ElementIQ

BACKGROUND

Introduce your business and what you do there.

I’m a team leader for a branch of REMAX Realtors.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ElementIQ?

We hired them to assist with development marketing and lead generation.

SOLUTION

What was the scope of their involvement?

We initially hired them to support a large development project and sales initiative. Since then, I’ve leaned on them to answer questions about technology, develop our infrastructure, and build our network.

They also help organize our domain registrations. We have several different small agencies with different websites and email addresses, and ElementIQ keeps everything in order. They make sure everything is operational.

What is the team composition?

I work directly with three people.

How did you come to work with ElementIQ?

We were really happy with the work they did on the first project, so we’ve worked on several projects since then.

How much have you invested with them?

I’ve spent about $35,000–$40,000.

What is the status of this engagement?

We’ve worked with them since March 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their experience shines through. The websites that they build are gorgeous and affordable — we receive a lot of compliments. On top of that, it’s a really good lead generation tool. It pays for itself.

Our partnership allows me to focus on the activities that I am excited about, rather than technical issues.

How did ElementIQ perform from a project management standpoint?

By working with just a few people directly, they streamline communication and keep everything in order. We have weekly Zoom meetings and they’re always prompt and prepared. They also respond to emails quickly. Other than that, we use Trello.

What did you find most impressive about them?

Their team is very consistent. I’ve been working with the same people for years. Now that we have a solid working relationship, they understand what my needs are and where  I need support. I appreciate that I can grow with a company that I trust. I know they can always get the job done. I can also bring them in when I’m pitching on other projects.

Are there any areas they could improve?

They don’t need to improve anything.

Do you have any advice for potential customers?

Look at the big picture. It’s easy to focus on what you’re spending rather than your goals. ElementIQ provides a lot of value, so you should trust them to follow through.