactly £14,000 [$18,297], and told me they could finish development in four months. It ended up taking nine months, but only because of frequent changes at my request regarding pages, colors, and buttons in different areas. Despite this, their service was really good, and their quote never changed.

    How much have you invested with them?

    We’ve spent approximately £14,000 [$18,297].

    What is the status of this engagement?

    We worked with them from March 2016 until December 2016.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The site is very user-friendly, and works very well. If Empire wouldn’t have helped me along the way, there would’ve been significant problems with the site. When I started out, I had a basic idea, but it wasn’t viable. Empire created a site that has pages I hadn’t even thought of, including those with our payments, history, jobs listings, and newsletters. They also suggests having additional email addresses to contact some of the people applying for work.

    They always explained every change before implementation. The website wouldn’t look as good as it does without their input.

    How did Empire perform from a project management standpoint?

    They were very good. Ninety percent of the project came directly from their team because of their previous experience. There is no struggle in reaching them, and their communication is really good. There have been no problems with project management.

    What did you find most impressive about them?

    I haven’t worked with any other developers. They explained to me why things would or wouldn’t work, then worked independently to design the site. They frequently guided me and made changes to avoid any issues.

    Are there any areas they could improve?

    The only thing they could improve would be the people who design the logos. I’m not overly impressed with the logos on my site because they’re not very nice. The people who handle the frontend need to be more aware of what it looks like to the user, but especially on the front page of the site.

    5.0
    Overall Score It was a very good experience. I’m most happy about having someone who can look at the site and detect any issues, then explain what needs to be done. Instead of paying someone to look after the site, I can pay Empire when they find a problem.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I refer them to colleagues. They’re the only people I’ve used, and I’m very impressed with their work.

    Web Dev for Macerator Pump Manufacturer

    "The new website was much easier to use, customer-friendly, and simple from start to finish."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    Less than $10,000
     
    2011
    Project summary: 

    Empire Elements created a new e-commerce website to replace an outdated build-your-own site. The team added new, user-friendly features and provided advertising services and consulting.

    The Reviewer
     
    1-10 Employees
     
    West Yorkshire, England
    Adam Hinchcliffe
    Manager, Uniflo Products
     
    Verified
    The Review
    Feedback summary: 

    Empire Elements’ deliverable met the goal: a seamless user experience. The website was a significant improvement, resulting in a definite sales increase and consistent, ongoing positive user reviews. The team’s 24-hour response time, deadline adherence, and personal touch make them a key asset.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am the managing director of the company. We supply macerator pumps to the general public, as well as to trade customers. We’re based in West Yorkshire, England.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Empire Elements?

    We had started the business, and it was growing. The site we were using at the time was a bit of a build-your-own website. It was working reasonably well, but it wasn’t exactly what we wanted. We started looking around for a company we could talk to about developing another one and came across Empire.

    SOLUTION

    What was the scope of their involvement?

    Empire Elements built our new site from scratch. We scrapped the old page once the new one was up and running. The main purpose of the site is e-commerce.

    We looked at the site before we launched it and added quite a number of features, particularly for customer ease of use.

    Empire Elements provided advertising services through Google AdWords after the site was launched. They pointed us in the right direction and gave us some good advice.

    What is the team dynamic?

    At the time (a few years ago), we interacted with Richard Kacerek, their founder, who took control of our site. We passed some jobs onto the developers, but we didn’t really get to speak to them, outside of 1–2 phone calls.

    How did you come to work with Empire Elements?

    We found them through a Google search. We were talking to three companies at the time, two of which seemed eager to sell us something. Empire Elements had more of a personal touch and didn’t really push things too much. It seemed to be more of a family-oriented business.

    How much have you invested with them?

    The cost of the initial website was around £2,000 at the time. There were some extras that went into it afterwards.

    What is the status of this engagement?

    The process took around 3 months, from our initial meeting with Empire Elements to the site going live. We started the project around 5–6 years ago.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Our sales definitely went up, and we received a lot of feedback from customers who had used our previous site. They said that the new website was much easier to use, customer-friendly, and simple from start to finish—a smooth process through to the shopping cart and checkout.

    That was the main feedback we received and also the main reason we wanted a new site: People had been getting stuck halfway through, and it was a bit of a messy process. The new site has a nice and easy flow, and we’re still hearing that today.

    How did Empire Elements perform from a project management standpoint?

    They always hit deadlines on time. If we had any problems, we could give them a call, and receive a callback within 24 hours.

    What did you find most impressive about them?

    Richard, the owner, has kept in touch. He's emailed us, even when we didn’t have any ongoing work, in order to ask if everything was okay and to say hi.

    Are there any areas they could improve?

    No. Everything has gone smoothly, and I can’t think of anything in terms of suggestions for improvement.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
      Initially, the cost was reasonable, but prices have gone up slightly. It’s still reasonable, I suppose.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Website Creation for Wholesale Umbrella Company

    "The goal was achieved. The website works and we like it."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    4.0
    The Project
     
    Less than $10,000
    Project summary: 

    Empire Elements designed and implemented a new website for the client to display their company and goods.

    The Reviewer
     
    1-10 Employees
     
    Russia
    Andrey Batulon
    Deputy Director, Umbrella Wholesaler
     
    Verified
    The Review
    Feedback summary: 

    Though the translation of the finished site was disappointing to the client, the main work was done professionally and the client is satisfied that their goal of developing a quality website was accomplished through working with Empire Elements.

    The client submitted this review online.

    BACKGROUND

    Introduce your business and what you do there.

    Our company is a producer and wholesaler of umbrellas. I am the Deputy Director.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Empire Elements?

    We needed a new website to present our company and goods because we plan to start sales in new markets.

    SOLUTION

    What was the scope of their involvement?

    Empire Elements helped with the design, development, and hosting of our new website.

    How did you come to work with Empire Elements?

    I looked for them on the internet and selected them because I liked the samples of their work.

    How much have you invested with Empire Elements?

    The cost of the project was between $5,000 and $10,000.

    What is the status of this engagement?

    The timeline of the project was Jan – July 2016. It is now finished.

    RESULTS & FEEDBACK

    Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

    The goal was achieved. The website works and we like it.

    What did you find most impressive about Empire Elements?

    We had no experience in this field.

    Are there any areas Empire Elements could improve?

    When we asked for an additional service - translation of the site - the result was very disappointing. All the other work was done professionally, but not this one. We were forced to re-make this, but we didn't get any money back.

    4.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
      5 for the main work, 1 for translation.
    • 4.0 NPS
      Willing to refer

    Web Development For Dakat Limited

    "I picked up business today, literally, because of the website redesign."

    Quality: 
    4.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    4.0
    The Project
     
    Less than $10,000
    Project summary: 

    Empire Elements has built several product webstites for a noise management consultancy. The relationship involves design, custom back-end development, and maintenance.

    The Reviewer
     
    1-10 Employees
     
    Hampshire, United Kingdom
    Graham Ellicott
    Director, Dakat Limited
     
    Verified
    The Review
    Feedback summary: 

    The website has generated meaningful engagement, created powerful business leads, and indirectly boosted profits. Empire Elements impressed with their accommodating customer service and prompt responses to feedback. Their solutions always fulfill requirements and are delivered on time.

    The client submitted this review online.

    BACKGROUND

    Please provide a description of your company. 

    I am the CEO and founder of a consultancy called Dakat. We deal with noise measurements, mainly noise at work, but also environmental noise measurements.

    OPPORTUNITY / CHALLENGE

    What was your goal for working with Empire Elements?

    Empire Elements has helped me with the company’s website over the years. I’m a small operation, so I’m looking for a website that’s easy to use and easy to update.

    They’ve done two websites for me. The one I had before I hired them I had built myself. It didn’t look very good and Empire Elements helped me to create something much better. The process was interactive. They built the website based on some other sites that they had done. Then, I checked it through and gave feedback and they made changes. They currently maintain the site for me as well.

    SOLUTION

    What was your process for selecting Empire Elements with which to work?

    I was considering revamping the site I had, so I talked to a couple of people. There was a local business meeting here that I went to. Richard [Kacerek, managing director of Empire Elements] was there, and we were introduced. I was impressed by what he had to say. He gave me some references for some prior work he had done and it all sort of happened from there.

    Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

    The latest site was done on a fixed fee basis, and that was $2,000. It would be difficult to give you a figure that encompasses all the work they’ve done for me.

    RESULTS & FEEDBACK

    Do you have any statistics or metrics to track improvement from the project?

    I just got a call from one of the national broadcasters in the U.K. They found me through my website and want me to come in and train their people. Prior to these site updates, I don’t think I was getting that sort of reach. So, it looks like I picked up business today, literally, because of the website redesign.

    Is there anything unique about them that really makes them stand out, compared to other companies?

    For me, culturally, they work well because they’re very responsive. Generally, I can get a hold of Richard within an hour or so. If I send him an email, he gets in contact and sorts out what you need doing. It’s rare to wait longer than a working day to have your question resolved. I find him easy to deal with. He’s approachable and easy to talk to. I would say he’s in the top percentile of customer service in his market. His projects come in on time, there’s no back charges.

    Looking back on the project, is there any area that they could improve or you would do differently?

    No. I really can’t think of anything. 

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 4.0 NPS
      Willing to refer
      If it was a colleague that needed a complicated website built, I may hesitate just because I am not sure if they specialize in that type of work. Other than that, they are great.

    Online Marketing and Web Design For KTG Cars

    "They completely over-delivered, which is very rare these days."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    2007 - Ongoing
    Project summary: 

    Empire Elements updates and optimizes various microsites for a vehicle selling platform via backend development, SEO, and social media. Recently, they migrated a site to AWS and a cloud-based server.

    The Reviewer
     
    1-10 Employees
     
    Surrey, United Kingdom
    Andy Burge
    Founder, KTG Cars
     
    Verified
    The Review
    Feedback summary: 

    The years-long partnership with Empire Elements has generated a majority of the platform’s revenue. Almost all sites are SEO optimized, and the new AWS site is exceptionally fast. Empire Elements utilizes a proactive, goal-oriented approach that produces consistently successful results.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there. 

    I'm the owner of several car buying companies. We buy cars directly from individuals through the internet. A majority of our customers are people who want to sell their car but can't get a good trade-in value from a dealer or find someone to sell it to themselves.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Empire Elements?

    Our relationship began eight years ago and is constantly evolving. When our relationship began, it was pretty straightforward to get to the top of Google, and we had a bunch of different microsites that were all at the top of the rankings for their various categories. This has obviously become a lot more difficult during the last several years, and we’ve had to change our strategy to stay on top. Empire Elements has played an integral role in updating the design and development of our site to make sure we can get the best results out of Google.

    SOLUTION

    What was the scope of their involvement?

    They provided website design, SEO, social media, and some work on our site's backend.

    How did you come to work with Empire Elements?

    I initially found them on Google. I went to see over 20 companies and was incredibly disappointed with most of them. Anybody that seemed remotely competent wanted a fortune on a whim with no guarantee, I wasn’t excited about any of them. Richard (Managing Director, Empire Elements) offered the quality I wanted at a much lower price, and after I spoke with a few of his former customers, I felt comfortable signing on with him.

    How much have you invested with them?

    It was between $100,000–$200,000.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The results have been fantastic. I generate most of my business through my website, so it has to be top quality. I feel completely satisfied with what Empire Elements has done to get me there.

    With 85 websites, 90% have reached the top three results on Google. 

    What did you find most impressive about them?

    The great thing about Empire Elements is that you can actually talk to Richard. He finds a way to make things work and always gets you what you want out of a project.

    A lot of companies will tell you that things aren't possible or that they can't do it. Richard always asks what you're trying to achieve and tries to find a way to give you what you want. The most amazing thing is that he actually follows through with it. 

    Are there any areas they could improve?

    In most business scenarios I could reel off criticisms. I’m hard to please and I always try to overachieve. However, nothing comes to mind with Empire Elements. 

    Do you have any advice for future clients?

    If I could go back to the beginning of my relationship with Empire Elements, I would have trusted them sooner.

    This review was updated on January 24, 2018, by the client because additional services have been provided since the date of the original review.

    UPDATED REVIEW

    What additional needs did you have that differ from your original review?

    I needed to update my current website to a modern and quick AWS [Amazon Web Services] website.

    What services were provided for this new project?

    Empire did a complete transformation from my outdated website. They designed the Amazon Web Service, email services, and a system that stores photos throughout the world. It went from a normal UK server to a cloud server, to cloud integration.

    What was the team composition?

    There was a project manager who was my primary point of contact throughout the project.

    Why did you select Empire for this project?

    They’ve done work for me in the past and I’ve never been disappointed in them. I got different quotes because it was a big project, but Empire Elements was the only one who seemed capable.

    How much did you invest in this project?

    We spent over £10,000 pounds ($14,231 USD) on this project.

    When did this project take place?

    We worked together on this project from October 2017–January 2018.

    What impact has this had on your business?

    My website is phenomenal. It’s so quick now, which has helped grow everything else. It was a challenge for everybody except Empire. From the tests I’ve done, my website is faster than 99% of the world’s websites. It drives me nuts when a website is slow and I didn’t want anybody on my website to have to deal with that. It’s incredibly fast and a lot more targeted. It’s provided a lot more business for me.

    How did Empire perform from a project management standpoint?

    They kept me updated throughout all the stages. Other companies would send spreadsheets, but I prefer where I can just ask them what’s done. Empire was great about communicating through phone and email. Everything was clear, transparent, and there wasn’t a scenario where they didn’t know something. If there was something they weren’t completely sure about, they’d go away and come back with the answer.

    What did you find most impressive about them?

    Their service is impressive. If I’m going to spend my good money with someone, I expect good service. I couldn’t afford what they gave me.

    Are there any areas they could improve?

    I can’t think of anything that needs improvement. They completely over-delivered, which is very rare these days. Most companies overpromise and underdeliver.

    5.0
    Overall Score They’ve done such a good job. I wouldn’t do another review for them if they hadn’t done a very good job.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      They were the only people I really trusted to do the job. Their quote was competitive. Everybody else I spoke to, there was so much misinformation given to me.
    • 5.0 Quality
      Service & deliverables
      I can’t fault it. My usual temptation would be to say nothing is perfect, but I can’t find a fault with them.
    • 5.0 NPS
      Willing to refer
      100%. I already have recommended them.