Elightwalk Technology

BACKGROUND

Please describe your company and position.

I am the CEO of Doozy.Life

Describe what your company does in a single sentence.

We are Doozy, the healthy vending people. We provide delicious coffee and healthy vending products through our innovative machines.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elightwalk Technology to accomplish?

• We hired Elightwalk Technology to create a vibrant, user-friendly Webflow website for Doozy.Life to showcase our healthy vending products and coffee, boost brand awareness, and simplify customer inquiries.

SOLUTION

How did you find Elightwalk Technology?

• Online Search
• Clutch Site

Why did you select Elightwalk Technology over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Elightwalk Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elightwalk built a responsive Webflow website with an engaging UI/UX, featuring a product catalog, inquiry form with CRM integration, CMS for easy updates, and SEO optimization to enhance online visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website drove more customer inquiries, improved product visibility, and made content updates effortless for our team, enhancing our ability to showcase new vending offerings.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elightwalk’s project management was top-notch. They hit every deadline, used clear communication via Monday.com, and quickly adjusted designs based on our feedback.

What was your primary form of communication with Elightwalk Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their knack for capturing our brand’s fun, healthy vibe in a clean, professional website design made our vending solutions pop and feel approachable.

Are there any areas for improvement or something Elightwalk Technology could have done differently?

Their work was otherwise fantastic.

BACKGROUND

Please describe your company and position.

I am the CEO of Human Improvement

Describe what your company does in a single sentence.

Human Improvement is a wellness and fitness company that offers protein powders and nutritional products made with clean, sustainable ingredients like cricket protein to support performance, gut health, and overall well-being.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elightwalk Technology to accomplish?

• We hired Elightwalk Technology to build a robust, scalable e-commerce platform using Medusa.js.
• Our main objective was to create a seamless shopping experience for our customers and streamline our internal operations.

SOLUTION

How did you find Elightwalk Technology?

• Online Search
• Clutch Site

Why did you select Elightwalk Technology over others?

• Great culture fit
• Good value for cost

How many teammates from Elightwalk Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elightwalk Technology delivered a comprehensive Medusa.js solution. The scope of work included custom storefront development, integration with our payment gateways, implementation of advanced product variant management for our diverse nutritional products, and a robust subscription model for recurring orders. Key deliverables were a fully functional, high-performance e-commerce site, a streamlined order fulfillment process, and an intuitive admin panel for managing products and customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project resulted in a significant increase in online sales and a noticeable improvement in customer satisfaction due to the improved user experience. We also saw a substantial reduction in manual order processing thanks to the automated workflows.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elightwalk Technology's project management was excellent. They consistently delivered on time and were highly responsive to our requests and feedback. Their team quickly understood our unique business needs, especially around the complexities of our product variations and subscription logic.

What was your primary form of communication with Elightwalk Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive was their deep expertise in Medusa.js and their ability to tailor the platform perfectly to our specific requirements, going beyond off-the-shelf solutions.

Are there any areas for improvement or something Elightwalk Technology could have done differently?

We're extremely satisfied.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Elm Education

Describe what your company does in a single sentence.

Elm Education is a UK-based international consultancy that delivers online, evidence-informed teacher training and AI-powered classroom observation tools to help schools improve teaching quality and pupil outcomes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elightwalk Technology to accomplish?

• Our main goal for hiring Elightwalk Technology was to completely revamp our online presence.

SOLUTION

How did you find Elightwalk Technology?

• Online Search
• Referral

Why did you select Elightwalk Technology over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Elightwalk Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elightwalk Technology delivered a comprehensive solution. The scope of work included a complete website redesign and development on the Webflow platform. Key deliverables encompassed:

• Custom Webflow development: Building out all pages with a focus on intuitive navigation and visual appeal.
• Responsive design: Ensuring the site looked and functioned perfectly across all devices.
• CMS integration: Setting up a robust content management system for easy updates to courses, testimonials, and blog posts.
• Lead generation forms: Implementing optimized inquiry forms and application portals.
• Basic SEO setup: Configuring foundational search engine optimization elements.
• Migration of existing content: Seamlessly transferring our valuable educational content to the new platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from this project were significant. We saw a substantial increase in direct inquiries through the website, a notable rise in completed application forms, and a significant reduction in bounce rate, indicating users were engaging more with our content. Our website now consistently generates more leads, which has directly impacted our enrollment numbers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. They consistently delivered items on time, often ahead of schedule. Their communication was clear and proactive.

What was your primary form of communication with Elightwalk Technology?

Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive was Elightwalk Technology's deep understanding of Webflow's capabilities and their ability to translate our vision into a highly functional and aesthetically pleasing website. 

Are there any areas for improvement or something Elightwalk Technology could have done differently?

Honestly, it's hard to pinpoint significant areas for improvement. Elightwalk Technology exceeded our expectations on all fronts.

BACKGROUND

Please describe your company and position.

I am the CEO of Slyce Media

Describe what your company does in a single sentence.

Slyce Media is a team of experts based in Atlanta, Georgia that focus on website design/development, marketing and search engine optimization (Local SEO) for mental health professionals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elightwalk Technology to accomplish?
We hired Elightwalk Technology to create a vibrant, responsive Webflow website for Slyce Media to boost our brand visibility, showcase our marketing portfolio, and improve lead generation in the marketing services industry.

SOLUTION

How did you find Elightwalk Technology?

• Online Search
• Clutch Site

Why did you select Elightwalk Technology over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Elightwalk Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elightwalk designed and developed a dynamic Webflow website with a focus on bold visuals and smooth functionality. Key deliverables included a responsive design, integrated portfolio gallery, contact form with CRM integration, and SEO optimization for higher search visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website attracted more visitors, with smoother navigation and increased inquiries from potential clients. The portfolio gallery effectively showcased our work, and the CMS allowed our team to update content easily.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elightwalk’s project management was spot-on. They met all deadlines, communicated clearly via Trello, and quickly adapted to our feedback, ensuring the site matched our vision perfectly.

What was your primary form of communication with Elightwalk Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creativity in translating our brand’s bold, energetic vibe into a sleek website was remarkable. They nailed the marketing industry’s need for visually striking yet functional design.

Are there any areas for improvement or something Elightwalk Technology could have done differently?

Nothing to think about.

BACKGROUND

Please describe your company and position.

I am the CEO of NeuroFlow

Describe what your company does in a single sentence.

NeuroFlow is a mental health care company that provides technology solutions to enhance behavioral health support, enabling better patient engagement and data-driven care for clinicians.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elightwalk Technology to accomplish?
We hired Elightwalk Technology to develop a custom software solution to enhance NeuroFlow’s ability to deliver mental health care services effectively. Our primary goals included creating a secure platform to manage sensitive patient data while ensuring compliance with industry regulations, integrating real-time data tracking and analytics to improve patient monitoring, and streamlining communication between patients and providers. 
Additionally, we aimed to create a user-friendly interface that would make it easy for clinicians and patients to navigate. Elightwalk Technology’s expertise helped us achieve these objectives, delivering a solution that greatly improved our service delivery and client engagement.

SOLUTION

How did you find Elightwalk Technology?

• Online Search
• Clutch Site

Why did you select Elightwalk Technology over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Elightwalk Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elightwalk Technology's scope of work for NeuroFlow involved creating a custom software solution tailored to the needs of mental health care services. They developed a secure platform that facilitated the management of sensitive patient data, ensuring full compliance with industry regulations. 
Their work included integrating real-time data tracking and analytics, enabling clinicians to monitor patient progress more effectively. They also streamlined communication features, making it easier for patients to connect with their providers through the platform. Additionally, Elightwalk Technology designed an intuitive user interface that improved the overall user experience for both patients and clinicians. 
Throughout the project, they provided continuous support and updates, ensuring smooth functionality and promptly addressing technical challenges. The result was a robust, user-friendly solution that enhanced NeuroFlow’s ability to deliver quality care.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Elightwalk Technology resulted in several measurable outcomes that demonstrated the project's success. The new platform significantly streamlined patient data management, reducing the time required for clinicians to access and update records. Real-time data tracking allowed for better monitoring of patient progress, leading to more timely and effective interventions. 
The enhanced communication features made it easier for patients to stay engaged with their care plans, resulting in an increase in patient interactions and overall satisfaction. The user-friendly interface also led to a smoother onboarding experience for both clinicians and patients, helping us expand our user base more efficiently. These improvements directly contributed to a more effective and scalable approach to delivering mental health care services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elightwalk Technology's project management was highly effective and well-organized, making the development process smooth and transparent. They maintained consistent communication, providing regular updates on the project’s progress and promptly addressing any of our questions. 
Their team was flexible and quick to adapt to new requirements or feedback, ensuring that the solution aligned perfectly with our evolving needs. They delivered all project milestones on time, allowing us to stay on schedule for our timelines and launch plans. Their commitment to understanding our objectives and their responsiveness to our needs made the entire experience seamless and efficient.

What was your primary form of communication with Elightwalk Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Elightwalk Technology was their deep understanding of the mental health care sector and their ability to translate that knowledge into a tailored software solution. Their team demonstrated a rare blend of technical expertise and empathy for the end users, which was crucial for creating a platform that effectively supports both clinicians and patients. 
They went beyond meeting technical requirements, proactively offering innovative ideas that enhanced the overall functionality and user experience. Their dedication to delivering a high-quality solution and their commitment to our mission made working with them a truly standout experience.

Are there any areas for improvement or something Elightwalk Technology could have done differently?

While our experience with Elightwalk Technology was highly positive, there are a few areas where small improvements could be made. For example, while their communication was generally clear, having more structured weekly progress reports would have provided even better insight into the development timeline. 
Additionally, offering more detailed documentation on the software's maintenance and scalability options early on could have helped us better plan for future updates. Despite these minor areas for improvement, their ability to quickly address feedback and adapt to our needs ensured a successful outcome, and we greatly valued their expertise and dedication throughout the project.

BACKGROUND

Please describe your company and position.

I am the Founder of Typology

Describe what your company does in a single sentence.

Typology is a cosmetics brand that specializes in creating simple, effective, and sustainable skincare products tailored to individual needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elightwalk Technology to accomplish?

• We hired Elightwalk Technology to develop a bespoke e-commerce platform that would enhance our online presence and improve the customer shopping experience at Typology. Our primary goals were to create a user-friendly website that aligned with our brand’s aesthetic, integrate personalized product recommendation features, and optimize the checkout process to increase conversion rates. Additionally, we wanted a scalable solution that could handle increasing traffic and support our expanding product catalog. Elightwalk Technology’s expertise helped us achieve these objectives, delivering a platform that met our needs and supported our growth.

SOLUTION

How did you find Elightwalk Technology?

• Online Search
• Clutch Site

Why did you select Elightwalk Technology over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Elightwalk Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elightwalk Technology's scope of work for Typology involved creating a custom e-commerce platform designed to enhance the customer shopping experience and support our brand's growth. They developed a visually appealing and user-friendly website that accurately reflected Typology’s brand identity. The project included integrating personalized product recommendation tools to provide a tailored shopping experience for each customer, as well as optimizing the checkout process to ensure a smooth and efficient purchase flow. Additionally, they implemented backend systems for inventory management and provided scalable architecture to handle increased traffic as our customer base grew. Throughout the project, they offered continuous support and updates, ensuring the platform's stability and adapting to our evolving needs. The final deliverables resulted in a seamless and engaging e-commerce experience for our customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Elightwalk Technology led to several tangible outcomes that highlighted the project's success. The new e-commerce platform significantly enhanced the user experience, resulting in an increase in customer engagement and a boost in online sales. The optimized checkout process reduced cart abandonment, leading to a higher rate of completed transactions. Additionally, the integration of personalized product recommendations improved customer satisfaction, with more users exploring and purchasing suggested items. The scalable architecture allowed us to smoothly handle a growing volume of traffic and product offerings without any performance issues. These improvements contributed to a more efficient and profitable online store for Typology.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elightwalk Technology's project management was highly efficient and responsive, ensuring a smooth workflow throughout the project. They maintained clear and consistent communication, keeping us informed about progress and addressing any questions or changes promptly. Their team demonstrated flexibility, adapting to our feedback and making adjustments as needed, which made the collaboration feel seamless. They consistently met deadlines, delivering key milestones on time and ensuring that the project stayed on track. Their proactive approach and attention to our specific needs made the entire process easy and stress-free, resulting in a successful outcome for our e-commerce platform.

What was your primary form of communication with Elightwalk Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Elightwalk Technology was their deep understanding of the e-commerce landscape and their ability to create a platform that perfectly aligned with Typology’s brand vision. Their attention to detail and dedication to delivering a seamless user experience set them apart, as they went beyond standard development practices to incorporate features that truly enhanced the shopping journey for our customers. Additionally, their proactive communication and willingness to adapt to new ideas made the collaboration smooth and productive. This blend of technical expertise and customer-centric approach made working with them a uniquely positive experience.

Are there any areas for improvement or something Elightwalk Technology could have done differently?

While our experience with Elightwalk Technology was overwhelmingly positive, there are a few areas where slight improvements could be made. For instance, while their communication was generally strong, having more structured, regular progress reports could have provided even better visibility into project timelines. Additionally, offering more initial insights into emerging e-commerce trends could have helped us explore additional opportunities for growth. Despite these minor suggestions, their adaptability and responsiveness ensured that any adjustments we requested were quickly addressed, making for a smooth and successful partnership overall.

BACKGROUND

Please describe your company and position.

I am the Co-Founder and CEO of HomeDay

Describe what your company does in a single sentence.

HomeDay is a financial services company that specializes in providing tailored financial solutions and advisory services to help clients manage their finances effectively.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elightwalk Technology to accomplish?

We hired Elightwalk Technology to develop a custom software solution that would streamline our financial services operations at HomeDay. Our primary goals included automating key internal processes to improve efficiency, enhancing data security measures to ensure compliance with industry standards, and creating a user-friendly interface that would make it easier for our clients to access financial services. Additionally, we sought to integrate advanced analytics features to gain better insights into client needs and optimize our service offerings. Elightwalk Technology’s expertise allowed us to achieve these objectives, delivering a solution that aligned perfectly with our needs.

SOLUTION

How did you find Elightwalk Technology?

• Online Search
• Clutch Site

Why did you select Elightwalk Technology over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Elightwalk Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elightwalk Technology's scope of work for HomeDay involved developing a comprehensive custom software solution tailored to our financial services needs. They built a secure platform that seamlessly integrated with our existing systems, enhancing the efficiency of internal workflows. Their solution included features for automating routine processes, such as data management and client onboarding, which significantly reduced manual efforts. They also implemented advanced analytics capabilities, allowing us to gain valuable insights into customer behavior and improve decision-making. Additionally, the user interface they designed was intuitive and user-friendly, ensuring a better experience for our clients. Throughout the process, Elightwalk Technology provided ongoing support and timely updates, ensuring the software's smooth performance and addressing any technical needs we had.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Elightwalk Technology resulted in several notable outcomes that demonstrated success. The custom software significantly improved the speed and efficiency of our internal processes, allowing our team to handle a higher volume of client requests without additional resources. The enhanced data security features ensured compliance with industry regulations, providing greater peace of mind for both our team and our clients. The intuitive user interface led to an increase in client engagement and satisfaction, with more clients utilizing our digital services. Additionally, the integrated analytics provided us with deeper insights into customer trends, helping us refine our offerings and better meet client needs. Overall, these outcomes contributed to a smoother and more effective operation of our services at HomeDay.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elightwalk Technology’s project management was organized and client-focused, ensuring a smooth workflow from start to finish. They maintained clear communication throughout the project, providing regular updates on progress and addressing any questions or changes quickly. Their team demonstrated flexibility, adapting to our evolving needs and refining the solution as new requirements arose. Most importantly, they delivered all project milestones on time, allowing us to meet our own deadlines. Their responsiveness and commitment to understanding our goals made the entire development process efficient and collaborative, resulting in a solution that perfectly met our expectations.

What was your primary form of communication with Elightwalk Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Elightwalk Technology was their deep understanding of the financial services industry and their ability to create a highly customized solution that aligned perfectly with our needs. Their technical expertise was matched by a strong focus on customer satisfaction—they went above and beyond to ensure that the final product not only met our specifications but also delivered a seamless user experience. Their proactive problem-solving approach and ability to anticipate potential challenges set them apart. This blend of industry knowledge, technical skill, and a client-centric mindset made working with them a truly standout experience.

Are there any areas for improvement or something Elightwalk Technology could have done differently?

Overall, our experience with Elightwalk Technology was very positive, but there are a couple of areas where slight improvements could be made. While their communication was generally clear, a more detailed project timeline with defined milestones could have provided even greater transparency throughout the process. Additionally, offering more upfront insights into potential future scalability options would have helped us better prepare for long-term growth. Despite these minor suggestions, their adaptability and willingness to address any feedback made the collaboration smooth and successful, and their dedication to delivering a high-quality solution was evident throughout the project.

BACKGROUND

Please describe your company and position.

I am the Founder & Executive Chairman of Grove Collaborative

Describe what your company does in a single sentence.

Grove Collaborative is a retail company that specializes in providing eco-friendly and sustainable household and personal care products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Elightwalk Technology to accomplish?
We hired Elightwalk Technology to enhance our Shopify store with custom software solutions to improve user experience and streamline our internal operations. 
Specifically, our goals were to create a more intuitive and engaging shopping experience for our customers, optimize checkout processes, and integrate advanced analytics tools for better data insights. 
Additionally, we needed a solution that could seamlessly manage inventory and automate certain backend processes, helping us reduce manual work and improve overall efficiency. 
Elightwalk Technology successfully delivered on these objectives, providing a tailored solution aligned with our needs.

SOLUTION

How did you find Elightwalk Technology?

• Online Search
• Clutch Site

Why did you select Elightwalk Technology over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Elightwalk Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Elightwalk Technology's work for Grove Collaborative involved creating a custom Shopify solution to enhance our retail operations. They developed a user-friendly Shopify theme that aligned with our brand and optimized the site for a seamless shopping experience across devices. 
They also streamlined our checkout process with customized payment gateways, improving conversion rates and reducing cart abandonment. They also integrated a robust inventory management system, enabling real-time stock updates and automated order processing, reducing manual tasks. 
To help us understand customer behavior better, they implemented advanced analytics tools within our Shopify store, allowing us to gather insights on sales trends and customer preferences. 
They provided ongoing technical support throughout the process, ensuring the store’s smooth performance and timely updates. Their expertise allowed us to achieve a more efficient and scalable online store, meeting and exceeding our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Elightwalk Technology resulted in several tangible outcomes that demonstrated success. Our checkout process became faster and smoother, leading to increased completed transactions and decreased cart abandonment. 
Integrating a more efficient inventory management system reduced manual errors and streamlined order processing, allowing our team to focus on strategic tasks rather than routine operations. The advanced analytics tools also provided us with deeper insights into customer behavior, enabling us to make more data-driven decisions and improve marketing strategies. 
The custom Shopify theme also contributed to enhanced user engagement, with customers spending more time on our site and exploring a wider range of products. Overall, these improvements led to a more efficient and user-friendly online shopping experience for our customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Elightwalk Technology's project management was highly efficient and well-structured. They maintained clear communication throughout the project, providing regular updates and promptly addressing our questions or concerns.
They delivered all key milestones and deliverables on time, which helped us stay on track with our timelines and business goals. Their team demonstrated a deep understanding of our needs and was always responsive, adapting their approach when necessary to better align with our evolving requirements. 
This proactive attitude and commitment to our project ensured a smooth collaboration and successful outcome.

What was your primary form of communication with Elightwalk Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Elightwalk Technology was their ability to deeply understand and translate our specific needs into practical, tailored solutions. Their expertise in Shopify development was evident, but what truly set them apart was their commitment to delivering a solution that went beyond standard requirements. 
They consistently anticipated potential challenges and provided creative recommendations to improve our store's functionality and UX. Additionally, their responsiveness and willingness to adapt throughout the project made the collaboration seamless and productive. 
This combination of technical expertise and a customer-centric approach made working with them a standout experience.

Are there any areas for improvement or something Elightwalk Technology could have done differently?

Overall, our experience with Elightwalk Technology was very positive, but there are a few areas where minor improvements could be made. For example, while their communication was consistent, a more structured approach to progress reporting, such as regular written status updates, could have provided even clearer visibility into the project's milestones. 
Additionally, offering more upfront insights into potential long-term maintenance needs and future scalability options would have helped us better plan for post-launch enhancements. Despite these minor points, their expertise and dedication made the project successful, and we appreciated their willingness to adapt and quickly address feedback.

BACKGROUND

Please describe your company and your position there.

I`m the CEO of a company operating in the Taiwanese market

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elightwalk Technology, and what were your goals?

We were looking for a company able to help us implement scandipwa technology on our existent Magento 2 store

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected Elightworks due to their advertised fair pricing and proficiency with scandipwa

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting to discuss what were the key points of the jobs to be done and to make sure we were on the same page, the job consisted mainly in extending some pre-existing modules to work with scandipwa as well as fixing some issues with some scandipwa modules

How many people from the vendor's team worked with you, and what were their positions?

one person worked in our project from start to finish, he was a developer bu the exact position in the company is unknown to us

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results was ok. I had expected some better implementation of a few modules for example a FAQ module is missing some of its features,, instead it was reduced to the bare minimum for it to be considered as working, also some feature a lot of hours have been spent on are still not working at all and we`ve chosen to abandon it completely as a cost-saving strategy. We still have some issues that hopefully will be solved soon

Describe their project management style, including communication tools and timeliness.

The management is still learning how to handle customer relationships but they are getting better compared to when we started, I`m sure they will continue to improve with time

What did you find most impressive or unique about this company?

They seem to be growing at a very fast rate. They got recognized as an official partner of ScandiPWA , which proved their expertise on the matter.

Are there any areas for improvement or something they could have done differently?

We had some communication issues at the beginning, when small issues were found they immediately asked for support on our side before trying troubleshooting on their side forgetting we hired a development company for the exact reason that we ourselves are not devs.

BACKGROUND

Please describe your company and your position there.

I'm the system administrator for an e-commerce retailer. We service the law enforcement industry with identification products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Elightwalk Technology, and what were your goals?

We have a Magento 2 storefront for our e-commerce presence that needed some significant customization. We hired Elightwalk Technology to customize our theme, debug "add to cart" issues, and further modify cart functions to compliment our complex product line and integrations with a 3rd party.

SOLUTION

How did you select Elightwalk Technology and what were the deciding factors?

After viewing many online profiles, we took into consideration length of experience, level of experience, specific experience to Magento 2, other customer ratings, and revenue generated.

We started with a small portion of the project and when it was completed very well, we extended work for the rest of our project task items.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Originally we had 2 deliverables:

• Deliverable 1: changing our current theme so that product attributes are not displayed inline in the page content, but instead hidden, and then accessible via a "Filters" button that slides out from the left like a menu. Needs to maintain current theme design with the addition of this filters button.
• Deliverable 2: Update top header with logo and company name/slogan, cart icon and search to use up considerably less space on mobile than does currently; approx 1/3 to 1/4 the space you see now. Desktop browser experience needs to remain roughly the same.

But in the midst of those, we discovered critical errors with our store functions and requested their assistance. We later extended the work to include deliverables including: 

• correcting theme for cross-sell/upsell items
• adding custom text on checkout pages
• installing search extension
• installing Klaviyo email extension
• installing google analytics tracking extension
• cleaning up spam/bot customer accounts
• installing google recaptcha
• solving invalid form key/add to cart issues
• installing BSS success page/email receipt extension
• additional customization to products using 3rd party iframe
• theme design changes to a specific group of products
• adding "filters" button to hide/show product attributes selection
• upgrading cart to newest version 2.4.1
• upgrading our store database and web server to most compatible with 2.4.1 cart
• Creating a development store/copy to test all new work on Their team utilized a task management tool for efficient communication. Our store uses Magento 2, mariah db, and nginx.

How many people from the vendor's team worked with you, and what were their positions?

I was only in direct communication with 1 member, but there were 1 or 2 more I believe. The team member I communicated with I believe was the owner or senior developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Based on google analytics data, our revenue increased over 60% from our launch date - prior to hiring this company, customers could not "add to cart" consistently, the store was slow and features were intermittently working.

Describe their project management style, including communication tools and timelines.

They worked on 2 to 4 tasks at the same time, and used a task management system to communicate progress, questions, etc about each task that was created in it. Depending on the complexity of a particular task, a task could be completed in 2 days, to possibly 2 weeks.

They communicated daily, if not multiple times daily, to advise that work was completed and ready to be checked.

What did you find most impressive or unique about this company?

We are impressed with their communication skills, quality of work, and speed to complete a task. If we had found and hired this company before the other 2 we tried to work with, I know we could have finished our project an entire year earlier.

Are there any areas for improvement?

No, everything was exceptional.