Custom Software Development

Gold
VERIFIED

At EL Passion we build digital products for startups, established businesses and corporations worldwide, mainly in the United States and Europe: especially Norway and Sweden. We cooperate with fast-moving companies in Healthtech, Fintech and Business services industries.

We are a custom software development house with extensive experience in building MVPs and end-to-end products, developing and designing Ruby on Rails Web Apps or feature-rich iOS/Android Apps.

 

Our expertise:

  • Web and Mobile Development
  • UX & UI Design
  • UX Strategy Workshop

Key Figures:

  • 300+ delivered projects
  • 27 countries of our customers
  • 74 team members

 

Over the 9 years we have mastered our processes and consider them a unique value that will benefit your product. We rely on UX, Agile, Lean and XP methodologies to provide best-in-class products and exceptional customer service, no matter the circumstances.

 
$5,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2011
Show all +
Warsaw, Poland
headquarters

Portfolio

Key clients: 
Rightmove (Real Estate) - UX, UI, iOS, BE; Varner (Ecommerce) - UX, UI, UX Ops; Millward Brown (Productivity) - FE, BE; Wirtualna Polska (Media) - Android; Docplanner(HealthTech) - UX, UI, iOS, Android; femtasy (Leisure) - UX, UI, FE, BE, Design Workshop, Scoping Session; Booksy (E-commerce) - UX, UI, iOS; Tellius(Machine learning)- UX, UI, FE; Polaroid Originals(Art&Photography)- Android; Estimote (Consumer electronics)- UX, UI; Joystream(Media - Branding, Vaultoro - FE, UX,UI
Hyphen Image

Hyphen

Hyphen is an HR tool that analyses relationships between management and employees in the company. It collects feedback from the team and suggests actions that should be taken to keep the company on a good track.

We kicked off with the UX Strategy Workshop. It helped the client and us to understand the context of the user experience and core problems to solve. Based on

the findings we focused on the UX architecture and key features. Our aim was to make the application easy to navigate and provide clear ways to jump between reports and survey lists. Base on our UX findings we designed the interface by leveraging Plant and Sketch's Shared Library features to optimize the design operations. To visualize data in a clear and readable way we used patterns such as bar charts, stacked charts, heatmaps and bubble graphs. Finally, we refreshed the Hyphen branding, including the typography, color palette, iconography and basic components. 

After the new app designed was launched, the client reported positive feedback from both, new and existing customers. Improved UX of the product resulted in higher user engagement and increased sales numbers. 

Varner Image

Varner

Varner Group is one of the largest fashion retailers in Scandinavia that consists of reputable brands such as Dressman, BikBok, Cubus and many others.

We created a tool that boosts efficiency and optimizes sales, both in online and offline stores. Our experts took a dare and replaced old functionalities with AI-based dynamic pricing and campaign that enables Varner to

adjust prices to stock status. With this new Markdown feature, Varner increased its revenues by 4.5M EUR during one seasonal sale alone. It was crucial to keep the tool fast and responsive due to the huge databases of items, while at the same time integrating it with numerous other Varner internal tools.

Our back-end and front-end teams delivered a maintainable solution, ready to implement. We used Nest.js framework, Cloud SQL, Elasticsearch for datastores and React.js on the front-end.

What matters most for us is the client's satisfaction summed up in words:
"The solution will continue to have a huge impact on Varner's long term margins. They are knowledgeable and efficiently figure out solutions to roadblocks and problems."

Vaultoro Image

Vaultoro

Vaultoro is a platform to trade between crypto and physical gold. It provides access to professionally vaulted, fully insured gold and informs you of any news about cryptocurrencies

Vaultoro wanted to build a fully-functional platform. EL Passion team started with frontend development, then UX and UI

design of the platform. Aware of the client's requirements we created first stable code, using React.js, Next.js and SCSS.

Then EL Passion designers created website design, visual elements of all key screens of the product, among others dashboard and diagrams, all of it corresponding with the cryptocurrencies market. Clear and simple graphics made it easy to navigate through the page and coherent web and mobile screens layout made it more usable and enjoyable for people. In the end, we implemented CMS to the system. The cooperation went smoothly and within the timeline. 

Mednavi Image

Mednavi

Mednavi is an innovative web platform from the health tech sector. It provides cancer-diagnosed patients with one complex database that includes not only cancer treatment possibilities but also a clear map of clinics specializing in particular types of care. 

EL Passion's cooperation with Mednavi started with a two-days UX Strategy

Workshop during which we identified the project's vision and possible restraints. Thanks to previous research backed up with in-depth user testing we created a convenient product, easily navigable for users. Additionally, we designed the whole new brand identity with typography and a color palette that reflects professionalism and trust. In the next steps, we went from UX Design, via UI Design to the development of the product.

The biggest challenge was waiting for our back-end and front-end teams. They developed an admin panel that generates diagrams with suggested cure paths for patients. In addition, they implemented a payment and invoice system connected with the user's e-mail address.  

Joystream Image

Joystream

Joystream is a blockchain platform operated by its users.

EL Passion's task was to create a full brand identity reflecting the brand's joyful spirit, feeling of community and freedom.

At the very beginning, the client came to us for a test-run. We conducted a design workshop that helped us to get a better understanding of the

platform, its assets and tech challenges. This showed us that the product so unique requires a fully individual approach. We created a powerful branding from scratch, combining symbols of the ancient culture with modern technologies. In the next steps, we sketched  an unusual logo, illusrations, and iconography using mosaic and geometrical patterns. Creating a branding palette we applied three primary colors: white, blue and black that indicate key values of the company.

Not only have we designed a full brand identity but we also had a chance to incorporate it into a new & refreshed Landing Page for the platform.

To ensure smooth front-end delivery, a front-end developer was consulting the project already during the UX/UI design phase. When the design assignment was finished, he started working on the project full-time. On the front-end, we used static site generator Gatsby and hosted the website on Netlify. To meet all Joystream's requirements regarding UI we utilized Storybook for creating component library and Enzyme for snapshot testing. 

The whole team delivered a fully-functional and modern website for Joystream. The product got positive feedback both from the business owners and final users.

femtasy Image

femtasy

The client was a German startup on a mission to revolutionise audio content market targeted at women in the DACH countries. They wanted to develop a progressive web app with a subscription-based audio streaming service with erotic stories.

In order to recognise the needs of femtasy, we proposed them a session of two workshops: Design

Workshop and Scoping Session.

The first workshop was focused on analysing the target audience through empathy maps and reviewing the client's research findings. We created 2 personas for femtasy's users and defined a high-level customer journey for the application. To finish the session with tangible outputs for the next stages of the project, we conducted a Design Studio. We focused on the most problematic areas from the user's perspective - steps in the journey which could be difficult mostly on an emotional level.

During the second workshop, EL Passion team worked on a detailed customer journey, where all the steps were listed, along with decision trees and prioritisation for future steps. Within a couple of productive hours, we have built the initial product backlog for 3 versions of the application, trying to prioritise the features to provide maximum value for the users.

Both workshops allowed us to leverage the client's knowledge and our expertise to kick-start the project with a solid foundation and a sharp focus in mind. It helped us cut the time spent on establishing the details of the cooperation, user journey and let us start working on first screens straightaway.

32000+ orgasms achieved. Over 140 stories and growing 5 every week.

Check out more details on our website: https://www.elpassion.com/projects/femtasy

Benefit Systems Image

Benefit Systems

UX Audit, UI Redesign, recommendations.

 

Benefit Systems offers a benefits program with many sports facilities for employees. Benefit Systems approached EL Passion and requested a sports facility research tool audit, recommendations from our team and enhancement of their existing solution.

Our UX &

UI experts conducted a UX audit and redesigned the search tool in order to ensure it is a useful and intuitive product that users will love.

During the kick-off, we met with the client's team responsible for the search tool creation and received insight into the way the tool should work. Next, we proceeded with the analysis of the current solution in order to draft the scenarios for user testing.

We conducted 5 tests of the proposed solution with active Multisport users to identify the main areas for improvement. Based on the results of these tests our team provided Benefit Systems with recommendations and possible solutions. EL Passion designers prepared the clickable prototype presented to the client. After consultations and introducing some changes, our UX & UI team started working on the Visual Design phase of the project.

As a result of the efficient work of our experts, the client received a detailed audit of their initial version of the search tool as well as recommendations and ready-to-implement solutions to streamline the product. EL Passion Team provided Benefit Systems with the enhanced user experience of their search tool and a beautiful user interface.

Docplanner Mobile App Image

Docplanner Mobile App

Design | Android | iOS

They go by many names: Docplanner, Znamy Lekar, Doktor Takvimi, Znany Lekarz. When they all come together, they form DocPlanner: the foremost online healthcare platform which enables patients to find local physicians and book appointments online.

Docplanner is an app available in

25 countries in multiple language versions. But it is not only the language that differs. Depending on the region, Docplanner apps offer different sets of features.

Our goal was to deliver the iOS and Android apps together with the Docplanner mobile team within a really tight timeframe.

To deal with numerous combinations of language settings and features, we built one code base that is configured depending on the country's requirements and so multiple compatible app are constantly monitored by CI (continuous integration) servers.

As fast delivery was crucial for the client, the collaboration process needed to be quick and smooth. Our mobile development team kept in constant contact with the Product Owner (Head of Mobile Development at Docplanner). Thanks to an effective decision process, we delivered high-quality mobile apps in no time.

The Mobility House Web App Image

The Mobility House Web App

The Mobility House is a leading service provider for charging solutions and installation services in Europe.

The team’s biggest challenge was to organize the complex ordering process and turn it into a well-structured system. The methodologies we use on a daily basis (UX, Agile, Lean and XP) were

a game-changer in allowing us to fulfil these complex requirements. By combining several of these methodologies, we created a custom system that visualises the whole process and, at the same time, allows to set up and configure from scratch.

‘We were able to deliver our three project releases without a single day of delay. The company's name says it all. We could see, feel and enjoy the passion of this team contributing to our success story.’ - says Andreas Lahr, Head of IT at The Mobility House.

Millward Brown Web App Image

Millward Brown Web App

Millward Brown is a global market research corporation focused on advertising effectiveness, strategic communication, media and brand equity research. Millward Brown provides constant monitoring of the popularity of different parties and presidential candidates. They are routinely quoted in the nationwide news and newspapers.

Two or three months before an election it is Millward Brown that everybody talks about.

The company's default technological stack was .NET and PHP for smaller projects. After consulting with us, the customer agreed to try out Ruby on Rails. In fact, they performed a small experiment - executing the same sprint backlog with 3 different technologies: .NET, PHP and Ruby.

Not only was the Ruby sprint the sole winner when it comes to delivering all planned scope, but it was also the one to deliver extra scope!!

WP Player Image

WP Player

WP Player is a highly configurable video component.

Wirtualna Polska is one of the largest Central European web portals and one of the leaders in offering new services on the market. When WP got a licence from the National Broadcasting it clearly defined its commitment to video production. The lifestyle of their users requires the

materials to be accessible from any mobile device, putting the stability and availability in the first place. The project with which EL Passion was involved in is probably the biggest mobile project of this type in Poland, as well as in Central Europe.

The biggest challenge was to build a highly configurable component capable of working in various conditions, with different types of screens and devices, showing ads with multiple ad networks.

The team utilised the best practices to the maximum. We covered the code with extensive test suite (almost 100% code coverage) and built a demo app for user testing. Our Android team prepared very minimalistic documentation, as tests and example app served as a great reference themselves. Now the component is being used in a wide range of the WP Group applications, resulting in millions of install working seamlessly without one crash since day 1.

Tellius Image

Tellius

Tellius is a B2B Big Data analytics platform enabling businesses to unveil a wide range of insights across multiple data sources.

The company approached EL Passion with a need to refresh its visual identity in full scope of UX/UI Design work to better showcase the company's vision. We were also responsible for the full

web development of the Tellius' website to show off the platform's core functionalities. The main challenge of our cooperation was to make Tellius a bulletproof selling tool.

We kicked-off by creating a general communication concept, backed up with mood boards and coloraturas schemes along with the new company logo. All to make up a good foundation for the Tellius' refreshed brand identity.

As the next step, we prepared the website's key visual corresponding to the Tellius' main feature focus. This enabled us to create the full information architecture for the website and its final visual layer.

Our Front-end developers turned the mockups into a fully-functional website. The application of HTML and CSS enabled us to create easy-to-use templates that the client can conveniently update and rearrange.

Cobo Wallet Image

Cobo Wallet


Cobo Wallet is the feature-rich and one of the most secure POS wallets, offering first-to-market financial products that empower users to accurate interest and dividends from their crypto holdings.

The previous website design was outdated and incoherent with the mobile app and the company's mission to deliver a clear and easy to use

tool for storing and using cryptocurrencies

EL Passion designers created responsive up-to-date website design corresponding with the company's mission and cryptocurrencies market. Getting right to the point, clear design enabled the customer to easily find all the information needed about Cobo Wallet. The unified design was inspired by the mobile app and the main goal to be in line with the company's transparency.

We used responsive design to make sure all the users can access the website and get the needed information. Clear and simple graphics made it easier to navigate through the page and underlined the trust the company wants to establish with customers.

We created a design for a responsive web app for the company to develop. Over 20 subpages were designed to meet the requirements of the client, current trends and to facilitate the company's mission.

Wunderpass Image

Wunderpass

UX, UI (re-design), App & Landing Page Design

Wunderpass is a global loyalty program for travellers. All of Wunderpass's attractions and experience are quality-vetted. Ken Yip, the Founder approached us asking for some additional material for an already existing design, but upon seeing how we work he

decided to redesign the whole concept.

It took the whole process and a lot of work to create an exceptional design. Web design is supposed to provide existing customers with great experience, attract new customers and has to look good on across all screens, no matter the device, resolution or screen density. A landing page created by EL Passion Team was designed to catch the eye of new customers and make them want to try out the product. But the customer's journey does not end there. It is also the flow that a user follows from the first visit, through collecting information, signup process and the very first use, to the exit moment. We've used several methodologies in order to explore all the user's needs. We've detected all the details, such as a signup form, that could have a tremendous impact on user acquisition.

For more details and pixel-perfect design go to: https://www.elpassion.com/projects/wunderpass

Remitsy - web app Image

Remitsy - web app

UX/UI Design | Front-end | Back-end

Remitsy uses Bitcoins to make fast payments to your international suppliers.

Remitsy wanted to quickly start the project with a long list of constraints including security, legal and technical

aspects. Another challenge was to integrate all the legal and security issues into a usable interface. On the other hand, the service did not have a direct competitor, so we had a lot of freedom when it comes to the design.

Each time we face a tight timeframe, we thank ourselves for the hard work and engagement we invest in perfecting our processes on a daily basis. Thanks to them, we were able to smoothly go through the design and development phases. Our approach helped to kickstart and deliver the first working version really fast.

Reviews

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Rebranding & Web Dev for Tech Startup

"The depth of their talent pool, and how well they are organized are impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2019 - Dec. 2019
Project summary: 

El Passion developed a new brand identity and website for a tech startup.

The Reviewer
 
11-50 Employees
 
Oslo, Norway
Bedeho Mender
CEO, Tech Startup
 
Verified
The Review
Feedback summary: 

El Passion successfully completed all tasks and launched the website. They had good project management skills and were in communication frequently over video chats and calls. They were receptive to feedback and implemented it accordingly. The collaboration was a success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a tech startup with less than 20 employees working in a distributed team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

EL Passion was hired to develop a new brand identity and website for our company, we did not have in-house designers at the time.

What were your goals for this project?

We wanted to have greater consistency in the way we communicate publicly, and also make it easier for third parties to understand our company and mission.

SOLUTION

How did you select this vendor?

EL Passion was selected based on its impressive public portfolio.

Describe the project in detail.

We had an initial onboarding phase, and then we worked iteratively on the branding and website through weekly deliverables and coordinated through their designated Slack channel.

What was the team composition?

Myself and two designers from El Passion.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was a success, and our new website and branding is live and effective.

How effective was the workflow between your team and theirs?

It was very good, we used video conferencing calls and a shared slack channel to coordinate, and I was able to give feedback directly on visual assets in their inVision.

What did you find most impressive about this company?

The depth of their talent pool, and how well they are organized are impressive.

Are there any areas for improvement?

Not really.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Development for 3D Printing Startup

"We were impressed by their open-minded approach and enthusiasm about the project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. - Oct. 2018
Project summary: 

EL Passion developed a progressive web app game for a 3D printing startup. The team built both the front- and backend of the game, which works on multiple platforms.

The Reviewer
 
11-50 Employees
 
Warsaw, Poland
Karol Górnowicz
CEO, Skriware
 
Verified
The Review
Feedback summary: 

The app is functional and well-designed, meeting the expectations of the internal team. EL Passion consistently communicates with the client to ensure an effective workflow. The team produces high-quality results through an open and collaborative manner.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Skriware is a 3D printing startup focusing on educational technology solutions. The company has developed a fully integrated educational ecosystem consisting of robots, an intuitive and easy-to-use 3D printer, an online 3D model library, a virtual 3D playground, and an e-learning platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

We decided to choose EL Passion for building a PWA app which we were developing in cooperation with Coca-Cola Poland for children to help them learn the basics of coding and robotics in the form of a game.

What were your goals for this project?

To build an easy-to-use and accessible PWA app for children.

SOLUTION

How did you select this vendor?

We were short of frontend developers in our own team and needed to get proficient developers on board very quickly, to meet a tight delivery deadline. Based on a recommendation from our network we decided to work with EL Passion. We really liked their flexibility and ability to get started quickly.

Describe the project and the services they provided in detail.

The project was focused on implementing a game design. EL Passion’s frontend developers quickly created a PWA app that met all of the requirements we provided. The game works on various platforms, is fast and reliable. Also, it is easy for children to play with.

What was the team composition?

The team was composed of one frontend developer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After the project finished we received a final product ready for implementation. The app looked just as we imagined it, they did a great job implementing the design. EL Passion was also happy to help us with the launch if we encountered any difficulties.

How was project management arranged and how effective was it?

Communication with EL Passion was very good. They were always there to answer our questions over a call. We were in constant contact through Slack, so they could update us on the progress. Thanks to that we always felt in control of the project.

What did you find most impressive about this company?

We were impressed by their open-minded approach and enthusiasm about the project. They not only delivered frontend implementation of the game but also the best advice based on their expertise and knowledge.

Are there any areas for improvement?

It was a short project, so it's hard to think of any major issues. They did a great job.

5.0
Overall Score We are very satisfied with the final outcome of our cooperation. We had a great time working with EL Passion!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met our short delivery deadline, and finished the project in the estimated time frame.
  • 5.0 Cost
    Value / within estimates
    The price was definitely worth the quality of the code and their attention to detail.
  • 5.0 Quality
    Service & deliverables
    The code they delivered was reliable and prepared for effortless take-over of our internal team.
  • 5.0 NPS
    Willing to refer
    We are happy to recommend the EL Passion team.

Mobile App Dev for Fitness Management Startup

"The collaboration was great, and it was a pleasure to work with these experts."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Mar. 2019
Project summary: 

EL Passion developed a mobile app for a fitness management startup. Since it would allow users to sign up for gym classes through different studios, the team worked to make the app scalable and customizable.

The Reviewer
 
1-10 Employees
 
Lublin, Poland
CEO, Fitness Management Startup
 
Verified
The Review
Feedback summary: 

EL Passion successfully delivered an app that's endowed with numerous sophisticated features. They also effectively adhered to the restrictions set by the EU grant that funded the project. The "clean" code of the app is easily customizable by third parties. Their team was a pleasure to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

The company is a startup that offers a platform for gym chain management. It helps gym owners to manage payments, memberships, sales, marketing and fitness class bookings. I am the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

We chose EL Passion to build our mobile apps (iOS and Android) for members of the gyms.

What were your goals for this project?

The goal of the app was to engage users and encourage them to use the services of the gym more often through easy access to in-app fitness class offers and marketing activations such as promos.

SOLUTION

How did you select this vendor?

We researched Polish custom software development companies and sent out the RFP to chosen agencies. EL Passion’s offer was the most favourable one so we chose them. Also, we knew them from the recommendations of their previous clients from our network.

Describe the project in detail.

The project started with an UX phase where EL Passion’s designers analysed the requirements of our EU grant to match the features of the app with them. The design team then prepared wireframes and visual designs (UI).

Meanwhile, the iOS and Android developers started working on implementing the features by closely cooperating with the design and the backend teams. A particularly challenging aspect was to find an easy solution to logging in with credentials from databases of different gym chains. It required the work of both, design and development teams, to figure out the best solution.

Together with the main app EL Passion delivered a white-label version which allowed the app to be adjusted to the brand requirements of different gym chains. EL Passion prepared and supported us for the app’s launch. The team was committed to working together to meet our strict delivery and launch deadline.

What was the team composition?

We were working with several developers and designers from the company. First, we started the work with UX and UI designers. After the design phase, 3 iOS developers, 3 Android developers and 2 Backend developers worked on building the apps for two platforms.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The team was able to deliver a very complex app with various features that met our expectations as well as comply with the regulations imposed by the EU grant, which was partly funding our project.

It was one of the key requirements, and thanks to meeting the regulations we were able to obtain the funding we expected. The developed app was written in a way that it was easy for our in-house development team to take over the maintenance and adding new features after we finished the cooperation.

It was also very well prepared for launching white-label apps based on the same code built by EL Passion.

How effective was the workflow between your team and theirs?

During the kick-off, EL Passion’s team was very helpful in understanding how the work on the project will look like. They asked how we’re used to work and based on that prepared a solution to suit us. They explained all the processes that later on streamlined the work.

During the design and development process communication was smooth. iOS, Android and Backend developers from EL Passion were in constant communication with our team to ensure the best quality of the delivered project. They were always there to help us and understand the process.

What did you find most impressive about this company?

We were impressed with the quality of code and ease in working with it later on after the launch when our in-house team took over the maintenance and development of new features. They were very helpful and focused on the success of our product and meeting the requirements. The communication and flow of information were good so I always felt that I knew what’s going on with the project.

Are there any areas for improvement?

The collaboration was great, and it was a pleasure to work with these experts

5.0
Overall Score EL Passion delivered a great product on time and met all our expectations
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all the deadlines and delivered the app on time required by the EU grant application for this project.
  • 4.5 Cost
    Value / within estimates
    The cost of the project was fair as they delivered good quality code and met all our expectations.
  • 5.0 Quality
    Service & deliverables
    The code delivered was of very good quality and easy to work with later on.
  • 5.0 NPS
    Willing to refer
    I would highly recommend the EL Passion team to my network.

MVP Design & Development for E-Commerce Platform

“We were pretty good at coming together to find the best path forward.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

El Passion offered strategy suggestions, UI/UX design, and development services to an e-commerce company. Creating the MVP, they used Ruby on Heroku as well as Ember to execute.

The Reviewer
 
2-9 Employees
 
Detroit, Michigan
Co-Founder, Ecommerce Platform
 
Verified
The Review
Feedback summary: 

With a robust design process and years of industry experience, the team provided scalable, navigable solutions to their partner. They prioritized transparency in communication and took responsibility for their work. Their team impressed with the personalized attention they gave the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re in the process of developing an e-commerce platform. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with El Passion?

We were developing our MVP with them. It was important for us to have a team that could develop both the product and interface of the solution.

SOLUTION

What was the scope of their involvement?

They had key inputs regarding how to make our business plan most effective. The team provided strategy, UI/UX, and development services for us. For design, we came in with sketches and mockups that showcased we wanted, but they worked with us to make sure those plans matched up with user expectations for us. They have a refined design process.

The project involved a complete platform design, and our MVP was only a partial portion of that. We’re looking to make changes and integrations for far off into the future as well. They helped us determine a roadmap for the future by building the product for scaling. 

Their team used Ruby on Heroku as well as Ember. We were running on Amazon for a while, but we just transitioned to Netlify as we were trying to optimize the page. One of their developers suggested that. 

What is the team composition?

At one point, we had 3–4 working on the project. Due to our agile development style, we’ve had a consistent team lead throughout the project. We were working with the same designer and project lead the entire time.

How did you come to work with El Passion?

We were following them on Dribbble and liked their work. When the opportunity came up, we wanted to collaborate with them on our own project. 

How much have you invested with them?

We’ve spent about $130,000 at this point.

What is the status of this engagement?

We worked with them from February 2018, and our collaboration is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their design process was impressive, and we were happy with the result. It’s both forward-thinking and user-centric. That was a very smooth process, resulting in a beautiful end product. We’ve received tons of positive feedback because people are impressed with the speed and performance of the UI/UX. People are finding our product different and special within our market.

How did El Passion perform from a project management standpoint?

They made sure that they had a strong, consistent sense of project management on their end. Their project lead scoped out tasks and set up sprints. Communication was exceptional because of how transparent we were throughout. Whenever we ran into questions or issues, we would get together and hash things out. We were pretty good at coming together to find the best path forward. 

What did you find most impressive about them?

At this point, we see them as our technology partner. Because we’ve been so satisfied with their work, this is a relationship that we want to keep up. From start to finish, everything was very personalized, and we got to know several of their team members. That helped with team cohesion. It was exciting to see their passion for our product.

There was a strong sense of product ownership on their part, always concerned about the scalability of the final result. They came up with ideas we didn’t have during the development. 

Are there any areas they could improve?

I can’t think of anything. We’re generally happy with our experience.

Do you have any advice for potential customers?

Listen to their feedback and trust their judgment on design. They have experience with many different products, so it’s interesting to hear their insight on what works and what doesn’t.

5.0
Overall Score We’re looking forward to additional work with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    We already have recommended them.

AI Development for Fashion Retailer

"They are knowledgeable and efficiently figure out solutions to roadblocks and problems."

Quality: 
4.5
Schedule: 
4.5
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. - Dec. 2019
Project summary: 

EL Passion developed an e-commerce site for a fashion retailer. The team also built an AI-based price and campaign engine, providing both front- and backend development services.

The Reviewer
 
10,000+ Employees
 
Oslo, Norway
Andreas Gallefoss
Product Manager, Varner AS
 
Verified
The Review
Feedback summary: 

The engine has successfully replaced old functionality, enabling campaign tracking and meeting the expectations of the internal team. EL Passion is helpful and responsible, providing suggestions where necessary. The team leverages their experience and expertise to deliver quality results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Varner is one of Northern Europas biggest fashion retailers with more than 1400 stores, mainy in Scandinavia. I work as a Product Manager in Varner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

ElPassion was hired to build a custom made Price and Campaign engine for Varner - to enable Varner to have one common campaign engine across online and offline channels.

What were your goals for this project?

The goal was to create a smart, AI, based price and campaign engine - to enable Varner to track all price changes, dynamically change the price to optimize sales and margins and be able to create campaigns based on stock status. From a customer perspective, we wanted to be able to give the customer better overview and insight in available campaigns and eventually offer individual prices.

SOLUTION

How did you select this vendor?

ElPassion was selected based on previous experience from other projects within Varner`s former partners.

Describe the project and the services they provided in detail.

Varner decided to build a new retail stack, where Price and Campaign, in the first phase should have full ownership of prices and all changes in prices, together with campaigns. This was integrated with the new e-commerce platform that was build at the same time.

The key features with be, prices and all possible campaigns. In addition to this, we built Markdown, an AI controlled price optimization application for end of season sales.

What was the team composition?

The team was, for most of the time that follows:

  • Backend Developers
  • 2 ElPassion Fullstack Developers
  • 1 ElPassion Frontend Developers
  • 1 Elpassion UX designer
  • 1 Varner
RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The Price and Campaign engine replaced old functionallity and cannot demonstrate prowen impact at this point. But it enables us to track campaigns and price changes better and are built in a way that we easily can add features in comparison to old 3 party applications. Markdown has proven to additional upsale of old products, in end of season sale, between 65 and 100 MNOK, and have huge impact on Varners long term margins.

How was project management arranged and how effective was it?

Project Management was my responsibility and everything that was ineffective was based on my lack of experience. The ElPassion team was very helpful and great partners to set up a project managment to secure efficiency.

What did you find most impressive about this company?

I would say the most impressive strengths of the team from ElPassion would be their ownership to the product we built. They are knowledgeable and efficiently figure out solutions to roadblocks and problems.

Are there any areas for improvement?

There could be more flexibility to have more on site workdays, but I did not require this and we maintained good communcation even we worked from different countries.

4.5
Overall Score I would give 5, but there is always room for improvement.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Deadlines were more or less met, reasons when they were not are based on scope changes from Varner and other external roadblocks.
  • 3.5 Cost
    Value / within estimates
    Could always be less expensive from my point of view, but based on knowledge and finished work, I would say that it was more than worth the costs.
  • 4.5 Quality
    Service & deliverables
    The most stable product application from the new Varner stack was Price and Campaign.
  • 5.0 NPS
    Willing to refer
    I would recommend ElPassion to friends and new biusiness partners and would love to work with ElPassion again.

App Dev & Maintenance for Financial Trading Platform

“The team’s skill level and ability to communicate have been impressive.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2016 - Ongoing
Project summary: 

EL Passion provides app development services to a trading platform. They’ve upgraded the app for international business trading, changed the UI/UX, enabled partial billing, and adhered to regulations.

The Reviewer
 
1-10 Employees
 
Cologne, Germany
Frauke Kempken
Head of Sales, entrafin GmbH
 
Verified
The Review
Feedback summary: 

EL Passion has played a core role in driving business improvements. The flexible team is accommodating and easy to work with, agreeably switching between big development tasks and maintenance services as needed. They communicate seamlessly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work for entrafin GmbH, a trading platform that does digital trade finance. I’m the head of sales for Cologne, Germany.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EL Passion?

We wanted to upgrade our app. We don’t have our own technical person, so we need to have good people taking care of our app, as all of our business is on it. We need to be able to get quick answers and help when needed, especially with maintenance.

SOLUTION

What was the scope of their involvement?

EL Passion has helped us develop our app for international business trading. They changed our UI/UX and enabled partial billing. Because we are a digital trading platform, we have to go through a lot of steps to adhere to regulations.

What is the team composition?

We have two developers and one account manager.

How did you come to work with EL Passion?

They were recommended to us by another company who had worked with them before. Communication is easygoing, which is why it is a perfect fit.

How much have you invested in them?

We will have spent $30,000–$40,000 this year.

What is the status of this engagement?

We began working with them in 2016, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Adding the partial billing and international trading capabilities was a huge step in improving our business. EL Passion is able to book new options for our development needs quickly, and they are really flexible. If there is a specific developer we want to work with because we worked with them before, it is easier, because they know the project.

How did EL Passion perform from a project management standpoint?

It has been really easy to book and plan sprints. EL Passion has also easily switched between doing huge development tasks and normal maintenance. We can get help quickly. 

Communication is great, but it might be better to meet up in person before doing a big project instead of doing so via Skype. All other communication has been easy and quick, even if we’re in two different countries.

What did you find most impressive about them?

The team’s skill level and ability to communicate have been impressive. Even if we don’t understand the questions, or if they don’t understand what we mean, it is always smooth to talk to them, and they are easy to work with. We never hesitate to call them and ask questions.

Are there any areas they could improve?

It would be good to have some advice when it comes to what is best for the app, but that is a very small thing.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX/UI Design for IT Staffing Firm

"I was blown away by how detail-oriented they were."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. - Oct. 2019
Project summary: 

EL Passion delivered mockups of a FinTech platform for the client of an IT staffing firm. The team collaborated with the client to conduct preliminary user research.

The Reviewer
 
51-200 Employees
 
Warsaw, Poland
COO, Dev & IT Outsourcing Platform
 
Not verified
The Review
Feedback summary: 

Users of the platform praised the high quality of the designs. Knowledgable and professional, EL Passion maintained open lines of communication while adhering to set deadlines. Their dedication, efficiency, and proactiveness set them apart from other providers.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the COO of Gignative, which connects clients with high tech suppliers side. We connect mostly US/ UK clients with Polish market due to one of the best competencies in the world in software development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

One of our clients was interested in creating a new software for financial services from the scratch. The idea was to check first how it can look like so the business side can do the user experience tests first and check the results. We decided to cooperate with El Passion's UX and UI designers.

What were your goals for this project?

We wanted to check the first reaction of users and check what the biggest benefits so it was very important to have a clickable version of designs

SOLUTION

How did you select this vendor?

We have already seen previously the work done by El Passion's designers so we decided to do the project with them this time without even looking for alternatives. We had a chance to talk first to the UX senior designer to understand their ways of working and what do they pay attention to. After the first meeting we already knew how good the UX designer is.

Describe the project in detail.

We decided to start with a couple hour's session to understand the goal of the project, the industry and the final user's expectations. We draw the whole process of user's journey and we had a brainstorm together to eliminate non added values.

After the session we started to produce and discuss in details the first mockups. Once we were at the point that the first mockups were accepted by all stakeholders, we went further to produce the rest of it.

What was the team composition?

UX designers UI designers Product Owner Frontend developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to deliver the package of mockups (including UI) for the first stage of the project within a month, which was expected by the client and the feedback from end users was great.

How effective was the workflow between your team and theirs?

It was very important the the communication from the designers was so clear. The product owner knew exactly what and when is required from him, the process was set up in an easy way so you could always take an action or check what the status is.

It was super clear and super fast delivery mostly to the fact, that both sides (product owner and the designers) were very responsive and they responded very fast to their awaiting actions

What did you find most impressive about this company?

I was blown away by how detail-oriented they were. They went so much into the details that I have never expected that such case corners can arise that I would have never think of. At the end of the day it saved my time on development

Are there any areas for improvement?

None

5.0
Overall Score Top quality UXUI designers
  • 5.0 Scheduling
    ON TIME / DEADLINES
    On time, exactly as I expected
  • 5.0 Cost
    Value / within estimates
    Once you see the output, you know what you are paying for
  • 5.0 Quality
    Service & deliverables
    It's always worth to pay for top quality
  • 5.0 NPS
    Willing to refer
    100% referral

UX/UI Design for Employee Engagement Platform

"Customers and prospects have said it’s one of the best platforms they’ve seen on the market."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - Apr. 2019
Project summary: 

EL Passion redesigned the UX/UI of a data analytics platform. The team focused on refreshing the product to improve customer experience.

The Reviewer
 
11-50 Employees
 
San Francisco, California
Product Manager, Employee Engagement Platform
 
Verified
The Review
Feedback summary: 

The team at EL Passion exceeded expectations, delivering high-quality design work. All external and internal feedback has been positive. New and old customers are impressed and re-engaging. Their responsiveness and communication style were top-notch. Customers can expect a team open to feedback.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at an HR tech startup that provides employee engagement and lifecycle survey products to companies of all sizes. I’ve been working there for about a year.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with EL Passion?

Our platform allows users to view data analytics for surveys they’re conducting. In the beginning, the platform was thrown together to get the product out there for customers. As a company, we needed to do a complete refresh of our frequently-used product.

SOLUTION

What was the scope of their involvement?

EL Passion redesigned the UX/UI of our entire analytics platform. The product includes data analytics for three product modules. It also has the ability for customers to manage their company settings and user databases, launch surveys, and poll out to their employees. We looked at their work through InVision, providing feedback and iterating on their designs.

What is the team composition?

We worked with two people.

How did you come to work with EL Passion?

Before I came aboard, our CEO engaged with EL Passion. The reason we met with their team was that our company is distributed internationally. We’re based in the US, but working with a company in another time zone isn’t an issue for us.

We were looking for an agency to complete the redesign without having to invest our resources in bringing on a full-time UX designer. We needed flexible support that fit within our budget. Outsourcing to a company in Europe provides that.

What is the status of this engagement?

We worked with EL Passion from September 2018–April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything was completed earlier this year. I emailed them just today about a different project. The engagement was a resounding success. The work that their team delivered was a vast improvement over what we had before. In terms of customer experience, our product is at the top of the market. Customers and prospects have said it’s one of the best platforms they’ve seen on the market. It offers a better experience for customers.

Internally, the feedback was also excellent. All of our teams are engaging with customers and people looking to reengage with. Everyone was blown away with how much better the product looked. It’s made the difference in securing deals moving forward.

How did EL Passion perform from a project management standpoint?

Our working relationship with EL Passion was great. They’re incredibly responsive and open to our feedback. Their team works in an agile manner, reacting to changes quickly. We’ve worked well together despite being in different time zones. We would meet a couple of times a week, going over updates and providing feedback. We also had an open communication through Slack, where we would send input, and they’d send updated designs.

What did you find most impressive about them?

The communication between our team and their designers was excellent. They were available, even after we started implementing the work. They were engaged, checking down the road whenever we had questions and anticipating when the designs would go live. Their team wanted to see it up-and-running. Their level of enthusiasm was phenomenal.

Are there any areas they could improve?

No. From my perspective, our experience was positive.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

B2B & B2C Mobile App Updates

"We continue to be impressed with EL Passion’s team professionalism and their extensive skill set."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Apr. 2018
Project summary: 

EL Passion worked with the internal team across two main iOS/Android products: they updated a B2B app to revamp the business onboarding process and add mass messaging as well as revamping a B2C app's UX/UI.

The Reviewer
 
201-500 Employees
 
San Francisco, California
Konrad Howard
Co-Owner, Booksy
 
Verified
The Review
Feedback summary: 

Internal partners lauded the B2B and B2C apps for their improved functionalities and notable graphic improvements. On the B2C app, the upgrades garnered a significant increase in booking numbers. EL Passion's success in these projects has positioned them well for future work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Booksy is a booking system for people looking to schedule appointments for health & beauty services. Customers can download the app (available for Android & iOS) to find local services. I’m the co-founder and CPO of Booksy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

We decided that to provide better value for our clients, both of our apps, Booksy (B2C) and BooksyBIZ directed at B2B customers [partners], needed a redesign and functionality refreshment to better correspond to the ever-changing market situation.

We reached out to EL Passion to help us with both, the design and development of the apps. The B2B-targeted app needed an update for two mobile platforms, iOS and Android, whereas our main app, Booksy (B2C) required UI&UX assistance on the IOS OS.

What were your goals for this project?

The main focus of the B2B app update was the introduction of some key strategic features, i.e new businesses onboarding and the addition of message blasts strongly suggested by our partners in the course of time. We also wanted to refresh the design.

For our B2C app, the crucial element was to adjust it visually to the overall iOS OS look and feel and to make it compatible with various screen sizes. With these tweaks applied, we aimed at increasing our booking number by 50%.

SOLUTION

How did you select this vendor?

We were looking for a partner who could help us in both design and development and do so in a relatively short period of time. We heard about EL Passion from Docplanner, one of EL Passion’s former clients. They were very satisfied with the quality of cooperation as well as the end result and that contributed highly to our final decision to pursue our project with them.

Describe the project in detail.

The project kicked off just after our signing the contract; EL Passion’s designers conducted several in-depth interviews with us regarding our UI and UX expectations to gain a profound understanding of the challenge. The team of assigned developers and designers started the project directly from our office so it was convenient for us to issue any ad-hoc concerns.

After the introductory period the project was continued remotely and, thanks to the tools introduced to us by the EL Passion team, it turned out to be very efficient. The EL Passion team suggested the Scrum methodology for our cooperation and provided us with finished elements of the project by the end of every sprint. The method was effective and allowed us to keep control over the whole process.

EL Passion successfully delivered all requested screens and designs with the refreshed UI & UX as well as developed new desired functionalities for our B2B app.

What was the team composition?

The project was realised in two parts. During the first iteration, a team of 3 iOS developers and 2 Android developers helped us to develop a new version of our B2B app.

Later, 3 iOS developers and 2 UI/UX designers recreated the navigation and information architecture. Our Product Owner was working directly with the developers which was convenient and streamlined the whole process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to EL Passion we were able to create apps meeting all of our previously established expectations. The B2C app improved our client conversion bringing a significant increase in the booking numbers.

Since the launch, we received positive feedback from our Partners regarding the changes in the B2B application who noticed the enhancements and appreciated the introduction of new functionalities.

How effective was the workflow between your team and theirs?

Our team remained directly involved in the whole process and thanks to the initial two-team cooperation we were able to establish well-performing communication channels.

The introduction of the necessary tools on the EL Passion’s side alongside their unshaken way of results delivery benefited the pace and quality of the communication. They were always there ready to share their knowledge and expertise.

What did you find most impressive about this company?

We continue to be impressed with EL Passion’s team professionalism and their extensive skill set. Our cooperation remained smooth throughout the whole project, we were regularly updated on the apps’ status and could test and improve elements right away.

The end-result UI designs and animations were stunning, and they are probably the major factor why we would/will [stronger] choose to work with them again.

Are there any areas for improvement?

Initially, we thought that we could add ad-hoc features after the project’s closure. However, we had to go for the maintenance offer to apply any changes. We would appreciate a more flexible solution for that.

5.0
Overall Score The quality and pace of our cooperation together with the final results achieved make EL Passion a reliable and inspiring partner to work with. We lo
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We enjoyed the Scrum framework and the process of delivering outcomes. Everything was rather on time with minor delays, which were always justified.
  • 5.0 Cost
    Value / within estimates
    We are happy about the rates and overall think they are reasonable. Developers were fair and readily available: always trying to do the work in the mo
  • 5.0 Quality
    Service & deliverables
    The product we received was fully functional and ready for implementation. The team worked with a tangible effort to deliver a product that would sati
  • 5.0 NPS
    Willing to refer
    We can recommend working with EL Passion as the end-product quality was excellent, and the team made the cooperation seamless and clear.

App Dev Staff Augmentation for Consumer Electronics Company

"EL Passion's engineers are pleasant and professional to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2018 - Ongoing
Project summary: 

EL Passion assigned a development team to partner with in-house and other external engineers to help bring a mobile application to a market-ready stage. They provided backend code fixes and maintenance.

The Reviewer
 
1-10 Employees
 
Cambridge, Massachusetts
Daniel Wiese
CTO, Humon
 
Verified
The Review
Feedback summary: 

EL Passion integrated seamlessly with the other development teams and played a pivotal role prior to the product launch. They collaborate well and have excellent technical experience. Their involvement has prevented development bottlenecks and resulted in a robust application.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CTO at Humon. We empower people with actionable insights about their body, allowing them to be the best version of themselves. Our first product measures how muscles use oxygen, which is the best metric of physical exertion. With this data, our algorithms prescribe the perfect pace and workout intensities in real-time, provide post-workout analysis about how the body is responding, and suggest future activities based on this information.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire EL Passion?

Our company hired EL Passion to aid our in-house team in developing our backend application and infrastructure.

What were your goals for this project?

Our goals with EL Passion were to take an existing but primitive backend application and get it production-ready. This included adding features, improving reliability, and refactoring code for future scalability and maintainability.

SOLUTION

How did you select this vendor?

EL Passion was introduced to me by another firm with whom I had very successfully worked with. I trusted the party making the introduction and was pleased with the initial interactions I had with the team at EL Passion, so I made the selection to work with them.

Describe the project and the services they provided in detail.

Once we selected EL Passion, their engineers integrated quickly and seamlessly into our in-house team of developers, as well as the other contracting firm which was working on our mobile application. We all shared a single instant messaging channel, where EL Passion immediately became part of our cohesive team. They coordinated with the rest of the team to build changes to the backend to support the work of the mobile team. This required working in concert to roll out new features, fix bugs, and future-proof the backend codebase.

What was the team composition?

The EL Passion team has scaled as necessary to meet our internal needs, but the average composition involved a senior engineer and mid-level engineer.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We met our initial deadline and had a successful launch. Now, we’re continuing to improve the app by fixing bugs, adding features, and enhancing its design. As a young and growing business, we’ve faced many challenges, but our software hasn’t been a bottleneck.

How was project management arranged and how effective was it?

Overall, our workflow has been seamless. EL Passion's engineers are pleasant and professional to work with. Direct and constant communication between our two teams has been critical to operating efficiently. Our successful collaboration wouldn’t be possible without the excellent communication between our team and every member of their team.

What did you find most impressive about this company?

I have been most impressed by the knowledge of the EL Passion team and their ability to integrate so easily into our existing team. Without either of those attributes alone, success would not have been possible. Having strong technical skills and knowledge to discuss and think through problems in real-time together made our collaboration a success.

Are there any areas for improvement?

The benefits of strong communication with the EL Passion team have been clear and described above. This was achieved with each team member throughout our collaboration. The only area to improve was that this process was a bit different for each team member, with their hours and schedule all a bit different. Having a consistent and transparent understanding of the expected process from the start would have helped.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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Verification Level
Gold
VERIFIED
Business Entity
Business Entity Name
EL Passion Next Sp. z o.o.
Status
Acive
Jurisdiction of Formation
Poland
ID
PL5213644497
Date of Formation
Feb 27, 2013
Last Updated
Jan 28, 2019
Payment & Legal Filings
International Credit Risk Assessment

Per our methodology, the International Credit Risk Assessment rating is determined by our analysis of a credit report and third-party data.

Low Risk
Last Updated
Jun 27, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
26
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
April 2, 2020