What evidence can you share that demonstrates the impact of the engagement?
We are hooked up to a Firebase database. The current user base is 396 and we get about five to six new users on a daily basis. Based on the activities of these users, I believe that 40% are active users. I’m currently doing all the marketing myself as it’s a self-financed project, mainly using pay-per-click targeted through the London region.
One thing I will say about ElifTech is that they are very responsive. As soon as I notice an issue, they are quick to fix it. We have a very good, stable product that none of my users have any issues with. We sometimes get feedback regarding what could be added to it, but never anything regarding the functionality. I'm very happy with the quality of the finished product.
They're also excellent at sticking to deadlines but budget-wise, the costs did expand once the research and development phase was complete. Despite this, 90% of the time, they are very good at delivering something I can test and give them feedback on quickly. It's a very healthy working relationship and I can contact them whenever I need iterations to be worked on.
How did ElifTech perform from a project management standpoint?
We communicate mostly through Slack. They like to do demonstrations when they deliver a feature that may not be completely tested but developed enough for me to see the progress that is being made. We’ve shared screenshots as well and then make our questions through Slack.
What did you find most impressive about them?
What I find most impressive about them is not only their attention and willingness to resolve issues but also their way of understanding and viewing the work as something more than just another project. It’s the main reason I keep going back to them. They also make recommendations on more efficient ways to do things, which could also be better for our user base.
Are there any areas they could improve?
Not really. I love working with them and I wish I had a bigger budget to be able to have one of their developers full-time. Timelines occasionally get a little lost because the developers are working based on a timeline that is submitted to their superiors, so it slips a bit sometimes. Other than that, they have been extremely helpful, and I would totally use them again.
Do you have any advice for potential clients of theirs?
The only advice I would have for someone potentially working with them is to be very clear in your requirements. If you have good, clear requirements on what you are trying to achieve, they will be able to help and guide you in the most efficient way of delivering that.