ElifTech

Introduce your business and what you do there.

I’m the COO of a radio airplay tracking firm. We operate as a subscription service for musical artists and their representatives to track when songs are played on radio stations throughout the world.

What challenge were you trying to address with ElifTech?

When we started, we didn’t have a development team. We brought them in to help with developing our solution.

What was the scope of their involvement?

They handle front- and backend development for our client platform and dashboard. The platform is a web-based application that allows our clients to specify what songs they’d like tracked. It also lets us share data on these songs as we track them. They’ve also implemented a rewards system for referrals to the platform. We can also create reports based on information on the platform.

What is the team composition?

They’ve provided us with two developers.

How did you come to work with ElifTech?

The CEO of the company chose to work with them, but I can’t specifically say why he made that choice.

How much have you invested with them?

We’ve spent €1,500 (approximately $1,800 USD) with them each month since the start of the engagement.

What is the status of this engagement?

We’ve been working together since January 2017.

What evidence can you share that demonstrates the impact of the engagement?

We’ve measured customer complaints and page load times to gauge success on this project, and what they’ve delivered has been amazing. They’re so good at what they do despite the large workload we charge them with. They’ve made sure all our digital services run smoothly.

How did ElifTech perform from a project management standpoint?

They’re responsible and communicative. We communicate via Slack and use Monday for project management purposes.

What did you find most impressive about them?

They’re eager to help you by adapting to your needs. Because we don’t have a project manager on our side, they’ve been proactive in making sure they’re hitting all our requirements.

Are there any areas they could improve?

I don’t have anything. They do a good job providing the service we’ve contracted them to provide.

Do you have any advice for potential customers?

Work with them.

Introduce your business and what you do there.

I’m the chief product officer of Media Tool World W AB. We provide a web-based SaaS product to brands and agencies where they can keep track of their marketing spend and the results and plan their marketing activities.

What challenge were you trying to address with ElifTech?

We needed to scale up our development team quite fast to meet some customer requirements.

What was the scope of their involvement?

We’ve mainly used them for developing new integrations into our SaaS product. Typically, they’re connecting third-party marketing and analytics services like LinkedIn marketing, Pinterest marketing, and Twitter marketing. APIs are used to make all these connections.

We may expand the scope moving forward, as we’re happy with what they’ve delivered.

What is the team composition?

We started with one developer from ElifTech and added on more in January.

How did you come to work with ElifTech?

A friend recommended them to us. They’d previously worked with ElifTech.

How much have you invested with them?

We’ve spent around €30,000 (approximately $35,000 USD) so far.

What is the status of this engagement?

We’ve been working with them since November 2020.

What evidence can you share that demonstrates the impact of the engagement?

They deliver on time and according to specifications. It’s good-quality work. One of our developers was the project lead — we have one dedicated person we do standups with every day. The engagement is good.

How did ElifTech perform from a project management standpoint?

They’re involved in our weekly meetings to make them feel like part of the company. We use Slack and Clickup, as well as Google Meet.

What did you find most impressive about them?

They deliver very well and keep on delivering. The project lead from their side is very helpful. If I have any more needs, I feel very comfortable contacting them. They’ll set me up with great developers.

Are there any areas they could improve?

No, not right now. Everything has happened as expected, and we’re moving forward.

Do you have any advice for potential customers?

Be clear on what type of developer you need and what prior knowledge they should have. ElifTech is able to find anyone you need.

Introduce your business and what you do there.

I’m the director of investments at Feelcapital. We’re a regulated financial advisor that provides a robotic advisor.

What challenge were you trying to address with ElifTech?

We turned to ElifTech because we had problems with our internal tech resources.

What was the scope of their involvement?

We started with a side project to our main business case. ElifTech initially developed an API for us. As it was a successful project, we then asked them to refactor our website, which was built using the MEAN stack. Our blog is on WordPress. For some components, ElifTech exchanged Angular.js for Ruby on Rails. All our instances are located on AWS.

What is the team composition?

For different projects, ElifTech creates different development teams. We’re currently working with a developer, a project manager, and a backup developer. We also communicate with their CEO.

How did you come to work with ElifTech?

When searching for an external developer in 2018, ElifTech contacted us. We asked them for a price, and they provided the most cost-competitive option. Their scope of work was also professional.

How much have you invested with them?

W spend on average $2,000 per month on their services. We also worked on separate projects with them that had additional costs.

What is the status of this engagement?

We started working with ElifTech in February 2018, and they started refactoring the website in November 2018. Since March 2019, their team has been our main tech provider.

What evidence can you share that demonstrates the impact of the engagement?

As all of their development is on-demand, we don’t have metrics. We continue working with them because we’re happy with them. Before working with them, we worked with three other tech companies. ElifTech is by far the most professional partner we’ve had.

How did ElifTech perform from a project management standpoint?

We started with Jira but moved to Trello to track progress. ElifTech uses tools that make them more efficient. We have weekly calls via Microsoft Teams to review their work and address questions but also communicate through Slack.

What did you find most impressive about them?

We’re most impressed with the quality of their follow-ups. If there’s an issue with a product or task, ElifTech quickly fixes or redirects them. We’re very pleased with their work.

Are there any areas they could improve?

No, we’re quite happy with ElifTech.

Do you have any advice for future clients of theirs?

Give them a try. After seeing how ElifTech performs, you’ll probably want to give them more work.

Introduce your business and what you do there.

I’m the co-founder and creative director of personalized baby blanket business.

What challenge were you trying to address with ElifTech?

We’re an Australian company that’s expanding into the US market. We needed a solution to help us manage our website in two countries. We also wanted to revamp our site.

What was the scope of their involvement?

They created brand new Australian and US Shopify websites for us. The team refreshed a lot of the creative elements and improved backend functionality to improve the experience. Everything is updated through a custom-built backend platform that they built for us.

What is the team composition?

I worked with Iryna (Partnership Executive) and Roman (Project Manager) was our main point of contact. They also had a team of 3–4 working on the project.

How did you come to work with ElifTech?

They were recommended by a friend.

How much have you invested with them?

We’ve spent $12,000–$15,000.

What is the status of this engagement?

We started working together in October 2020, and we wrapped up in January 2021.

What evidence can you share that demonstrates the impact of the engagement? 

We’ve gotten feedback that our website is a lot easier to navigate. Users are able to find products a lot easier. It’s still too early to assess the full impact, but we’ve seen a lot of growth. We’re hoping the new US site will help us grow our presence in the States.  

How did ElifTech perform from a project management standpoint?

Their communication and project management were unbelievable. They’re very professional and their reporting is top-notch. We communicated via Slack, Email, and a Google Doc.

What did you find most impressive about them?

ElifTech was very flexible and accommodating. They always made sure they found a solution. Shopify can be very restrictive on what’s possible. The team did a lot of research to make sure we got the right functionality.

Are there any areas they could improve?

The time difference was a bit of a challenge. We met at night, which was early in the morning for them. They were very accommodating throughout the process.

Do you have any advice for potential customers?

It’s a big project to undertake. Make sure you have a project manager to relay all the information between teams.

Introduce your business and what you do there.

I’m the founder, co-owner, and COO of a software development consultancy. We’re a private limited Swedish company. While we don’t have our own products, we do engage with partners on client projects.

What challenge were you trying to address with ElifTech?

When we started our project, we wanted to find a company that had experience within a specific business domain and technology. It was more of a resource-based engagement — we needed people to augment our in-house team. 

What was the scope of their involvement?

ElifTech’s software engineers joined our Swedish team as part of a joint-development project for our client. The selection process started with interviews to identify qualified candidates. Rather than general resources, we needed people with nice attitudes who had good technical skills within a specific technology focus.

We ended up choosing three people and met them in person when they initially came here for a short visit. They now continue to work remotely on this project, and we’ve also started another engagement with them.

What is the team composition?

We work with three senior software engineers.

How did you come to work with ElifTech?

I found ElifTech on Clutch and evaluated their team along with other companies. They ended up being the best fit for my needs at that moment, considering their company size, values, technical knowledge, and general approach.

How much have you invested in them?

We spend between $100,000–$250,000 on a yearly basis.

What is the status of this engagement?

We started working with them in July 2019, and the work is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The best indicator of success is that we’ve been working with the same three software engineers since July 2019. That goes to show that their team is motivated to stay on our project, and everyone is mutually happy. 

It’s a win-win situation — we provide a nice working environment with challenging projects, and they deliver good-quality work on time in return. Our customer is happy to continue working with them, too.

How did ElifTech perform from a project management standpoint?

They’re doing a good job with project management, and I’m satisfied.

What did you find most impressive about them?

Their company culture stands out the most to me. The team has an open, transparent company culture, and it seems like they value their employees. They do fun things for them, which makes people want to stay and do a good job.

Are there any areas they could improve?

ElifTech’s value delivered compared to their costs might not be the highest. They’re not the least expensive, but that usually goes hand in hand with quality. They deliver quality work, so they can charge higher rates. Having said that, some more flexibility in their rates might be beneficial.

There are also some smaller challenges that we’ve faced due to their company’s size and maturity. They haven’t been around for that long, so some of their administrative processes can be a little time-consuming for us and lead to redundant work. For example, there might be mistakes on time reports and invoices. We’re fine with the admin glitches because their delivery has been great, but they could improve how they keep control of numbers.

Do you have any advice for potential customers?

You should push their team with challenging projects because they’re capable of delivering complex solutions. If you challenge them, you’ll get an engaged, high-energy partner that will do their best to fulfill your objectives. That culture makes them a good fit for startups and young, creative entrepreneurs.

For more seasoned buyers who know what they’re looking for, you should know that ElifTech isn’t that large. They haven’t been around for as long as some of the other companies we’ve worked with, so they might not be a perfect match for bigger companies and enterprises.

Please describe your company and your position there.

I am the founder at a UK based start-up.

For what projects/services did your company hire ElifTech, and what were your goals?

Eliftech helped us develop the specification for our progressive web-app.

How did you select ElifTech and what were the deciding factors?

I shortlisted a few companies based on reviews then visited their offices in Krakow, Lviv and Kyiv. After visiting all of these companies I decided to begin work with Eliftech because they seemed knowledgeable and professional with a properly equipped and sensibly located office. They made an effort to understand what we were asking for without trying to sell us things we didn't want or need.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped me put together a detailed specification which has ultimately led on to £24,000 worth of ERDF grant funding towards the projects development. We initially began with face to face meetings in Lviv, then continued with video conferencing from the UK.

How many people from the vendor's team worked with you, and what were their positions?

The project was handle between 4 staff members, though others were occasionally on hand. These were: - Engineer - UI/UX - Developer - Head of business development.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

A detailed product specification and £24,000 of ERDF grant funding

Describe their project management style, including communication tools and timelines.

Meetings were mostly handled with google hangouts, staff were professional and spoke good English.

What did you find most impressive or unique about this company?

I don't have a background in coding or web development, they made an effort to understand what I wanted and explain how best to address this. I didn't ever feel that they were trying to exploit my ignorance/inexperience to sell me things I didn't need/want. They spoke good English even though non-native speakers often find me a little difficult to understand. Very professional and reasonably priced.

Are there any areas for improvement or something they could have done differently?

There were some minor delays though these were mostly resulting from 3rd party integrations.

Introduce your business and what you do there.

I’m the head of operations for Visaya, an e-commerce website that sells industrial products.

What challenge were you trying to address with ElifTech?

We were looking for recruiting help to increase our development power.

What was the scope of their involvement?

To start, we told ElifTech what we were looking for in a potential candidate, and they went through a vetting process to find the right fit. They present us with people who meet our criteria. 

What is the team composition?

I work with Yuri (Head of Business Development).

How did you come to work with ElifTech?

ElifTech was introduced to us by someone in our company who knew their CEO. We explained that we wanted to find a developer within a specific timeframe, and they agreed to do it.

What is the status of this engagement?

We started working together in February 2020, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

We’re happy with their services. The candidate we hired works remotely, carries out tasks we give him, and works well with our team. 

How did ElifTech perform from a project management standpoint?

Yuri and I have a monthly call to discuss how things are going with the developer and share feedback. Most of our communication is done via phone and video calls. We don’t have set deadlines for them to meet.

What did you find most impressive about them?

They’re open and transparent in their relationship with clients, which I’ve come to appreciate. 

Are there any areas they could improve?

Their hiring process could be more polished; it took a while for them to find the right candidate to pass along to us.

Do you have any advice for potential customers?

No, I really don’t have anything.

Introduce your business and what you do there.

I’m a partner at ATRIUM Partners, a financial advisory firm. We advise companies on acquiring or selling businesses.

What challenge were you trying to address with ElifTech?

We decided to do our first own developed IT system to allow us to smoothly do equity release on behalf of our smaller clients.

What was the scope of their involvement?

They built the custom online platform to facilitate an equity raise between a business owner and investors. We integrated a presentation from Google Slides to implement into the web app, along with the ability to raise questions and answers in a private session with a chat feature. There’s also a private function for the investor and business owners without anyone but us as facilitators. It’s a very private, secure platform built from scratch.

What is the team composition?

Yuri (CEO) was our main point of contact.

How did you come to work with ElifTech?

Our CEO is the board member of another Danish business that used ElifTech for a digitization project.

How much have you invested with them?

It’s been around $45,000.

What is the status of this engagement?

We almost finished the development of the platform, and it’ll be done in two to three weeks. Then we’ll start development phase two where we’ll digitize some of the platform. We began in August 2020, and are still working.

What evidence can you share that demonstrates the impact of the engagement?

It’s developing in the exact direction that we wanted. They came up with a really clear and nice design early on. They understood exactly what we wanted. They really facilitated the discovery, which is why we trusted them on the development.

While I don’t have the technical knowledge to comment on the coding, I trust the work they do. They’ve done such an excellent job on the front end. It’s pretty much five stars across the board.

How did ElifTech perform from a project management standpoint?

We use Slack for written communication, although that’s new for me so they also send questions over email. We have weekly calls where they showcase everything they’ve done so far. They go through everything, and it makes me know what they’re doing. They communicate really well.

What did you find most impressive about them?

Especially in the discovery phase, they had a knack for understanding what we want to do. They had an ability to show what they were going to do very early on, mimicking exactly what we wanted to do.

Are there any areas they could improve?

No, although I don’t have the expert knowledge to know if everything is right.

Do you have any advice for potential customers?

I think the most important thing is to have a realistic timeline. We hoped to launch in January, and we didn’t meet the deadline we set because of our own fault. A true realistic timeline helps the project.

Please describe your company and your position there.

Specialist Oil & Gas Well Intervention Technology Provider

For what projects/services did your company hire ElifTech, and what were your goals?

Redevelop and Integrate existing applications into a single platform with added enhancements.

How did you select ElifTech and what were the deciding factors?

• Good level of understanding demonstrated at very initial stages.
• Professional and agile approach to needs assessment and planning.
• Provision of relevant resources and expertise on time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope included

• Design UI/UX
• Develop new architecture
• Develop software functionality
• Test and deploy

How many people from the vendor's team worked with you, and what were their positions?

The team included a minimum of 4 resources at any given time including a PM and a QA.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are pleased with Eliftech's performance and their agility in responding to challenges throughout the course of the project and to-date.

Describe their project management style, including communication tools and timelines.

Eliftech's day-to-day Project Management has been efficient and diligent relying on a suite of business tools including Slack, Jira, Zeplin and Bitbucket. Otherwise, we have been sharing forecasts and plans using Google Docs.

What did you find most impressive or unique about this company?

We are impressed with the dedication of their Project Management and technical team's commitment to finding solutions to our requirements.

Are there any areas for improvement or something they could have done differently?

As a young company, they have demonstrated a very mature approach in most areas. Improvements in time/cost assessments would be critical to their future success.

Please describe your company and your position there.

Points Group is a healthcare marketing and development agency. I am a Sr. Director and the head of our website and software development team.

For what projects/services did your company hire ElifTech, and what were your goals?

Custom software development of TriageTrak, a healthcare provider data management system and dedicated team for support and maintenance.

How did you select ElifTech and what were the deciding factors?

Eliftech responded to our request for a proposal. Their response was extremely well thought out and professional. We decided to accept their proposal because of a combination of their team, capabilities and pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed and developed a software using React.js, Redux, Node.js, PostgreSQL. Key deliverables included system admin portal, user interfaces for client admin, doctors and call center employees and development of an API.

How many people from the vendor's team worked with you, and what were their positions?

Quality Assurance Engineer Software Engineers (between 2 - 3 at various points in the project) Project Manager

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to launch the product and begin to use it for our own agency clients. The team was extremely knowledgeable and able to make recommendations for improvements during the development process. We were pleased with the team and have retained them to provide ongoing support, maintenance and feature additions.

Describe their project management style, including communication tools and timelines.

The project was managed with sprints. Internally the team used Jira, which we were provided access to. We had regular communication via Slack, email and weekly video meetings. They were and continue to be very responsive. Eliftech has become part of our team and daily workflow.

What did you find most impressive or unique about this company?

Their programmers are very diligent in the work and extremely knowledgeable. We were impressed with their willingness to put in the time and effort (and work weekends if needed) to meet a deadline.

Are there any areas for improvement or something they could have done differently?

We have discussed improving high level timeline reporting for C-level. That reporting was implemented and proved to be an effective tool for communicating project statuses.