We are a strategic design consultancy that evaluates, designs and develops digital services and products that solve real needs and problems within any type of company. We bring innovation, being an active part of the client's internal team, in a collaborative and dynamic way. What a young startup and a consolidated company have in common is the need to thrive and keep moving forward. As strategic designers, Eleven Lab helps you to detect obstacles and to validate and build solutions to improve your competitiveness in the market. We have two collaboration formats: our programs, based on agile strategic design methodologies and the customized consulting modality. Both share a common denominator: understanding innovation as a necessary mindset and not as a destination.
Eleven Lab effectively integrated client teams into their workflow, ensuring that all parties had the same level of information, decision-making power, and knowledge throughout the project.
Collaborative Approach
Clients appreciated Eleven Lab's collaborative approach, feeling that the team was genuinely invested in the project's success and worked closely with internal stakeholders to share opinions and progress.
Strong Market Validation
Eleven Lab assisted a health tech startup in validating their business idea, developing a brand manual, and designing an app prototype, leading to successful lead generation and high-quality design deliverables.
Minor Project Management Issues
One client mentioned occasional difficulties in dedicating enough time due to busy schedules, but this was seen as a common challenge rather than a significant flaw in Eleven Lab's project management.
Effective Web Development
Eleven Lab successfully developed a website for a home inspection company, increasing traffic, conversion rates, and positive user feedback, demonstrating their ability to enhance online presence.
Involved and Professional Team
Clients appreciated Eleven Lab's dedicated and professional team that was highly involved throughout the project, ensuring smooth collaboration and effective communication.
Market Validation & Branding for Health Tech Startup
BrandingMarket ResearchUX/UI Design
$50,000 to $199,999
Apr. - Dec. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They gave us visibility on what we lacked as a team and provided the necessary tools to optimize the project."
Jun 21, 2022
CEO, Coop Health
Manuel Palencia Alejandro
Software
Madrid, Spain
1-10 Employees
Online Review
Verified
A health tech startup hired Eleven Lab to provide branding and market validation services. They helped the client validate their business idea, develop a brand manual, and design their app prototype.
Eleven Lab impressed the client with the data they collected and the high-quality design they produced, which were important in generating leads. The client also appreciated their simple workflow, effective communication, and regular update to keep them in the loop of the project's progress.Â
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of Coop Health, a startup dedicated to promoting health and wellness among employees and managers of large corporations, through Artificial Intelligence and the implementation of services and activities that cover both mental health and physical wellness. I come from working for many years in a high-level corporate environment.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Eleven Lab?
I wanted to build the startup from scratch, working with experts in market validation and solution design. I already had the sector expertise, but everything else was missing. I wanted to launch the project knowing exactly what our users needed and what were the keys to business design.
SOLUTION
How did you select this vendor and what were the deciding factors?
Despite the fact that I had seen other solution providers, Eleven Lab transmitted to me a deep knowledge of the tools and methodologies that were going to allow us to build the project step by step, following an agile process and integrating the users and the team founder at all times.
Describe the project in detail and walk through the stages of the project.
It was based on an in-depth sector analysis, looking at all the similar solutions in other markets and the Spanish market. From there, the research — the first PoC of the project — was designed, and we started the test with users, both quantitative and qualitative.Â
Once we had the first insights, we were able to hold the first business development workshop, which already helped us have a glimpse of what we had in hand. A complete brand manual was developed, and the APP prototype was designed, which was also tested with users.Â
Finally, with all the knowledge we already have, we were able to start with the demo website to attract the first companies.
How many resources from the vendor's team worked with you, and what were their positions?
Profiles have been added to the project as we went through the different phases. The design director was the coordinator of the entire process and other designers, art directors, copies and developers were incorporated.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The greatest success is already getting the first leads. In this case, it is a complex B2B approach, which was more challenging. The quality of the design deliverables, the process, and the data collected in the research are key to getting these first leads to start pulling.
How effective was the workflow between your team and theirs?
The Eleven Lab team works very well, but perhaps the best thing for me is that they are capable of integrating a founding team into their team within the same research and creation process and that all parties are on the same level of information, decision, and knowledge. An easy, natural flow.
What did you find most impressive or unique about this company?
Perhaps it has something to do with what was described in the previous point. They ensure that the workflow, even when you are not familiar with the tools and methodology, is simple; that communication flows; and that we are all at the same point no matter what phase of the project you are in. Likewise, its UI/UX design quality is very high, at the level of any large specialized consulting firm.
Are there any areas for improvement or something they could have done differently?
Honestly, I haven't found anything that I missed. They gave us visibility on what we lacked as a team and provided the necessary tools to optimize the project.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"High quality"
Schedule
5.0
On time / deadlines
"Exceeded my expectations"
Cost
4.0
Value / within estimates
"Very reasonable"
Willing to Refer
5.0
NPS
"I will always recommend them. I'm very happy.
Digital Strategy for Crafts Product Distributor
Digital Strategy
$10,000 to $49,999
Feb. - May 2022
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The small team was highly professional and involved throughout the partnership."
Jun 15, 2022
CEO, Crafts Product Distributor
Anonymous
Consumer Products
Barcelona, Spain
51-200 Employees
Online Review
Verified
Eleven Lab worked with a crafts products distributor to develop a strategic brand strategy for their B2C business. They researched a range of elements to determine and understand their target audience.
The company is now applying the strategies Eleven Lab produced, thanks to their collaborative approach to the project. The team was solutions-focused, and internal stakeholders were particularly impressed with their availability and receptiveness.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CEO of a crafts products distributor, leader in its sector, Spain. we owe at least three sales channels, traditional, department stores and e commerce, we are also developing B2C business. we have already our own brand for yarns and fabrics
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Eleven Lab?
I really needed personal help to better understand where our comapny was and what were the reasonable following steps to grow in strategy, specially merging on and offline business, B2B and B2C, own brand and distribution, as well as gaining skills in online business and marketing
SOLUTION
How did you select this vendor and what were the deciding factors?
The small team was highly professional and involved throughout the partnership. Their process was also agile, so it was very easy working with them.
Describe the project in detail and walk through the stages of the project.
the project was focused in an strategic tour in our sales channels in order to establish our unique direction through them. it was necessary to analyse each one, and make a 360º to understand consumer vision, retailer vision, supplier vision,...
How many resources from the vendor's team worked with you, and what were their positions?
they were mostly all involved so we could always reach any of them and they were all aware of progresses
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
we are now applying its proposal and things are getting in order. our sales universe is now logical and consumers feel much more comfortable in everyone's territory.
How effective was the workflow between your team and theirs?
We really worked as one during the period they were with us. always connected and sharing opinions, steps and point of vue.
What did you find most impressive or unique about this company?
they get really involved. they really feel the project as it it was theirs
Are there any areas for improvement or something they could have done differently?
we were all very busy so sometimes it was hard to dedicate enough time and attention to so many possible paths. but this keeps happening all the time
RATINGS
5.0
Quality
4.5
Service & Deliverables
"excellent"
Schedule
5.0
On time / deadlines
"perfect"
Cost
5.0
Value / within estimates
"very competitive compared to others"
Willing to Refer
5.0
NPS
"always
Web Dev & Content Creation for Home Inspection Company
Web Development
$10,000 to $49,999
Jan. - May 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Well, the overall experience was mostly positive."
Jul 12, 2023
Project Manager, Home Inspection Company
Anonymous
Real estate
Riyadh, Saudi Arabia
11-50 Employees
Online Review
Verified
Eleven Lab provided web development for a home inspection company. The team created content, enhanced the visuals, and implemented functionalities.
Thanks to Eleven Lab, the client witnessed a substantial increase in website traffic, online presence, and conversion rates, which helped them scale their business. They also received positive acclaim from their end users. The client was mostly satisfied with the partnership overall.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Project Manager of a Hope Inspection Company
Describe what your company does in a single sentence.
You want to book an inspection service for your property? We are here for YOU. Our engineers are highly qualified and certified from the Saudi Real Estate Institute.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Eleven Lab to accomplish?
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Our primary goal was to streamline services for Home Inspection for all types of properties, the main outcome was to deliver outclass standard of living with a true sense of safety. Eleven Dev sought out our web development and they bring the vision to life that reflected our expertise and professionalism.
SOLUTION
How did you find Eleven Lab?
Online Search
Why did you select Eleven Lab over others?
High ratings
Good value for cost
Company values aligned
How many teammates from Eleven Lab were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We needed our website to give a sense of reliability for all our home inspection services to our clients. So we wanted relatable content creation, visual enhancements and functionality implementation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased website traffic, higher conversion rate, and positive user feedback demonstrated the project's impact on our online presence and business success.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
.
What was your primary form of communication with Eleven Lab?
Email or Messaging App
What did you find most impressive or unique about this company?
.
Are there any areas for improvement or something Eleven Lab could have done differently?
Well, the overall experience was mostly positive.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web Overhaul for Social Networking Company
Web DesignWeb Development
Less than $10,000
July 2021 - Mar. 2022
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"The team was always a leader and responsible for the progress."
Jun 15, 2022
CEO, Gouap
Roberto Gomez
Social Networking
Madrid, Spain
1-10 Employees
Online Review
Eleven Lab worked on a development project's MVP, validating the idea and launching the first MVP for a social networking company. They also created a website and an advertising campaign.
The team delivered a comprehensive brand manual and high-quality Insights documentation that the users were able to follow easily. ElevenLab established a smooth workflow through clear communication and collaboration. They understood the client's needs and took ownership of the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
GOUAP is a project/startup, born with the aim of creating a community of people with the aim of exchanging time, capacities and small aid. I am the company's CEO.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Eleven Lab?
The validation of the business idea & apporach (defining the challenge, Market Research, Customer Validation, Business Model MVP Gouap Phase 1 Branding, Corporate website, Social Media campaign development and launch, analysis and learnings.
SOLUTION
How did you select Eleven Lab and what were the deciding factors?
We did an extensive research of potential collaborators - Of all the studios and agencies, it is the one that represents and shares principles with Gouap: "transform and create a more balanced and sustainable future".
The services were ideal for a startup in its early stages - the model fit perfectly. In the beginning, the team's enthusiasm in working on the project was also important.
Describe the project in detail and walk through the stages of the project.
The project included the validation of the idea and the launch of our first MVP. a) The Validation phase was very detailed and thorough, and provided a differential value to the future of the project: the control of the methodologies meant that we dedicated 100% to generating value (without wasting time or content);Â
In the MVP, we focus on generating the Corporate Website and an advertising campaign, with the difficulty of translating the project's ambition into a new website (content generation, video, images, Social Media...).
How many resources from the Eleven Lab team worked with you, and what were their positions?
>3 FTEs 1 UX/UI Designer Senior Expert 1 Service Design Expert 1 Brand Senior Expert Additional collaborators as needed
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
A comprehensive and easy-to-follow brand manual. Amazing mockup of the future App that the developers have been able to follow easily.High-quality Insights documentation. Along with the MVP results, it was easy to create our Pitch Deck.
How effective was the workflow between your team and theirs?
The team was always a leader and responsible for the progress. Calendars worked in advance, everything managed through Slack. Easy communication, very close. Working with ElevenLab was extremely easy.
What did you find most impressive or unique about this company?
By far, their involvement and implication in the project. They understood it and led with energy, as if the project were theirs.
Are there any areas for improvement or something they could have done differently?
Difficult to say because we fulfilled everything agreed.
RATINGS
5.0
"Overall (& with some perspective) I think it was a great and high quality job"
Quality
4.5
Service & Deliverables
"High level of quality, control of methodologies (agile, design thinking...)"
Schedule
5.0
On time / deadlines
"Calendars worked with times and fulfillment of commitments."
Cost
4.5
Value / within estimates
"The agreement was clear, with detailed documentation about it."
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