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Email Marketing & Production Agency

5.0
11 reviews

Email Uplers is a full-service email marketing agency. We can help you in executing your email marketing strategy seamlessly. We are a team of 150+ Email experts, who can help you with designing email template and coding them to perfection. But, this is just the beginning, we can handle end to end campaign management, help you with setting up automation, ESP integration & migration, Email audit, in short everything to do with emails.

A testimony to our expertise is our base of 5000+ customers, including brands like Disney, National Geographic, 21st Century Fox, Ogilvy, Oracle to name a few. 

Producing 3000+ templates every month compatible with 40+ email clients; Monks have delivered 60,000+ templates till date for Direct Brands, ESPs, and Agencies. 

We take pride in delighting our new, as well as 80% of Repeat Customers with our best-in-class Customer Experience. We are loved for our 24/5 support, fastest-in-the-industry Turnaround Time of 8 hours, strict NDA terms, 100% money-back guarantee and complete White-Labeled Service.

Our industry leadership is powered by our immaculate knowledge of Email Marketing & Email HTML conversion; along with our pioneering contribution in promoting Interactive Elements in emails. We believe in empowering our followers with enlightening content in the form of infographics, blogs, eBooks, whitepapers and social media updates.

READ MORE...
 
Undisclosed
 
$25 - $49 / hr
 
250 - 999
 Founded
2013
Show all +
San Diego, CA
headquarters
  • 9655 Granite Ridge Dr Suite 200
    San Diego, CA 92123
    United States
    12136746665
other locations
  • Uplers House, Next to Kalasagar Mall, Sattadhar Cross Roads
    Ahmedabad, GJ 380061
    India
  • Level 6, 241 Commonwealth Street, Surry Hills
    Sydney, NSW 2010
    Australia

Portfolio

Key clients: 

Disney, 21st Century Fox, Oracle, Ogilvy, National Geographic, Cambridge University, Endurance International Group, Y&R NZ, DHL

Reviews

5.0
11 reviews
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Email Marketing for Financial Services Company

"They were able to deliver results very quickly."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2018 - Ongoing
Project summary: 

EmailMonks developed an email marketing campaign for a financial services company. The team developed a cloud page, designed and deployed emails, and designed web plugins.

The Reviewer
 
501-1,000 Employees
 
Salt Lake City, USA
Spencer Mann
VP Marketing, Acima Credit
 
Verified
The Review
Feedback summary: 

The development met the expectations of the internal team. EmailMonks delivers quality results in a timely manner. The team establishes a smooth workflow through effective communication.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

VP of Marketing at a Financial Services Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EmailMonks?

Marketing Cloud - Email design/coding and cloud page development.

What were your goals for this project?

Economically scale our team and improve quality of our content.

SOLUTION

How did you select this vendor?

Relationship with vendor at previous job.

Describe the project and the services they provided in detail.

  • Design emails
  • Code emails
  • Deploy emails
  • Build cloudpages
  • Design advanced web plugins

What was the team composition?

Project manager, designer and engineering support.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They have been fantastic, great to work with, and very efficient at delivering results.

How was project management arranged and how effective was it?

Excellent

What did you find most impressive about this company?

They were able to deliver results very quickly.

Are there any areas for improvement?

Nope

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Email Marketing for Consumer Products Company

"Working with EmailMonks has been like taking a fresh breath of air."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2019 - Ongoing
Project summary: 

EmailMonks implemented an email marketing campaign to encourage repeat website visitors. They integrated a pop up with an email automation service, and now they're monitoring the solution's success. 

The Reviewer
 
11-50 Employees
 
Willard, Ohio
Raymond Miller
President, My Wedding Reception Ideas
 
Verified
The Review
Feedback summary: 

While the automatic emails are just starting to launch, the site popup has generated thousands of visitor contacts. The team maintains a dedicated, transparent working style, and stakeholders always know what to expect. Their deadline-orientation stands out. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the founder and president of My Wedding Reception Ideas, an online wedding bridal store specializing in personalized wedding decorations, favors and wedding party gifts. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EmailMonks?

We hired EmailMonks to carry out an email marketing campaign. Future brides would sign up on our website to receive automated reminders to visit the site closer to their wedding date.

What were your goals for this project?

We know that many of our daily site visitors will not be getting married for months or even years to come. We wanted to remind brides about our website, our products, and our services closer to their wedding date.

SOLUTION

How did you select this vendor?

Initially, we narrowed the list down to five finalists. We were looking for specific requirements including responsiveness, efficient scheduling, cost, and feedback from previous clients. We also wanted a company that solely focused on email marketing. EmailMonks stood out because they fulfilled the categories we were looking for. After several conversations with the team, we knew we had found the right service provider. 

Describe the scope of their work in detail.

First, EmailMonks added a Poptin tool with our website, prompting visitors to supply their name, email address, and wedding date if they would like reminders to visit the site again. Then, the team integrated our Poptin tool with Mailchimp, and created three email templates to be triggered by the approaching wedding date. Before each step, EmailMonks evaluated the optimal technology to accomplish our goals.

What was the team composition?

Jay (Developer, EmailMonks) and one other employee were our primary contacts throughout the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re entering peak wedding season, and the thousands of contacts we've generated are starting to receive their email reminders. So far, our average email open rate is 27.1% and our average click rate is 4.7%. With the help of EmailMonks and analytics, we will monitor our conversion success in the months to come.

How effective was the workflow between your team and theirs?

We thoroughly enjoy working with EmailMonks. They are mindful about our best interests, budget, and timeline. They meet the deadlines they’ve outlined, and they offer cost-savings recommendations when they see opportunities.

What did you find most impressive about this company?

Working with EmailMonks has been like taking a fresh breath of air. They don't make excuses, and they do what they said they would. There have never been any hidden fees or surprises.

Are there any areas for improvement?

There aren’t any areas I'd recommend they improve. We wanted a hands-off approach to our email marketing, and EmailMonks are earned our trust. We are very happy with their service and have asked them to manage our email campaign going forward.

5.0
Overall Score I'm not one to give five star ratings, but in the case of EmailMonks, they truly deserve it.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    The solution had a quick turnaround, and they're always on-time.
  • 5.0 Cost
    Value / within estimates
    They were very affordable. It’s been more cost effective than maintaining an in-house staff.
  • 5.0 Quality
    Service & deliverables
    Everyone from their coders to their graphics team does exceptional work.
  • 5.0 NPS
    Willing to refer
    I would recommend EmailMonks to anyone looking for a professional team that can plan and implement an email marketing service.

E-Newsletters for Digital Media Company

"Our team always looks forward to the next project with them!"

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2016 - Ongoing
Project summary: 

EmailMonks is the partner of choice for turning design concepts into fully-coded and responsive newsletters, which are compatible with all the main e-mail clients.

The Reviewer
 
1-10 Employees
 
Athens, Georgia
Ryan Kelly
President, Terrapin Blue, LLC
 
Verified
The Review
Feedback summary: 

End clients express satisfaction with their newsletters, which wouldn’t be possible without EmailMonks’ expertise and willingness to exceed expectations. Their team is attentive, quick to deliver, and responsive to questions, which makes working with them feel like a single unified effort.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the president of a digital media company that creates marketing collateral. We have a national reputation and create videos, e-newsletters, and social media content for our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EmailMonks?

We were tasked with creating an electronic newsletter for a client that is owned by a global transportation conglomerate and needed help with bringing it to life.

SOLUTION

How did you select this vendor?

We found them on the internet.

Describe the scope of their work in detail.

EmailMonks has been our go-to partner for about two years now. We provide the designs we want, which are created by our staff. They take that, and within eight hours, generate the code for responsive newsletters that can be opened by the majority of e-mail clients available.

What was the team composition?

I’m usually the project lead and we work with several members of their team. The account manager always ensures that the work runs smoothly and answers any questions we may have. It’s such a treat to work with her.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our clients are very happy with the work we generate with the expertise that EmailMonks brings to the table. They go above and beyond the call of duty. Our team always looks forward to the next project with them!

How effective was the workflow between your team and theirs?

They’re very effective—I would even say seamless. They’re ultimate professionals, and it’s like we actually belong to the same team.

What did you find most impressive about this company?

It all goes back to their customer service and industry knowledge. I enjoy interacting with their team, which makes every project enjoyable!

Are there any areas for improvement?

No.

5.0
Overall Score They always provide excellent customer service and follow up!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They always deliver on time.
  • 5.0 Cost
    Value / within estimates
    They are fairly priced.
  • 5.0 Quality
    Service & deliverables
    Their quality gives us the ability to turn our projects around very quickly.
  • 5.0 NPS
    Willing to refer
    Yes.

MailChimp E-mail Template Design & Production

"The graphic design product was superb, as was the template production."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2018 - May 2018
Project summary: 

EmailMonks designed a professional email template to be sent to members of an informal business networking group. The emails are used to inform members about events and group news.

The Reviewer
 
1-10 Employees
 
Louisville, KY USA
James Robinson Reed, II
CEO/President, J.R. Reed + Associates, LLC
 
Verified
The Review
Feedback summary: 

The email template has received overwhelmingly positive reviews from group members, signaling the project’s success. EmailMonks worked diligently to address all needs, and they were fully attentive to business goals. Their design skills cannot be overlooked.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of J.R. Reed + Associates, LLC, a marketing firm in Louisville, Ky.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EmailMonks?

I hired EmailMonks to help design a new email template for distribution to my golf league members. There are approximately 30 active participants in the group, but the larger list features just shy of 100 people—including past participants and prospective members. Many in the group are either past, present, or future target clients of J.R. Reed + Associates, LLC.

What were your goals for this project?

I was looking for a professional design to better package and present my information. In this particular case, I wanted to include weekly results from a golf league, including scores, hole prize winners, and similar information. This is the 20th year of the league, and it was my goal to present the league in the best, most professional light.

SOLUTION

How did you select this vendor?

I searched online for vendors who design professional email templates. EmailMonks was one of the top search results. Within seconds of being on their website, I was sold on their design abilities. Their portfolio, and their site itself, was very impressive.

Describe the scope of their work in detail.

EmailMonks was selected to not only design my email template but also produce and upload an advanced responsive template directly into my MailChimps account.

What was the team composition?

I worked with a series of contacts at EmailMonks including a department manager, a project manager, and various graphic designers and producers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was blown away by the results. The graphic design product was superb, as was the template production. The results exceeded my expectations. The members of the league have offered only positive feedback regarding the look of the emails.

How effective was the workflow between your team and theirs?

Communication with every member of EmailMonks’ team was professional, courteous, and quick. They were very responsive and attentive to my needs.

What did you find most impressive about this company?

Their abilities in graphic design and website design are quite notable.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    Their price was a tad more than I would have hoped, but it was worth every penny.
  • 5.0 Quality
    Service & deliverables
    The quality of their work was superb.
  • 5.0 NPS
    Willing to refer

Email Marketing & Landing Page for Nutraceutical Company

"We’ve worked mostly with freelancers in the past, but I can’t even compare them."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

EmailMonks created a landing page and assist with email designs to increase sales and other key metrics. After performing well on a test case, they were brought on as a continuous partner.

The Reviewer
 
1-10 Employees
 
Tel Aviv, Israel
Tom Binder
VP Ecommerce, CuraLife
 
Verified
The Review
Feedback summary: 

Landing page conversion rate increased 50%, and email click rates and open rates improved significantly. Their focus on customer service and relationship building make them ideal for ongoing engagements.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of E-Commerce for Curalife. We’re a global nutraceutical company that develops and markets nutraceuticals for people dealing with chronic health conditions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EmailMonks?

We were looking for help with our email design. We were using Mailchimp, and as we grew, we needed a more professional look to improve our open rates, conversion rates, click rates, and sales. 

SOLUTION

What was the scope of their involvement?

They gave me an initial email design which served as a test. We were happy with it and they did an amazing job, so we decided to bring them on right away. After that, they did our landing page, which is even better than our email.

What is the team composition? 

We work with an account manager, Sid (Customer Relationship Management Specialist). We also worked with someone who helped with our onboarding process at the beginning.

How did you come to work with EmailMonks?

We saw that they had worked with good companies in the past, and we thought their portfolio was great.

How much have you invested with them?

We’ve spent $10,000 so far.

What is the status of this engagement?

We’ve been working together since March 2018, and we still work together every day.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our conversion rate on landing pages improved by 50%, and open rates and click rates have both increased significantly. A PR agency in the UK has seen the page and love it. People have asked about our landing page and were really shocked by the design (in a good way). Newspapers who support us have also seen it and they’ve been really impressed as well.

How did EmailMonks perform from a project management standpoint?

Project management has been good. They’re always on time and good with communication. We use a platform called Envision to add comments on designs We communicate using Skype and email.

What did you find most impressive about them?

Sid has been excellent. He’s like a friend to us, which is one of the main reasons we’ve stuck with them. He’s a super nice guy and very service oriented – top quality. 

Are there any areas they could improve?

I have nothing bad to say about these guys. I never have any issues with them. They’re really good.

Any advice for potential customers?

Come ready with an idea of what you want to accomplish. Do a test email with them before jumping in and putting a lot of money in with them. Do one and test it out – see the results, and if it doesn’t work, don’t stop. You can always change something in the beginning to improve it with them.

5.0
Overall Score They deserve it.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I refer them all the time.

Email Conversion to HTML for Mold Remediation Company

"Their delivery time and attention to detail were amazing."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2018
Project summary: 

EmailMonks handled the conversion of an email template from a Photoshop document into full HTML. They're now the partner of choice for future projects.

The Reviewer
 
11-50 Employees
 
Brighton, Michigan
Director of Marketing, RMR Solutions, LLC
 
Verified
The Review
Feedback summary: 

Thanks to their involvement, the company now boasts a sleek email template that's responsive across all devices and platforms and matches the brand to perfection. EmailMonks’ straightforward communication and efficiency makes collaborating with them a great experience.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the director of marketing of a mold remediation and restoration company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EmailMonks?

We needed to convert a Photoshop email template to HTML.

What were your goals for this project?

We had to make sure that the design was responsive across all devices as well as different browsers and email engines.

SOLUTION

How did you select this vendor?

EmailMonks gave us the most comprehensive breakdown of their services, which is why we chose them.

Can you go into detail about the services they provided and the scope of the project?

They not only approved the design but also knew how to do what we were asking for.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We now have a professional-looking email blast that matches our website 100%.

How was project management arranged and how effective was it?

Communication was very good. We mostly used email and Dropbox links.

What did you find most impressive about this company?

Their delivery time and attention to detail were amazing.

5.0
Overall Score We started another project with them as soon as this one was completed.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re very quick and get projects started easily.
  • 5.0 Cost
    Value / within estimates
    Their team is highly efficient.
  • 5.0 Quality
    Service & deliverables
    They pay very close attention to detail.
  • 5.0 NPS
    Willing to refer

E-Newsletter Templates for Online Shoe Retailer

“I appreciated the quality and professionalism of the work.”

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Mar. - June 2018
Project summary: 

EmailMonk developed more than 50 digital newsletter templates in two languages. The newsletters could be sent out in email blasts.

The Reviewer
 
51-200 Employees
 
Munich, Germany
Alexander von Leliwa
Head of Email Marketing, Online Shoe Retailer
 
Verified
The Review
Feedback summary: 

EmailMonk produced numerous high-quality templates according to the expressed requirements. They communicated effectively, eliminating the need for endless emails. Professionalism and strong end products are hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the head of email marketing for an online retailer that sells luxury women’s shoes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EmailMonks?

We needed resources to create and send newsletters.

What were your goals for this project?

We wanted newsletters that we could readily send via email blasts.

SOLUTION

How did you select this vendor?

We heard about them through word of mouth.

Can you go into detail about the services they provided and the scope of the project?

They created over 50 newsletter templates in two languages, adhering to specific professional requirements (e.g., legible font size, advanced responsive designs).

What was the team composition?

We worked with a project manager and an advanced team of coders.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Using their templates, we’re able to send high-quality newsletters.

How was project management arranged and how effective was it?

The project manager was effective, proactive, and just perfect. We used briefing templates to standardize and facilitate our communication, so there was no need to email back and forth.

What did you find most impressive about this company?

I appreciated the quality and professionalism of the work.

Are there any areas where they can improve?

Their invoicing procedure could be more transparent.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Email Template Design for Touring Company

“They have excellent time management and collaborative skills.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May - May 2018
Project summary: 

EmailMonks provided email marketing assistance for an Eastern-European touring service. The team leveraged their creative skills and industry experience to create an attractive and engaging template.

The Reviewer
 
201-500 Employees
 
Opole, Poland
Tomasz Rudyk
CRM Campaign Executive, Nowa Itaka Sp. z o.o.
 
Verified
The Review
Feedback summary: 

The new template is projected to increase client engagement rates. EmailMonks’ attentive and detail-oriented approach to the project assured all tasks would be completed by the deadline and up to company standards.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CRM campaign executive for Nowa Itaka Sp. z o.o. We are the largest touring company in Eastern Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EmailMonks?

We needed to design a new template for our newsletters to optimize our outreach efforts.

What were your goals for this project?

We wanted to see a quantitative increase in our email responses.

SOLUTION

How did you select this vendor?

EmailMonks is well-known and respected in the industry.

Describe the project in detail.

EmailMonks designed a new template for us to integrate into our email marketing strategies. The design was aesthetically pleasing and actively engaged our audience.

What was the team composition?

We worked with several representatives from EmailMonks. They provided someone for each task, coding, designing, and accounting, to name a few.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have only just started using their template, but because of EmailMonks’ attention to detail and investment in our project, we are optimistic about the results.

How effective was the workflow between your team and theirs?

They were extremely professional and knowledgeable in all stages of the project. They attentively coordinated with our team and completed tasks by their deadline.

What did you find most impressive about this company?

They have excellent time management and collaborative skills.

5.0
Overall Score I was really impressed.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was perfect.
  • 5.0 Cost
    Value / within estimates
    The cost was acceptable.
  • 5.0 Quality
    Service & deliverables
    The quality is great.
  • 5.0 NPS
    Willing to refer
    I will refer them to everyone.

Digital Newsletter Template for Tourism Company

“They are pretty popular in the email marketing field.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2018
Project summary: 

EmailMonks redesigned a newsletter template with the goal of increasing email marketing metrics.

The Reviewer
 
1,001-5,000 Employees
 
Poland
CRM Campaign Executive, Tourism Company
 
Verified
The Review
Feedback summary: 

EmailMonks delivered excellent results quickly. Their high-quality output, professionalism, and communication set them apart from other vendors.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the digital marketing campaign coordinator for a tourism company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EmailMonks?

We wanted to create a new and responsive newsletter template.

What were your goals for this project?

Our goal was to see an increase in all email marketing indicators.

SOLUTION

How did you select this vendor?

They are pretty popular in the email marketing field. Everyone knows that they are good.

What was the team composition?

We worked with one person from EmailMonks.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Everything was done quickly and with good quality.

How effective was the workflow between your team and theirs?

They were nice and polite.

What did you find most impressive about this company?

We were impressed with their communication and professional approach.

Are there any areas for improvement?

While we can always find something to improve, they’re just small things.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Marketo Landing Page Template Update

"They're on the ball constantly and deliver ahead of time."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2018
Project summary: 

EmailMonks worked on updating a Marketo landing page template, which included the addition of editing features to it. 

The Reviewer
 
501-1,000 Employees
 
Chicago, Illinois
Marketing Operations Director, Digital Advertising Agency
 
Verified
The Review
Feedback summary: 

Quick delivery, impressive follow-up post project, and affordable prices are hallmarks of EmailMonks' work. Their code quality is top notch as well, presenting zero issues when reviewed by in-house developers.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the marketing operations director at a digital advertising and marketing agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EmailMonks?

We needed to update our Marketo landing page template. 

What were your goals for this project?

We mainly wanted a quick turnaround and knew we could achieve it based on their expertise in the unique coding requirements we had.

SOLUTION

How did you select this vendor?

We had worked with them before on other projects.

Describe the project in detail.

They updated the code for a Marketo landing page template, adding editing options to it.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

EmailMonks completed the project nearly instantly and followed up with great customer service.

How effective was the workflow between your team and theirs?

They're on the ball constantly and deliver ahead of time.

What did you find most impressive about this company?

Their ability to take minimal direction and deliver a quality output nearly instantly is outstanding.

Are there any areas for improvement?

None. Their service is perfect.

5.0
Overall Score They’re quick, inexpensive, and deliver high quality.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Perfect. They’re very responsive and will complete projects ahead of schedule.
  • 5.0 Cost
    Value / within estimates
    Awesome.
  • 5.0 Quality
    Service & deliverables
    I use them for their expertise. I’ve had their code reviewed by our development team and have never found an issue.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them in a heartbeat.