What evidence can you share that demonstrates the impact of the engagement?
The new site had received positive feedback internally and externally. Compared to our old site, we’d made a significant leap in organic traffic due to strategic SEO content. Whereas our previous site had 25,000 unique visitors per year, the updated site had over 100,000. An updated backend allowed our internal team to efficiently operate the site and add content as needed.
In terms of work methodology, we applauded their ability to take the previous developer’s coding and complete it. Coding can be a personalized endeavor because it’s unique to how a developer approaches the project. As a consequence, not many people would inherit someone else’s incomplete code, particularly such a complex one. Elevated Web Design leveraged their intimate knowledge of the Drupal platform to not only complete the coding but also enhance it and provide further insight into the design.
How did Elevated Web Design perform from a project management standpoint?
They kept two timelines to ensure project completion. They also maintained transparency about the coding process, updating us on the project status and identifying potential delays. As a testament to their organization, we launched the project on time despite transitioning between different development vendors.
Responsive communicators, they also provided clarity to our internal stakeholders about the project’s technological challenges, which we found extremely helpful on a personal and professional level. They reassured our team of the project’s completion, building a strong relationship that culminated in easy communication. After the project, we can still email one another, and we consider them as an extension of our own internal team.
What did you find most impressive about them?
Beyond their ability to maintain a cost-effective timeline and produce high-quality deliverables, we appreciated their strong communication skills. With a technologically complex project, one must build a strong relationship to ensure tight teamwork and respect deadlines. Everyone must collaborate to meet the goals. Elevated Web Design succeeded in building a strong relationship with our internal team and key stakeholders so that everyone understood the project goals and necessary steps.
Are there any areas they could improve?
We can’t think of anything.
Do you have any advice for potential customers?
Customers should work with Elevated Web Design if they want expedited high-quality deliverables.