Electric. IT, Simplified

Electric is reinventing how businesses manage their IT security, support, and devices. Through its user-friendly interface, Electric streamlines time-consuming and business-critical IT tasks by providing simple, effortless, lightning-fast support, and increased visibility into your IT infrastructure.

 
$1,000+
 
Undisclosed
 
50 - 249
 Founded
2016
Show all +
New York, NY
headquarters

Portfolio

Key clients: 

Resy, Joor, Eatclub, Anchor Worldwide, Mercari, NEWHOUSE, Overstreet Associates

Real-time Support Image

Real-time Support

With a response time of 10 minutes or less, Electric’s chat-based support model has no limit on ticket submissions, encouraging end-users to request more and research less.

Key features:

  • Day-to-Day IT Troubleshooting
  • SysAdmin Support
  • Request
Approval
  • IT Infrastructure Visibility
  • Device & Inventory Management Image

    Device & Inventory Management

    Electric partners with industry-leading mobile device management (MDM) software for Mac and PC shops alike to give our customers full visibility into their devices' health and enforce security policies.

    Key features:

    • Automated device provisioning & de-provisioning
    • Device security standardization
    roll-out
  • Real-time visibility into device health
  • Network & Server Management Image

    Network & Server Management

    With unmatched visibility and efficiency, Electric manages your entire network and servers remotely, eliminating the cost and complexity of traditional on-site support.

    Key features:

    • Infrastructure audit & assessment
    • Proactive network monitoring
  • Remote troubleshooting
  • Application & Cloud Management Image

    Application & Cloud Management

    More software and cloud drives means more user management and permission requests. Electric handles these requests so you can stop seeing these tools as a burden and get back to using them to drive your business forward.

    Key features:

    • Software provisioning & permissions
    • Cloud drive organization & policy
    configuration
  • Visibility & management inside the Electric Platform
  • Employee On/Offboarding Image

    Employee On/Offboarding

    Through our proprietary technology, Electric handles the necessary hardware, access, and credential management tasks involved with any upcoming onboardings and offboardings.

    Key features:

    • Streamlined request submission
    • Centralized tracking & management
  • Device procurement & provisioning
  • Procurement & Provisioning Image

    Procurement & Provisioning

    By partnering with Apple Business and CDW, Electric is able to procure devices on your behalf, while managing unexpected shipping issues and providing you with pre-negotiated rates. Our in-house experts also take care of all repairs, allowing you to repurpose existing devices.

    Key features:

    • Procurement
  • Provisioning
  • Quick & seamless request process
  • Security Image

    Security

    Whether you're facing SOC 2 compliance or need to roll out security policies that enforce FileVault organization-wide, Electric helps support and guide organizations toward meeting their business's most important requirements, all with a full audit trail of activity.

    • Enforce organization-wide security policies
    • Improve
    auditing practices
  • World-class security and compliance partners
  • Strategic Projects Image

    Strategic Projects

    From office moves to migrating on-site servers to the cloud, Electric helps businesses carry out strategic projects that impact their bottom line. From full-fledged project management to additional support for internal teams, Electric is always standing by.

    Key features:

    • Fully dedicated project management team
  • Projects done at cost without the hidden fees
  • Expert insights and recommendations