Eleven Lab

BACKGROUND

Please describe your company and your position there.

I am the CEO of Coop Health, a startup dedicated to promoting health and wellness among employees and managers of large corporations, through Artificial Intelligence and the implementation of services and activities that cover both mental health and physical wellness. I come from working for many years in a high-level corporate environment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eleven Lab?

I wanted to build the startup from scratch, working with experts in market validation and solution design. I already had the sector expertise, but everything else was missing. I wanted to launch the project knowing exactly what our users needed and what were the keys to business design.

SOLUTION

How did you select this vendor and what were the deciding factors?

Despite the fact that I had seen other solution providers, Eleven Lab transmitted to me a deep knowledge of the tools and methodologies that were going to allow us to build the project step by step, following an agile process and integrating the users and the team founder at all times.

Describe the project in detail and walk through the stages of the project.

It was based on an in-depth sector analysis, looking at all the similar solutions in other markets and the Spanish market. From there, the research — the first PoC of the project — was designed, and we started the test with users, both quantitative and qualitative. 

Once we had the first insights, we were able to hold the first business development workshop, which already helped us have a glimpse of what we had in hand. A complete brand manual was developed, and the APP prototype was designed, which was also tested with users. 

Finally, with all the knowledge we already have, we were able to start with the demo website to attract the first companies.

How many resources from the vendor's team worked with you, and what were their positions?

Profiles have been added to the project as we went through the different phases. The design director was the coordinator of the entire process and other designers, art directors, copies and developers were incorporated.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The greatest success is already getting the first leads. In this case, it is a complex B2B approach, which was more challenging. The quality of the design deliverables, the process, and the data collected in the research are key to getting these first leads to start pulling.

How effective was the workflow between your team and theirs?

The Eleven Lab team works very well, but perhaps the best thing for me is that they are capable of integrating a founding team into their team within the same research and creation process and that all parties are on the same level of information, decision, and knowledge. An easy, natural flow.

What did you find most impressive or unique about this company?

Perhaps it has something to do with what was described in the previous point. They ensure that the workflow, even when you are not familiar with the tools and methodology, is simple; that communication flows; and that we are all at the same point no matter what phase of the project you are in. Likewise, its UI/UX design quality is very high, at the level of any large specialized consulting firm.

Are there any areas for improvement or something they could have done differently?

Honestly, I haven't found anything that I missed. They gave us visibility on what we lacked as a team and provided the necessary tools to optimize the project.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a crafts products distributor, leader in its sector, Spain. we owe at least three sales channels, traditional, department stores and e commerce, we are also developing B2C business. we have already our own brand for yarns and fabrics

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eleven Lab?

I really needed personal help to better understand where our comapny was and what were the reasonable following steps to grow in strategy, specially merging on and offline business, B2B and B2C, own brand and distribution, as well as gaining skills in online business and marketing

SOLUTION

How did you select this vendor and what were the deciding factors?

The small team was highly professional and involved throughout the partnership. Their process was also agile, so it was very easy working with them.

Describe the project in detail and walk through the stages of the project.

the project was focused in an strategic tour in our sales channels in order to establish our unique direction through them. it was necessary to analyse each one, and make a 360º to understand consumer vision, retailer vision, supplier vision,...

How many resources from the vendor's team worked with you, and what were their positions?

they were mostly all involved so we could always reach any of them and they were all aware of progresses

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we are now applying its proposal and things are getting in order. our sales universe is now logical and consumers feel much more comfortable in everyone's territory.

How effective was the workflow between your team and theirs?

We really worked as one during the period they were with us. always connected and sharing opinions, steps and point of vue.

What did you find most impressive or unique about this company?

they get really involved. they really feel the project as it it was theirs

Are there any areas for improvement or something they could have done differently?

we were all very busy so sometimes it was hard to dedicate enough time and attention to so many possible paths. but this keeps happening all the time

BACKGROUND

Please describe your company and position.

I am the Project Manager of a Hope Inspection Company

Describe what your company does in a single sentence.

You want to book an inspection service for your property? We are here for YOU. Our engineers are highly qualified and certified from the Saudi Real Estate Institute.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven Lab to accomplish?

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• Our primary goal was to streamline services for Home Inspection for all types of properties, the main outcome was to deliver outclass standard of living with a true sense of safety. Eleven Dev sought out our web development and they bring the vision to life that reflected our expertise and professionalism.

SOLUTION

How did you find Eleven Lab?

Online Search

Why did you select Eleven Lab over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Eleven Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed our website to give a sense of reliability for all our home inspection services to our clients. So we wanted relatable content creation, visual enhancements and functionality implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased website traffic, higher conversion rate, and positive user feedback demonstrated the project's impact on our online presence and business success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

.

What was your primary form of communication with Eleven Lab?

• Email or Messaging App

What did you find most impressive or unique about this company?

.

Are there any areas for improvement or something Eleven Lab could have done differently?

Well, the overall experience was mostly positive.

BACKGROUND

Please describe your company and your position there.

GOUAP is a project/startup, born with the aim of creating a community of people with the aim of exchanging time, capacities and small aid. I am the company's CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eleven Lab?

The validation of the business idea & apporach (defining the challenge, Market Research, Customer Validation, Business Model MVP Gouap Phase 1 Branding, Corporate website, Social Media campaign development and launch, analysis and learnings.

SOLUTION

How did you select Eleven Lab and what were the deciding factors?

We did an extensive research of potential collaborators - Of all the studios and agencies, it is the one that represents and shares principles with Gouap: "transform and create a more balanced and sustainable future".

The services were ideal for a startup in its early stages - the model fit perfectly. In the beginning, the team's enthusiasm in working on the project was also important.

Describe the project in detail and walk through the stages of the project.

The project included the validation of the idea and the launch of our first MVP. a) The Validation phase was very detailed and thorough, and provided a differential value to the future of the project: the control of the methodologies meant that we dedicated 100% to generating value (without wasting time or content); 

In the MVP, we focus on generating the Corporate Website and an advertising campaign, with the difficulty of translating the project's ambition into a new website (content generation, video, images, Social Media...).

How many resources from the Eleven Lab team worked with you, and what were their positions?

>3 FTEs 1 UX/UI Designer Senior Expert 1 Service Design Expert 1 Brand Senior Expert Additional collaborators as needed

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A comprehensive and easy-to-follow brand manual. Amazing mockup of the future App that the developers have been able to follow easily.High-quality Insights documentation. Along with the MVP results, it was easy to create our Pitch Deck.

How effective was the workflow between your team and theirs?

The team was always a leader and responsible for the progress. Calendars worked in advance, everything managed through Slack. Easy communication, very close. Working with ElevenLab was extremely easy.

What did you find most impressive or unique about this company?

By far, their involvement and implication in the project. They understood it and led with energy, as if the project were theirs.

Are there any areas for improvement or something they could have done differently?

Difficult to say because we fulfilled everything agreed.