Custom Software Development

SILVER VERIFIED

At EL Passion we build digital products for startups, established businesses and corporations worldwide, mainly in the United States and Europe: especially Germany, Norway, and Sweden. We cooperate with fast-moving companies in Healthtech, Fintech and Business services industries.

We are a custom software development house with extensive experience in building MVPs and end-to-end products, developing and designing Ruby on Rails Web Apps or feature-rich iOS/Android Apps.

 

Our expertise:

  • Web and Mobile Development
  • UX & UI Design
  • UX Strategy Workshop

Key Figures:

  • 300+ delivered projects
  • 27 countries of our customers
  • 74 team members

 

Over the 9 years we have mastered our processes and consider them a unique value that will benefit your product. We rely on UX, Agile, Lean and XP methodologies to provide best-in-class products and exceptional customer service, no matter the circumstances.

 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2011
Show all +
Warsaw, Poland
headquarters
other locations

Portfolio

Key clients: 

EY (Financial Services); Polaroid Originals (Art&Photography); Varner (Ecommerce); Millward Brown (Productivity); Booksy (E-commerce), Wirtualna Polska (Media); Docplanner (HealthTech); femtasy (Leisure); Rightmove (Real Estate); Tellius (Machine learning); Estimote (Consumer electronics); Joystream (Media); Vaultoro

Hyphen Image

Hyphen

Hyphen is an HR tool that analyses relationships between management and employees in the company. It collects feedback from the team and suggests actions that should be taken to keep the company on a good track.

We kicked off with the UX Strategy Workshop. It helped the client and us to understand the context of the user experience and core problems to solve. Based on

the findings we focused on the UX architecture and key features. Our aim was to make the application easy to navigate and provide clear ways to jump between reports and survey lists. Base on our UX findings we designed the interface by leveraging Plant and Sketch's Shared Library features to optimize the design operations. To visualize data in a clear and readable way we used patterns such as bar charts, stacked charts, heatmaps and bubble graphs. Finally, we refreshed the Hyphen branding, including the typography, color palette, iconography and basic components. 

After the new app designed was launched, the client reported positive feedback from both, new and existing customers. Improved UX of the product resulted in higher user engagement and increased sales numbers. 

Varner Image

Varner

Varner Group is one of the largest fashion retailers in Scandinavia that consists of reputable brands such as Dressman, BikBok, Cubus and many others.

We created a tool that boosts efficiency and optimizes sales, both in online and offline stores. Our experts took a dare and replaced old functionalities with AI-based dynamic pricing and campaign that enables Varner to

adjust prices to stock status. With this new Markdown feature, Varner increased its revenues by 4.5M EUR during one seasonal sale alone. It was crucial to keep the tool fast and responsive due to the huge databases of items, while at the same time integrating it with numerous other Varner internal tools.

Our back-end and front-end teams delivered a maintainable solution, ready to implement. We used Nest.js framework, Cloud SQL, Elasticsearch for datastores and React.js on the front-end.

What matters most for us is the client's satisfaction summed up in words:
"The solution will continue to have a huge impact on Varner's long term margins. They are knowledgeable and efficiently figure out solutions to roadblocks and problems."

Vaultoro Image

Vaultoro

Vaultoro is a platform to trade between crypto and physical gold. It provides access to professionally vaulted, fully insured gold and informs you of any news about cryptocurrencies

Vaultoro wanted to build a fully-functional platform. EL Passion team started with frontend development, then UX and UI

design of the platform. Aware of the client's requirements we created first stable code, using React.js, Next.js and SCSS.

Then EL Passion designers created website design, visual elements of all key screens of the product, among others dashboard and diagrams, all of it corresponding with the cryptocurrencies market. Clear and simple graphics made it easy to navigate through the page and coherent web and mobile screens layout made it more usable and enjoyable for people. In the end, we implemented CMS to the system. The cooperation went smoothly and within the timeline. 

Mednavi Image

Mednavi

Mednavi is an innovative web platform from the health tech sector. It provides cancer-diagnosed patients with one complex database that includes not only cancer treatment possibilities but also a clear map of clinics specializing in particular types of care. 

EL Passion's cooperation with Mednavi started with a two-days UX Strategy

Workshop during which we identified the project's vision and possible restraints. Thanks to previous research backed up with in-depth user testing we created a convenient product, easily navigable for users. Additionally, we designed the whole new brand identity with typography and a color palette that reflects professionalism and trust. In the next steps, we went from UX Design, via UI Design to the development of the product.

The biggest challenge was waiting for our back-end and front-end teams. They developed an admin panel that generates diagrams with suggested cure paths for patients. In addition, they implemented a payment and invoice system connected with the user's e-mail address.  

Joystream Image

Joystream

Joystream is a blockchain platform operated by its users.

EL Passion's task was to create a full brand identity reflecting the brand's joyful spirit, feeling of community and freedom.

At the very beginning, the client came to us for a test-run. We conducted a design workshop that helped us to get a better understanding of the

platform, its assets and tech challenges. This showed us that the product so unique requires a fully individual approach. We created a powerful branding from scratch, combining symbols of the ancient culture with modern technologies. In the next steps, we sketched  an unusual logo, illusrations, and iconography using mosaic and geometrical patterns. Creating a branding palette we applied three primary colors: white, blue and black that indicate key values of the company.

Not only have we designed a full brand identity but we also had a chance to incorporate it into a new & refreshed Landing Page for the platform.

To ensure smooth front-end delivery, a front-end developer was consulting the project already during the UX/UI design phase. When the design assignment was finished, he started working on the project full-time. On the front-end, we used static site generator Gatsby and hosted the website on Netlify. To meet all Joystream's requirements regarding UI we utilized Storybook for creating component library and Enzyme for snapshot testing. 

The whole team delivered a fully-functional and modern website for Joystream. The product got positive feedback both from the business owners and final users.

femtasy Image

femtasy

The client was a German startup on a mission to revolutionise audio content market targeted at women in the DACH countries. They wanted to develop a progressive web app with a subscription-based audio streaming service with erotic stories.

In order to recognise the needs of femtasy, we proposed them a session of two workshops: Design

Workshop and Scoping Session.

The first workshop was focused on analysing the target audience through empathy maps and reviewing the client's research findings. We created 2 personas for femtasy's users and defined a high-level customer journey for the application. To finish the session with tangible outputs for the next stages of the project, we conducted a Design Studio. We focused on the most problematic areas from the user's perspective - steps in the journey which could be difficult mostly on an emotional level.

During the second workshop, EL Passion team worked on a detailed customer journey, where all the steps were listed, along with decision trees and prioritisation for future steps. Within a couple of productive hours, we have built the initial product backlog for 3 versions of the application, trying to prioritise the features to provide maximum value for the users.

Both workshops allowed us to leverage the client's knowledge and our expertise to kick-start the project with a solid foundation and a sharp focus in mind. It helped us cut the time spent on establishing the details of the cooperation, user journey and let us start working on first screens straightaway.

32000+ orgasms achieved. Over 140 stories and growing 5 every week.

Check out more details on our website: https://www.elpassion.com/projects/femtasy

Benefit Systems Image

Benefit Systems

UX Audit, UI Redesign, recommendations.

 

Benefit Systems offers a benefits program with many sports facilities for employees. Benefit Systems approached EL Passion and requested a sports facility research tool audit, recommendations from our team and enhancement of their existing solution.

Our UX &

UI experts conducted a UX audit and redesigned the search tool in order to ensure it is a useful and intuitive product that users will love.

During the kick-off, we met with the client's team responsible for the search tool creation and received insight into the way the tool should work. Next, we proceeded with the analysis of the current solution in order to draft the scenarios for user testing.

We conducted 5 tests of the proposed solution with active Multisport users to identify the main areas for improvement. Based on the results of these tests our team provided Benefit Systems with recommendations and possible solutions. EL Passion designers prepared the clickable prototype presented to the client. After consultations and introducing some changes, our UX & UI team started working on the Visual Design phase of the project.

As a result of the efficient work of our experts, the client received a detailed audit of their initial version of the search tool as well as recommendations and ready-to-implement solutions to streamline the product. EL Passion Team provided Benefit Systems with the enhanced user experience of their search tool and a beautiful user interface.

Docplanner Mobile App Image

Docplanner Mobile App

Design | Android | iOS

They go by many names: Docplanner, Znamy Lekar, Doktor Takvimi, Znany Lekarz. When they all come together, they form DocPlanner: the foremost online healthcare platform which enables patients to find local physicians and book appointments online.

Docplanner is an app available in

25 countries in multiple language versions. But it is not only the language that differs. Depending on the region, Docplanner apps offer different sets of features.

Our goal was to deliver the iOS and Android apps together with the Docplanner mobile team within a really tight timeframe.

To deal with numerous combinations of language settings and features, we built one code base that is configured depending on the country's requirements and so multiple compatible app are constantly monitored by CI (continuous integration) servers.

As fast delivery was crucial for the client, the collaboration process needed to be quick and smooth. Our mobile development team kept in constant contact with the Product Owner (Head of Mobile Development at Docplanner). Thanks to an effective decision process, we delivered high-quality mobile apps in no time.

The Mobility House Web App Image

The Mobility House Web App

The Mobility House is a leading service provider for charging solutions and installation services in Europe.

The team’s biggest challenge was to organize the complex ordering process and turn it into a well-structured system. The methodologies we use on a daily basis (UX, Agile, Lean and XP) were

a game-changer in allowing us to fulfil these complex requirements. By combining several of these methodologies, we created a custom system that visualises the whole process and, at the same time, allows to set up and configure from scratch.

‘We were able to deliver our three project releases without a single day of delay. The company's name says it all. We could see, feel and enjoy the passion of this team contributing to our success story.’ - says Andreas Lahr, Head of IT at The Mobility House.

Millward Brown Web App Image

Millward Brown Web App

Millward Brown is a global market research corporation focused on advertising effectiveness, strategic communication, media and brand equity research. Millward Brown provides constant monitoring of the popularity of different parties and presidential candidates. They are routinely quoted in the nationwide news and newspapers.

Two or three months before an election it is Millward Brown that everybody talks about.

The company's default technological stack was .NET and PHP for smaller projects. After consulting with us, the customer agreed to try out Ruby on Rails. In fact, they performed a small experiment - executing the same sprint backlog with 3 different technologies: .NET, PHP and Ruby.

Not only was the Ruby sprint the sole winner when it comes to delivering all planned scope, but it was also the one to deliver extra scope!!

WP Player Image

WP Player

WP Player is a highly configurable video component.

Wirtualna Polska is one of the largest Central European web portals and one of the leaders in offering new services on the market. When WP got a licence from the National Broadcasting it clearly defined its commitment to video production. The lifestyle of their users requires the

materials to be accessible from any mobile device, putting the stability and availability in the first place. The project with which EL Passion was involved in is probably the biggest mobile project of this type in Poland, as well as in Central Europe.

The biggest challenge was to build a highly configurable component capable of working in various conditions, with different types of screens and devices, showing ads with multiple ad networks.

The team utilised the best practices to the maximum. We covered the code with extensive test suite (almost 100% code coverage) and built a demo app for user testing. Our Android team prepared very minimalistic documentation, as tests and example app served as a great reference themselves. Now the component is being used in a wide range of the WP Group applications, resulting in millions of install working seamlessly without one crash since day 1.

Tellius Image

Tellius

Tellius is a B2B Big Data analytics platform enabling businesses to unveil a wide range of insights across multiple data sources.

The company approached EL Passion with a need to refresh its visual identity in full scope of UX/UI Design work to better showcase the company's vision. We were also responsible for the full

web development of the Tellius' website to show off the platform's core functionalities. The main challenge of our cooperation was to make Tellius a bulletproof selling tool.

We kicked-off by creating a general communication concept, backed up with mood boards and coloraturas schemes along with the new company logo. All to make up a good foundation for the Tellius' refreshed brand identity.

As the next step, we prepared the website's key visual corresponding to the Tellius' main feature focus. This enabled us to create the full information architecture for the website and its final visual layer.

Our Front-end developers turned the mockups into a fully-functional website. The application of HTML and CSS enabled us to create easy-to-use templates that the client can conveniently update and rearrange.

Cobo Wallet Image

Cobo Wallet


Cobo Wallet is the feature-rich and one of the most secure POS wallets, offering first-to-market financial products that empower users to accurate interest and dividends from their crypto holdings.

The previous website design was outdated and incoherent with the mobile app and the company's mission to deliver a clear and easy to use

tool for storing and using cryptocurrencies

EL Passion designers created responsive up-to-date website design corresponding with the company's mission and cryptocurrencies market. Getting right to the point, clear design enabled the customer to easily find all the information needed about Cobo Wallet. The unified design was inspired by the mobile app and the main goal to be in line with the company's transparency.

We used responsive design to make sure all the users can access the website and get the needed information. Clear and simple graphics made it easier to navigate through the page and underlined the trust the company wants to establish with customers.

We created a design for a responsive web app for the company to develop. Over 20 subpages were designed to meet the requirements of the client, current trends and to facilitate the company's mission.

Wunderpass Image

Wunderpass

UX, UI (re-design), App & Landing Page Design

Wunderpass is a global loyalty program for travellers. All of Wunderpass's attractions and experience are quality-vetted. Ken Yip, the Founder approached us asking for some additional material for an already existing design, but upon seeing how we work he

decided to redesign the whole concept.

It took the whole process and a lot of work to create an exceptional design. Web design is supposed to provide existing customers with great experience, attract new customers and has to look good on across all screens, no matter the device, resolution or screen density. A landing page created by EL Passion Team was designed to catch the eye of new customers and make them want to try out the product. But the customer's journey does not end there. It is also the flow that a user follows from the first visit, through collecting information, signup process and the very first use, to the exit moment. We've used several methodologies in order to explore all the user's needs. We've detected all the details, such as a signup form, that could have a tremendous impact on user acquisition.

For more details and pixel-perfect design go to: https://www.elpassion.com/projects/wunderpass

Remitsy - web app Image

Remitsy - web app

UX/UI Design | Front-end | Back-end

Remitsy uses Bitcoins to make fast payments to your international suppliers.

Remitsy wanted to quickly start the project with a long list of constraints including security, legal and technical

aspects. Another challenge was to integrate all the legal and security issues into a usable interface. On the other hand, the service did not have a direct competitor, so we had a lot of freedom when it comes to the design.

Each time we face a tight timeframe, we thank ourselves for the hard work and engagement we invest in perfecting our processes on a daily basis. Thanks to them, we were able to smoothly go through the design and development phases. Our approach helped to kickstart and deliver the first working version really fast.

Reviews

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UI/UX Design for SaaS Business

"They oversold the team and the firm, and then seriously under delivered."

Quality: 
0.5
Schedule: 
0.5
Cost: 
0.5
Willing to refer: 
0.5
The Project
 
Confidential
 
2019
Project summary: 

EL Passion was hired to do the UX design for the first iteration of the startup's web application.

The Reviewer
 
1-10 Employees
 
New York, New York
Founder, Saas Platform
 
Verified
The Review
Feedback summary: 

EL Passion was unable to deliver a usable product or rectify the issues that arose during the project. Although they followed the form of design best practices, they didn't respond well to feedback. Their lack of action put the business behind schedule, making for an unpleasant experience.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of the company developing a SaaS application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EL Passion?

We were looking for them to do the UX design for the first iteration of our enterprise web application.

SOLUTION

What was the scope of their involvement?

EL Passion was supposed to deliver the MVP UX design of an enterprise web app, but ultimately they failed to deliver. We expected to receive a design product that we could share with prospective customers, but ultimately had to move to a different firm.  We suffered a serious setback and lost a lot of credibility with prospective customers we’d spent months cultivating due to the issues with El Passion. 

We fully committed to the project from the outset, conducted a full week-long kick-off session with them, and devoted heavy executive resources, but, after a full month of two and a half designers and a PM working on the project, there was no usable output.

What is the team dynamic?

They had a PM, a lead UX designer, along with a mid-tier UX designer, whose competency was drastically overstated. There was also a more graphics-oriented UI designer who was supposed to come in and turn low-fidelity designs into high-fidelity ones.

How did you come to work with EL Passion?

We heavily relied on Clutch to find them. They had five-star reviews, and very visually-appealing case studies of UIs they’d posted on Dribbble.

What is the status of this engagement?

We worked with them in 2019.

RESULTS & FEEDBACK

Describe the impact this engagement has had on your business.

As far as the work goes, it was appallingly low. They oversold the team and the firm, and then seriously under delivered. In terms of delivering initial work, they delivered nothing acceptable. They burned a lot of hours and churned out many iterations, but there was ultimately zero useable work product.   

My partner and I both have deep experience building and launching software products. The team simply wasn’t good, and I don’t think that they were capable of comprehending that they weren’t.  They’re really more graphic designers than UX people.  They post a lot of visually appealing designs on Dribbble, but when it comes to fundamental UX, they don’t have a clue.  Based on our experience, I don’t think they’ve ever worked on complex products before (beyond the standard fare of e-commerce and basic fin-tech).  The result is a pretty serious lack of self-awareness that didn’t fare well when confronted with criticism. 

EL Passion got defensive when we gave them feedback, but the whole reason for working with a firm is that they should have a resolution path, including staffing changes. The project manager should be able to deal with something like this, and, if they can’t, whoever’s running the shop should.  It may also be that they just don’t have the talent.

Working with El Passion was a truly bad experience, and it really had a detrimental impact on our business. We had customers that we’d promised to show the product to, and we had to basically start over. It put us out by 3–4 months behind and broke every timeline and commitment we’d made to potential customers. 

Our engagement with El Passion had a devastating impact on us as a startup. 

How was project management handled?

We had an intensive 1-week kick-off session.  Then, they used Slack, and we had regular design calls. We had rapid-iteration design sprints using various screen-sharing platforms — everything you’d expect, just without a good outcome.

Is there anything that the vendor did well or that you would consider a strength?

EL Passion followed the form of how a design engagement should be approached. They followed many best practices, but I don’t think they fully understood them. At some point, their efforts seemed academic or theoretical.

Their lead designer had some talent, but was probably oversold and ultimately out of his depth on a project like ours.  The lead designer was really undermined by his PM and junior designer and El Passion’s scheduling regime.

In what specific areas can they improve?

El Passion’s ultimate failure was at a management level. Failure of technical team members happens all the time, and we just swap people and find the right fit. But that requires a management team that is client-focused and self-aware, which El Passion certainly is not. The management team, both at the project management and CEO level, fundamentally lacked the self-awareness to recognize that there was a problem.  They were incapable of taking client feedback and doing something with it. 

The other problem is that, in addition to overbilling/hyping the resource they have, they sell their resources out so tightly that there were no options when team members didn’t work out.  El Passion management mentality is that this is the client’s problem: if we didn’t like the team (that we’d given a chance but didn’t deliver), we could wait three months.  They’re trying to have 100% of their staff on projects 100% of the time, but it leaves them zero margin for error while still keeping clients happy.  

What advice do you have for clients with similar needs to yours?

First, realize El Passion is really only focused on El Passion.  It’s a very self-absorbed culture.  If you happen to have a project that is in their sweet spot and they can reflexively churn it out, you might be ok.  Or if you’re a big enterprise customer that is going to spend hundreds of thousands per year with them, they may work with you.  But our experience as a start-up working with them was that if something goes wrong, there’s zero recourse. The management team has zero client focus and did nothing to back us up. That’s a real risk with this team. 

Second, don’t rely on their representations of team quality, or that they have a firm standard of quality.  Test your ACTUAL team members before they start the project. El Passion has real quality and staffing issues, and they try to pass of C-level players as A-levels.  Even though they have strong reviews, every team member needs to be put through design challenges and be made to demonstrate their skill, especially the mid-tier (but actually very junior) ones.

Third, realize that El Passion is a team that only performs well on cookie-cutter projects or low-sophistication, thick wallet clients.  If your project is complex or outside the mold, and you’re looking for quality and value, steer clear of El Passion.  

Fourth, assume that El Passion is WAY overpriced.  If you’re focused on Poland (I’d look outside Poland), there are better shops with better talent for less.  Start by getting out of Warsaw.

Lastly, take caution in relying on Clutch reviews.  El Passion had 31 reviews with an average rating of 4.9 stars equates to a heavily-reviewed firm on Clutch. There aren’t that many firms out there with as many reviews, especially with that high of a rating.  Not enough of the negative experiences make their way into the Clutch reviews.  It really undermines the credibility of the Clutch platform when you don’t get a realistic perspective on how these firms are really performing.

0.5
Overall Score
  • 0.5 Scheduling
    ON TIME / DEADLINES
  • 0.5 Cost
    Value / within estimates
  • 0.5 Quality
    Service & deliverables
  • 0.5 NPS
    Willing to refer

Web & Mobile App Dev & Design for Video Content Platform

"Their team delivers quality work fast."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2020 - Ongoing
Project summary: 

EL Passion provides design and development services to build video content platforms. After designing the web product, they now work to develop it using React. They will then build native iOS and Android apps.

The Reviewer
 
1-10 Employees
 
Andorra
Executive, Video Content Platform
 
Verified
The Review
Feedback summary: 

EL Passion successfully produced a design that satisfied the project vision. The team efficiently delivers results without sacrificing quality. Their accessibility and responsiveness result in seamless collaboration. They effectively communicate, which supports a productive partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an executive of a video platform. We’re shooting and distributing our own content for the French market.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EL Passion?

We needed to design and develop our platforms.

SOLUTION

What was the scope of their involvement?

EL Passion designed our entire web platform. Their team currently works to develop the product using React. They’re building features that allow users to log in, sign up, and buy a program. Their team’s working on a logic that would allow a user to download a PDF for each program after purchase. They’ll also integrate the web product with our CMS, which was built in Java and PHP. They’re also creating a feature that would allow users to view content without an internet connection.

Later, their team will design and develop our iOS and Android apps. All of the platforms will have the same features.

What is the team composition?

We work with two designers, two iOS developers, two Android developers, and two web developers. We also communicate with an account manager.

How did you come to work with EL Passion?

I sought a company that had experience with video platforms and found two companies through a design platform. I looked at their portfolios and spoke to both of them but decided to work with EL Passion based on their previous projects.

How much have you invested with them?

The whole project will cost around €40,000 (approximately $46,000 USD).

What is the status of this engagement?

We initially spoke in January 2020 but started the work in April, which is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They did well on the web design, which was as I expected. I’m happy that I chose EL Passion for this project. Their team delivers quality work fast, and the partnership’s going well.

How did EL Passion perform from a project management standpoint?

We used Figma to collaborate on the design. Their team also uses a custom solution that allows us to check how much time each person spent on a task. They’re accessible via Slack and available for a quick call via Google when needed. Their communication’s great.

What did you find most impressive about them?

I’m really happy with EL Passion. So far, it’s been perfect.

Are there any areas they could improve?

They could improve the availability of their teammates when a project starts. We had to wait for a teammate to begin work on our project. However, it wasn’t their fault. They had other work.

Do you have any advice for potential customers?

It’s important to be as detailed as possible about your project. You should do your homework to understand what is and isn’t possible. I sent them many documents about our vision and ideas for different elements. With a detailed plan, EL Passion will do a great job.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev & Design for Healthcare Platform

"I was impressed with their developers’ open approach to all of our ideas."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Apr. 2020
Project summary: 

EL Passion developed a progressive web app for a healthcare platform that connects cancer patients to doctors. The team built both the front- and backend of the platform and provided UI/UX designs.

The Reviewer
 
1-10 Employees
 
Warsaw, Poland
Andrzej Wrobel
CFO, Mednavi sp. z o.o.
 
Verified
The Review
Feedback summary: 

The engagement helped the client's company enter the market and communicate with their clients. EL Passion effectively collaborates with the internal team, taking their vision into account. The team is hard-working, creative, and professional.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the Financial Director at Mednavi sp. z o. o., the owner of the Mednavi.pl platform, created in November, 2018. The main Mednavi creator is a cancer survivor herself, and she helped us realize the market is lacking a solution that could unite cancer diagnosed patients with institutions and doctors that can help with their particular type of cancer.

To ensure a full scope of information on cancer treatment possibilities, we continually cooperate with doctors, industry specialists and health journalists. The platform mednavi.pl is an innovation from the tech perspective; offering patients clear and easy to read treatment paths, interconnected with treatment descriptions and applicable institutions’ cards.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

EL Passion is with us from the very beginning of our project. Their team helped us transform our raw vision into a fully responsive Progressive Web App. We cooperated with them on all stages of the project: from UX and UI design, through Branding up to the development of the app (both Frontend and Backend), testing and production.

What were your goals for this project?

Our main goal was to deliver a tool that would give cancer patients and their loved ones a source of accurate information on the cancer disease and possible treatment solutions (including specific institutions that offer particular type of treatment).

From the technical perspective, the tool needed to be mobile-first and lightweight, to load all the needed information in real-time, even if the user’s Internet connection is not the best.

SOLUTION

How did you select this vendor?

EL Passion was recommended to us by their former client, who was extremely pleased with the end-results. After a Product Design Workshop with them, we were reassured of their professionalism and that they were the right fit for our product.

Describe the project and the services they provided in detail.

With EL Passion, we were able to create a complete user interface (preceded with a UX design phase), but also our company’s logo with the entire brand system and brand guidelines. We developed a fully responsive Progressive Web Application, because this solution answered all of the project’s goals: it was lightweight, mobile-first and relatively cost-effective.

Custom treatment path diagrams are the core of our web app. The team built a custom diagram creator totally from scratch, so we can adjust every segment from the CMS level, without getting back into code.

What was the team composition?

3 UX/UI Designers, 2 Front-end Developers, 3 Back-end Developers during the project; 1 Back-end developer for Maintenance.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Mednavi is a company at the beginning of business activity. So the realisation of this project was the most important step for us to enter the market, and start communication with our clients.

How was project management arranged and how effective was it?

We’re very happy with the EL Passion’s team professionalism and effectiveness. The Mednavi team is small, so beside sharing our own ideas, we were collectively supervising their efforts and clashing them with our own product vision.

A few times we asked the EL Passion team to redesign some elements, but the changes were applied almost instantly and exactly how we wanted them. The cooperation was very effective.

What did you find most impressive about this company?

I was impressed with their developers’ open approach to all of our ideas. At times, some of them interfered with the already-made code components. But the team, knowing the change is necessary, was always ready to creatively approach the task and deliver astounding results. As the project moved forward, the EL Passion team began to be its core element.

Are there any areas for improvement?

The miscommunication between the Design Team and the Developers team resulted in a couple of issues we needed to address and resolve on the go.

5.0
Overall Score Professionalism, dedication, creativity, agility in internal processes and in communication. This is how I can describe my cooperation with El Passion
  • 4.0 Scheduling
    ON TIME / DEADLINES
    The slight communication issues between the Design & the Developers team resulted in a small delay in our product’s development.
  • 4.5 Cost
    Value / within estimates
    Our undertaken costs were equal to the team’s expertise and dedication put into the project.
  • 4.5 Quality
    Service & deliverables
    The contact was always quick and easy, but most importantly: effective. We were could see the results of design work in real-time, that was invaluable
  • 5.0 NPS
    Willing to refer
    I can strongly recommend EL Passion as a partner for full digital product development.

Native iOS & Android Dev for Indoor Navigation IoT Product

"EL Passion designers and developers are highly-skilled experts in UX/UI design and software development."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June - Dec. 2017
Project summary: 

EL Passion worked in close tandem with the internal team to develop native mobile apps for an indoor navigation system. The app could help users make their way through large commercial buildings.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
COO, Indoor Nav Product
 
Verified
The Review
Feedback summary: 

The final apps featured a complex integration with custom IoT localization devices. Organized and experienced, EL Passion demonstrated expertise in their field. They kept stakeholders informed at all fronts and could answer any question that came their way.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our product focuses on indoor localisation and tracking solutions. Through our products, we help to navigate and analyse traffic in buildings. I am the COO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

We collaborated with EL Passion on our early product which was an indoor navigation system using our localisation technology. We chose them to design and build native apps for iOS and Android and proof of concept of the backend in Ruby on Rails.

What were your goals for this project?

We wanted easy-to-use apps that would engage users and help them navigate in big commercial and public buildings. It was crucial for us that apps worked seamlessly with our custom-developed technology of localisation.

SOLUTION

How did you select this vendor?

EL Passion was recommended to us by another business from our network. After additional research online and their workshop with a scoping session, we decided to pursue the project with this provider.

Describe the project in detail.

The project started with the design discovery phase where we established what are the needs of users and key features of the app. It was very helpful to understand our product better.

After that, the UX designer started wireframing the app. The team presented the idea of the app and how crucial features would work. They based it on the previous study on our users’ needs. Then, they started the UI design phase during which they prepared a clean and simple look for the apps.

During the UX&UI phase, backend developers already started working on integration with our external devices enabling localisation indoors. When the design was finishing up, iOS and Android developers started translating app designs into code for both, iOS and Android. The team worked closely for the whole time and I think it helped to develop the app quickly and without any problems.

After the development phase, they delivered apps for both platforms based on the prepared designs. They also offered us help with launching the apps in respective stores.

What was the team composition?

The team consisted of UX designer, UI designer, 2 Backend developers, 3 Android developers, and 3 iOS developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

EL Passion team was able to deliver native mobile apps with complex integration of our custom localisation devices to enable our users to navigate through buildings.

How effective was the workflow between your team and theirs?

We enjoyed the way EL Passion’s team works. We found it very well-organized and informative. They are great people and experts in their field. We always knew what’s going on in the project and what designers and developers are currently working on.

Every time we had some questions we could quickly jump on the call with them and discuss. It was clear they weren’t doing it for the first time and have experience and the process for projects they do.

What did you find most impressive about this company?

EL Passion designers and developers are highly-skilled experts in UX/UI design and software development. We had a great time working with them. They’re people to go with especially if you’re having a mobile project in mind.

Are there any areas for improvement?

It’s hard to think of any problems we had along the way.

5.0
Overall Score We enjoyed working with them very much, as well as the outcome of our cooperation. They are real partners to us.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They delivered the project on time and tracked progress throughout the whole time
  • 5.0 Cost
    Value / within estimates
    We found their rates to be a good representation of the quality delivered.
  • 5.0 Quality
    Service & deliverables
    We were happy with the apps they delivered, especially with the integration with our custom technology.
  • 5.0 NPS
    Willing to refer
    I would recommend working with EL Passion.

Custom Web & Mobile Dev for On-Demand Truck Repair Platform

"Everyone is very skilled for the task at hand and works hard to see it through."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2020 - Ongoing
Project summary: 

EL Passion initially developed a public-facing website that was optimized for SEO and mobile devices. Currently, they're working on an iOS app that helps match truck drivers with on-demand mechanics.

The Reviewer
 
1-10 Employees
 
Kansas City, Missouri
President, Truckup
 
Verified
The Review
Feedback summary: 

Although the site and app have yet to launch, the site's technical stats are impressive. EL Passion has gone above and beyond expectations, keeping track of their work through effective project management. Most notably, they were able to implement the UI/UX design faithfully without compromise.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We've created an “uber-like” platform that matches truck drivers in need of breakdown maintenance with mobile-mechanics, in real time. I am the founder & CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

Initially el Passion was hired to complete a public facing website for our company. After successfully doing so we continued working with el Passion to develop an iOS app.

What were your goals for this project?

SEO and mobile-first design were very important for us, while not sacrificing UI/UX. The design was very impressive and equally so was the programming. Typically design doesn't translate into technical requirements without some distortion, but this team proved to me on-point!

SOLUTION

How did you select this vendor?

Extensive research was completed, with a strong focus on UI/UX and branding. Several companies were considered and we made contact with 3 separate ones.

El Passion was very responsive and had the resources and staff to scale with us as it was our intent to build a mobile application after completing the website.

Describe the project and the services they provided in detail.

El Passion provided all the resources necessary for a successful project. Project manager, customer support, front-end developers, back-end developers, UI/UX designers, etc.

I contributed as much or as little as needed with the staff at El Passion filling in the details. They can follow specific guidelines while also offering creative solutions for an even better end result.

What was the team composition?

The team was composed of a project manager, UI/UX designer, front-end dev, back-end dev, senior support, etc. El Passion can scale to as little or as large as you need them. Budgets are very accurate and reporting is completed weekly so there are no surprises.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We are still pre-launch, but so far I am very impressed with the technical stats we are hitting with the website. SEO and performance audits are very good at the moment and I'm excited to launch soon. I am very pleased and I would say El Passion has exceeded expectations.

How was project management arranged and how effective was it?

Communication is never lacking with this team. Jira serves as a place for user stories to drive requirements and weekly team meetings on slack and google meet are a great time to review progress and next steps. Every weeks I was notified of budget, timelines, availability of staff, etc.—very thorough and proactive in ensuring there are no surprises.

What did you find most impressive about this company?

Overall, El Passion is a team that is passionate and takes ownership of the project. Everyone is very skilled for the task at hand and works hard to see it through. This has been some of the best communication and one of the most friendly teams I have worked with.

Are there any areas for improvement?

I cannot give enough praise to this company. They have exceeded my expectations time and time again!

5.0
Overall Score +5.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    On-point!
  • 5.0 Cost
    Value / within estimates
    Priced right.
  • 5.0 Quality
    Service & deliverables
    Superb.
  • 5.0 NPS
    Willing to refer
    Without a doubt!

Rebranding & Web Dev for Tech Startup

"The depth of their talent pool, and how well they are organized are impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Dec. 2019
Project summary: 

El Passion developed a new brand identity and website for a tech startup.

The Reviewer
 
11-50 Employees
 
Oslo, Norway
Bedeho Mender
CEO, Tech Startup
 
Verified
The Review
Feedback summary: 

El Passion successfully completed all tasks and launched the website. They had good project management skills and were in communication frequently over video chats and calls. They were receptive to feedback and implemented it accordingly. The collaboration was a success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a tech startup with less than 20 employees working in a distributed team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

EL Passion was hired to develop a new brand identity and website for our company, we did not have in-house designers at the time.

What were your goals for this project?

We wanted to have greater consistency in the way we communicate publicly, and also make it easier for third parties to understand our company and mission.

SOLUTION

How did you select this vendor?

EL Passion was selected based on its impressive public portfolio.

Describe the project in detail.

We had an initial onboarding phase, and then we worked iteratively on the branding and website through weekly deliverables and coordinated through their designated Slack channel.

What was the team composition?

Myself and two designers from El Passion.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was a success, and our new website and branding is live and effective.

How effective was the workflow between your team and theirs?

It was very good, we used video conferencing calls and a shared slack channel to coordinate, and I was able to give feedback directly on visual assets in their inVision.

What did you find most impressive about this company?

The depth of their talent pool, and how well they are organized are impressive.

Are there any areas for improvement?

Not really.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Development for 3D Printing Startup

"We were impressed by their open-minded approach and enthusiasm about the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Oct. 2018
Project summary: 

EL Passion developed a progressive web app game for a 3D printing startup. The team built both the front- and backend of the game, which works on multiple platforms.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Karol Górnowicz
CEO, Skriware
 
Verified
The Review
Feedback summary: 

The app is functional and well-designed, meeting the expectations of the internal team. EL Passion consistently communicates with the client to ensure an effective workflow. The team produces high-quality results through an open and collaborative manner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Skriware is a 3D printing startup focusing on educational technology solutions. The company has developed a fully integrated educational ecosystem consisting of robots, an intuitive and easy-to-use 3D printer, an online 3D model library, a virtual 3D playground, and an e-learning platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

We decided to choose EL Passion for building a PWA app which we were developing in cooperation with Coca-Cola Poland for children to help them learn the basics of coding and robotics in the form of a game.

What were your goals for this project?

To build an easy-to-use and accessible PWA app for children.

SOLUTION

How did you select this vendor?

We were short of frontend developers in our own team and needed to get proficient developers on board very quickly, to meet a tight delivery deadline. Based on a recommendation from our network we decided to work with EL Passion. We really liked their flexibility and ability to get started quickly.

Describe the project and the services they provided in detail.

The project was focused on implementing a game design. EL Passion’s frontend developers quickly created a PWA app that met all of the requirements we provided. The game works on various platforms, is fast and reliable. Also, it is easy for children to play with.

What was the team composition?

The team was composed of one frontend developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After the project finished we received a final product ready for implementation. The app looked just as we imagined it, they did a great job implementing the design. EL Passion was also happy to help us with the launch if we encountered any difficulties.

How was project management arranged and how effective was it?

Communication with EL Passion was very good. They were always there to answer our questions over a call. We were in constant contact through Slack, so they could update us on the progress. Thanks to that we always felt in control of the project.

What did you find most impressive about this company?

We were impressed by their open-minded approach and enthusiasm about the project. They not only delivered frontend implementation of the game but also the best advice based on their expertise and knowledge.

Are there any areas for improvement?

It was a short project, so it's hard to think of any major issues. They did a great job.

5.0
Overall Score We are very satisfied with the final outcome of our cooperation. We had a great time working with EL Passion!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met our short delivery deadline, and finished the project in the estimated time frame.
  • 5.0 Cost
    Value / within estimates
    The price was definitely worth the quality of the code and their attention to detail.
  • 5.0 Quality
    Service & deliverables
    The code they delivered was reliable and prepared for effortless take-over of our internal team.
  • 5.0 NPS
    Willing to refer
    We are happy to recommend the EL Passion team.

Mobile App Dev for Fitness Management Startup

"The collaboration was great, and it was a pleasure to work with these experts."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Mar. 2019
Project summary: 

EL Passion developed a mobile app for a fitness management startup. Since it would allow users to sign up for gym classes through different studios, the team worked to make the app scalable and customizable.

The Reviewer
 
1-10 Employees
 
Lublin, Poland
CEO, Fitness Management Startup
 
Verified
The Review
Feedback summary: 

EL Passion successfully delivered an app that's endowed with numerous sophisticated features. They also effectively adhered to the restrictions set by the EU grant that funded the project. The "clean" code of the app is easily customizable by third parties. Their team was a pleasure to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The company is a startup that offers a platform for gym chain management. It helps gym owners to manage payments, memberships, sales, marketing and fitness class bookings. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

We chose EL Passion to build our mobile apps (iOS and Android) for members of the gyms.

What were your goals for this project?

The goal of the app was to engage users and encourage them to use the services of the gym more often through easy access to in-app fitness class offers and marketing activations such as promos.

SOLUTION

How did you select this vendor?

We researched Polish custom software development companies and sent out the RFP to chosen agencies. EL Passion’s offer was the most favourable one so we chose them. Also, we knew them from the recommendations of their previous clients from our network.

Describe the project in detail.

The project started with an UX phase where EL Passion’s designers analysed the requirements of our EU grant to match the features of the app with them. The design team then prepared wireframes and visual designs (UI).

Meanwhile, the iOS and Android developers started working on implementing the features by closely cooperating with the design and the backend teams. A particularly challenging aspect was to find an easy solution to logging in with credentials from databases of different gym chains. It required the work of both, design and development teams, to figure out the best solution.

Together with the main app EL Passion delivered a white-label version which allowed the app to be adjusted to the brand requirements of different gym chains. EL Passion prepared and supported us for the app’s launch. The team was committed to working together to meet our strict delivery and launch deadline.

What was the team composition?

We were working with several developers and designers from the company. First, we started the work with UX and UI designers. After the design phase, 3 iOS developers, 3 Android developers and 2 Backend developers worked on building the apps for two platforms.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The team was able to deliver a very complex app with various features that met our expectations as well as comply with the regulations imposed by the EU grant, which was partly funding our project.

It was one of the key requirements, and thanks to meeting the regulations we were able to obtain the funding we expected. The developed app was written in a way that it was easy for our in-house development team to take over the maintenance and adding new features after we finished the cooperation.

It was also very well prepared for launching white-label apps based on the same code built by EL Passion.

How effective was the workflow between your team and theirs?

During the kick-off, EL Passion’s team was very helpful in understanding how the work on the project will look like. They asked how we’re used to work and based on that prepared a solution to suit us. They explained all the processes that later on streamlined the work.

During the design and development process communication was smooth. iOS, Android and Backend developers from EL Passion were in constant communication with our team to ensure the best quality of the delivered project. They were always there to help us and understand the process.

What did you find most impressive about this company?

We were impressed with the quality of code and ease in working with it later on after the launch when our in-house team took over the maintenance and development of new features. They were very helpful and focused on the success of our product and meeting the requirements. The communication and flow of information were good so I always felt that I knew what’s going on with the project.

Are there any areas for improvement?

The collaboration was great, and it was a pleasure to work with these experts

5.0
Overall Score EL Passion delivered a great product on time and met all our expectations
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all the deadlines and delivered the app on time required by the EU grant application for this project.
  • 4.5 Cost
    Value / within estimates
    The cost of the project was fair as they delivered good quality code and met all our expectations.
  • 5.0 Quality
    Service & deliverables
    The code delivered was of very good quality and easy to work with later on.
  • 5.0 NPS
    Willing to refer
    I would highly recommend the EL Passion team to my network.

MVP Design & Development for E-Commerce Platform

“We were pretty good at coming together to find the best path forward.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

El Passion offered strategy suggestions, UI/UX design, and development services to an e-commerce company. Creating the MVP, they used Ruby on Heroku as well as Ember to execute.

The Reviewer
 
2-9 Employees
 
Detroit, Michigan
Co-Founder, Ecommerce Platform
 
Verified
The Review
Feedback summary: 

With a robust design process and years of industry experience, the team provided scalable, navigable solutions to their partner. They prioritized transparency in communication and took responsibility for their work. Their team impressed with the personalized attention they gave the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re in the process of developing an e-commerce platform. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with El Passion?

We were developing our MVP with them. It was important for us to have a team that could develop both the product and interface of the solution.

SOLUTION

What was the scope of their involvement?

They had key inputs regarding how to make our business plan most effective. The team provided strategy, UI/UX, and development services for us. For design, we came in with sketches and mockups that showcased we wanted, but they worked with us to make sure those plans matched up with user expectations for us. They have a refined design process.

The project involved a complete platform design, and our MVP was only a partial portion of that. We’re looking to make changes and integrations for far off into the future as well. They helped us determine a roadmap for the future by building the product for scaling. 

Their team used Ruby on Heroku as well as Ember. We were running on Amazon for a while, but we just transitioned to Netlify as we were trying to optimize the page. One of their developers suggested that. 

What is the team composition?

At one point, we had 3–4 working on the project. Due to our agile development style, we’ve had a consistent team lead throughout the project. We were working with the same designer and project lead the entire time.

How did you come to work with El Passion?

We were following them on Dribbble and liked their work. When the opportunity came up, we wanted to collaborate with them on our own project. 

How much have you invested with them?

We’ve spent about $130,000 at this point.

What is the status of this engagement?

We worked with them from February 2018, and our collaboration is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their design process was impressive, and we were happy with the result. It’s both forward-thinking and user-centric. That was a very smooth process, resulting in a beautiful end product. We’ve received tons of positive feedback because people are impressed with the speed and performance of the UI/UX. People are finding our product different and special within our market.

How did El Passion perform from a project management standpoint?

They made sure that they had a strong, consistent sense of project management on their end. Their project lead scoped out tasks and set up sprints. Communication was exceptional because of how transparent we were throughout. Whenever we ran into questions or issues, we would get together and hash things out. We were pretty good at coming together to find the best path forward. 

What did you find most impressive about them?

At this point, we see them as our technology partner. Because we’ve been so satisfied with their work, this is a relationship that we want to keep up. From start to finish, everything was very personalized, and we got to know several of their team members. That helped with team cohesion. It was exciting to see their passion for our product.

There was a strong sense of product ownership on their part, always concerned about the scalability of the final result. They came up with ideas we didn’t have during the development. 

Are there any areas they could improve?

I can’t think of anything. We’re generally happy with our experience.

Do you have any advice for potential customers?

Listen to their feedback and trust their judgment on design. They have experience with many different products, so it’s interesting to hear their insight on what works and what doesn’t.

5.0
Overall Score We’re looking forward to additional work with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We already have recommended them.

AI Development for Fashion Retailer

"They are knowledgeable and efficiently figure out solutions to roadblocks and problems."

Quality: 
4.5
Schedule: 
4.5
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. - Dec. 2019
Project summary: 

EL Passion developed an e-commerce site for a fashion retailer. The team also built an AI-based price and campaign engine, providing both front- and backend development services.

The Reviewer
 
10,000+ Employees
 
Oslo, Norway
Andreas Gallefoss
Product Manager, Varner AS
 
Verified
The Review
Feedback summary: 

The engine has successfully replaced old functionality, enabling campaign tracking and meeting the expectations of the internal team. EL Passion is helpful and responsible, providing suggestions where necessary. The team leverages their experience and expertise to deliver quality results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Varner is one of Northern Europas biggest fashion retailers with more than 1400 stores, mainy in Scandinavia. I work as a Product Manager in Varner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

ElPassion was hired to build a custom made Price and Campaign engine for Varner - to enable Varner to have one common campaign engine across online and offline channels.

What were your goals for this project?

The goal was to create a smart, AI, based price and campaign engine - to enable Varner to track all price changes, dynamically change the price to optimize sales and margins and be able to create campaigns based on stock status. From a customer perspective, we wanted to be able to give the customer better overview and insight in available campaigns and eventually offer individual prices.

SOLUTION

How did you select this vendor?

ElPassion was selected based on previous experience from other projects within Varner`s former partners.

Describe the project and the services they provided in detail.

Varner decided to build a new retail stack, where Price and Campaign, in the first phase should have full ownership of prices and all changes in prices, together with campaigns. This was integrated with the new e-commerce platform that was build at the same time.

The key features with be, prices and all possible campaigns. In addition to this, we built Markdown, an AI controlled price optimization application for end of season sales.

What was the team composition?

The team was, for most of the time that follows:

  • Backend Developers
  • 2 ElPassion Fullstack Developers
  • 1 ElPassion Frontend Developers
  • 1 Elpassion UX designer
  • 1 Varner
RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The Price and Campaign engine replaced old functionallity and cannot demonstrate prowen impact at this point. But it enables us to track campaigns and price changes better and are built in a way that we easily can add features in comparison to old 3 party applications. Markdown has proven to additional upsale of old products, in end of season sale, between 65 and 100 MNOK, and have huge impact on Varners long term margins.

How was project management arranged and how effective was it?

Project Management was my responsibility and everything that was ineffective was based on my lack of experience. The ElPassion team was very helpful and great partners to set up a project managment to secure efficiency.

What did you find most impressive about this company?

I would say the most impressive strengths of the team from ElPassion would be their ownership to the product we built. They are knowledgeable and efficiently figure out solutions to roadblocks and problems.

Are there any areas for improvement?

There could be more flexibility to have more on site workdays, but I did not require this and we maintained good communcation even we worked from different countries.

4.5
Overall Score I would give 5, but there is always room for improvement.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Deadlines were more or less met, reasons when they were not are based on scope changes from Varner and other external roadblocks.
  • 3.5 Cost
    Value / within estimates
    Could always be less expensive from my point of view, but based on knowledge and finished work, I would say that it was more than worth the costs.
  • 4.5 Quality
    Service & deliverables
    The most stable product application from the new Varner stack was Price and Campaign.
  • 5.0 NPS
    Willing to refer
    I would recommend ElPassion to friends and new biusiness partners and would love to work with ElPassion again.
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SILVER VERIFIED
Business Entity
Business Entity Name
EL Passion Next Sp. z o.o.
Status
Acive
Jurisdiction of Formation
Poland
Id
PL5213644497
Date of Formation
Feb 27, 2013
Last updated
Jan 28, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Low Risk
Last updated
Jun 27, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
31
OVERALL REVIEW RATING
4.7
Source
Clutch
LAST UPDATED
July 28, 2020