EM Productions Video Production and Photography

BACKGROUND

Please describe your company and position.

I am the APEC Marketing and Communications manager

Describe what your company does in a single sentence.

We manage a wide array of luxury resorts globally

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EM Productions Video Production and Photography to accomplish?

• Make a Brand Video of our new resort
• Shoot lifestyle and architecture photography

SOLUTION

How did you find EM Productions Video Production and Photography?

Referral

Why did you select EM Productions Video Production and Photography over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from EM Productions Video Production and Photography were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Produce high-quality resort video in 2 versions

• Short version: about 45sec - 1  minutes which will be
• Long version: about 2.5 – 3 minutes to be

The videos sophisticatedly showcase the beauty of the resort in both facilities and experiences brought to guests via visual frames and music.

The video shows experience of guests (a couple) in:

• Facilities of the resort: room, pools, therapy garden, Monogram Lounge, etc.
• Activities: beach, local sites and cultural attractions, dining in interaction with Shilla Monogram team.
• Drone shots show the whole resort from the bird-eye view

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had really good positive feedback from our guests and were even able to expand on new products for our clients for cultural turns like shown in the video. We also feel that this video production really helped us set us apart from our competitors and we see this in our guests. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

EM Productions was really wonderful to work with. They came to us with amazing ideas right off the bat. We had multiple meetings with them and they were able to come up with a creative concept we felt fit the idea we had for our resort and the type of customer we would like to attract visually, the film is beautiful and better than any of us could've imagined when our owner saw the film, he said "wow that looks great." We couldn't have asked for a better response not just from our owner but our whole team was very happy.

What was your primary form of communication with EM Productions Video Production and Photography?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

EM Productions, is really professional and straightforward to work with. They are very well organized, and you can tell. They were extremely experienced in creating creative content, whether it be photography or video production. They know the best time of the day to shoot the image to get the feeling that you want to have in your video and photos, and they are very thoughtful and will affect how our customer sees our brand. 
Making a video or a photo shoot causes a lot of stress to the resort team and the management, but we found working with EM Productions things went really smoothly, and everybody knew their responsibilities after the job was finished, I could see that our teams were not stretched to their limits like we normally have experienced in the past with other productions. 
This makes everyone's job much easier, and I appreciate their thoughts on reducing their impact on our resort. 

Are there any areas for improvement or something EM Productions Video Production and Photography could have done differently?

No. We will be working with them again

BACKGROUND

Please describe your company and position.

I am the Head of Commercial Strategy of a hospitality & leisure company 

Describe what your company does in a single sentence.

Our company is one of the leading companies in resort hotels worldwide, while also leveraging our experience to consolidate the growing segment of the leisure-inspired urban market. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EM Productions Video Production and Photography to accomplish?

• Produce a high-quality resort video that appeals to domestic and international markets.
• Produce a wide range of reels to help with our social media campaign
• Produce photography and video at same time

SOLUTION

How did you find EM Productions Video Production and Photography?

• Online Search
• Referral

Why did you select EM Productions Video Production and Photography over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from EM Productions Video Production and Photography were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our brand was opening up a new resort in Vietnam and needed to produce not just a commercial branded video but also multiple social media cuts for the video campaign with unique visuals that make our brand stand out. The campaign ranged from multiple social media reels and online advertising shorts featuring the resort villas and the experiences the resort offers in Nha Trang, Vietnam. 
EM Productions was responsible for implementing the production and style as provided by the agency but also modifying the creative brief with copywriting and demographic targeting. We worked with EM Productions to produce over 56 different target videos from this one production.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This campaign ran for three months before the 2023 summer season, and we saw an 20% increase in reservations and sales of the property from the previous year. Our property owner is very happy, as we have seen a significant increase from before the campaign started. 
We are also finding that many of our customers are referring to the video they saw and wanting to have similar experiences, all of which helps promote the services and profitability of our property, which was exactly the reason for implementing this video production campaign.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed much more effectively and efficiently than other video productions we had done in the past. In fact, this is the first time I have seen a video be made almost exactly as it was planned, and we were impressed. On the day of the shoot, everything run on schedule, as EM Productions had prepared our local resort team and the locations in advance so that we could be successful in our planning and execution for the post-production. Everything was delivered on time and as agreed.

What was your primary form of communication with EM Productions Video Production and Photography?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We really loved the visuals and creative approach EM Productions brought to the table. They think carefully about our target demographics and their motivators and how to target them. Not only are they creative, but they are extremely well organized and a pleasure to communicate with. Everything in the project is transparent and according to the timeline everyone laid out; 
I could not ask for a better partner to help reduce the stress of organizing, a video production at a very high-end resort. Everything was smooth and done in a courteous and professional manner. I look forward to working with them again.

Are there any areas for improvement or something EM Productions Video Production and Photography could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the General Manager of a hospitality company

Describe what your company does in a single sentence.

A homegrown lifestyle hospitality specialist providing bespoke guest experiences with our unique philosophy of emotional wisdom. By celebrating the beauty of traditions, the heritage of the locations, and the people in the communities, we aim to immerse guests in the culture and energy of the destinations through artful design, elevated flavours, and personalised services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EM Productions Video Production and Photography to accomplish?

• Create a brand video for our resort in Da Nang, Vietnam
• Take lifestyle and architecture photography of our resort

SOLUTION

How did you find EM Productions Video Production and Photography?

• Online Search
• Referral

Why did you select EM Productions Video Production and Photography over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from EM Productions Video Production and Photography were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was all about creating a 3min brand video to introduce our resort in a highly visual way:

• Script and Storyboard: We wanted a script and storyboard that clearly and compellingly showed off our vision, values, products, and services.
• High-Quality Video: The video had to feature top-notch footage of our facilities, products, and customers.
• Voice-Over and Music: A voice-over that sounds professional and engaging, with background music that fits our brand vibe.
• Final Video File: The video had to be ready for online viewing and sharing on platforms like YouTube, Facebook, and LinkedIn.

We also needed Beautiful lifestyle, photography, and architectural photography of our resort and services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The luxury resort market is a highly competitive market in Southeast Asia, visual appeal is crucial for room sales and services. Thanks to the high-quality photos and videos from EM Productions, we've gained a significant edge over our competitors. 
• Our videos have garnered over 600,000 views.
• We frequently receive compliments on the stunning photography.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• From the moment we shared our requirements, EM Productions quickly provided spot-on advice tailored to our needs. 
• They kept us updated regularly, ensuring a smooth and efficient workflow throughout the project.

What was your primary form of communication with EM Productions Video Production and Photography?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team was passionate, positive, friendly, and professional. The images they created stood out from the competition. Plus, they're great to work with, even on long days, which makes a big difference.

Are there any areas for improvement or something EM Productions Video Production and Photography could have done differently?

none