Elightwalk Technology

BACKGROUND

Please describe your company and your position there.

I`m the CEO of a company operating in the Taiwanese market

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elightwalk Technology, and what were your goals?

We were looking for a company able to help us implement scandipwa technology on our existent Magento 2 store

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Elightworks due to their advertised fair pricing and proficiency with scandipwa

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting to discuss what were the key points of the jobs to be done and to make sure we were on the same page, the job consisted mainly in extending some pre-existing modules to work with scandipwa as well as fixing some issues with some scandipwa modules

How many people from the vendor's team worked with you, and what were their positions?

one person worked in our project from start to finish, he was a developer bu the exact position in the company is unknown to us

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results was ok. I had expected some better implementation of a few modules for example a FAQ module is missing some of its features,, instead it was reduced to the bare minimum for it to be considered as working, also some feature a lot of hours have been spent on are still not working at all and we`ve chosen to abandon it completely as a cost-saving strategy. We still have some issues that hopefully will be solved soon

Describe their project management style, including communication tools and timeliness.

The management is still learning how to handle customer relationships but they are getting better compared to when we started, I`m sure they will continue to improve with time

What did you find most impressive or unique about this company?

They seem to be growing at a very fast rate. They got recognized as an official partner of ScandiPWA , which proved their expertise on the matter.

Are there any areas for improvement or something they could have done differently?

We had some communication issues at the beginning, when small issues were found they immediately asked for support on our side before trying troubleshooting on their side forgetting we hired a development company for the exact reason that we ourselves are not devs.

BACKGROUND

Please describe your company and your position there.

I'm the system administrator for an e-commerce retailer. We service the law enforcement industry with identification products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elightwalk Technology, and what were your goals?

We have a Magento 2 storefront for our e-commerce presence that needed some significant customization. We hired Elightwalk Technology to customize our theme, debug "add to cart" issues, and further modify cart functions to compliment our complex product line and integrations with a 3rd party.

SOLUTION

How did you select Elightwalk Technology and what were the deciding factors?

After viewing many online profiles, we took into consideration length of experience, level of experience, specific experience to Magento 2, other customer ratings, and revenue generated.

We started with a small portion of the project and when it was completed very well, we extended work for the rest of our project task items.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Originally we had 2 deliverables:

• Deliverable 1: changing our current theme so that product attributes are not displayed inline in the page content, but instead hidden, and then accessible via a "Filters" button that slides out from the left like a menu. Needs to maintain current theme design with the addition of this filters button.
• Deliverable 2: Update top header with logo and company name/slogan, cart icon and search to use up considerably less space on mobile than does currently; approx 1/3 to 1/4 the space you see now. Desktop browser experience needs to remain roughly the same.

But in the midst of those, we discovered critical errors with our store functions and requested their assistance. We later extended the work to include deliverables including: 

• correcting theme for cross-sell/upsell items
• adding custom text on checkout pages
• installing search extension
• installing Klaviyo email extension
• installing google analytics tracking extension
• cleaning up spam/bot customer accounts
• installing google recaptcha
• solving invalid form key/add to cart issues
• installing BSS success page/email receipt extension
• additional customization to products using 3rd party iframe
• theme design changes to a specific group of products
• adding "filters" button to hide/show product attributes selection
• upgrading cart to newest version 2.4.1
• upgrading our store database and web server to most compatible with 2.4.1 cart
• Creating a development store/copy to test all new work on Their team utilized a task management tool for efficient communication. Our store uses Magento 2, mariah db, and nginx.

How many people from the vendor's team worked with you, and what were their positions?

I was only in direct communication with 1 member, but there were 1 or 2 more I believe. The team member I communicated with I believe was the owner or senior developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Based on google analytics data, our revenue increased over 60% from our launch date - prior to hiring this company, customers could not "add to cart" consistently, the store was slow and features were intermittently working.

Describe their project management style, including communication tools and timelines.

They worked on 2 to 4 tasks at the same time, and used a task management system to communicate progress, questions, etc about each task that was created in it. Depending on the complexity of a particular task, a task could be completed in 2 days, to possibly 2 weeks.

They communicated daily, if not multiple times daily, to advise that work was completed and ready to be checked.

What did you find most impressive or unique about this company?

We are impressed with their communication skills, quality of work, and speed to complete a task. If we had found and hired this company before the other 2 we tried to work with, I know we could have finished our project an entire year earlier.

Are there any areas for improvement?

No, everything was exceptional.

BACKGROUND

Please describe your company and your position there.

Fashion Retail Ecommerce Website, one of the top-5 in India in its categroy

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elightwalk Technology, and what were your goals?

Our goal was to get a low-budget makeover for our ageing Magento 1 eCommerce website by migrating it to Magento 2 with a lot of customizations.

SOLUTION

How did you select Elightwalk Technology and what were the deciding factors?

Initially hired them for just a $700 migration, but later saw value in their work and stuck with them.

To be honest, it was not a very calculated appointment as we just went with the flow. Our requirements kept evolving and they were up for the challange.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Magento based response ecom website, with a strong focus on mobile-friendliness.

We provided the complete UI wireframes in Figma and they were good in implementing it as a real html design on Magento.

Their team is good if you can tell them exactly what you need in detail with as much representations as possibe.

The website has all necessary online retail functions like wishlist, cart, checkkout and payments.

How many people from the vendor's team worked with you, and what were their positions?

Two of them were in touch - CEO and probably a manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They did meet 70% of my expectations in terms of the result. As I said they are good if you explain stuff in detail, give wireframes and provide all the logical diagrams.

Their best part is that their CEO is hands on and will be in touch with you throughout. They are quick to implement any changes you need and are literally a phone call away.

I like their style of working as they match your speed and don't bother you too much. The site has been well received by our customers and friends.

I just wish they had deeper insights into the current consumer tech trends and a general website vistor friendliness orientation to their work.

Further they need to work on code hygiene, QA and documentation part. The work is still not done as we plan to be in collaboration with them for another 6 months as we have a lot of work in pipeline

Describe their project management style, including communication tools and timelines.

Very easy, they can match to your style. Mostly on trello.

What did you find most impressive or unique about this company?

The CEO is hands -on and works along side you.

Are there any areas for improvement?

Already mentioned.

BACKGROUND

Please describe your company and your position there.

I'm the Head of Creative at a subscription box company, selling love toys for singles and couples across the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elightwalk Technology, and what were your goals?

We needed to update our website to match our new visual identity, as well as implement a few updated functionalities. The goal was to optimize the user journey and overall experience, as well as a structure better suited for growth hacking practices.

SOLUTION

How did you select Elightwalk Technology and what were the deciding factors?

We have worked with Elightwalk Technology before, and have been pleased with the result. They were initially recommended by a friend.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting where we discussed the overall scope of the task, as well as what was doable within the timeframe and budget. We agreed to send the updated design in bulks, so that we could address any necessary troubleshooting simultaneously.

Once all design and notes were handed over and implemented, we did a number of feedback rounds, delivering changes and comments via a Google Drive document. We used Figma and Zeplin to hand over the design files.

How many people from the vendor's team worked with you, and what were their positions?

We worked solely with Jayram, the CEO of Elightwalk

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website is now up to date and aligned with our brand identity and visitors of the site has expressed a delight with the implemented changes. It has further more shown signs of enhanced conversion rates, but it's still too early to give a concrete number.

Describe their project management style, including communication tools and timelines.

We had weekly or biweekly meetings, depending on where we were in the process. We used Slack and Skype to communicate on the overall project.

What did you find most impressive or unique about this company?

I've enjoyed working with Jayram a lot. He always asked a lot of questions to the project, ensuring that he understood all the details completely, while being polite, patient and professional at all time. The end result is better than expected, and we are very happy to see it live on our website.

Are there any areas for improvement or something they could have done differently?

I'm happy with the process we had, and don't see any necessary changes should be done :)

BACKGROUND

Please describe your company and your position there.

Company is mainly focusing on the basic need for mobile signal strength and the post in which i am with this company is as Product Head

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elightwalk Technology?

Building E-Commerce Site for Mobile Signal Booster and Web Development for the same.

What were your goals for this project?

Building up E-commerce website and mobile app for Mobile Signal Booster

SOLUTION

How did you select this vendor?

By googling out and got the review which was outstanding and highly rated by the business people who have taken the services : https://www.elightwalk.com/

Describe the project and the services they provided in detail.

These are the following services and details that are provided by Elighitwalk Woo Commerce WordPress Web Designing Payment Integration Freshdesk chat base Logo Designing Website Hosting

What was the team composition?

4 Members in this team with 1 Developer, 2 Web Designer, 1 Project Coordinator. Team were constant and working for the project at the same time of dedications respectively

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Many of things were easy to operate and handle by giving this project to Elightwalk, which contains Chat with customer and payment / accounting subjects. And various improvement on my product page as it is automated compatibility with variation of technology operator services which are located out of India

How was project management arranged and how effective was it?

Tools were as used for Photoshop, and various development and communication was held between us as whatsapp and skype for project coordination. Management was as fast and reliable like anything and was quicker then others that i have observed

What did you find most impressive about this company?

Cost effective, Less time consumption on project, They were reliable with responsibilities and had a quick response time.

Are there any areas for improvement?

As of now there is no improvement that i would recommend. Its "All made perfect"

BACKGROUND

Please describe your company and position.

I am the Project manager of Zkood

Describe what your company does in a single sentence.

Software development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elightwalk Technology to accomplish?

• Magento project

SOLUTION

How did you find Elightwalk Technology?

Online Search

Why did you select Elightwalk Technology over others?

High ratings

How many teammates from Elightwalk Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

E-commerce website for clothes

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Live deployed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Elightwalk Technology?

In-Person Meeting

What did you find most impressive or unique about this company?

Working with Elightwalk Technology was an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs and developed a tailored solution that exceeded our expectations

Are there any areas for improvement or something Elightwalk Technology could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Online sales specialist of Youbuyonline.com.au

Describe what your company does in a single sentence.

Sales and service of trucks & truck parts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elightwalk Technology to accomplish?

• Support us in managing our magento ecommerce activities
• Creation of Magento 2 shipping extension, with very specific business logic.

SOLUTION

How did you find Elightwalk Technology?

• Online Search
• Other

Why did you select Elightwalk Technology over others?

• Pricing fits our budget
• Good value for cost

What was the size of Elightwalk Technology’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elightwalk Team manage our online ecommerce presence and make sure everything works as expected. subsequently to that they have done custom magento development work on our freight management system using API connectivity for local carrier and freight pricing. Moving forward we will be using them to integrate some of our suppliers via API, for product, pricing and tracking updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• in terms of measurable outcomes specifically for the freight system, the online rates needed to match rates as per whats being charged by our suppliers or couriers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

we used clickup.com to manage tasks and timing of the project. here i could see who was assigned to the task and what time frame they would do the task in.

What was your primary form of communication with Elightwalk Technology?

• Email or Messaging App

What did you find most impressive or unique about this company?

They were very responsive to requests and understood my requirements.

Are there any areas for improvement or something Elightwalk Technology could have done differently?

Honestly, they did a great job.

BACKGROUND

Please describe your company and your position there.

I am the owner of the company. We are delivering e-commerce solutions and web design services to companies all over the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elightwalk Technology, and what were your goals?

Our current project was for a small company which delivers cakes. We had a new module we wanted to implement but it wasn't PWA ready. So we hired Jay's team to implement this module for PWA.

SOLUTION

How did you select this vendor and what were the deciding factors?

Jay is part of the PWA community. While asking the community if there is anyone who implemented this already or wants to do it for us, Jay's offered his services and after we described our goals he immediately took the task and solved our issues.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I presented the project, our requirements and gave them access. There were no issues on the development side, the task was fully understood and implemented.

How many people from the vendor's team worked with you, and what were their positions?

Jay took care of everything, he managed the task and he and his team took care of it.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The client was satisfied and the project is almost ready to launch.

Describe their project management style, including communication tools and timeliness.

I offered full support and information to us, we communicated through Slack, and the implementation was done directly on our server.

What did you find most impressive or unique about this company?

We usually are reluctant in working with Indian companies because of the language gap between us. But Jay and his team don't have any of these problems, the communication was smooth.

Are there any areas for improvement or something they could have done differently?

The price was a suitable average for such implementations and the deadline was indeed respected.

BACKGROUND

Please describe your company and your position there.

I am the owner of goldinline consulting in Germany.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elightwalk Technology, and what were your goals?

Custom product option page magento M. 2.3.3

SOLUTION

How did you select Elightwalk Technology and what were the deciding factors?

We found him on internet and he was one of the best freelancer on the net.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have discussed on chat and whatsapp.

How many people from the vendor's team worked with you, and what were their positions?

only 1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They are professionals and the job they did was perfect. I like their way of communication too. They were available for us even late in the night.

Describe their project management style, including communication tools and timelines.

We communicate daily and we became like friends. We used most of the whatsapp to communicate.

What did you find most impressive or unique about this company?

Their professionality is remarkable and their performance was great.

Are there any areas for improvement or something they could have done differently?

Everything was perfect. I have nothing else to say. Anything I gave them they implement it better than expert.

BACKGROUND

Please describe your company and your position there.

We're a blockchain startup and product innovation company having global presence and clients. We are team of passionate people with unique approach working towards changing definition of current product innovation process. I am Ramakant Samant, co-founder, working towards vision of redefining the approaches in tech innovation

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elightwalk Technology?

We had launched one e-commerce few months before and some of it's modules were buggy. We have hired Elightwalk to fix the same.

What were your goals for this project?

Our goal is to get modules working as quick as possible so that we can make site live.

SOLUTION

How did you select this vendor?

we have searched online service marketplace sites and got connected there

Describe the project and the services they provided in detail.

Company has done analysis of site. Figured out potential bugs and those which can be critical. Then they fixed same. They have fixed those so that website can work seamlessly. It was for a transport and Shipping API integration

What was the team composition?

One developer was assigned for task

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It was important project which has to be delivered on time. It helped us lot

How was project management arranged and how effective was it?

The planning and management was appreciable

What did you find most impressive about this company?

Their expertise, confidence, and timely delivery stood out.

Are there any areas for improvement?

There is very little they could improve. Done a nice job