What evidence can you share that demonstrates the impact of the engagement?
We are a staff of 3 so there is only so much bandwidth. This new platform will allow us to handle more volume and scale in a healthier way.
Since we’ve started working with them, we’ve started to see some of the greatest inefficiencies in our model. That’s been very exciting. Our team ends up in tears because we’re so excited at what they’ve helped us develop. We dream something up and ask if it's an option, or even possible, and they show us the most efficient way. We'll be able to hit goals of moving from on average 30 classes (our product) a month to 300 a month plus.
How did Elecsis perform from a project management standpoint?
Their team meets deadlines but is also flexible enough when we end up a bit short. We had some unexpected issues on our end and they were patient with us.
As we were editing the new site, they'd log on so they were readily available if we had any questions as we moved through each module.
We've had access to the site as they build and sometimes our first instinct wasn't the best for workflow and Franklin is great at suggesting useful changes and ideas.
Now that we are further down the process, we have weekly check-ins so we can answer any questions, hear them out on stronger options or processes since they know development in a way we do not. We trust them to help make the best site possible with our goals in mind.
What did you find most impressive about them?
They are “yes” people. They are always accommodating to what we want, even if that means they have to go backward. They offer lots of solutions and options.
We’re a staff of three. I have zero coding experience. Yet, they’ve made me feel so included. They’ve talked me through the process — helping me get from point A to point B, and now almost to point Z. It’s really amazing, considering the fact that we’re not even in the same country.
Are there any areas they could improve?
From my perspective, there isn’t anything they could improve on.
Once the solution is deployed, it is expected to replace multiple SaaS solutions, reducing the company's monthly spend by about a third and while saving time for the internal team. Elecsis continues to draw from their in-depth experience to identify new improvement opportunities.