Eminence Technology

Please describe your company and your position there.

I've hired them for the development of a custom WP theme for our company blog. He has completed the task successfully and delivered exactly what we were looking for. I should note this was our second time hiring him for WP-related projects and we'd hire him again if needed.

For what projects/services did your company hire Eminence Technology, and what were your goals?

We needed to get a custom WP theme developed to match our company site theme (which runs on Django).

How did you select this vendor and what were the deciding factors?

We selected Vicky as his past jobs were in line with what we were looking for and his reviews were on point.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project consisted in creating a custom WP theme based on the mockups we provided and ongoing instructions as we proceeded.

How many people from the vendor's team worked with you, and what were their positions?

One, Vicky C.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We haven't installed the theme yet as we are busy with more critical production tasks, but the live preview he shared was meeting our expectations and functionalities.

Describe their project management style, including communication tools and timeliness.

Communication's back and forth was fast and so were Vicky's updates following updated instructions

What did you find most impressive or unique about this company?

They were able to design and develop a theme that accurately matched our mock-ups.

Are there any areas for improvement or something they could have done differently?

Sometimes I wished he could have spotted earlier some design bugs that were pretty clear, but nothing that didn't get fixed promptly after letting him know.

Please describe your company and your position there.

We provide services to the travel and hospitality industry and also own and operate destination specific OTAs. I am the CTO of the company.

For what projects/services did your company hire Eminence Technology, and what were your goals?

We engaged Eminence Technology for assisting with most of our software development initiatives crossing multiple product lines.

How did you select this vendor and what were the deciding factors?

Former employee of ours found Eminence. After being satisfied with the work performed by the Eminence team members on our first project, we continued to expand the engagement to address multiple projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Eminence is an integral part of all phases of our product development life cycle including prototyping, analysis, development, Q/A, deployment and on-going maintenance. Key deliverables include design and code artifacts. Multiple tech stacks are in use depending on the product lines. Some of the technologies used are: Angular, PHP, .Net Core, ElasticSearch, SQL (MySQL, MSSQL), NoSQL (MongoDB) etc.

How many people from the vendor's team worked with you, and what were their positions?

team size has been between 8 to 12 people over the years. Positions/roles include UI designer, full stack developer, technical architect and Q/A analyst.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Typical outcomes are deliverables that get deployed for new product release, version updates, Maintenance releases, and prototypes. Generally the outcomes are positive.

Describe their project management style, including communication tools and timeliness.

Agile, responsive and generally timely. Various communication and collaboration tools are in the mix including Rallydev, SLACK, shared docs etc.

What did you find most impressive or unique about this company?

Eminence Technology has been flexible and timely.

Are there any areas for improvement or something they could have done differently?

Everyone can continue to improve. making additional investments in communication (language etc.) would probably be beneficial for its growth.

Please describe your company and your position there.

I'm the owner of an online advertising agency. We're starting up an online multi-vendor marketplace.

For what projects/services did your company hire Eminence Technology, and what were your goals?

We started our website development project, but the first developer we hired was disastrous and we had to terminate the contract and with the developer to start seeking new one.

How did you select this vendor and what were the deciding factors?

We selected Eminence Internet Technology because Sudeep, the full stack developer, and his team were familiar with the applications we’re using to develop our website. Also their approach was very cost-effective - whilst other contenders were suggesting to build the website from scratch, Sudeep and his team were able to use what had been already built. They are also very polite and friendly professionals who don’t mind going extra miles for their clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an organised kick-off meeting to discuss our goals and objectives. From there, they have been making every improvement visible. Sudeep is an accomplished full stack developer - one stop for all our needs - e.g., he has custom-coded where necessary, etc.

How many people from the vendor's team worked with you, and what were their positions?

Sudeep, the full-stack developer, has been our main point of contact and working through the project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Though the project is still ongoing, our website has been improved so much and it looks very professional now. Thank you!

Describe their project management style, including communication tools and timeliness.

Having the developer as the main contact has been helping us discuss things in detail with no waste of time. He has been very prompt and hardworking. Sudeep regularly sends us his work summary and graphics of his work done.

What did you find most impressive or unique about this company?

They do a lot of R&D to make sure if they can actually implement our requests.

Are there any areas for improvement or something they could have done differently?

Communication can be sometimes challenging when working remotely, especially from overseas, but with video call and other modern technologies, the challenge has been alleviated.

Please describe your company and your position there.

I'm the owner of a coaching and education platform. We connect people seeking guidance with experts and coaches.

For what projects/services did your company hire Eminence Technology, and what were your goals?

Our website was looking to expand beyond the MVP. We needed to add a number of plugins and customize them based on our goals. These were very complex, including a member side and a directory side to integrate with e-commerce and payment.

How did you select Eminence Technology and what were the deciding factors?

We searched online for a company that had the skills to complete the job. This company was the only one that was able to help us with our challenge.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We've expanded on the scope for over a year now, but the main idea was to build out a member-side integration and a directory. The directory included an easy sign-up process and payment features (which span multiple plugins). This was all built on WordPress.

How many people from the Eminence Technology team worked with you, and what were their positions?

We worked with one developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to implement everything we wanted to implement, and all our metrics increase from the outcome.

Describe their project management style, including communication tools and timeliness.

We used Upwork to communicate as well as a running document with a backlog of fixes/updates. We have met regularly to discuss the updates needed and get on the same page.

What did you find most impressive or unique about this company?

For the price and expertise, they can't be beaten.

Are there any areas for improvement or something they could have done differently?

Things seem to be implemented perfectly when we are able to jump on a call and talk through the exact fix/update needed. Writing it out without any additional discussion sometimes requires follow-ups.

Please describe your company and your position there.

I am a freelance marketing consultant working on behalf of clients.

For what projects/services did your company hire Eminence Technology?

A link building project following a new product press release

How did you select this vendor and what were the deciding factors?

I used an online freelancer website (Upwork) to advertise the job. I received over 30+ replies, interviewed 5 people, and then hired Eminence Technology after the interviews. They seemed to know exactly what I wanted to achieve.

Describe the project in detail and walk through the stages of the project.

Eminence Technology took the new product announcement and approached various different online resources to obtain backlinks to the client's product listing. We were looking for links from guest posts, social bookmarking, classified ads, imaging sharing, product listing, search engine submissions, and directory submission web sites.

How many resources from the vendor's team worked with you, and what were their positions?

I don't know and I only liaised with one person

Can you share any outcomes from the project that demonstrate progress or success?

It is a hard one to quantify but we were looking for external links over a period of up to 8 weeks after the new product announcement and would indicate to the main site where the product was listed that there were activities taking place off their platform. To this end, the product we worked on has remained popular and sales are consistently good.

How effective was the workflow between your team and theirs?

Very good, we used the freelancer website but also used skype and used Google Docs to share work.

What did you find most impressive or unique about this company?

Very thorough and patient. Made suggestions about how to improve the job in order to achieve the results we wanted.

Are there any areas for improvement or something they could have done differently?

Yes but we discussed these whilst the job was still ongoing, we changed the way we worked on this project and have made decisions about how we would work together in the future.

Please describe your company and your position there.

I run and own a web development company based in Switzerland.

For what projects/services did your company hire Eminence Technology, and what were your goals?

We consulted and made them development partners for multiple projects in the past, the majority of them concerning website development.

How did you select this vendor and what were the deciding factors?

We have been in touch with Eminence Technologies for years now. We first found them on Upwork for a single project & later being impressed with their work we started considering them as our global development partners.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The projects we consult with them are mostly website development. With our latest project, we wanted a clean and minimal designed website for one of our clients.

Along with all the latest frameworks and design methodologies, we wanted exceptional performance in the UX department. The client website depended heavily on how the user is using the website. So the User Experience was the key in this project for them.

We were very happy with the result they provided. They carefully crafted the UX and complementing it with the best UI possible. The overall client saw a remarkable improvement in the site conversion rate.

How many people from the vendor's team worked with you, and what were their positions?

Generally, a total of 3 people kept in touch with us. The project manager, sometimes the developer when we need face to face conversation for some details & CTO keeps us in the loop of what’s going on with our projects.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Over the years they have consulted us with multiple website projects and have worked on a few them too. And overall their designs and process bring the best ROI to clients.

Describe their project management style, including communication tools and timeliness.

Project management has always been their strong suit, with timely updates, keeping us in the loop of processes. They may not sit in the same building as we are but have great communication practices to fill that gap.

What did you find most impressive or unique about this company?

They create solutions that are best for the client project, keeping scope & future implications in mind they create scalable solutions of the future. ROI that they provide on the projects benefits the client immensely. Overall, I believe they are a great company to be associated with for being a global development partner.

Are there any areas for improvement or something they could have done differently?

With the communications practices & web development expertise they have shown till now, I don’t think they need any improvement.

Introduce your business and what you do there.

I’m the founder and president of Knowledge Mountain Media. We’re an auxiliary sales branch of the Knowledge Mountain Church of Perpetual Genesis and distribute religious pamphlets and written materials.

What challenge were you trying to address with Eminence Technology?

I needed help with developing an osCommerce website after several failed relationships with other online contractors.

What was the scope of their involvement?

Eminence Technology first redeveloped our osCommerce site, fixing the mistakes of previous developers. They took care of the wireframes and technical documentation. They used phpMyAdmin and SQL to build the database, and they also integrated a third-party feature to handle payment transactions.

Since then, Eminence Technology worked on all our sites on various platforms. That includes a Simple Machines Forum (SMF) message board, a WordPress blog, and our online store. 

What is the team composition?

We work with Gagen.

How did you come to work with Eminence Technology?

I started talking to the company’s founder back in 2008. I had a question of a message board, and he gave me a quick answer. 

How much have you invested with them?

We’ve spent about $25,000.

What is the status of this engagement?

The project lasted from September until December 2013. The team continues to provide support as needed.

What evidence can you share that demonstrates the impact of the engagement?

The team continues to provide support. In one case, our website was hacked during a large book promotion campaign. I sent an email to Gagen (Web Developer, Eminence Technology). He was on vacation with his family in the Pacific, but he got on our case right away, organized his team in India, and ended the crisis in 12 hours. I can’t think of an onshore company that could’ve responded that fast. Their integrity is beyond reproach.

How did Eminence Technology perform from a project management standpoint?

Whenever we have a problem, Gagen fixes it without question. He also can communicate fluently in English, which has been helpful in preventing misunderstandings.

What did you find most impressive about them?

The team has unquestionable integrity. They get stuff done and stand behind their work. I’m thoroughly impressed with Gagen.

Are there any areas they could improve?

If I could think of any, I would’ve dumped Eminence Technology.

Any advice for potential customers?

Give them an opportunity to submit a bid for your project. As with any outsourced partner, start with something small before you give them something big.

Introduce your business and what you do there.

I am a self-employed small business owner. I have made a couple websites, but the one that’s still up is called Filmhauer.

What challenge were you trying to address with Eminence Technology?

Filmhauer sells digitized World War 2 film footage to universities, documentary projects, and collectors. I wanted to provide a website for them to access and purchase this footage.

What was the scope of their involvement?

It began with regular PHP programming and developing a WordPress base for the site. They also built e-commerce functionality into the website with osCommerce. Their team worked on the backend to make the website come to life. They didn’t do the graphic design, but they implemented all the graphics and plans I gave them.

Since the initial build, they’ve helped with other projects as I’ve thought of them. They helped with a newsletter system and for the Facebook page. Because we have such a large database, they created an archive for premium clients to see other films not listed on the website.

What is the team composition?

Gagan (Senior Developer, Eminence Technology) is my main point of contact. I work with three or four different programmers connected to the company.

How did you come to work with Eminence Technology?

I started working with Gagan through Upwork. Eventually, Gagan introduced me to other workers who were at the company.

How much have you invested with them?

We’ve invested around $25,000. I’m charged at reasonably-priced hourly rate. For large projects, they negotiate fixed prices.

What is the status of this engagement?

The work began in 2006 and they have been working on it on a project-by-project basis for over 10 years. The projects were different lengths—some took months and others took days.  

What evidence can you share that demonstrates the impact of the engagement?

My website wouldn’t exist without them. The backend has gotten quite complex, and I don’t have any programming experience. if something goes down, they always jump to action immediately. Everything I’ve done is through Eminence Technology, and I really do see them more as a partner. I have 100% customer satisfaction. It’s been a very positive experience.

I think they do a better job of capturing my vision than I do. I would have ideas about the project and they refined the scope based on the cost of work, profitability, and technical workarounds. For example, rather than develop a new custom functionality from scratch they’d suggest a plug in osCommerce module that would save many hours of work.

How did Eminence Technology perform from a project management standpoint?

It’s a little disorganized, which is mostly my fault, but they get all the work done. Initially, I was hoping that we could keep track of the tasks we’d done because sometimes I’d forget what functionalities the website had. But they didn’t want to keep track of individual updates, so everything has been on the fly. There’s nothing really negative about that, though.

I’d be in contact with Gagan if I had any questions. If one programmer didn’t work out, we could switch to a different programmer with no problems.

What did you find most impressive about them?

They’re certainly interested in my end result and doing what I need. They help me understand the possibilities of the programming and find the best way of completing it.

Are there any areas they could improve?

No, there’s nothing I can think of.

Do you have any advice for potential customers?

You should go into the conversation with an open mind about what you want to accomplish. They’re really creative and technically capable.

Please describe your company and your position there.

Director, owner CTO.

For what projects/services did your company hire Eminence Technology, and what were your goals?

We needed a development team to develop custom wordpress functionality.

How did you select this vendor and what were the deciding factors?

After receiving a series of vendors, Eminence provided a good balance between expertise and hourly rates.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Develop custom wordpress functionality, templates, back-end functionality. Front-end implementation.

How many people from the vendor's team worked with you, and what were their positions?

1 = Developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project implemented as requested.

Describe their project management style, including communication tools and timeliness.

Communicated over Upwork. Moved to Monday.com

What did you find most impressive or unique about this company?

They were easy to work with.

Are there any areas for improvement or something they could have done differently?

Sometimes a faster response time between requests and estimates.

Please describe your company and your position there.

I work at Unlock Your Financial Future and I am the customer manager

For what projects/services did your company hire Eminence Technology, and what were your goals?

They have done a lot of things from looking after our website to bringing leads through social media and creating Ebooks

How did you select this vendor and what were the deciding factors?

through workplace

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They are fantastic and always deliver. Nothing is ever an issue for them and they always get the job done.

How many people from the vendor's team worked with you, and what were their positions?

I work with geo

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Geo has done really well with lead generation through social media

Describe their project management style, including communication tools and timeliness.

fantastic always able to contact them

What did you find most impressive or unique about this company?

they send you a report every week of what they have done for that week

Are there any areas for improvement or something they could have done differently?

I happy with service