Efir Media

Please describe your company and your position there.

I am the Marketing Director at a privately-owned independent insurance brokerage located in Newtown, PA.

For what projects/services did your company hire Efir Media?

We wanted a full rebrand/corporate design identity.

What were your goals for this project?

The team was tasked to implement a brand identity that unifies the organization while establishing a unique identity for each line of business.

How did you select this vendor?

One of our clients used Efir for their new website and I was really impressed with their design work. We interviewed several firms and we felt that Efir's vision for our project was the best.

Describe the project in detail.

Efir helped us develop a fresh and more unified brand identity that better reflects our culture and vision for the future. This consisted of new design elements, including logos, fonts, and color schemes.

What was the team composition?

The Efir team consisted of an account manager, project manager, and graphic designer. 

Can you share any outcomes from the project that demonstrate progress or success?

We're so excited about the brand identity Efir developed for us. The new design elements allow us to highlight each of our divisions under one unified brand identity.

How effective was the workflow between your team and theirs?

The workflow was great. Their team was always extremely responsive.

What did you find most impressive about this company?

After they conducted a comprehensive audit of our current brand, as well as our competitors, it helped give us a better understanding of how we were being perceived in the market and the direction we wanted to go in to ensure our brand accurately reflects our culture and values.

I was also impressed with their attention to detail and their ability to listen and take direction, as well as provide guidance when it was necessary.

Please describe your company and your position there.

I am CEO and founder of Belazor Technologies, Inc. Our company has 40 employees and provides wireless equipment installation and maintenance.

For what projects/services did your company hire Efir Media?

Efir Media proved to be high quality "turn-key" branding & web site agency. They have created an amazing brand for our company our whole team is extremely proud of. Wireless construction companies like ours never looked so good. We constantly get compliments about it both from clients and potential employees

What were your goals for this project?

Our goal was to create a company style that would help us stand out among other companies on the market, to attract young professionals. Efir Media exceeded our expectations 5 fold! They were not afraid to go "too far" and had built company style we will be able to enjoy for years.

How did you select this vendor?

We found them on Behance. Checked their reviews and considering their pretty low prices* took the deal. *Low price to quality ratio.

Describe the project in detail.

Efir Media developed for us : 1) Logo 2) Fonts 3) Colors 4) Message and marketing strategy 5) Printing materials 6) Brand book 7) Email template 8) Portraits of our employees 9) Website 10) Back end for the website And some other minor deliverables

What was the team composition?

We were assigned Oleg as a project manager. He was communicating with us most of the time. Amazing professional, knowledgable, and details oriented. He was communicating our message to their team - designer, coder, and art director. It couldn't be any easier. In case Oleg wasn't available, Darren was always there to help. In general, we didn't have to deal with 5 different people which was very convenient.

Can you share any outcomes from the project that demonstrate progress or success?

We measure success by the number of new employment requests we started to get after publishing our website. We don't run statistics on it but our hr mentioned that our company is getting higher number of requests every month.

How effective was the workflow between your team and theirs?

We didn't experience many complications while working on our project. They always have someone ready to answer our questions at any time because they have 3 offices in different parts of the world, which comes very handy. They also have project managers that speak different languages.

What did you find most impressive about this company?

It was really easy to communicate with them. They make you feel like you are working with a good friend, but at the same time, they keep it very professional. If you have seen their portfolio their designs are mindblowing. This was the main reason why we decided to contact them in the first place. Also, they can communicate in Spanish, English and, I believe, Russian languages.

Are there any areas for improvement?

No adjustments needed as of right now

Please describe your company and your position there.

I am an executive/leadership coach. My coaching practice was launched to help people engage with their stories. To have a better understanding of who they are, and how they respond to life and explore where they have been, where they are, and where they want to go.

For what projects/services did your company hire Efir Media?

I was launching a new website. I was starting from scratch.

What were your goals for this project?

To have a string website that engaged others and motivated them to explore growth.

How did you select this vendor?

I found an award they won on another website for their website.

Describe the project and the services they provided in detail.

They built my website from the ground up.

What was the team composition?

I wish I knew. I started with a project manager in October, who copied two others on all emails. That project manager was laid off one week before my website was supposed to be launched.

The new PM never explained that they did not know where the project left off. Instead, they attempted to throw some stuff together. It was terrible. It was actually offensive. They had gone to a personal blog and pulled information that had nothing to do with what I hired them for.

When they realized the 2nd PM had made some pretty significant errors, instead of apologizing, they said "As we mentioned, we are not able to finish your project." They then offered my 1/3 of my $2500 back, which means I lost $1700 because of their errors.

Can you share any information that demonstrates the impact that this project has had on your business?

The website has yet to launch. I am approaching month five on what was supposed to be a two month process. The communication is highly unprofessional. With each email you begin to believe you have not communicated clearly, as the delays and work pace are significantly off track.

How was project management arranged and how effective was it?

This was the worst part of the process. I am on project manager #3. I have figured out that within their culture, they will do whatever it takes to hide/shift blame. They have a very difficult time actually finalizing projects and finishing. My website is so incredibly simple, and we are on week 22.

What did you find most impressive about this company?

Their company website. That is it.

Are there any areas for improvement?

Yes. Communicate honestly. Instead of putting together a wasted beta website, just say to your client "I am really sorry, but we do not have any of your old work and we have to start over." Instead of saying "If we get this done this fast, it will be incredible" when it is already 5 weeks overdue and has nothing to do with the client.

This review was updated by the client on July 15, 2020. The original star ratings were: Overall - 0.5, Quality - 0.5, Schedule - 1, Cost - 1, NPS - 1. New content is below:

BACKGROUND

Introduce your business and what you do there.  

I am an executive life coach. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Efir Media? 

A new website with video implemented. 

SOLUTION

What was the scope of their involvement? 

They were very involved. We had hiccups in the project being turned over to different project managers, but the end result was great. 

What is the team dynamic? 

I worked directly with Yury whose communication skills were top notch. I felt he was very honest and helpful. 

How did you come to work with Efir Media? 

I found their business website online through a blog that was sharing award winning designs for 2019. They were at the top of that list. 

How much have you invested with them? 

Five months. $6k

What is the status of this engagement? 

My project is complete and the end result was what I had hoped for.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?  

When you are working on a project that represents your business, you have to have open lines of communication and approach the building process as a partnership rather than a vendor. I felt Efir got that and delivered their vision on my brand.

How did Efir Media address the challenges that arose?

Honestly and effectively. My project manager heard and saw the details and came up with solutions and realistic timelines. 

Describe the impact this engagement has had on your business. 

I have received a lot of positive feedback on the website, and it leads a lot of people to inquire about our work. 

How was project management handled? 

Once it was turned over to my final PM, it was stellar. Great communication, awareness of deadlines, etc. 

Is there anything that the vendor did well or that you would consider a strength? 

The actual design of their work is outstanding. 

In what specific areas can they improve? 

I think it is best for each client to understand that some of the work is being done in Europe, so you may have a time lapse in communication, but my PM was located in the US. 

What advice do you have for clients with similar needs to yours? 

Trust Efir to deliver in the end. 

Introduce your business and what you do there.

I work in operations for a private collection of cars.

What challenge were you trying to address with Efir Media?

We needed the website to showcase the cars in the collection. It was important for the pictures to be interactive as well.

What was the scope of their involvement?

The site was built from scratch. As I don’t have much experience with building websites, I relied on them for guidance and support. It was important for the site to be quick and user-friendly while being visually interesting. 

What is the team composition?

There were 4–5 people working on the site.

How did you come to work with Efir Media?

I found them on a web platform and really liked their previous work. Their style lined up with what I wanted. In our initial conversations, it seemed like they would be able to handle the scope of work effectively.

What is the status of this engagement?

The project lasted from July–October 2019.

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy with the way the final site turned out. We also received a ton of great feedback on social media. Viewers often praise the site and indicate that they’d ideally have something similar. It made a huge impression on our customers. They delivered a high-quality, beautiful result.

How did Efir Media perform from a project management standpoint?

I was able to interface with the lead designer over the course of the project. He had creative ideas and was able to guide me through the development without any trouble. While supervising the project, he was my main contact. However, I was able to speak with the team when needed, which I appreciated. They were always in touch whenever I needed them, regardless of our time difference. I always knew what was going on because of their updates.

What did you find most impressive about them?

They’re a great team, and I highly recommend them.

Are there any areas they could improve?

I can’t think of anything. They should just keep up the good work.

Do you have any advice for potential customers?

Engage with them sooner rather than later. They’re very thorough.

Please describe your company and your position there.

I'm founder of a small web studio.

For what projects/services did your company hire Efir Media?

Company site design

What were your goals for this project?

Our goal was to create interesting extraordinary design in some specific style.

How did you select Efir Media?

I've found them on Behance. We think their works are absolutely fantastic.

Describe the project in detail.

That's a complicated web design for our company, it includes special animation as the main theme and lots of UI elements for all portal.

What was the team composition?

A couple of designers and a manager

Can you share any outcomes from the project that demonstrate progress or success?

see the project video https://www.youtube.com/watch?v=rBEMOJz5dJQ

How effective was the workflow between your team and theirs?

It was very handful and depended on me

What did you find most impressive about this company?

Design examples looked like a final results including video and audio.

Are there any areas for improvement?

improvements are always possible

Please describe your company and your position there.

Lemons Studio creates animation videos. We help companies to explain their ideas/projects. I am co-founded the company.

For what projects/services did your company hire Efir Media?

Efir Media created special landing page for us lemon.bz/ico It was dedicated to our clients from blockchain sphere and highlights our strengths in that sphere.

What were your goals for this project?

Create a stunning website To make an animation with native code on the main page so it had cross-browser compatibility

How did you select this vendor?

- Great portfolio - Knowledge in the domain - Price - Communication

Describe the project and the services they provided in detail.

Guys created an awesome website, that generated us a lot of $$. The website is super unique and is done in super tight deadline.

What was the team composition?

5 guys from the side of Efir media were involved

Can you share any information that demonstrates the impact that this project has had on your business?

Each client highlights that our website is very unique

How was project management arranged and how effective was it?

Super effective

What did you find most impressive about this company?

Quality and speed

Are there any areas for improvement?

It would be good to open opportunity to pay with Paypal