What was the scope of their involvement?
Early on in the project, we realized that we didn’t really understand what our true needs and challenges were with the website, so we decided to split it up into a phase project with EMERGE. The first phase was to identify what our website needs were, talk to the correct stakeholders to figure out the exact challenges we were trying to address, and then make sure everybody was on the same page with our proposed solution.
They started by sending around a survey to our different company stakeholders, as well as identifying the needs of our website audience. From there, they tied everything they had found together into a presentation of the vision statement for what our transition from Drupal 7 to Drupal 8 would look like.
We just finished phase one and are in the process of kicking off phase two, so they haven’t done any actual work on the site yet, but we’ve gone through a lot of strategy interviews and planning sessions so far. Once we get started, they are going to be handling frontend design and we will do backend development in-house.
What is the team composition?
Jonathan (President & Strategist, EMERGE) and Mandi (Project Manager, EMERGE) have worked pretty closely with us since the beginning, and have pulled in a designer and a UX lead as well. I believe they have 5–6 other people working with them, so in total, I think there are about 10 people on the project.
How did you come to work with EMERGE?
The search and signing process actually took place before my time here, but I believe we were looking at a few different companies originally. EMERGE was actually more on the expensive side, but it came down to the value they could offer and the personality of their company that convinced us that they were the best fit for us.
How much have you invested with them?
The total cost of the phased project will be close to $400,000.
What is the status of this engagement?
We started the project in September 2019, and it is ongoing. The plan is to finish the redesign by the end of 2020.