ElifTech

What evidence can you share that demonstrates the impact of the engagement? 

Their communication is like a dream. They’re great. The work that I’ve asked them to do has also been great. It’s just an MVP right now, so we’re still testing things. They did exactly what I was looking for, though.

How did ElifTech perform from a project management standpoint?

They were always available on Slack, even in the middle of the night. We did calls every week, too. They were always on like clockwork. Every day the project manager would send me a summary of what they did and they worked on my project every day until it was done. We also had a project thread, where they would answer any of my questions.

What did you find most impressive about them?

Their communication was key. I’ve heard stories about horrible communication, but this team was nothing like that. I was very surprised at how well things went. They were always very professional.

Are there any areas they could improve?

I had a different idea about how I wanted the email to go, but apparently that would’ve required a heavier type of code. It’s not as simple as it seemed, but that was probably due to my own misunderstanding. Otherwise, I’d say there’s no room for improvement.

Do you have any advice for potential customers?

With developers like them, as long as you have the information laid out, they can run with it. Someone with a stronger technical background would probably be more prepared for something like this than I was.

What evidence can you share that demonstrates the impact of the engagement?

Having them as a partner has allowed us to continue getting good, quality code written in a timely fashion. They’ve continued to show that they’re capable and creative. It’s been an awesome relationship. We’ve received a high level of value at a fair price.

Going into this, I was concerned about not having direct control of our platform’s development, but their team has helped to expand our product to meet our customers’ needs. Everything has been a success. They’ve been a great partner all around in helping to evolve our technical platform inside the business.

How did ElifTech perform from a project management standpoint?

Since day one, their communication has been one of their strongest attributes. Generally, I’m working with the developer directly. We communicate through Slack and have calls weekly. For more critical tasks, I talk with the business development manager or product manager to come up with a solution.

What did you find most impressive about them?

It was a bit scary going into a situation where you’re working with somebody who you’ve never met face-to-face. ElifTech has done a nice job of building a relationship. They’ve really helped move this process along as their team has worked with many customers that aren’t in their local area. That has provided me with a level of comfort in addition to their general performance.

Are there any areas they could improve?

No, everything has been good. I’m really pleased with what they’re doing. I’ve become a partner who they use as a reference check for other businesses that they’re trying to onboard.

Do you have any advice for potential customers?

Set clear expectations from the get-go. They are straight shooters and are willing to work with you in any capacity but definitely throw everything on the table in regard to what your needs are. Let them come up with a solution that’s going to meet or exceed your needs. Keep the lines of communication open. That’s really what a partnership’s about.

What evidence can you share that demonstrates the impact of the engagement?

We were able to successfully augment our team and speed up the development and the time to market. We gained exposure to Golang in a production environment that was new to me. I requested the stack we used, and they were ready to use whatever we needed them to. In addition to gaining a relationship with a quality organization, we accomplished what we set out to, which was to get the product done, done right, and more quickly.

How did ElifTech perform from a project management standpoint?

I like that they will use whatever the client prefers. They use the same tools that most good organizations do, such as Atlassian products, Trello, and Slack. As far as their project management style goes, I like it a lot.

They always did what they said they were going to do, in the time they said they would do it. They would communicate if they had any questions. They’re all bright, easy to get along with, and have good language skills. I see team augmentation as a management tool—even though they are managing themselves, you also have to manage that relationship.

What did you find most impressive about them?

Their ability to design and develop quality software from conflicting and complicated product requirements was impressive.

Are there any areas they could improve?

No. I think they did a great job and I would use them again because they did well.