Emcee IT Solutions LLC (Formerly YapBuzz LLC)

BACKGROUND

Introduce your business and what you do there.

I’m the owner and creator of a sports challenge application called BroDough.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YapBuzz LLC?

We hired them to create our mobile application within 3–4 months.

SOLUTION

What was the scope of their involvement?

YapBuzz LLC provided mobile app development services. They basically helped me turn my concept into a mobile app. They were also in charge of building an iOS and Android version of the app and providing maintenance support.

What is the team composition?

We work with the owner of their company.

How did you come to work with YapBuzz LLC?

We found them through an online search.

How much have you invested with them?

We spent between $25,000–$30,000. 

What is the status of this engagement?

We worked together on this project from April–September 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We just launched the app last week, and we currently have about 65 downloads. Their team also took care of any bugs and issues efficiently. Overall, I was extremely pleased with the app they delivered.

How did YapBuzz LLC perform from a project management standpoint?

They did a really good job of being available and getting things done on time and within budget. For communication, we used email, phone calls, and SMS.

What did you find most impressive about them?

I was impressed with their knowledge of how to build an app.

Are there any areas they could improve on?

I can’t think of anything. They did a great job.

Do you have any advice for potential customers?

Be thorough in your research and the concept you’re trying to create. Also, be patient and give time for questions to be answered.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a cloud based CMMS program available on the internet.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YapBuzz LLC, and what were your goals?

We had just had the website and mobile apps rebuilt and had many problems. Broke off with the original developer and came to YapBuzz LLC and Prabal Dey to take over and get the site running correctly.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found profile on Linked in and contacted. After some discussion I found out that Prabal is extremely knowledgeable with the programming languages needed to do the work I needed and the drive to get it done.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Prabal used his knowledge of Laravel, PHP, JavaScript and other disciplines to repair problems with website and mobile apps. We required major program changes and these were accomplished quickly and accurately. I continue to use YappBuzz to this day for website maintenance and emergency repairs.

How many people from the vendor's team worked with you, and what were their positions?

I worked directly with Prabal Dey the owner of YappBuzz.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to repair website errors and make major changes without bringing the site down or affecting customers. This is huge in a live online system with thousands of users. Priced honestly and not out to gouge or suddenly raise pricing.

Describe their project management style, including communication tools and timeliness.

Excellent project management style and great communication by phone, text and Email. Extremely good with solving emergency website down situations quickly.

What did you find most impressive or unique about this company?

Along with being knowledgeable and having all the tools, YupBuzz LLC was genuinely nice and pleasant to deal with.

Are there any areas for improvement or something they could have done differently?

I actually don't have any suggestions for improvements. Just keep doing what you're doing!

BACKGROUND

Please describe your company and your position there.

I own a $100 MM real estate development and construction company in DFW.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YapBuzz LLC, and what were your goals?

We hired Prabal at YapBuzz to build us a new website for the purpose of showcasing our accomplishments to banks and investors.

SOLUTION

How did you select YapBuzz LLC and what were the deciding factors?

We selected Prabal at YapBuzz for his attention to detail and accomplishments on previous websites.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped us to organize data, photos, and projects in a compelling and concise way. The website brought regular, unsolicited, positive feedback from our key target market.

How many people from the YapBuzz LLC team worked with you, and what were their positions?

We worked entirely with Prabal at YapBuzz.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As mentioned, we received regular, unsolicited, positive feedback about our site - that it was well organized, sharp, and concise, which was exactly what we aimed to achieve.

Describe their project management style, including communication tools and timeliness.

Prabal gave regular updates via email and recorded screen shot video explaining what he planned to do and what he had done. He was always quick to respond to inquiries and get edits done on the site. They are professional, on-time, and good at communication.

What did you find most impressive or unique about this company?

This is one-on-one service - they really listened well and acted quickly to follow our precise instructions, delivering a high-quality, professional result.

Are there any areas for improvement or something they could have done differently?

You will find very little to complain about if you work with this vendor - we had a great experience and cannot think of any significant issue that was troublesome.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CFO of Suforia, an influencer marketing platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YapBuzz LLC?

We needed someone to develop our entire software platform.

SOLUTION

What was the scope of their involvement?

YapBuzz was our lead developer in building our software platform. They managed our PHP backend, created several mobile apps for the Android and iOS platforms, and even developed our web portal’s frontend that involved a client-facing dashboard. Additionally, they supported us with an internal management administrative console as well.

They brought in a large of about 3–4 developers and 2–3 QA testers to initially develop the web portal. After that, they went on to develop both native mobile apps for the iOS and Android platforms simultaneously. It took about 1–2 years initially to get to beta,  and we added two more years to polish and refine the product for our public launch.

What is the team composition?

Our primary contact was Prabal (CEO), but they were able to bring on additional developers as needed to expand the team.

How did you come to work with YapBuzz LLC?

We found them while we were looking for developers with certain competencies on Google. What was very appealing about Prabal was he was able to manage a large team in addition to doing a lot of the programming himself. From a cost-savings measure, he was very efficient and we were able to pay him one fee instead of paying three or four different people to do what he did.

How much have you invested with them?

I would say we invested about $250,000.

What is the status of this engagement?

We worked together from October 2017–October 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We did a lot of client demos for new client acquisition, and people were actually amazed and impressed by the software. We never once received negative feedback so I think that’s a testament to the work that YapBuzz did.

How did YapBuzz LLC perform from a project management standpoint?

They were great at project management, but as transparent feedback, at times we felt that they were a bit too slow. However, I’ve worked with many developers and what I found is it’s better to do something once the right way, even if it takes longer, than to push something out hastily. While they did the work at a slower pace, the quality of the work was always excellent whenever it was released — I appreciate the fact that there was a lot of care taken with the code that was written.

YapBuzz provided us with a lot of financial flexibility. They allowed us to expand and contract the team as needed in real-time. There were times when we brought on an iOS developer and Android developer, and when we didn’t need them anymore, we were able to scale down to save costs. We mostly communicated through Skype, text, and video calls.

What did you find most impressive about them?

The biggest thing that stood out to me with YapBuzz, was their transparency and honesty and in this business, it’s difficult to find a partner you can trust. We never once felt that the hours were overestimated or over accounted for. Their process was very transparent and I’ve never had that kind of experience with all the developers I’ve worked with. 

I would also like to add that Prabal probably worked on our project for more than what he charged us for. He will get the work done if it means eating his own hours.

Are there any areas they could improve?

I think they can be a little more efficient in how they get things done, and maybe push things out a little faster without impacting the quality of the work. Another thing I also have criticism for is the design. They had very good developers in terms of writing the code itself, but the frontend UI/UX needs more work. 

However, that has more to do with us as a client, because we made it very difficult for them — we were pivoting and changing directions all the time, so I think we were partly at fault. I did have a positive experience working with them, and I would absolutely recommend them.

Do you have any advice for potential customers?

To get the most out of any developer, particularly YapBuzz, you would need to have a full solid roadmap before starting the development. That can really make things a lot more efficient, and make sure the UI/UX is fully fleshed out because I feel like that’s a slight area of deficiency with them.

BACKGROUND

Please describe your company and your position there.

I am a CEO of Same Page. Our services are dedicated to improving our user's mental and emotional health daily by sharing their ups and downs with others who are on the same page with them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire YapBuzz LLC?

YapBuzz LLC was hired to help us create and develop the app.

What were your goals for this project?

The goal for the project is to deliver the app to the market and increase the awareness of the app.

SOLUTION

How did you select YapBuzz LLC?

I got in touch with YapBuzz LLC after I found the contact information online and I felt instant trust and connection with the company.

Describe the project in detail.

Since we started working on the project, we have been in touch weekly, making and implementing changes to better serve our users.

What was the team composition?

I have been working with Prabal and he has been a delight to work with!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project has tremendously progressed from the original idea with the help of YapBuzz LLC and will soon be ready for the market.

How effective was the workflow between your team and theirs?

It has been very easy to work with YapBuzz LLC. The professionalism and dedication to my project has been beyond what I expected.

What did you find most impressive about this company?

The most impressive part was the fact that they believe in my project as much as I do and want to see it succeed! For YapBuzz LLC, every idea is welcome and they provide advice when needed. I could not ask for a better company to work with!

Are there any areas for improvement?

I cannot think of anything at the moment, but if I do, I am sure it will be taken into consideration and I would see improvement instantly.

BACKGROUND

Introduce your business and what you do there.

We’re a startup management consulting firm, and I’m one of the partners. We started in October, so it’s a relatively young company. We usually serve large multinational companies in their strategic exercises. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YapBuzz LLC?

We were trying to get a website up and running that can represent the firm’s expertise and history, as well as to capture the future vision that we have. 

It’s a fairly simple website largely for displaying content. We display content, contact information, blogs, and links to different social media sites, but it’s one of the simpler sites out there in general.

SOLUTION

What was the scope of their involvement?

YapBuzz helped us design the site through WordPress.

What is the team composition?

I mostly worked with one person. He had a team that he worked with, but I’ve mostly interfaced with just one person who I believe was one of the founders of the company. 

How did you come to work with YapBuzz LLC?

It was through a referral. I had a business associate who highly recommended their service. 

How much have you invested with them?

We invested between $5,000–$10,000. 

What is the status of this engagement?

We worked on the project from October–December 2020. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

YapBuzz gave us access to Google Analytics so we could see the web traffic that has been generated on the site. Through interactions with the external world, everybody has given very high marks for the look and feel of the site and its design and functionality. 

Given that my business associate recommended them, we weren’t disappointed. We were very satisfied with the results.

How did YapBuzz LLC perform from a project management standpoint?

They were prompt at meeting deadlines, and they were usually very quick in responding to emails and phone calls even outside of regular business hours, which we appreciated. 

We’d give them a general requirement of the different sections that we needed on the website. They would react quickly to that and update us almost every week to show us the progress. They made suggestions as we went along to improve the functionality and the looks of the site. Overall, it has been a very positive experience. 

What did you find most impressive about them?

What was most impressive is their desire to truly help us instead of just doing what we asked for. Sometimes, we’d make suggestions that may not necessarily be in our best interest. 

They had professional knowledge of building sites, and they’d be very candid with us when guiding the process with their expertise. They were thinking about our firm's value proposition so that their design would come alive and be more effective. That's what I appreciated the most. 

They went above and beyond what we simply expected from web development. They really wanted to ask business questions, such as what we were trying to convey with a paragraph or what we were trying to say to our clients. They put a lot of care into that, and I found that to be a clear differentiator among other competitors of theirs. 

Are there any areas they could improve?

Nothing comes to mind. In general, we’re very satisfied with the result. 

Do you have any advice for potential customers?

Trust YapBuzz and answer their questions in a timely fashion because it definitely takes two to tango. Sometimes, inaction on our part held up the process. I think frequent communications and listening carefully to their questions will be very beneficial and mutually rewarding. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an in-home healthcare company. We do service coordination and case management for people with developmental disabilities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YapBuzz LLC?

We need a good CRM and billing and payroll system to help us keep track of everything. Because our company is in such a unique niche, out-of-the-box software wouldn’t be a good solution for us.

SOLUTION

What was the scope of their involvement?

YapBuzz LLC is helping us create a unique CRM system that’s also integrated with billing and payroll. 

What is the team composition?

We mainly work with Prabal (CEO), and he has his designers and contractors.

How did you come to work with YapBuzz LLC?

I found Prabal through Craigslist a long time ago.

How much have you invested with them?

It’s been in increments, but the total so far is around $50,000. The previous project cost about $80,000.

What is the status of this engagement?

I have two different projects with them, but the more recent one began around December 2019. The engagement is ongoing — Prabal has wrapped up the majority of the work, but we still need a few more things done.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Prabal is a very genuine and honest person. I’ve been happy with the work they’ve done so far.

How did YapBuzz LLC perform from a project management standpoint?

They've performed really well. 

What did you find most impressive about them?

The best part of working together is that he is very patient and understanding when you’re developing software, especially if you don’t know what you’re doing. 

Are there any areas they could improve?

The biggest hurdle has been explaining the ideas in my head and what we need. Prabal does his best, and we put a lot of work into it. At times, I’ve asked Prabal where certain things are that I asked for, and he explains that it would take a lot of work to change the software because we didn’t get it right from the start. At the end of the day, though, he fixes it.

BACKGROUND

Introduce your business and what you do there.

My organization is Cosmo-Barber.com, an online educational platform, and I’m the director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with YapBuzz LLC?

With the onset of COVID-19, it was hard for some of our students to be on-site, so we needed a website to deliver teaching instructions to the virtual students. 

SOLUTION

What was the scope of their involvement?

YapBuzz built a brand new website, in which we could upload content and have it be delivered to students at home. Until March 2020, the institution had been delivering instructions through the traditional method of having students come on campus.  

The site was built on WordPress. We had to use what we could on WordPress, so there were some constraints. Other than that, I let the designer make recommendations, and I went with the flow. 

Because this was a very basic website, they were more in charge of just developing the backbone of it rather than the actual content, which is the bare minimum. We weren’t very picky; we were focused on effective teaching rather than presentation. 

What is the team composition?

We worked with just one person.

How did you come to work with YapBuzz LLC?

We found them through a web search. I was looking for someone local so that we would be able to meet in person to give them instructions or content rather than working together virtually. 

How much have you invested with them?

The total work cost $4,000. 

What is the status of this engagement?

We started working with them in March 2020, and things got wrapped up in June 2020. I had an inkling that we were probably going to close down the institution temporarily, so I started researching designing a website in February. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The students mentioned that the ease of access is great; the presentation is very basic, making it easy for them to learn. YapBuzz developed a good-looking website, and it functions very well. It doesn’t crash or anything like that. Those were the main things that we were looking for.

How did YapBuzz perform from a project management standpoint?

YapBuzz was definitely very good. This is my first time working on such a project. If I were to come up with any other design projects, I would definitely work with YapBuzz. The person I was in contact with was very communicative and punctual. 

What I like the best was he understood that I had no knowledge of web design. Instead of just doing things, he’d explain why he was doing it so that if I ever decided to do it myself, which is never the case, I’d have that knowledge. I appreciated that. He was very engaging and really involved me in the process. 

In the end, I didn’t need to meet with them in person. We were able to communicate effectively through emails and chat with video conferences. 

What did you find most impressive about them?

I was really impressed with how easy it was for me. I did not have to be as involved as I thought I would have to be. I basically just gave YapBuzz my idea, and they ran with it without making it their own. They involved me and got my opinion.

For the kind of website that I was building, it was very economical and below my budget, which was good. I would definitely recommend newcomers and beginners like me to work with them. 

I know they probably have bigger, more elaborate projects, and they work with more complex designs. However, they can work with someone like me and make it somewhat enjoyable and easy. 

Our contact person is a professional. I don’t want him to get too popular because when I need anything else done, I hope they’ll be able to squeeze me in. 

Are there any areas they could improve?

I have no criticisms or suggestions. I think they’re doing a good job.

BACKGROUND

Please describe your company and position.

I was the Owner/Producer of AWD west

Describe what your company does in a single sentence.

Web advertising, video and media content

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YapBuzz LLC to accomplish?

• Production of a web based application to interface with an existing website
• Ease of operation and the ability to add future features
• Worpress capable

SOLUTION

How did you find YapBuzz LLC?

• Referral
• Other

Why did you select YapBuzz LLC over others?

• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and implementation of a wordpress based application to allow for consumer participation and data tracking for charity based programs that utilize teams to achieve donation goals throughout the year. . The app would allow the entering of individual profiles and their assigning to patcipating teams. The app is to be able to track the individual participation of each member as the collect items of charity toward their personal and team goals. The app is to be mostley self-sufficient and allow the constant addition of individuals and assigning of tasks with little administration involvement.  
Teams will have the ability to adjust, edit and compare thier progress against other teams through access to an editable database. All data will also be available to a admin to monitor and access all team and individual data as well.  Members will also be able to create and disseminate events to other team members and track progress.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Client was immediately pleased and satisfied with the final project. Users found the application simple and elegant in its design with little or no leaning curb required. App was easily usable for any level of user computer knowlege. I've used YapBuzz for past projects and have been completely satisfied and impressed with all aspects of thir work

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always ahead of schedule. Immediate response to all communication and was able to offfer simple and sensible solutions throughout project development. All of the suggestions were implemented and vastly improved the final project. 

What was your primary form of communication with YapBuzz LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They knew the best and most cost-effective way to achieve the client's desired outcome. Able to educate, throughout all designs steps, as to why and how different approaches would achieve the stated goals. Honesty as to exactly what the pros and cons were of every aspect and question. Guided the client through all options and accurately estimated time and cost ramifications as the needs of the project evolved. 

Are there any areas for improvement or something YapBuzz LLC could have done differently?

I have had several projects with YapBuzz and have been completed satisfies and impressed with teh attention of detail and commitment to quality and customer satisfaction.
What advice do you have for clients with similar needs to yours?
Find one that is willing and enthusiastic to become a partner in your project. One that can look at your goals and offer a path that might be more efffective in both cost and funtionality

BACKGROUND

Please describe your company and position.

I am the Project Manager of Intrepid Innovations

Describe what your company does in a single sentence.

Intrepid Innovations is a community run initiative for correlative research to attain the highest risk adjusted returns in the digital asset space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire YapBuzz LLC to accomplish?

• Develop Our Application

SOLUTION

How did you find YapBuzz LLC?

Online Search

Why did you select YapBuzz LLC over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from YapBuzz LLC were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a subscription based app where subscribers can use our proprietary tools to make better crypto investments. Key features are, Project Finder, Project Reports and Project requests. App had to have 3 ways to login. 

1. Native account (email & password).
2. Login via Patreon. 
3. Login via web3 wallet.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our application is working smooth and the subscribers are very happy with the outcome.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. The application was finished by our deadline.

What was your primary form of communication with YapBuzz LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

YAPBUZZ demonstrated the ability to not only understand complex technical challenges but also to articulate solutions in an accessible manner was impressive. There unique combination of skills facilitated a smooth and efficient work flow, making our collaboration both productive and enjoyable. His commitment to delivering quality work while maintaining clear, open lines of communication was a standout aspect of our partnership.

Are there any areas for improvement or something YapBuzz LLC could have done differently?

No. We were fully satisfied with his service.