What evidence can you share that demonstrates the impact of the engagement?
I basically measure the success of their work but how much I am able to give them a feature and let them run with it, while still receiving a relatively error-free product that does what I need it to do.
They’ve done a fantastic job of providing that service and being really easy to work with on top of it. Even in cases where we do find errors, they are always more than willing and capable of going back to fix those and make sure they understand what had gone wrong.
How did Effectus Software perform from a project management standpoint?
One of the biggest criteria I had for any partner I brought on was the ability to clearly communicate without a lot of difficulty. They do a fantastic job of making sure that they understand what I am asking them for and asking questions when they need something to be clarified.
They use Jira to track all of our progress toward specific milestones and everything, and they’ve done a great job of organizing things on there and making sure that I feel comfortable navigating it to understand what the developers are working on and exactly how much time is being spent on each task. Their process is extremely efficient and easy to use.
What did you find most impressive about them?
Not only do they do very high-quality work but the team is very capable of rolling with quick changes in requirements, which is a huge need in the software startup world. I haven’t run into a challenge yet that I haven’t been unable to take to them and come back with a solution.
Are there any areas they could improve?
I honestly don’t think there’s anything in particular I wish they had done better. I’ve been totally pleased with the quality of the work they’ve done for us.
Do you have any advice for potential customers?
Make sure that if you don’t have a clear process for how to work with a development company like them, you ask them to give you a process they’ve used before so that you can work with them in a way that they are comfortable with. The fewer hoops you give them to jump through, the easier to manage the partnership will be.